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CandidPro

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6.9

Overall Score

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Reygan Holt Howell, MI

It was very good! Patrick was very great! Very helpful and thorough in explaining everything.

3 years ago

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lourdes sandoval Chicago, IL

Love the amount of care and how much time and effort personal put into the calls

3 years ago

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Toni Silas Rockville, MD

Very nice and professional, lovely environment here at the Rockville, MD location.

3 years ago

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Jason W. Los Angeles, CA

Great experience overall! Answered all my questions and concerns. Would highly recommend.

3 years ago

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Andrew Wolcott Dallas, TX

Emma was fantastic! Very informative and made the treatment review process a breeze!

3 years ago

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Tylerphillips Rockville, MD

Great experience overall. Very knowledgeable and conscientious. Timely service as well. 10/10

3 years ago

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Eric Bagaoisan Union City, CA

It was very straightforward . Elaborate process that ensures that I get the best experience .

3 years ago

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Maralisa Salazar ,

Excellent customer service! Patrick was more than happy to answer all my questions.

3 years ago

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Mikaela Morgan Aurora, CO

The call to discuss everything was very helpful! Super kind and personable people to work with!

3 years ago

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Abel Teruneh Washington, DC

Great staff. Had options available to help fit my need. Melanie was excellent at your DC location.

3 years ago

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Gaylen Layton Birmingham, AL

The customer service that I received was amazing and Shilp was a very kind and patient representative!

3 years ago

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G Brooklyn, NY

I had a great experience with Emma she was very flexible and patient through a few phone calls

3 years ago

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Sommer Araiza Wichita, KS

Patrick was very helpful and answered all of my questions. I am excited to start the treatment.

3 years ago

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Chris Washington, DC

Wonderful and super clean. The staff was very welcome and made sure I was happy with everything.

3 years ago

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Jacqueline Patrell The Bronx, NY

Great experience at the studio! Very helpful staff and it was a quick and easy process.

3 years ago

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Chris Holston Mishawaka, IN

Shayla demonstrated expertise in clear aligners and was very friendly and helpful

3 years ago

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EverybodyJO Greenville, SC

Love the customer service ! Very helpful !! Made me even more excited to start my treatment !! V

3 years ago

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Cherisse Cline Antelope, CA

Great experience, easy to use, great communication, reasonable rates and effective treatment!

3 years ago

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Luis Agron Bayamón,

Very clear and detailed instructions the consultation was great and cleared up any questions.

3 years ago

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Eritrea Stefanos Washington, DC

Saleem was very informative with my process! I appreciated his kindness as well!

3 years ago

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Adrienne Weidert New York, NY

Today was my initial consultation and Dan was very thorough and answered all my questions. I went to the UES location.

3 years ago

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Heather Laing ,

Shayla F was an amazing customer service representative! She was polite, friendly and informative!

3 years ago

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Heidi Bloodgood Eugene, OR

So far so good! I appreciate how quickly everyone responds to any of my inquiries.

3 years ago

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marissa day ,

Came to UES location. Very, clean, polite and professional. Very happy with experience.

3 years ago

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Hayley Blankenbaker Harrisonburg, VA

Very good customer service. Very well at listening. And will get you the best deal!

3 years ago

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Tyrell Vasquez The Bronx, NY

Great experience at the upper east side with Dan today very informative and helpful!

3 years ago

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Rachel Coulter Seattle, WA

No complaint, all my questions were answered. Friendly, down to earth customer service.

3 years ago

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juan moreno ,

Like how you guys follow up with everything instead of just sending out the aligners with no help

3 years ago

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Shavonna Columbia Falls, MT

Sarah M. was very nice and helpful. She made setting up my payment super easy. Thank you!

3 years ago

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Ciera Scottsdale, AZ

Very informative and professional! I left feeling confident with moving forward.

3 years ago

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Claire Haines ,

Great customer service and follow up. Very reasonable price. Stoked to get started!

3 years ago

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Byron Scott Rockville, MD

Great experience at the Rockville location. Lee answered all my questions and I signed up. 👍

3 years ago Edited September 14, 2021

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Review Source

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Mika's So Random Hyattsville, MD

Customer Review Video

3 years ago Edited June 1, 2022

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Marla Kossup Montclair, NJ

Fantastic level of service! Quick responses and smile-worthy results! Amazing experience!

3 years ago

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Robert Atlanta, GA

I enjoy the aspect of not having to go to my dentist every few weeks to check in and get new retainers.

3 years ago

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Amina Maizat Chelsea, MA

The call was very helpful, Kris walked me through everything and answered any questions I had.

3 years ago

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Kindra Kansas City, MO

I love all of it, my dentist is very quick to respond, I love the at home scans as well!

3 years ago

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Loa'a K. D. Pine Scottsdale, AZ

Solid process so far! Shilp was clear and concise. TO THE POINT! Appreciate you brotha 🤙🏾

3 years ago

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Groovin J Hyde Park, MA

I am happy with my results. Customer service is top notch Very affordable way to fix your smile.

3 years ago

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Reply from CandidPro

Thanks for your feedback! We really appreciate it.

Jan. 11th, 2021

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Sergio Jackson, MO

Kris over the phone was professional and very helpful made the process easy and smooth

3 years ago

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Reva Hollingsworth Portland, OR

Easy to use and friendly staff. Process was super easy and can't wait to have a better smile!

3 years ago

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Jade Pantle Littleton, CO

Patrick was awesome and super helpful! He made the process extremely easy to get started.

3 years ago

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Faith Carver Española, NM

Very helpful and quick to respond. Looking forward to receiving my 3D models plan

3 years ago

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Tevi Lawson Riverdale, GA

Shayla F was very professional and patient! Can’t wait to receive the products and start using them!

3 years ago

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Johnathan Phoummavong Snellville, GA

Customer service was excellent. All questions were answered and I am satisfied with my order!

3 years ago

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Patricia Gonsalves Sacramento, CA

Prompt shipping, interactive experience with the process, great customer service!

3 years ago

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Stephani San Dimas, CA

Emma was so super helpful, she deserves the coffee the lunch and the gift card! Lol

3 years ago

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Julie Hayes Johnstown, PA

Josh M's was great to deal with. He answered my Many of questions efficiently. Thank u Josh

3 years ago

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Scott Schlichter Warren, MI

Honestly, exceptional. Jared, their coordinator, is a personable asset to their team.

3 years ago

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Mikaella Ahn Los Angeles, CA

I love Emanuel. He is great! Very patient with me and I had A LOT OF questions!! 💕💕💕

3 years ago