Name: IdentityIQ
Rating: 4.2

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Alexis Baker, LA

I love this product that was referred to me by my credit coach. Everything is accurate and so easy to understand.

6 years ago

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Kenya M Carter Baton Rouge, LA

I really like identity IQ it keeps your identity private and helps you keep up with your credit score

6 years ago

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Moira Lanoka Harbor, NJ

IdIq is a very good service. Very informative as well as a great tool for keeping your credit scores in check. I have referred people to them.

6 years ago

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Donna Woodson

You let me know if someone is trying to steal my identity and report any suspicious activity. Thanks so much.

6 years ago

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Knoll Duncan Beaufort, SC

Website is awesome lots of good information and honestly every question I’ve had I found the answer on the website!

6 years ago

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William evans Bear, DE

I have used identity q and very pleased they alert me anytime my credit has changed!i will use them again.

6 years ago

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Jon Carrollton, TX

You have helped so much with spotting problems within my credit. I appreciate all that you have done.

6 years ago

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Ralph Dale, TX

I believe this is just one to help better your future in the way to help view your score and to be able to help better your life

6 years ago

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Chely Perth Amboy, NJ

Identity IQ is worth the money.They keep you up to date and alert you of any suspicious activity or credit change.

6 years ago

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Julie Ritter Tustin, CA

I was never able to log in to my account. I had someone else’s security questions linked to my account. I called to correct it twice. Both times I was told it had been fixed. Still I was never able to log in to my account. At almost $20/mo, the least I expected was to see my credit scores. Went with a less expensive, efficient company.

6 years ago

Reply from IdentityIQ

Hi Julie, we've reviewed your account and it looks like you've been a customer with us since 2016. In the time you've been with us we show that you've logged in multiple times. In September of 2017 you did have an issue resetting your password and were presented with the security question for your account. The incorrect answer was given and with the help of customer service, your security questions were reset and you logged in successfully. In December we're showing that you had an issue pulling an Equifax credit report due to Equifax requiring a previous address to verify your identity and pull the correct data. We at that time gave you an additional free credit report. We are still showing that you have an active account with us. We do show that you still have an open account with us. Please let me know if any of the information that we are showing is incorrect. I'm sorry your experience over the past couple years hasn't been what you were looking for. We'd love to keep you as a customer, please let us know what we can do to make it happen.

Jun. 14th, 2018

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Amanda Elebario Los Lunas, NM

Great experience I love how helpful this is. Immediately informs when there is a change being made on my credit report.

6 years ago

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Marissa Schertz, TX

Really love the accuracy and details with identiQ. I like knowing where I stand with my credit and how I can improve.

6 years ago

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MARIO MOLINA Sacramento, CA

I was amazed by the outcome of my credit being repaired! As a result, I now enjoy having a high credit score (795)!

6 years ago

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Erin Ewing Manor, TX

They are very professional and will answer any questions you may have. I would definitely use them again.

6 years ago

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Ana Sierra Corpus Christi, TX

It is very easy and simple to check you credit report as many tie as you want and it doesn't affect you credit.

6 years ago

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Femi Roselle Park, NJ

This service is has been helpful at keeping track of my credit history. It has a been a great credit monitoring tool

6 years ago

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Donald Porter Phoenix, AZ

Thanks for clearing up some of the negatives in which I had on my report. I'm satisfied with the outcome of your services.

6 years ago

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Reimundo Mascareno Humble, TX

updated service, last minute information, keeps you updated month after month of what is happening on your credit report. Thanks.

6 years ago

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Mark

Hoorible company. I canceled a couple days after signing up and they continued billing me and when I called again and canceled they continued billing. 4th time and will see if it sticks. Horrible customer service and in my opinion a total scam. Beware!

7 years ago

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Ramon Mercado El Paso, TX

I think credit karma is definitely way better than this and it's free. Called to cancel on the 15th of the month and had a charge on the 16th. They said it had gone thru on the 14th and they couldn't refund it so apparently I paid for the whole month but can't even use it or get my money back. What a scam.

7 years ago

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tohkti Randolph, MA

worst credit check service ever. advise to use a different one. my membership doesn't end until mid November and by October 17 they already say I don't have access to my account due to I cancelled the future memberships. so I have a membership till mid November which I cant use at all. Will never recommend this agency to anyone!!!!!!!!!!!

