IdentityIQ strives to better protect and empower the consumer through concise delivery of credit and identity data.

The company has provided consumers with identity- and credit-related protection solutions at affordable monthly rates, as well as identity theft education programs to corporate and academic associations since its founding in 2009.

The privately-held, Nevada-based company's goal is to help each user understand what can impact their credit and personal identity as well as give customers access to a variety of data sources and help them sense identity fraud as well as understand how that data can affect them.

IdentityIQ's comprehensive identity suite includes family protection, dark web monitoring, identity theft protection and restoration, credit reports and scores, and credit monitoring.

The Good

  • Identity Protection
  • Affordable Monthly Plans
  • Comprehensive Identity and Credit Reporting Services
  • $1 Million Dollar Protection
  • Online Educational Resources

Identity Protection

IdentityIQ monitors for any use of a customer's SSN within its network and alerts them of what is seen. Other monitoring services will only alert customers if their SSN is used with a wrong address or name. In addition, IdentityIQ performs enhanced change of address notification.

The company not only monitors for a change of address request with the credit reporting agencies but also monitors the National Change of Address registry to make sure customers are informed of changes made to their information.

Identity monitoring includes:

  • National and International Criminal Record Monitoring
  • SSN Trace
  • Enhanced Change of Address Monitoring
  • U.S.-Based Fraud Restoration Customer Service Team

Affordable Monthly Plans

IdentityIQ offers people four affordable monthly identity management solution plans which range from $6.99 to $29.99 per month.

The Secure Plan costs $6.99 and includes daily credit report monitoring for one credit bureau, dark web and internet monitoring, and up to $1 million in identity theft insurance.

Additionally, those who sign up for the Secure Plan receive social security number alerts, synthetic identity theft protection, file sharing network searches, lost wallet assistance, U.S.- based identity restoration services, checking account report, and Opt-out IQ.

The Secure Plus Plan costs $9.99 per month and includes everything from the Secure Plan along with IQ alerts with application monitoring and change of address.

The Secure Pro Plan costs $19.99 per month and includes everything from the Secure Plus Plan along with enhanced three-bureau credit report monitoring, alerts on crimes committed in your name, and credit score change alerts.

Lastly, the Secure Max Plan costs $29.99 and includes everything from the Secure Pro Plan along with credit score tracker, credit scores simulator, family protection, and fraud restoration with LPOA.

Comprehensive Identity and Credit Reporting Services

IdentityIQ works with all three credit bureaus to help customers monitor their credit report and score activity.

Customers also receive daily fraud alerts and monthly credit scores. Select plans feature a credit score simulator, which provides consumers with information about how certain activities affect credit ratings.

Additionally, customers can see changes as they happen with the following daily credit monitoring alerts:

  • Change of address
  • Change of personal information 
  • Reporting of a delinquent account
  • Credit inquiries 
  • New public records
  • Judgments 
  • New credit accounts and loans

$1 Million Dollar Protection

IdentityIQ will offer up to $1 million in identity theft insurance for users.

If customers have out-of-pocket costs due to ID theft, they're covered with up to $1 million in ID theft insurance for Lost Wages, Legal help, and Stolen Funds reimbursement.

If a customer becomes a victim of identity theft, IdentityIQ will make sure they receive personal identity restoration and insurance services.

Customers that enroll in IdentityIQ's Secure Max Plan are provided with up to $1 million in ID Theft insurance and up to $25,000 for their children. This $1 Million Dollar Protection plan can be a solid solution for those who fall victim to identity theft.

Online Educational Resources

IdentityIQ provides an impressive amount of information regarding identity theft on its website.

These resources cover topics like data breaches, suspicious activity/ fraudulent activity, identity theft motives, type of identity theft, how to notice identity theft, identity management solutions, processes, personal security and risk, and more. IdentityIQ also offers several articles that provide further information to website users.

Visit Site

The Bad

  • Time in Business

Time in Business 

The company is noticeably younger than many other companies within the industry as it was founded in 2009. Due to its shorter time in business, IdentityIQ may lack identity management experience and reputation in comparison to its older competitors.

The Bottom Line

IdentityIQ strives to provide a comprehensive identity security suite.

The company offers people a number of attractive features to protect their identities from identity fraud, including affordable monthly plans, enhanced identity monitoring services like social security monitoring and credit report monitoring from the major credit bureaus, and up to $1 million in identity theft insurance.

