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IdentityIQ

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314 User Reviews

8.7

Overall Score

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Diana Velazquez Camden, NJ

Excelent, good, efficient... pleasant ..

3 years ago

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Leyla Chicago, IL

Great customer service and user friendly website.

3 years ago

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Marsha Jumpp Mount Vernon, NY

It helps with alerting me when something hits my credit

2 years ago

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None Vass, NC

So far so good , keeps on top of activity

2 years ago

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John Ames Scott, LA

Over good service, easy access, great customer service

3 years ago

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Amber Ritter Houston, TX

Attempted to cancel this service, they put me on hold for 23 minutes and then hung up. Shady customer service.

4 years ago

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lavienia spraggins Minneapolis, MN

they make it extremely difficult to cancel. still getting charged after I canceled membership. never again

5 years ago

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Waqas Bristol, CT

Horrible customer service bad company credit karma and Experian is the best go with them

1 year ago

IdentityIQ Logo

Reply from IdentityIQ

Hello Waqas, We apologize you did not have a good experience using our service. Our customer service phone number is 877-875-4347. Please give us a call so we can make this right.

Mar. 6th, 2020

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Kevin Dew Shelbyville, KY

Bilked into signing up. Waste of time and money. Pure ripoff.

1 year ago

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Reply from IdentityIQ

Hello Kevin, thank you for your feedback. We want to apologize for the bad experience you encountered using our service. Customer service is extremely important to us and we encourage our customers to ask for a supervisor if you are not satisfied for any reason. For security reasons and for our customers’ protection we require our customers to call IdentityIQ to cancel their membership. Our customer service phone number is 877-875-4347. Please give us a call.

Mar. 6th, 2020

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Roy Dazza Philadelphia, PA

Don't listen when you cancel they still take money out your account.... (Crazy)

1 year ago

IdentityIQ Logo

Reply from IdentityIQ

Thank you for your feedback, Roy. We want to apologize for the bad experience you encountered. Customer service is extremely important to us and we encourage our customers to ask for a supervisor if you are not satisfied for any reason. For security reasons and for our customers’ protection we require our customers to call IdentityIQ to cancel their membership. Our customer service phone number is 877-875-4347. Please give us a call.

Mar. 7th, 2020

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Alvin Acosta San Marcos, CA

Only way to cancel is call in. Most inconvenient. Do not recommend.

2 years ago

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Annastasia Tuttle Kansas City, MO

Customer Service Reps are not the kindest and not very helpful.

2 years ago

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Keshia Cage

A waste of money especially if 7ou dont use the site

2 years ago

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David B Patey Decatur, AL

Overseas call center and not helpful in the least.

2 years ago

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