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9.1

Overall Score

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Guadalupe Adilene Ceja San Diego, CA

I LOOKED INTO ALL COMPANIES AND THIS ONE BY FAR EXELLED AND EXCEEDS IN CUSTOMER SERVICE. ALL YOUR QUESTIONS ANSWERED. GUIDANCE EVERY STEP OF THE WAY.

4 years ago

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JakeT91 Los Angeles, CA

Customer service is 100% important, when I needed help, they went 110%! I’m looking forward to a new smile with my aligners.

4 years ago

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shynsweet35 Minneapolis, MN

Customer service, They've thought of every thing! Packaging, organization, encouraging messages, alligner cleaner and whitener

4 years ago

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Alexandra Fagan West Des Moines, IA

Overall positive experience so far. The process has been easy to get started and the team has made it simple to move on to next steps.

4 years ago

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Alex Davies Sussex, NJ

Easy to use, as comfortable as I believe it could be and everyone at Byte get back to me very quickly if I have any questions

4 years ago

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Sierra Mohr Holland, OH

So far so good! My aligners came within 3 weeks of my impressions being accepted! I’m currently on my first set. Can’t wait for my new smile!

4 years ago

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Cathy Palma ,

Thanks to byte , I don’t have to laugh and cover my mouth at the same time. I just 5 weeks in and people can already see a difference in my smile.

4 years ago

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Jesus Partida Racine, WI

My experience so far has been great with Byte. What I have really loved the most is how quick their customer service gets back to you.

4 years ago

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Matthew Edwards Twinsburg, OH

I have been very happy with my Byte experience. The support has been really great and the overall process was much easier than I expected.

4 years ago

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Nicola Moore Seymour, TN

Absolutely love this company so far. The customer service is impeccable, my advisor is so knowledgeable and really cares. I'm so happy I chose byte.

4 years ago

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JENNIFER NANGANO Freehold, NJ

So far so good - professional Customer service oriented. I’m hoping that when I get my retainers I’m pleased with the results

4 years ago

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Lisa Munoz Albuquerque, NM

I recommend Byte to anyone! It was quick and cost less than braces! I could easily brush my teeth and floss unlike having braces!

4 years ago

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Tequita Cook Chicago, IL

Great communication! I didn’t mind receiving the text and emails because it shows that this company wants you to succeed with their product.

4 years ago

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Whitneyl Cantonment, FL

Super quick and easy. Lots of information on the website. Also a byte advisor walks you through the whole process. Highly recommend!

4 years ago

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ChelseaBrooks Greeneville, TN

I love how easy this company is to work with. From customer service to the service in general. They have made this process super easy with no stress!

4 years ago

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kaelyn martin Houston, TX

Byte experience has been great! Everyone is super helpful and friendly. They respond super quick and are easy to work with.

4 years ago

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Leah Carman Hollywood, FL

Byte is amazing so far. I’m on my second week of trays and the process has been so easy and smooth thus far. Customer service is unmatched also.

4 years ago

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Grace Siggers Albertville, AL

My teeth are straighter than I ever imagined they would be. Byte customer service was fantastic throughout the process. I definitely recommend.

4 years ago

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Sigrid Boggan Hyattsville, MD

My experience with Byte has been amazing. I am almost done with my treatment and the whole process has been super easy. I recommend.

4 years ago

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Jackie Campos South Gate, CA

The process is easy to follow and customer service is helpful. They reach out to you along your journey to check on your process.

4 years ago

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Lori Stamos ,

Exceptional customer service. They have answered all my questions on time and the product is amazing with amazing results

4 years ago

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Amy Fort Lauderdale, FL

I love how Byte is making my smile back to it used to be. It’s been a great experience so far and can’t wait to finish in a week!!

4 years ago

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Danielle McCarthy Bentonville, AR

My byte advisor was Jessica B and she was absolutely amazing. Everything was super easy to use and I am so excited to start my treatment!

4 years ago

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De'Marcus Woolfork Charleston, SC

I love the auto-approval for the monthly payment plan. It makes getting the perfect smile an affordable and tangible goal.

4 years ago

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Rebecca Reedy Cedar City, UT

I cant thank them enough for making the process so smooth and easy. I am excited to finish treatment and have the smile I have always wanted.