IdentityIQ also offers comprehensive, U.S.-based identity restoration customer service to all users who are faced with a stolen identity situation while using the company's service.

Additionally, IdentityIQ also offers a variety of online educational resources that cover topics like data breaches, identity thief motives, and more.

One potential downside of IdentityIQ is that it is a younger company in the identity theft industry.

Potential customers are encouraged to read IdentityIQ reviews to see the company's service from a consumer point of view.

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User Reviews

Star Rating

4.2
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303 Reviews

Review Breakdown

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Lisa

November 14th, 2018 Edgewood, MD DETAILS arrow_drop_down
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Hello I am very happy customer knowing that my credit is under protection. I don’t have to worry about being victims of fraud anyone. As a Cancer Survivor my credit was the last thing on my mind until I was hacked IQ had gave me a peace of mind. Thank you IQ Continue your awesome work.

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Marian McDougal

November 14th, 2018 Gwynn Oak, MD DETAILS arrow_drop_down
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I saw an advertisement on Identity IQ so I decided to do some research and ask my son and two of my friends who has been with Identity IQ for a long time. They love it. Everything they said was trustworthy and encouraging.I joined on 6/11/2018 it’s the best decision I ever made. No problems signing in or out. Accurate and fast updates on your credit reports. Give you good advice on what you should do to increase your credit score. In my opinion the last two best and important things are Security and the monthly payment is very affordable. Thank You Marian McDougal

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Jen W

November 14th, 2018 Union, KY DETAILS arrow_drop_down
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They have kept me up to date on everything that is going on!

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Brenda Pratt

November 14th, 2018 West Palm Beach, FL DETAILS arrow_drop_down
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Overall experience has been wonderful. Whenever I needed assistance with any problem I had. IdentityIQ provided excellent customer service!

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Diiamond Dallas

November 14th, 2018 Arlington, TX DETAILS arrow_drop_down
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Using IdentityIQ is a reliable and fast service. Customer service is always there to help.

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Nicole Waters

November 14th, 2018 Philadelphia, PA DETAILS arrow_drop_down
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I would like to say that I am so happy that I decided to take control of my identity with this company I have no worries because IdentityIQ alerts me about any and everything I feel protected. I told everyone I know about this company and what they could provide and when it comes to your identity and credit you shouldn’t think twice!

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veronica woods

November 13th, 2018 Kansas City, MO DETAILS arrow_drop_down
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It is very affordable and I love the services you provide

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D3anene

November 13th, 2018 Crum Lynne, PA DETAILS arrow_drop_down
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It is keeping my update with all my credit changes

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Alberto Figuereo

November 13th, 2018 Lyndhurst, NJ DETAILS arrow_drop_down
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Hello my name is Alberto Figuereo I can tell you my experience with IdentityIQ. This gam have. Even a great company that really helps you organize and gain back the credit that you have loose because of collections agency. It really work the personal that works in IdentityIQ are very cordially and professional. I recommend that company with my eyes closed.

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Alexis

November 12th, 2018 Baker, LA DETAILS arrow_drop_down
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I love this product that was referred to me by my credit coach. Everything is accurate and so easy to understand.

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Kenya M Carter

November 12th, 2018 Baton Rouge, LA DETAILS arrow_drop_down
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I really like identity IQ it keeps your identity private and helps you keep up with your credit score

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Rodney

November 12th, 2018 Raleigh, NC

Helping me manage my credit life! Always glad to get the alerts on credit change or just letting me know that you are there in the mist of things!

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Ciara

November 9th, 2018 Raleigh, NC DETAILS arrow_drop_down
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IdentityIQ is a great tool when you’re trying to accurately track your credit history. They send you notifications with every change so that you can stay on top of what’s going on. Should you see something that looks suspicious, you’re able to act right away!

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None

November 9th, 2018 Vass, NC DETAILS arrow_drop_down
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So far so good , keeps on top of activity

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Marta Montellano

November 9th, 2018 El Paso, TX DETAILS arrow_drop_down
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This is the second time I use this company to truck my score because of the service and accuracy.

