Landmark Home Warranty: Read 4,615 User Reviews From Real Homeowners

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Aaron Eugene, OR

Landmark is one of the few companies that actually honor their commitment to great service. We have had to use the service more than we would have liked. Each and every time Landmark has gone above and beyond to make sure that we are satisfied.

6 years ago

Reply from Landmark Home Warranty

Dear Aaron,

Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 12th, 2018

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Nancy Chandler, AZ

After receiving a quote on a replacement washing machine, I had to contact Landmark because it wasn't an accurate comparison. I had a front loader and they wanted to replace it with a top loader. They were very nice and accommodating in getting a new quote which met with my approval.

6 years ago

Reply from Landmark Home Warranty

Dear Nancy,

Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that we were able to work with you on your washer replacement to your satisfaction. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 6th, 2018

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Jenienne Nampa, ID

I was gifted a home warranty when I bought my home in May 2018. I've had to call Landmark twice since I bought my house. The reps are friendly and make my service calls seamless. The send out reputable contractors (that have also been amazing). I will be continuing my home warranty when it ends in May 2019.

6 years ago

Reply from Landmark Home Warranty

Dear Jenienne,

Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 29th, 2018

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Terrri Surprise, AZ

Landmark is quick on getting repairs completed. Their professional vendors were very responsive, provided adequate time frames and followed up with calls along the way to reporting. Landmark provided great follow up to making sure I was pleased with the work performance. I highly recommend Landmark for home warranty.

6 years ago

Reply from Landmark Home Warranty

Dear Terrri,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 22nd, 2018

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David Sarten Round Rock, TX

They provided the fastest response I have ever received from a warranty company contractor. I was notified within 4 hours that my service would take place the following morning. The plumber completely fixed the issue within an hour and offered helpful tips to avoid future concerns. A+ in my opinion.

6 years ago

Reply from Landmark Home Warranty

Dear David,

We are pleased to hear that we have been able to service your plumbing request in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 19th, 2018

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M. Samonte McKinney, TX

We used Landmark Home Warranty In our AZ home and when we moved decided to get a new warranty and we happy to know that the service our new home State. They have outstanding customer service, and overall very happy with this warranty company.

6 years ago

Reply from Landmark Home Warranty

Dear M. Samonte,

Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 5th, 2018

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Tammy Miranda Hutto, TX

They fixed my ac and when I had another issue less then 30 days later they sent a guy within one hour and it was repaired at no additional cost (except the $70 service call fee as it was not related to the first repair at all!)Love Landmark!

6 years ago

Reply from Landmark Home Warranty

Dear Tammy,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 1st, 2018

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Cindi Schrandt Hagerman, ID

we bought a home and moved in and found out that the refrigerator was not working. I called and they contacted a repairman who contacted me and was out the same day to check on it. It as dead and could not be repaired. Landmark had a replacement check to us in less than 10 days and we were able to buy the refrigerator we wanted.

6 years ago

Reply from Landmark Home Warranty

Dear Cindi,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 27th, 2018

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Elsa Kerrville, TX

I need to get pest control service to get rid of a recent invasion of spiders and pill bugs. I called Landmark and they responded quickly. My house was treated today less than a week after my request. I’m am very happy with the service I received.

6 years ago

Reply from Landmark Home Warranty

Dear Elsa,

We are glad to see that we have been able to provide you with timely service! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 17th, 2018

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Michelle Gilbert, AZ

I’ve had Landmark as my home warranty company since I bought my home 8 yrs ago and have used them on numerous occasions. Their staff are always courteous, helpful, and prompt in responding and their vendors are great. They show up when they say they will and do a thorough repair. Highly recommend

6 years ago

Reply from Landmark Home Warranty

Dear Michelle,

We are glad to see that our agents and contractors have been able to provide you with 5-star service and are pleased to hear we have another opportunity to provide you remarkable service for! Thank you for your continuous support. Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 6th, 2018

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Justin Garden City, ID

My a/c went down here in idaho when it was 105 out I couldn't pay upfront so they waited to bill me till they got billed from the contractor. It helped me sooooo much , then I had to call them to pay 2 weeks later because they didn't have a card on file and didn't even call and harass me

6 years ago

Reply from Landmark Home Warranty

Dear Justin,

We appreciated the time you have taken to share your feedback. We are pleased to hear we have been able to provide you with helpful customer service. Please do not hesitate to reach out to us for any of your home warranty needs. We look forward to the opportunity to assist you in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 5th, 2018

