Name: CandidPro
Rating: 4.8

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Marvin Bradshaw Fort Worth, TX

Amber was so professional and made my visit a great experience. Thanks Amber! #URock

3 years ago

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Karen Trzcinka Fort Worth, TX

Easy and painless. The staff was amazing, knowledgeable and fun. Raise was terrific.

3 years ago

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Jason Thompson Washington, DC

She was excellent, thorough, kind, and left is without any questions. This process was excellent!

3 years ago

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Michael Anderson Baltimore, MD

Daphne in Rockville Md was very friendly and gave clear information. Service was awesome!

3 years ago

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Beth Fulton New York, NY

Fabulous. Loved the people (Bri especially) and the space on upper east side NYC

3 years ago

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Bijan Matin New York, NY

Mackenzie was polite courteous and thorough. She explained the entire process in seamless manner.

3 years ago

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Morgan Rockville, MD

Daphine at the Rockville location was really nice and very informative.I appreciate her

3 years ago

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Saksham Bhalla San Jose, CA

I like the use of AI to significantly reduce costs from more expensive alternatives

3 years ago

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Jonathan Peter Washington, DC

Efficient process, friendly knowledgeable staff, thorough examination. Great experience!

3 years ago

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Diane Whitmer Martinez, CA

Great so far except bottom edge flattens out and sticks in the middle of my mouth cutting up my tongue.

3 years ago

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Jason Akron, OH

Daphne was very pleasant ab made my experience with candid very welcoming and educational.

3 years ago

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Elmer Ellicott City, MD

Easy process, great people helped me understand more about the process and it’s pretty simple.

3 years ago

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Sujata Sullivan Greenbelt, MD

Excellent, knowledgeable and personable staff! Lee was excellent! This is the Rockville location.

3 years ago

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Kris Cas Washington, DC

He was very informative and knowledgeable. Answered all my questions. Great experience.

3 years ago

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Jake Vargas

Causing damage to the apex top and underside of my tongue. Followed all remedies such as sanding thr sides of the tray. Both 1 and 2 are causing me so much pain and cutting into my tongue.

3 years ago

Reply from CandidPro

Hi Jake. Thank you for your feedback. Please know that Candid and its affiliated orthodontists aim to provide high quality services. However, because of privacy concerns, we can't comment about patient care on public channels. Our customer care team is available at 844-295-6915 or via LiveChat from 9 AM to 7 PM EST. We also contact any customers with public complaints (whom we can identify) in order to address their concerns directly. If a complaint or concern is missed by our support team, we apologize!

Jul. 14th, 2021

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Ava Gadon Ellicott City, MD

The team in the office were super informative and friendly! Everything was really transparent.

3 years ago

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Kayla Scholle Royal Oak, MI

Super easy and I can already see a difference!! I’m on stage 3 of 16 right now!!

3 years ago

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Trey Baltimore, MD

DC location. Staff were excellent at explaining improvements to candid since the last time I came

3 years ago

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Donna Harper Tualatin, OR

Shayla is very professional but most importantly very personable. Great to work with.

3 years ago

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Jeanna Contino Queens, NY

Mackenzie at the upper east side location was so nice and friendly and made the process super easy!

3 years ago

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Jens J Kingston, NY

Don’t have my aligners yet, but easy process so far. Friendly staff — Liv has been great.

3 years ago

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David Perry Los Angeles, CA

It was very easy to get financing and my local Candid Location was only 4 blocks away.

3 years ago

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Suzanne DeRusha New York, NY

Mollie was very pleasant and thorough in explaining the process and answering all of my questions.

3 years ago

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N J Atlanta, GA

The service was excellent. I enjoyed working with Kiara and team. True professionals.

3 years ago

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paulette rodriguez Houston, TX

I love that I don't have to go to an office. The fact that everything is done remotely is premium.

3 years ago

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Katie Huckriede Royal Oak, MI

I really like the convenience of having everything online. And its very affordable!

3 years ago

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Missy H. Richland, NY

I had a great experience with Candid! The help I received was attentive and focused

3 years ago

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Kushyup Shah Brooklyn, NY

Had a fantastic experience at the studio. The staff is efficient and extremely helpful.

3 years ago

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Yan Nogueira Queens, NY

Professional staff, very knowledgeable good customer service excellent experience.

3 years ago

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Emma Varteresian White Plains, NY

It was very nice and they informed me about everything and the whole process was very enjoyable.

3 years ago

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Aaron Chinn Washington, DC

Visited the Rockville location and Leem was extremely pleasant, knowledgeable and helpful

3 years ago

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Tawnya Jacksonville, FL

Just a bit over a month in, and I can see a difference. So glad I decided to try Candid!

3 years ago

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Zach Baltimore, MD

Been good when i have talked with folks, but don't like the canned updates from the doc. Should be able to send a direct message.

3 years ago

Reply from CandidPro

Hi Zach. Thank you for your feedback. Please know that Candid and its affiliated orthodontists aim to provide high quality services. However, because of privacy concerns, we can't comment about patient care on public channels. Our customer care team is available at 844-295-6915 or via LiveChat from 9 AM to 7 PM EST. We also contact any customers with public complaints (whom we can identify) in order to address their concerns directly. If a complaint or concern is missed by our support team, we apologize!

May. 20th, 2021

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Brendan O'Toole Rosedale, MD

It was great! The DC location was extremely helpful! Lee was very professional and informative.

3 years ago

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Benvs24 Concord, CA

Great experience, studio was neat, and the whole team was very profesional, especially Hope.

3 years ago

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Mishay Rockville, MD

The process was really nice. Everything was quick and efficient. Rockville, MD location

3 years ago

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Abby Rose McLean, VA

Candid is fantastic! They are willing to always work with you to get you to your goal.

3 years ago

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Drew Rizzo Columbus, OH

Great customer service, but lacking in communication/transparency. Molly better get her payment.

3 years ago

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Alessandro Sidore Baltimore, MD

Straight forward service, ease. Feedback from orthodontist seems too pre-arranged

3 years ago

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Angel Rich Hyattsville, MD

Fantastic. It was extremely convenient and eye opening. Looking forward to the results.

3 years ago

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James bilias The Bronx, NY

Came to upper east side n Bri helped me. Thought she was great n explained everything very well

3 years ago

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Jennifer Lynn Karr Jasper, GA

Candid has been such an amazing journey! I absolutely love my smile now thanks to them!

3 years ago

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Mary East Orange, NJ

i love it so much and ms.patrick was so nice and patient with i wish it was less money though

3 years ago

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Kute Klawz Kensington, MD

I love the customer service! I felt comfortable asking questions! Very polite staff!!

3 years ago

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Mahek Kewlani New York, NY

Great experience, super professional and high end service received from Bri ❤️

3 years ago Edited September 14, 2021

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Kristy Napolitano Clifton, NJ

Came to the Brooklyn Location! Very clean! Saleem was very nice and a great help! Thank you!

3 years ago

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Nou Yang IA

Emma was very patient and very great at helping guide me through the process for first timer.

3 years ago

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Inês Oliveira Idaho Falls, ID

Everything has been working great with the aligners and service provided by Candid. I'm looking forward to see major changes in my teeth.

3 years ago

Reply from CandidPro

Thanks for your feedback, Inês!

Apr. 26th, 2021

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Obi Concord, CA

They all made me feel very comfortable, making sure I knew what to expect every step of the way!

3 years ago

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James Nieves New York, NY

Brook was absolutely wonderful. Walked me through everything with exceptional detail.

3 years ago