Name: CandidPro
Rating: 4.8

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Jordan Felicia ,

Sarah M checked with me multiple times. She took great care and answered all of my questions. I’m impressed with her.

3 years ago

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Rebecca Scrima Chicago, IL

Emma was very friendly and knowledgeable. She answered all my questions and made everything easy for me.

3 years ago

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Shea Portland, OR

I’ve only just started but customer service was great - knowledgeable and answered all my questions.

3 years ago

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AD , UT

Staff was very helpful, knowledgeable, and kind! The technology is awesome! Effectively ensured safety of patients.

3 years ago

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Christina Santa Ana, CA

Simple and sweet. Bri answered all questions I had and made me feel comfortable while in the office!

3 years ago

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Sma Td San Jose, CA

Jordan was SUPER nice! Safe and clean space, staff wore masks and took proper precautions. Everything just flowed well!

3 years ago

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Murphy Columbus, OH

$1900 - they'll send you discounts over and over again. I found out that you really don't have to pay the $1900, just wait until they either send you $600 off or even more. Or my friend just talk them down the price until they got what they wanted to pay in full - don't get set set up with an high interest rate on the payment plan

5 years ago

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Harold Spencer Macomb, MI

I had a great experience with Candid. My program was perfect for me. It was painful but that was anticipated to move my teeth into perfect position!

2 years ago

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Erinmarie Xian Seffner, FL

I researched candid while I was trying to fix a crossbite. The online CS answered all of my questions and gave me a lot o think about. Very helpful

2 years ago

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Kevin Oliva Los Angeles, CA

After 16 steps my smile looks better but not entirely straight. This experience is utterly better than going to the dentist by far. Great technology and tracking system.

3 years ago

Reply from CandidPro

Thanks for sharing, Kevin. As always, please reach out to our care team at 1-844-295-6915 or via live chat if you'd like any assistance!

Aug. 9th, 2021

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Verified Customer

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Scherise Garcia

The result was amazing. However, they often time lacked in customer service.

4 years ago

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Verified Customer

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Cynthia Hongell Aberdeen, WA

So far experience has been great, waiting on items to see how they fit and work

4 years ago

Reply from CandidPro

Hi Cynthia! Thanks for your feedback. Let us know if you need anything. Just give us a call at 1-844-295-6915!

Jan. 17th, 2020

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Misty Peoples Independence, MO

My family loves this service and the price is great for family on budget. Thank you for such amazing service

1 year ago Edited June 14, 2023

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J Reno, NV

They said they would give me 'refinements' at the end of the treatment, but now they want to give me a refund AFTER I sign a legal document? My back teeth don't touch. Anyone else have this problem? Class Action lawsuit....

1 year ago

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Jason Karstens Folsom, CA

Noah was very helpful and personable and made the process hassle free, thank you Noah.

2 years ago

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Jennifer Arlington, VA

They helped me quickly do a pre purchase so I could use my FSA by end of the year!

2 years ago

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Pan Uwu

I love the process of getting the aligners and how nice and helpful the assistant was throughout the process.

2 years ago

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Heather McKenney Los Angeles, CA

Customer service is friendly and quick! Love the free refinements as a part of the process as well.

2 years ago

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Nicola New York, NY

The team at candid was great! They were extremely helpful, knowledgeable and polite.

2 years ago

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Aida Sandwich Queens, NY

Liv was great. Very informative with a nice and reassuring attitude. Easy and straightforward experience overall.

2 years ago

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Rose Kee Chicago, IL

So far it's been great just on tray #3 ! And can already see a hugh change. So excited

2 years ago

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JM Lacorte

Bryson gave me confident and realistic answers. Helped me understand the plan and changes.

2 years ago

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Jennifer Gless Westland, MI

Laurin was so nice and cared about my health and my case. I’m so grateful for the team.

2 years ago

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Andrianna Goshen, IN

So far my experience with Candid has been great. Noah has been very helpful during this journey.

2 years ago

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Jessica Chattanooga, TN

It was a great experience all around and Bo was very helpful in walking us through the process.

2 years ago

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Sara Beverley FL

Super professional and informative! Seems like a much better experience than smile direct club!

2 years ago

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Giselle Washington

Great in store assessment and staff. Very thorough and looking forward to my treatment plan

3 years ago

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Brittany Oglesby Los Angeles, CA

Very personable staff member, was thorough and informative & made the experience enjoyable.

3 years ago

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Becky Lannan Orlando, FL

My rep Zou was great. He explained the process and was helpful with getting things squared away financially

3 years ago

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Carrie Rogers Baltimore, MD

It was pleasant and I wod recommend to others hopefully the results are just as good

3 years ago

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Micah Lumpkin Austin, TX

KB was amazing! She went over all my treatment options and explained everything thoroughly.

3 years ago

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Greg Lopez FL

Staff was very sweet and courteous. Very knowledgeable and friendly. Suzie and Theresa.

3 years ago

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Cammy Wan Newark, NJ

Brooke is super nice and very professional. She is patient and answered all my questions!

3 years ago

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Patricia Estrellado San Francisco, CA

very friendly and informative staff. always providing assistance with every question.

3 years ago

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Jessica Cavazos Houston, TX

Every body i talked too was great an very kind . cant wait to start this journey

3 years ago

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Jorge FL

Everything was amazing, very friendly staff Susie ad Edith were phenomenal. Definitely recommend.

3 years ago

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Jalen Houston, TX

Everyone was so nice and polite. They really explained everything in great detail.

3 years ago

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jazmine galvan CA

Customer Service was Exquisite and clean facility zack was so informative and nice

3 years ago

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Wen Ma Concord, CA

The dental office was really nice!! And the staff was very nice and efficient and informing!!

3 years ago

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Anderson Liu Sacramento, CA

Christian was helpful in explaining everything during the consultation as well as the process afterwards.

3 years ago

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Dan Esguerra Plano, TX

Great experience with Leo!Hands down! Super helpful!!!im so excited to have my aligners soon!

3 years ago

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Amber Longview, TX

Leo was very informative about the procedure and what to expect throughout the process.

3 years ago

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Laura Plano, TX

Kerrington, Vanessa and Brian were really great and patient with me the entire process.

3 years ago

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Sade Sims Houston, TX

Great and fast experience! The staff is friendly and knowledge. Can’t wait to receive my kit!!!

3 years ago

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Jamie Klein

The Rockville, MD location staff was very friendly and clearly communicated the process.

3 years ago

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nikelda Chicago, IL

Corey was great. He was extra informative and very friendly. Hope was helpful as well also.

3 years ago

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Diane McLean IL

I was very happy with the professionalism of this visit at the Washington, DC location.

3 years ago

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Jesse Porter III Houston, TX

3 years ago

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Dorwin Spencer Dallas, TX

The DA Amber was awesome! She was knowledgeable, nice and cute which made my appt more enjoyable

3 years ago

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Raven Candeo Baltimore, MD

Super great, clean, professional. Saleem was very knowledgeable, thorough, and pleasant.

3 years ago