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Ricky jones

November 9th, 2018 Modesto, CA DETAILS arrow_drop_down
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I am totally happy with your service Keep the good job up

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Kevin Westbrook

November 9th, 2018 Greenville, NC DETAILS arrow_drop_down
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Great service for the money. Keep it up guys. Thank you.!!

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Jeffery Dixon

November 9th, 2018 Dike, TX DETAILS arrow_drop_down
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I really like how it breaks all my credit stuff down for me..

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Brandon Clemoens

November 8th, 2018 Oklahoma City, OK DETAILS arrow_drop_down
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So far this service has been excellent! IdentityIQ has notified me of any potenitonal threats and has promptly keep me notified as my credit score is being repaired.

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Judy Carrillo

November 7th, 2018 El Paso, TX DETAILS arrow_drop_down
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I would highly recommend this service. It is accurate a s very useful to have control over all three of your credit scores.

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Moira

November 7th, 2018 Lanoka Harbor, NJ DETAILS arrow_drop_down
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IdIq is a very good service. Very informative as well as a great tool for keeping your credit scores in check. I have referred people to them.

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Nesi vanisi

November 6th, 2018 Carson, CA DETAILS arrow_drop_down
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They were very helpful everytime I had any questions. I would automatically get alerts regarding any changes to my credit reports. I can easily go online and monitor my credit score and their customer service team were very always informative and answered all my questions.

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Hollie

November 6th, 2018 Kaaawa, HI DETAILS arrow_drop_down
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Very easy to use. Helped get me on track with notifications when something new happens.

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Chip Griffith

November 1st, 2018 Allen, TX DETAILS arrow_drop_down
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Very simple app to down load as well as navigate thru, my wife and I both use it and have been very pleased by it's , have recommended to several friends to protect their self and download this helpful app on their phones

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Smith

November 1st, 2018 Frisco, TX DETAILS arrow_drop_down
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Working with IdentityIQ has been no short of wonderful! The experience has been better than expected. Everyone is very kind and patient and really get you back where you need to be with great standing credit in less than 6 months! Completely satisfied!

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Nita

October 31st, 2018 Temple Hills, MD DETAILS arrow_drop_down
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I really like this service because as soon as someone does a hard inquiry on you. You will be notified immediately. That tells me this service is on its job.

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Elizabeth vinson

October 31st, 2018 Grapevine, TX

Very pleasant stuff very professional if I miss the payment they always call very polite they don’t blow my phone and I’m able to access my profile 24/7 .. very informative no hidden fees

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Sherrie F

October 30th, 2018 Mount Vernon, NY DETAILS arrow_drop_down
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identity iq is convenient and affordable. It alerts you when there are any changes to your credit report which i love. I'm really impressed with the way that they handle business and I would definitely recommend them to anyone who would like to have more security about their on personal and business life.

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Bethaney

October 26th, 2018 Stuart, FL DETAILS arrow_drop_down
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Identity IQ is convenient and affordable. It alerts you when there are any changes to your credit report which is super helpful too.

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Angena Roberts

October 26th, 2018 Marietta, GA DETAILS arrow_drop_down
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Great experience All around. I am able to see my score and it easy to access everything

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John

October 5th, 2018 Plano, TX

I'm really impressed with the way that they handle business and I would definitely recommend them to anyone who would like to have more security about their on personal and business life.

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Knoll Duncan

September 27th, 2018 Beaufort, SC DETAILS arrow_drop_down
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Website is awesome lots of good information and honestly every question I’ve had I found the answer on the website!

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Donna Woodson

September 27th, 2018

You let me know if someone is trying to steal my identity and report any suspicious activity. Thanks so much.

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David winiarski

September 27th, 2018 Island Lake, IL DETAILS arrow_drop_down
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Easy to use and understand. Great value, everyone should use this service.

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Cassandra

September 17th, 2018 Augusta, GA DETAILS arrow_drop_down
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I used their services to sign myself up first and everything was all good, but once i signed up my husband i ran into an issue. I signed my husband up and instead of them charging me for a trial they charged my credit card $29.99. I was so pissed and will not use their service again. I called in and let the rep from the company know what had happened and they wanted to speak with my husband when it was my credit card and my husband did not have access to my credit card. I had to text my husband my credit card info. The reason i was signing up for their services was because we was trying to work on our credit. I hate companies that try to give you a hard time. My tip to anyone would be to use a user friendly company because they are not.