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Raymond Charles Tomball, TX

I just recently switched to landmark and had to use them for my ac, it was very easy and they sent a contact ASAP. I especially like the access online and how often they followed up during and after the repair. Happy so far and look forward to being with landmark

6 years ago

Reply from Landmark Home Warranty

Dear Raymond,

I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Aug. 28th, 2018

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David R Montijo Tucson, AZ

I am a licensed Realtor and have used Landmark Home Warranties for my clients. Landmark has never made excuses denied a claim. They have always had a licensed Contractor take care of my clients problems with HASSLE FREE claims. I also personally am a client of Landmark Home Warranty, and I am extremely happy with this Company. David M

6 years ago

Reply from Landmark Home Warranty

Dear David,

We are glad to see that our agents and contractors have been able to provide you with 5-star service. We are pleased to hear we have another opportunity to provide you with remarkable service for! Thank you for your continuous support. Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Aug. 23rd, 2018

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Meghan Garver Meridian, ID

We had to call for our home warranty a few times and they are always so quick to respond and get us what we need. There was a leak in our upstairs bathroom over Memorial Day weekend and it was taken care of within a week! Great experience overall!

6 years ago

Reply from Landmark Home Warranty

Dear Meghan,

We are glad to see that our agents and contractors have been able to provide you with timely 5-star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Aug. 17th, 2018

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Tami Thurgood Herriman, UT

I have had to use my home warranty many times to fix various things in my home. I have always had a great experience! Landmark Home Warranty responds quickly and finds me a company to fix my repair. Every single time has been a positive experience and I would definitely recommend using them!

6 years ago

Reply from Landmark Home Warranty

Dear Tami,

We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Aug. 15th, 2018

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Damian Gravino Arlington, TX

Landmark home warranty is an excellent company! They are very fast, and efficient. They get you set up with someone right away to get your problem fixed. The customer service staff is always friendly and eager to help. I would recommend them to anyone who asks.

6 years ago

Reply from Landmark Home Warranty

Dear Damian,

We are glad to see that our agents and contractors have been able to provide you with fast and efficient service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Aug. 13th, 2018

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Jacqueline Stone Richmond, TX

I received great service and commitment. Every time I called in for service, we were able to get an appointment either for the next day or within 2 days. Every agent was very polite and understanding. I definitely will be renewing my contract for next year, never had one problem. Thank you Landmark!

6 years ago

Reply from Landmark Home Warranty

Dear Jacqueline,

We are glad to see that our agents and contractors have been able to provide you with 5-star service. We are pleased to hear we have another opportunity to provide you with remarkable service for! Thank you for your continuous support.

Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Aug. 2nd, 2018

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John Moran

Landmark Home Warranty provided excellent service on my recent pool service / repair call. They also came through last summer when I needed a plumber right after Hurricane Harvey. All service people were super busy with jobs at that time.

6 years ago

Reply from Landmark Home Warranty

Dear John,

We are glad to see that our agents and contractors have been able to provide you with 5-star service for your pool. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 31st, 2018

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Susan DeLAGarza Boerne, TX

We moved into our home and needed the locks changed. The experience was awesome. Landmark followed up to make sure we were contacted by the locksmith and then followed up to make sure the locksmith came and did the job. The representive was very friendly and helpful through the entire process.

6 years ago

Reply from Landmark Home Warranty

Dear Susan,

We are glad to see that our agents and contractors have been able to provide you with 5-star service for your re-key. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 10th, 2018

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Karen Welsh

They sent a service tech for my hot water heater as it was making a terrible popping noise. The tech was honest and reputable in telling me that it's just like sediment and the unit itself was fine, no repair or replacement needed.

6 years ago

Reply from Landmark Home Warranty

Dear Karen,

We are glad to see that our contractors have been able to provide you with honest and reputable service for your water heater. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 27th, 2018

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Bill Reid Phoenix, AZ

We have been with this company for the past five years. Anytime we have had a home warranty problem they have been very professional and very quick to respond to our inquiries. The follow up is excellent we have had absolutely no problems and will continue to use landmark in the future

6 years ago

Reply from Landmark Home Warranty

Dear Bill,

We are glad to see that our agents and contractors have been able to provide you with 5-star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

We are pleased to hear we have another opportunity to provide you remarkable service! Thank you for your continuous support.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 20th, 2018

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Michelle Starr Queen Creek, AZ

Every experience I've had has been a positive one. I had to call to get my A/C services and I had an appt with the AC co within just a couple hours for the next day. If ur AC actually breaks, its even quicker! Great customer service, great coverage, great price!!