4 years ago

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Jimmy Wathen Louisville, KY

Very professional and courteous. The communication process was some of the best I've ever seen in working with a company.

4 years ago

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Carrie Owens Bloomington, IN

Byte’s customer service is amazing! They are super helpful and quick to respond to questions and concerns. I was super impressed!

4 years ago

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Tammy Gardner Lehigh Acres, FL

Awesome customer service. Helped me with every question I had. And I’m currently saving my aligners only after four weeks!

4 years ago

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Heather Natick, MA

Choosing Byte has been such a great decision. The process has been easy and the associates have been so nice and great to work with.

4 years ago

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Carmesha Martin, TN

The customer service is great. So far my treatment has gone exceptionally well and I am excited about my new teeth journey. 10/10 recommend!

4 years ago

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Jordon Cooper Riverton, WY

I like how comprehensive their approach is. You get to see a 3D model of what your teeth will look like at the end of the treatment.

4 years ago

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Krystal Phillips Mustang, OK

I’m on week 7 and I couldn’t be any happier with the results so far. I wanted a quick and easy and affordable fix and Byte was perfect for me!

4 years ago

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Erin Stoner Williamsburg, VA

Byte has been nothing short of excellent. Their support staff is extremely helpful and knowledgeable. The entire process was quick and easy.

4 years ago

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Shontell Brown Brooklyn, NY

The difference i see so far has been amazing. I actually enjoy smiling now! This has been life changing. Highly recommend!

4 years ago Edited September 14, 2021

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Lacey Leominster, MA

My experience with byte has always been positive especially when interacting with customer service who is always friendly and helpful.

4 years ago

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Kayla Norcross, GA

Byte is a quick ten week process that will leave you with your dream smile, creating straighter and whiter teeth. I recommend!

4 years ago

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Patti Wilcox Eugene, OR

Byte is a wonderful company! My smile is transforming before my eyes!! Thank you Byte for your excellent customer service!

4 years ago Edited September 14, 2021

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Whitney Mcdonald Norman, OK

Byte has great customer service. They are with you through each step of the process and answers questions in a prompt manner.

4 years ago

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Blake Beverage Rockville, CT

I like that the company follows up with their patients to ensure that everything is going okay and to make sure they are on track to a great smile!

4 years ago

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Jessica Iwanowski Wadesboro, NC

So far the experience has gone seamlessly. The byte customer service team has been helpful every step of the way. Enjoying my results.

4 years ago

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Connor Leighton Massapequa, NY

Almost halfway through my experience with Byte, and have had no problems. Everything has been seamless and self-explanatory.

4 years ago

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Genius Norcross, GA

Customer service is always key and Byte as always been on top of that. They will make sure you’ll get everything you’re wanting in your smile.

4 years ago

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Amanda Glesias Northampton, PA

I love how friendly and helpful the staff are at Byte. I am so excited for the final outcome of my treatment, can't wait to see my new smile!

4 years ago

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Randi Rynearson Meridian, ID

Customer service is the absolute best. They are always fast to answer and can be reached on a number of different platforms.

4 years ago

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Kristen Yakima, WA

I really love that a real person answers your questions. I am so happy that I chose this company. I am very happy with my results!

4 years ago

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Tom Futrell Ville Platte, LA

Customer service is outstanding! By being informative but not pushy, sealed the deal for me. I am looking forward to seeing my new smile!

4 years ago

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Rachel Benito Indianapolis, IN

Honestly a cannot come up with anything I don't like. Customer service is amazing, and shipping of everything has been super fast.

4 years ago

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Kimberly Jamison Pekin, IL

You cant beat the price of byte. Byte cares for their customers. If i had a question i sent a text and i would get a fast response.

4 years ago Edited January 10, 2024

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Reply from byte

This makes us so happy to hear! We can't wait to get you to that last step :)

May. 14th, 2020

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Jenna Nobile ,

Super easy. Impression kit only took 2 days and had very detailed instructions! You get a personal consultant whos extremely helpful with questions@

4 years ago

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Review Source

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Zaina Banihani Cherry Hill, NJ

Customer Review Video

4 years ago Edited June 1, 2022