IdentityIQ Logo

Reply from IdentityIQ

Nov 01, 2018

I’m sorry to hear about your bad experience. I’ve reviewed both accounts and it appears you used a promotional link that offered a trial period; however, when your husband enrolled he went through our public site, not the special promotional link that offered the trial period. In regard to not being able to cancel on your husband’s behalf, our agents can only speak with the owner of the account for security and privacy reasons. We apologize for the inconvenience.

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William evans

September 14th, 2018 Bear, DE DETAILS arrow_drop_down
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I have used identity q and very pleased they alert me anytime my credit has changed!i will use them again.

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Katherine B Chapman

September 12th, 2018 Lakewood, WA DETAILS arrow_drop_down
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I joined while going through a debt elimination program. It allowed me to keep track of my credit and visually see my credit go from horrible in the 600’s back up to 700 and still climbing. It has also allowed me to see which companies still have derogatory comments about my credit.

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brett harper

September 7th, 2018 Hale'iwa, HI DETAILS arrow_drop_down
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Signed up for them because I was told to from Sky Blue Credit Repair . Thought scores were accurate until after 4 months I went to try and apply for credit. The score I was given from the lender was 45 points lower than what identity IQ states. How does this happen when your paying 21.99 for a monthly service. Thought maybe it was a fluke so tried another lender, nope still the same, 40 points below the scores that I was paying for. Do not waste your money with this place. Not accurate what so ever.

IdentityIQ Logo

Reply from IdentityIQ

Nov 01, 2018

We apologize you did not have a good experience using our service. There are many different scoring models used today, each of which uses its own mathematical formula. We use the VantageScore 3.0 model that was developed by all three of the credit reporting agencies. We do not make any changes to the score and show you only what we receive directly from the credit reporting agencies. Additionally, credit scores can fluctuate throughout the month; moving up or down, as information is added to your credit file.

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Andrea Burnam

August 9th, 2018 Austell, GA DETAILS arrow_drop_down
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Great customer service. Keeps me updated with any changes being made to my credit profile.

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Joel A

August 7th, 2018 San Bernardino, CA DETAILS arrow_drop_down
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Great services all around, would definitely recommend.

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Eric

August 7th, 2018 Austin, TX DETAILS arrow_drop_down
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We are very happy with the service we have gotten and would recommend to all of our friends.

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Juleisa

August 6th, 2018 Allentown, PA

Yes I like this service you could see your score an all that I recommend this service to everyone

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Jaime Huckeba

August 3rd, 2018 Garner, NC DETAILS arrow_drop_down
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We utilized Identity IQ during a time we were rebuilding our credit and found that their services were worth every penny. The reporting was accurate and the ability to see how our scores were improving was very valuable to us. We plan on getting back to using their services once we've finished the additional expenses we're incurring due to purchasing a new home!

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Erica Bonilla

July 31st, 2018 The Bronx, NY DETAILS arrow_drop_down
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It’s informative. I have had it for awhile. They used to include the tracking chart now you have to upgrade. Overall it’s a good account to have

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April King

July 30th, 2018 Clearfield, UT DETAILS arrow_drop_down
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Accidentally got another report that I already got day before and called them right after and they wont refund the 14.99. Dont go with them because if u accidentally click view instead of refresh u get charged double

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Keith J

July 27th, 2018 Bayonne, NJ DETAILS arrow_drop_down
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They're are great at monitoring my credit and keeping me updated of all changes. The website is easy to use and navigate. I would definitely recommend then to anyone.

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Cecil Marie Harris

July 25th, 2018 St Louis, MO DETAILS arrow_drop_down
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Positive feed back. Very accurate. I would recommend to others

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Lover Barnes

July 25th, 2018 Montgomery, AL DETAILS arrow_drop_down
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IdentityIQ is a very useful tool for me in my journey to get my credit the way that it should. It very direct and easy to understand to know what you need to do.

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Joe Gafford

July 25th, 2018 Thackerville, OK DETAILS arrow_drop_down
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I had my credit worked on and needed to see day by day the credit score so I could communicate with my credit fix man. They are great!!!!!

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Jose arellano

July 25th, 2018 Oklahoma City, OK DETAILS arrow_drop_down
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I'm very satisfied with identity Q They always notifie me of changes on my credit report