6 years ago

Reply from Landmark Home Warranty

Dear Michelle,

Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service and provide you with a peace of mind for your home. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 8th, 2018

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Alysha N Buono

I had a problem with my Water Softner so I put in a claim. Landmark didn't have a contractor in the area, so they allowed me to pick my own. This took some time and energy on my part, but I found a contractor. Contractor came out, diagnosed the problem, and Landmark cut me a check for the covered amount per the contract. I recieved the check after 1 week. Process was pretty simple and painless, minus having to find my own contractor.

6 years ago

Reply from Landmark Home Warranty

Dear Alysha,

We are glad to see that our agents and contractors have been able to provide you with 4-star service. There are circumstances where the warranty will approve you to get your own contractor to ensure you are receiving timely service. We would be happy to hear any more feedback on what we can do to provide you with 5-star services. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 21st, 2018

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Mandi Draper, UT

I've used a variety of home warranty companies and Landmark has been the most responsive of any of them. When i submit a request, it is typically fulfilled in less than 24 hours, depending on what the request is. The companies Landmark contracts with to support us have also been professional and accessible.

6 years ago

Reply from Landmark Home Warranty

Dear Mandi,

Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 29th, 2018

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Steve Galliano Tubac, AZ

These people are responsive, polite and truly customer oriented. They never put you on hold or send you to some computerized message system. Their solutions to homeowners problems are thoughtful and immediate. They are simply the BEST!

6 years ago

Reply from Landmark Home Warranty

Steve,

Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5- star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Thank you,

Tiffany Nguyen
Customer Relations Manager

Mar. 6th, 2018

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Jacob Schlegel Ogden, UT

I recently had a claim with my furnace not working and Landmark quickly got on the ball and worked with me. The contractor was quick and efficient, and my home is heating again! I also just renewed my policy for another year, and this will be year 5 I believe. Thank you for the outstanding service.

6 years ago

Reply from Landmark Home Warranty

Jacob,

Thank you for taking the time to rate and review us! I am pleased to hear that our representatives and contractors have been able to service you in a timely manner and provide you with a peace of mind! We appreciate your feedback and hope to continue to provide remarkable service for you!We look forward to the opportunity to help you in the future!

Please do not hesitate to reach out to us for anything you may need in the future!

Thank you,

Tiffany Nguyen
Customer Relations Manager

Feb. 26th, 2018

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John Williams Fort Worth, TX

I called with a concern over the hot water heater. The service technician came quickly and thoroughly explained to me what was occurring. He also taught me how to make it more efficient. Landmark Home Warranty procured one of the very best service reps in the area. I could not have been more pleased!

6 years ago

Reply from Landmark Home Warranty

John,

we are so happy to hear your feedback on our services! We are pleased to have been able to help you in your time of need. Please do not hesitate to reach out to us for whatever you may need in the future!

Thank you,

Tiffany Nguyen | Customer Relations Manager |

Jan. 18th, 2018

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Stephen Bolick Casa Grande, AZ

I have used Landmark to replace a pool pump. The contractor they use is competent and professional and I had the issues resolved within 24 hours. The folks receiving the calls at Landmark are pleasant and professional. I would recommend Landmark without reservation.

6 years ago

Reply from Landmark Home Warranty

Stephen, Thank you for taking the time to rate us. We appreciate it! Landmark strives to better our services for our homeowners and value your feedback. We hope to continue providing remarkable customer service for you! Don't hesitate to reach out to us for any of your future needs. Thank you, Tiffany Nguyen | Customer Relations Manager |

Feb. 1st, 2018

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River Sun Las Vegas, NV

Landmark has good services. We requested two service requests last year (2017) and both of them are very satisfied. Their personal are very nice. We got hooked up with service company with hours after the request is made. They follow up the service after every stage. Thanks, Landmark Home Warranty.

6 years ago

Reply from Landmark Home Warranty

River, Thank you for taking the time to rate us. We appreciate it! Landmark strives to better our services for our homeowners and value your feedback. We hope to continue providing remarkable customer service for you! Don't hesitate to reach out to us for any of your future needs. Thank you, Tiffany Nguyen | Customer Relations Manager |

Feb. 1st, 2018

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Juan M Pizarro Bullhead City, AZ

I have had LANDMARK Home Warranty since I bought my home four years ago, in that time I have had the water heater, washing machine and heater go out. All claims were handled fast and claims people were courteous and professional. On line tracking made the who process easy and fast. I highly recommend LANDMARK to any homeowner.

