Name: IdentityIQ
Rating: 4.2

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Craig Chicago, IL

Good customer service and I use it to work on improving my scores.

6 years ago

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Fatima Blue Springs, MO

I have tried to cancel this since March and I keep getting charged every month... They promise me to cancel and they just keep charging me... I am so frustrated with them!

8 years ago

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Marjorie Dykema Vista, CA

Identity IQ was helpful in investigating if we were victims of identity theft

1 year ago

Reply from IdentityIQ

Thank you for your review! We appreciate you for choosing IdentityIQ services for your identity theft protection and credit monitoring needs!

Jan. 25th, 2023

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Music By Aach Park Forest, IL

Polite, patience and helpful! Recommend service!

1 year ago

Reply from IdentityIQ

Thank you for taking the time to leave us a review! We appreciate you choosing IdentityIQ services for your credit monitoring and identity protection needs.

Jan. 3rd, 2023

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Derrick D. Ayala San Antonio, TX

I like the service provided my scores have increased

4 years ago

Reply from IdentityIQ

Thank you so much Derrick, we’re happy you’re happy.

Mar. 6th, 2020

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Sharisha cooper Houston, TX

Easy, great customer service and smooth process

4 years ago

Reply from IdentityIQ

Thank you, Sharisha!

Mar. 6th, 2020

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Tameika Hawkins Norcross, GA

The agent I spoke with was very courteous and professional!

4 years ago

Reply from IdentityIQ

Thank you, Tameika!

Mar. 6th, 2020

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victoria Mason, OH

Easy and simple explanation of my information is helpful

5 years ago

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Daniel Wortham Oklahoma City, OK

Think it should update weekly instead of monthly

5 years ago

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Latashia A Quail-Mapp Milford, DE

Very easy website to use, no problems at all.

5 years ago

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Andre Houston, TX

Great website love the detailI am professional staff

5 years ago

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Shelby Fort Worth, TX

Offered a credit report for 1.00. Took that, received no report now they start taking 21.99. Do not even listen to these scammers.

5 years ago

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Leonard Hay Winston-Salem, NC

Great company, excellent customer service

5 years ago

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June Masterpol Winter Springs, FL

Accurate reporting and I have recommended to others.

5 years ago

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Daniel Rosario East Hartford, CT

Great company and wonderful customer service and support!

5 years ago

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Cc Spokane, WA

Love the updates and very friendly reps.

5 years ago

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Charlisha Immokalee, FL

Your service has been accurate and very pleasing. Thanks

5 years ago

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Wendy Hicks Baltimore, MD

This company is very thorough and I feel secure.

6 years ago

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Donnyell Baltimore, MD

Been very useful.helped me in many ways.

6 years ago

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veronica woods Kansas City, MO

It is very affordable and I love the services you provide

6 years ago

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D3anene Crum Lynne, PA

It is keeping my update with all my credit changes

6 years ago

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Kevin Westbrook Greenville, NC

Great service for the money. Keep it up guys. Thank you.!!

6 years ago

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Ricky jones Modesto, CA

I am totally happy with your service Keep the good job up

6 years ago

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Joel A San Bernardino, CA

Great services all around, would definitely recommend.

6 years ago

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Rose Warrenton, MO

Works as it should. Good customer service

6 years ago

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Jacqueline Zacarias Hollywood, FL

Always on point with any changes happening on my credit.

6 years ago

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Lupe Davila Richmond, TX

Very accurate score system and notification alerts

6 years ago

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Deneesa Woodyard La Grange, GA

They are very detailed about the things referring to my score, and my identity.

6 years ago

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Dorothy white Quitman, TX

Love it very nice and reasonably people

6 years ago

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Elaine Madrid El Paso, TX

Good product, easy business and good customer service

6 years ago

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R.vela.390@gmail.com Mission, TX

It's a nice system , that helps you track

6 years ago

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Diana Velazquez Camden, NJ

Excelent, good, efficient... pleasant ..

6 years ago

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Leyla Chicago, IL

Great customer service and user friendly website.

6 years ago

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Marsha Jumpp Mount Vernon, NY

It helps with alerting me when something hits my credit

5 years ago

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None Vass, NC

So far so good , keeps on top of activity

6 years ago

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John Ames Scott, LA

Over good service, easy access, great customer service

6 years ago

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Amber Ritter Houston, TX

Attempted to cancel this service, they put me on hold for 23 minutes and then hung up. Shady customer service.

8 years ago

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lavienia spraggins Minneapolis, MN

they make it extremely difficult to cancel. still getting charged after I canceled membership. never again

8 years ago

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Waqas Bristol, CT

Horrible customer service bad company credit karma and Experian is the best go with them

4 years ago

Reply from IdentityIQ

Hello Waqas, We apologize you did not have a good experience using our service. Our customer service phone number is 877-875-4347. Please give us a call so we can make this right.

Mar. 6th, 2020

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Karaya Las Vegas, NV

Good knowledge of the company and great customer service

2 years ago

Reply from IdentityIQ

Karaya, thank you for your review and choosing IdentityIQ services for your identity theft and credit report monitoring needs! Our 100% U.S.-based customer service team is excited to assist you.

Feb. 28th, 2022

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Venkat Chicago, IL

Offers low price with high security and alerts

2 years ago

Reply from IdentityIQ

Thank you for your review and for choosing IdentityIQ services! We are happy you are enjoying our industry-leading identity theft and credit monitoring services.

Feb. 25th, 2022

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Kevin Dew Shelbyville, KY

Bilked into signing up. Waste of time and money. Pure ripoff.

4 years ago

Reply from IdentityIQ

Hello Kevin, thank you for your feedback. We want to apologize for the bad experience you encountered using our service. Customer service is extremely important to us and we encourage our customers to ask for a supervisor if you are not satisfied for any reason. For security reasons and for our customers’ protection we require our customers to call IdentityIQ to cancel their membership. Our customer service phone number is 877-875-4347. Please give us a call.

Mar. 6th, 2020

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Roy Dazza Philadelphia, PA

Don't listen when you cancel they still take money out your account.... (Crazy)

4 years ago

Reply from IdentityIQ

Thank you for your feedback, Roy. We want to apologize for the bad experience you encountered. Customer service is extremely important to us and we encourage our customers to ask for a supervisor if you are not satisfied for any reason. For security reasons and for our customers’ protection we require our customers to call IdentityIQ to cancel their membership. Our customer service phone number is 877-875-4347. Please give us a call.

Mar. 7th, 2020

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Alvin Acosta San Marcos, CA

Only way to cancel is call in. Most inconvenient. Do not recommend.

5 years ago

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Annastasia Tuttle Kansas City, MO

Customer Service Reps are not the kindest and not very helpful.

5 years ago

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alk43420

It could be better. And yet could be worse.

2 years ago Edited October 23, 2024

Reply from IdentityIQ

Thank you for your review and for choosing IdentityIQ services for industry-leading identity theft and credit report monitoring!

Feb. 28th, 2022

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Keshia Cage

A waste of money especially if 7ou dont use the site

5 years ago

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David B Patey Decatur, AL

Overseas call center and not helpful in the least.

5 years ago