IdentityIQ strives to better protect and empower the consumer through concise delivery of credit and identity data.

The company has provided consumers with identity- and credit-related protection solutions at affordable monthly rates, as well as identity theft education programs to corporate and academic associations since its founding in 2009.

The privately-held, Nevada-based company's goal is to help each user understand what can impact their credit and personal identity as well as give customers access to a variety of data sources and help them sense identity fraud as well as understand how that data can affect them.

IdentityIQ's comprehensive identity suite includes family protection, dark web monitoring, identity theft protection and restoration, credit reports and scores, and credit monitoring.

The Good

  • Identity Protection
  • Affordable Monthly Plans
  • Comprehensive Identity and Credit Reporting Services
  • $1 Million Dollar Protection
  • Online Educational Resources

Identity Protection

IdentityIQ monitors for any use of a customer's SSN within its network and alerts them of what is seen. Other monitoring services will only alert customers if their SSN is used with a wrong address or name. In addition, IdentityIQ performs enhanced change of address notification.

The company not only monitors for a change of address request with the credit reporting agencies but also monitors the National Change of Address registry to make sure customers are informed of changes made to their information.

Identity monitoring includes:

  • National and International Criminal Record Monitoring
  • SSN Trace
  • Enhanced Change of Address Monitoring
  • U.S.-Based Fraud Restoration Customer Service Team

Affordable Monthly Plans

IdentityIQ offers people four affordable monthly identity management solution plans which range from $6.99 to $29.99 per month.

The Secure Plan includes daily credit report monitoring for one credit bureau, dark web and internet monitoring, and up to $1 million in insurance.

Additionally, those who sign up for the Secure Plan receive social security number alerts, synthetic identity theft protection, file sharing network searches, lost wallet assistance, U.S.- based identity restoration services, checking account report, and Opt-out IQ.

The Secure Plus Plan includes everything from the Secure Plan along with IQ alerts with application monitoring and change of address.

The Secure Pro Plan includes everything from the Secure Plus Plan along with enhanced three-bureau credit report monitoring, alerts on crimes committed in your name, and credit score change alerts.

Lastly, the Secure Max Plan includes everything from the Secure Pro Plan along with credit score tracker, credit scores simulator, family protection, and fraud restoration with LPOA.

Comprehensive Identity and Credit Reporting Services

IdentityIQ works with each major credit bureau to help customers monitor their credit report and score activity.

Customers also receive daily fraud alerts and monthly credit scores. Select plans feature a credit score simulator, which provides consumers with information about how certain activities affect credit ratings.

Unlike most of its competitors, IdentityIQ offers up to 12 credit reports per year.

$1 Million Dollar Protection

IdentityIQ will offer up to $1 million in identity theft insurance for users.

If customers have out-of-pocket costs due to theft, they're covered with up to $1 million in ID theft insurance for Lost Wages, Legal help, and Stolen Funds reimbursement.

If a customer becomes a victim of identity theft, IdentityIQ will make sure they receive personal identity restoration and insurance services.

Customers that enroll in IdentityIQ's Secure Max Plan are provided with up to $1 million in ID Theft insurance and up to $25,000 for their children. This $1 Million Dollar Protection plan can be a solid solution for those who fall victim to identity theft.

Online Educational Resources

IdentityIQ provides an impressive amount of identity theft information on its website.

These online resources cover topics like data breaches, suspicious activity, identity theft motives, type of identity theft, identity management solutions, processes, personal security and risk, and more. 

Visit Site

The Bad

  • Partially Limited Services

Partially Limited Services

Although IdentityIQ does provide some great identity protection services, there are a few services that some other companies in the industry offer that IdentityIQ does not seem to provide like driver's license monitoring, data breach monitoring, and antivirus software/additional device protection. 

The Bottom Line

IdentityIQ strives to provide a comprehensive identity security suite.

The company offers consumers a number of attractive features to protect their identities from identity fraud, including affordable monthly plans, enhanced identity monitoring like social security monitoring and credit report monitoring, and up to $1 million in identity theft insurance.

IdentityIQ also offers comprehensive, U.S.-based identity restoration customer service to all users who are faced with a stolen identity situation while using the company's service.

Additionally, IdentityIQ also offers a variety of online educational resources that cover topics like data breaches, identity thief motives, and more.

One potential downside of IdentityIQ is that its services are somewhat limited in comparison to other top-rated identity protection companies, specifically when it comes to additional protective software and monitoring.

Potential customers are encouraged to read IdentityIQ reviews to see the company's service from a consumer point of view.

User Reviews

Star Rating

4.2
starstarstarstarstar_half

303 Reviews

Review Breakdown

5 star
71%
4 star
10%
3 star
1%
2 star
0%
1 star
17%

Sentiment Criteria

Value for your money
starstarstarstarstar_half
Quality of product or service
starstarstarstarstar_half
Customer service
starstarstarstarstar_half
Company trustworthiness
starstarstarstarstar_half
search cancel
starstar_borderstar_borderstar_borderstar_border

Gavin

June 16th, 2015 Hackensack, NJ

I'm already disappointed have been trying to signing in and only to have my bank account charge 7 time for your service no call back how can your company monitor people's credit score.please cancell my request and re emburst me the charge that was taken from my account.

starstar_borderstar_borderstar_borderstar_border

Me

May 20th, 2015 Englewood, CO

I've not had any problems with the company...however, I just canceled my service with them and even though they just debited my account for $16.95 I was told I would not be able to access anything for the rest of the month. Umm...ok...you can charge me for an entire month but I can't view anything the rest of the month? AND you aren't going to refund me? That's excellent customer service and business practices!! **sarcasm**

starstar_borderstar_borderstar_borderstar_border

Me

September 8th, 2014 Nashville, TN

This company is by far the most difficult I have ever tryed to deal with , I tryed to contact some one to find out my account info and payment date for a week when I finally did contact someone she was extremely rude and wouldn't answer my questions and refused to transfer me to someone who would now because if them my bank account I set up for companies like this is over drawn and the got paid cancelled my service and she refused my last thirty days service they were paid for ...