6 years ago

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richard short McKinney, TX

We have used Landmark on 3 of our homes and also my wife is a real estate person who recommends Landmark to customers and we also suggest Landmark to our friends at Heritage Ranch where we live. Heritage Ranch has 1161 homeowners and has 561 acres. thanks rich short

7 years ago

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Charles Vincent Provo, UT

The folks at Landmark were eager to help. They recommended a reputable contractor whom i have used before and the contractor did an excellent Job. Landmark does not dicker around with petty stuff. They are very straight forward.

7 years ago

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Carly Cummings Richmond, UT

Nothing but fast and professional service. We were immediately contacted following the submission of our claim, and Landmark followed up with us to ensure that the issue was taken care of, and to evaluate the service that we were provided. I appreciate the individualized attention to our claim.

7 years ago

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Tammy Mesa, AZ

My refrigerator and water heater went out in the same day right before thanksgiving. They were so quick to get people out to service and approve the repairs to get me back up and running quickly. We are very happy with the service. All the reps I talked to were amazing.

7 years ago

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Jon Dunn Glendale, AZ

Very responsive, always willing to accommodate us. Have never had a repair representative that was anything but polite, informative, willing to answer questions and will go out of their way to keep us informed as to the appointment and repair process. A home warranty with Landmark is very much worth the money!

7 years ago

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Maurita Pleasant Flower Mound, TX

This company is better than other warranty companies out there. The reason I gave 4 stars is because sometimes they are hard to reach due to their hours and closed on weekends. I have called during regular business hours to still have a voicemail greet me stating that they will call you back. All in all, they do provide good vendors for your repairs and it takes about 10-14 business days to receive a cash out if anything in your home fails that is covered. I will continue this service for sure. I have used three other home warranty companies who are terrible!!

7 years ago

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Josh Crofford Austin, TX

I tried a few home warranties prior to choosing Landmark. Landmark follows through on what they advertise unlike some of the competition. They are quick to get a repair scheduled and follow up to make sure the issue was resolved. Thanks Landmark Home Warranty!

7 years ago

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Curt Pflugerville, TX

I've put in two claims with them so far, nothing but kindness from both the customer service and selected contractors. I see why this is the only home warranty company I could find that has more positives than negatives in the BBB. Loving them so far!

7 years ago

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Leia Trappett Logan, UT

Fred F is an absolutely amazing rep! He made our renewal very easy & seamless! We truly appreciate his help & all Landmark does to help us!! We have recommended your company many times to our family & friends. Fantastic company!!

7 years ago Edited January 10, 2024

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Reyna Veliz Garland, TX

I had to use my home warranty for my dishwasher. Everything from the first call to learn about my coverage to the day the contractor came out to fix my dishwasher was a pleasant experience. I was contacted right away and scheduled within 48 hours. Problem was fixed and I am very pleased.

7 years ago

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Samantha Garbini

Land Mark was amazing! They were fast and easy to contact. I had never made a claim before and they made it a breeze. The Contractor they hired was professional and also fast. I had put off getting my over fixed because I dreaded making the call! How silly I was! Worth every penny.

7 years ago

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Tanya Ensminger Gilbert, AZ

Landmark home warranty's customer service is what made me choose them in the first place. Every time I have called I never have to wait to talk to someone (a real person!) and the whole staff has been kind and knowledgeable on the phone as well.

7 years ago

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RONALD WHITE Phoenix, AZ

Our water heater went out on us a few months back and contacted Landmark Home Warranty company. We did not get a hold of them at first, left a message for them to call us back and they did return our call promptly. They referred to a local plumbing company that handles their home warranty claims and through the plumber we received an upgraded water heater through one of the local plumbing supply houses. We were extremely please with this transaction through Landmark that we recommend them to others that are looking for a home warranty company. They aren't the least expensive company but in dealing with them, our problem became their problem and it was definitely solved to our extreme satisfaction. We haven't had to use them prior to this or after this but highly recommend them. Salud

3 years ago

Reply from Landmark Home Warranty

Dear Mr. White, Thank you so much for the 4 star review regarding your excellent customer service experiences with Landmark Home Warranty! Your satisfaction and providing a level of service that exceeds your expectations, is our number one priority and your testimony and the value you find in Landmark is everything we strive for as your home warranty provider. On behalf of the entire team, thank you again for entrusting Landmark with all your home warranty and home services needs! We truly value your loyal business and recommendations and look forward to serving you again. Landmark Home Warranty

Dec. 20th, 2021

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Lindsey B Orem, UT

Great home warranty plan! We had a policy from Landmark a few years back and they ALWAYS delivered as promised. From customer service to actual service we had nothing but good interactions and services. They were able to get someone to service our furnace the next day! When it is the middle of January and very cold outside it was amazing to work with Landmark and have things resolved and fixed in 24 hours!