8 years ago

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Cat Arnaez Valrico, FL

This company is a scam. We got a simple report from a credit repair company and never signed up for services, and then Identity IQ thought they would just charges our cars for monthly services we never signed up for or authorized!

8 years ago

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TIM Greensboro, AL

Wanted to check my credit score and did I make a mistake. Identityiq is a joke. Tried to cancel twice and still getting charged. Reports are outdated all the time and worthless as in some cases there 4 months old. Can not see why anyone would use this site.

8 years ago

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Greg Fort Lee, NJ

Identity IQ, is a company based on stealing peoples money by gathering your bank account information from unknown sources, that they will not revile no matter how many times you request and put you on automatic draw till you take a notice.

9 years ago

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Gavin Hackensack, NJ

I'm already disappointed have been trying to signing in and only to have my bank account charge 7 time for your service no call back how can your company monitor people's credit score.please cancell my request and re emburst me the charge that was taken from my account.

9 years ago

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Verified Customer

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Althea Long Beach, CA

My experience is good so far. I check regularly.

3 years ago

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Verified Customer

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Maybe. Not sure. Saint Louis, MO

not sure if the scores where correct. Got dif. scores from other sources

7 years ago

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Alan Wolf Wildomar, CA

I like how I can see my three credit scores all in one report. Super convenient!

2 years ago

Reply from IdentityIQ

Thank you for your feedback! We appreciate your review and for choosing IdentityIQ services for your identity theft protection and credit report monitoring needs.

Sep. 20th, 2022

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Tyra Reyes Chester, VA

I called in last month to cancel this money on the 15th they still took 21.99 was told it would bw refunded but that was a lie i regret ever signing up they did nothing but get paid for nothing give me back my money

5 years ago

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Carl Los Angeles, CA

Keeps me up to date on any inquiries it's nice to to be notified when there's activity on my credit

5 years ago

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Misty Earls Louisville, KY

Great job assisting in monitoring my credit. I feel safe with your company. Thanks

5 years ago

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Diiamond Dallas Arlington, TX

Using IdentityIQ is a reliable and fast service. Customer service is always there to help.

6 years ago

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Marta Montellano El Paso, TX

This is the second time I use this company to truck my score because of the service and accuracy.

6 years ago

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Hollie Kaaawa, HI

Very easy to use. Helped get me on track with notifications when something new happens.

6 years ago

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Angena Roberts Marietta, GA

Great experience All around. I am able to see my score and it easy to access everything

6 years ago

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Andrea Burnam Austell, GA

Great customer service. Keeps me updated with any changes being made to my credit profile.

6 years ago

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Eric Austin, TX

We are very happy with the service we have gotten and would recommend to all of our friends.

6 years ago

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Juleisa Allentown, PA

Yes I like this service you could see your score an all that I recommend this service to everyone

6 years ago

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April King Clearfield, UT

Accidentally got another report that I already got day before and called them right after and they wont refund the 14.99. Dont go with them because if u accidentally click view instead of refresh u get charged double

6 years ago

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Jose arellano Oklahoma City, OK

I'm very satisfied with identity Q They always notifie me of changes on my credit report

6 years ago

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Eddie Pasco, WA

Customer service is the greatest I really recommend this great people to anyone.

6 years ago

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Beatrice DeJesus Philadelphia, PA

Efficient and reliable, monitors your credit and gives you an accurate credit score l!

6 years ago

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Gabe Beattie Brandon, FL

Great company for credit building, credit review. Customer service was excellent

6 years ago

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Perry Chesapeake, VA

Correct service am fully satisfied with everything will sure recommend this service to friends

6 years ago

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Robert Lynchburg, VA

Just dealt with them on the phone after the refused to cancel my account and were trying to continuously charge me for six months. Customer service was very unprofessional and would not recommend them!

6 years ago

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Abraham Matamoros Los Fresnos, TX

My experience with IQ has been pleasant. Easy to read thru the website and customer service is very helpful.

6 years ago

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ivory wilson St Louis, MO

love it , i log right in and take a look and is right there ! will def refer to use this company

6 years ago

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Jaklynn Anderson Robbins, IL

Accurate credit score very detailed and up-to-date that's all you can ask for and I'm thankful

6 years ago

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SARAH Davis Aurora, CO

Tracking made easy! I can see exactly what's going on with my credit tracking and I love it!

6 years ago

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Kristie Dunn Raleigh, NC

The updates received are in a timely manner and the reporting of data is accurate

6 years ago