5 years ago

Reply from Landmark Home Warranty

Dear Lindsey,

Thank you for taking the time to share your feedback. We are happy to hear that you feel this way and are pleased to hear that we have been able to service you in a timely manner! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Cheyenne Rapier
Customer Relations Manager

Feb. 8th, 2019

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Verified Customer

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Patti Nougues Meridian, ID

It's very easy to request any kind of service. They send the best service text. And their monthly fee is an expensive.

2 years ago

Reply from Landmark Home Warranty

Dear Ms. Nougues, Thank you so much for the 5 stars and providing such great testimony regarding your customer service experiences with Landmark Home Warranty over the last 5 years! It is always our distinct pleasure to provide the most comprehensive coverage in the industry and best-in-class service, and we love the amazing feedback and opportunity to assist you with all your home warranty and home services needs. On behalf of the entire team, thank you again for choosing Landmark! We truly value your loyal business and look forward to serving you in the future. Landmark Home Warranty

Dec. 22nd, 2022

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Verified Customer

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JORDAN CASPERSON JOHNSON Round Rock, TX

I don't have to use them very often. When I do, the service is fine. If I need repairs, they sometimes choose contractors that aren't very good.

2 years ago

Reply from Landmark Home Warranty

Dear Jordan Casperson Johnson, Thank you for taking the time to write a review regarding your customer service experiences with Landmark Home Warranty! Customer satisfaction is our utmost priority, and it is always our distinct pleasure to assist you. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Nov. 28th, 2022

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Verified Customer

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Adrian Cadena Yuma, AZ

renewed policy, did not get option to cover pool. Filed a couple claims which were declined. What's the point of having insurance. I will not renew next year.

2 years ago

Reply from Landmark Home Warranty

Dear Mr. Cadena, Thank you for taking the time to write a review and provide important feedback regarding your customer service experiences with Landmark Home Warranty. Customer satisfaction is our number one priority and we sincerely regret the frustration. We have left you a voice message seeking to address your concerns and offer our personal assistance. Thank you again for your consideration. Landmark Home Warranty

Nov. 8th, 2022

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Verified Customer

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Bryan Helotes, TX

Great coverage and no problems. We have used them for hvac, water heater leaks and electrical repairs.

2 years ago

Reply from Landmark Home Warranty

Dear Bryan, Thank you so much for the 5 stars and wonderful testimony regarding your customer service experiences with Landmark Home Warranty! Our top priority is your satisfaction and to provide best in class service, from the first call for service to the completed repair, and we love the positive feedback and always appreciate the opportunity to help. On behalf the entire team, thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Nov. 1st, 2022

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Verified Customer

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Elisabeth Jensen Sahuarita, AZ

1.) The plumber was over 48 hours late and replaced my robust garbage disposal with a flimsy unit, when I had been told over the phone that this wouldn't happen. 2. I called you to complain and the phone person was not fluent in english and didn't understand me. 3. I emailer customer care and they never responded.

2 years ago

Reply from Landmark Home Warranty

Dear Ms. Jensen, Thank you for bringing this information to our attention and allowing Landmark the opportunity to review your situation firsthand. Customer satisfaction is our top priority and we sincerely apologize for the frustration. We have arranged for the garbage disposal to be reassessed and will continue to monitor your service request to ensure completion. Thank you again for your consideration and allowing Landmark the opportunity to serve you. Landmark Home Warranty

Nov. 1st, 2022

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Verified Customer

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Linda Dallas, TX

Always a positive experience from placing the service request to the final goodby from the provider.

2 years ago

Reply from Landmark Home Warranty

Dear Linda, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Our number one goal is to provide fast, friendly service that exceeds your expectations, and we are absolutely thrilled that this has been your experience. On behalf of the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Oct. 25th, 2022

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