Landmark Home Warranty: Read 4,617 User Reviews From Real Homeowners

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Verified Customer

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Curtis

They have been very helpful. With calls and repairs. They have been good with refunds for service not needed.

6 years ago

Reply from Landmark Home Warranty

Dear Curtis,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 30th, 2019

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Verified Customer

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Brian Tholen

They have been great in answering and responding to requests and have always been reasonable in coverage.

6 years ago

Reply from Landmark Home Warranty

Dear Brian,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 30th, 2019

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Verified Customer

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Connie Espinoza

Is good that is because I was expecting to different cover as a insurance, so I hope they can extended over another things

6 years ago

Reply from Landmark Home Warranty

Dear Connie,

Thank you for taking the time to share your feedback. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 30th, 2019

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Verified Customer

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Chad Baughman

I find your home warranty a joke! You only work with certain companies...mine sucked! You covered the price of the condenser, parts and labor. But when I refused to work with the HVAC company, you only paid out $784 for a $1600 Condensing unit. You're a joke!

6 years ago

Reply from Landmark Home Warranty

Dear Chad,

I am sorry to hear that you feel this way. I’d like to thank you for the time you have taken to share your feedback.

We understand that our homeowners may choose to use another contractor to perform repairs/replacements or may be unhappy with out of pocket expenses. There are alternative options we may present to you. If a cash out is offered, it will be at Landmark’s cost for the covered repairs/replacement. This may be less than retail.

I would be happy to go over your coverage details if you have any questions. You can reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 15th, 2019

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Verified Customer

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Damon

They were easy to reach. They schedule fast. They will also follow up to make sure work don and done right

6 years ago

Reply from Landmark Home Warranty

Dear Damon,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 15th, 2019

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Verified Customer

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Dave Nampa, ID

Scheduled plumber within 1 hour. Plumber arrived and accomplished the repair within 4 hours. This was a non-emergency

6 years ago

Reply from Landmark Home Warranty

Dear Dave,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 15th, 2019

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Verified Customer

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Ken

They have been very friendly, prompt and professional thus far, I have only just began our partnering

6 years ago

Reply from Landmark Home Warranty

Dear Ken,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 14th, 2019

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Verified Customer

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Michelle

Very fast service and addressed issues making it easy for me to go about the other things I was trying to take care of

6 years ago

Reply from Landmark Home Warranty

Dear Michelle,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 14th, 2019

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Verified Customer

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Robbie

They have good coverage of items needing warranties, but it does take time to coordinate with contractors and they often switch companies they use

6 years ago

Reply from Landmark Home Warranty

Dear Robbie,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 14th, 2019

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Verified Customer

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Roland Castellanos

Very attentive and prompt, always ensure that my service is completed. They follow up in the days coming as well.

6 years ago

Reply from Landmark Home Warranty

Dear Roland,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 14th, 2019

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Verified Customer

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Sally Bates

They will it answer me regarding replacement if hot water heater the LTC inspection warranty will pay but you all will not tell them you will not as was told to me by telephone

6 years ago

Reply from Landmark Home Warranty

Dear Sally,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 14th, 2019

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Verified Customer

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Troy Baccheschi

They came when they said they would. The did a good evaluation and had pertinent advice for the future.

6 years ago

Reply from Landmark Home Warranty

Dear Troy,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 14th, 2019

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Verified Customer

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Shelley Ingram Midland, TX

Great customer service! Every person they have sent out to fix my problem have done an excellent job.

6 years ago Edited January 10, 2024

Reply from Landmark Home Warranty

Dear Shelley,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 23rd, 2019

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Verified Customer

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Susie Mower

I've always been treated good. Fast friendly service. No hassles. And they always check to make sure I'm satisfied.

6 years ago

Reply from Landmark Home Warranty

Dear Susie,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 16th, 2019

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Verified Customer

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Jesse Garcia

Unsatisfied with lack of support with problem with contractor who just replaced my water heater 3 weeks ago. They are not returning my calls nor answering their phones.

6 years ago

Reply from Landmark Home Warranty

Dear Jesse,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear about your recent experience with your service request. I have received your e-mail and will be reviewing your concerns. I will reply to you once I am able to determine what I can do to assist you.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 10th, 2019

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Verified Customer

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Cassy

I have had good experience when service has been needed. The associates on the phone are nice and explain everything in detail.

6 years ago

Reply from Landmark Home Warranty

Dear Cassy,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 10th, 2019

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Verified Customer

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Lydia

Great service when I called in. The folks always answered my questions, were kind and quick to resolve my problem.

6 years ago

Reply from Landmark Home Warranty

Dear Lydia,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 2nd, 2019

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Verified Customer

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Lennika Wright

Really easy and great to communicate with,but there were some miscommunications in my last interaction that will hopefully be avoided in th future!

6 years ago

Reply from Landmark Home Warranty

Dear Lennika,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 2nd, 2019

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Verified Customer

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Linda Davis

We felt like CS almost overcommunicated, if that's possible, and there were too many surveys. Otherwise, our experiences in every way went very well.

6 years ago

Reply from Landmark Home Warranty

Dear Linda,

We are glad to see that we have been able to provide you with 4-star service! I will be forwarding your feedback to the appropriate department as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 2nd, 2019

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Verified Customer

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Rudy Hinojosa Manor, TX

Great responsive customer service! Courteous staff. Always following up and leaving nothing to assumptions.

6 years ago

Reply from Landmark Home Warranty

Dear Rudy,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Mar. 26th, 2019

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Verified Customer

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Barbie

Fast, friendly, affordable service. I am disabled and cannot go without my appliances for long periods. No problem.

6 years ago

Reply from Landmark Home Warranty

Dear Barbie,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Mar. 19th, 2019

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Verified Customer

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Michelle DiGiacomo

They got our request taken care of quickly and approved our water heater replacement in a timely matter

6 years ago

Reply from Landmark Home Warranty

Dear Michelle,

We are pleased to hear that we have been able to service your water heater in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Mar. 19th, 2019

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Verified Customer

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Deb Fogarty

When I have an issue they are quick to respond and if it is at night I get an email and call the next day.

6 years ago

Reply from Landmark Home Warranty

Dear Deb,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Mar. 19th, 2019

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Verified Customer

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Anita julka

My recent experience with the the request for service, which was completed in very professional manner.

6 years ago

Reply from Landmark Home Warranty

Dear Anita,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 1st, 2019

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Verified Customer

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Heidi

Great service. Gives me piece of mind knowing if a problem comes up the solution is just a call away.

6 years ago

Reply from Landmark Home Warranty

Dear Heidi,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 24th, 2019

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Verified Customer

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Stephen Canova

From reporting the issue to have it resolved, Landmark and their vendors are quick, responsive, and effective.

6 years ago

Reply from Landmark Home Warranty

Dear Stephen,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 18th, 2019

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Verified Customer

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Anonymous Saint George, UT

Landmark Home Warranty has responded to our needs timely and thoroughly. I recommend them without reservation.

6 years ago

Reply from Landmark Home Warranty

Dear Homeowner,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 10th, 2019

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Verified Customer

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elsie ophorst

coverage could be higher. If garbage disposal is found to be leaking after you buy home (new or used), the entire disposal should be replaced

6 years ago

Reply from Landmark Home Warranty

Dear Elsie,

I am sorry to hear that you feel this way. Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I would like the opportunity to discuss your concerns in more detail to better address them. Please reach out to me directly at with your property address.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 31st, 2018

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Verified Customer

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Jess

Sense of urgency need to change!!! Specially need to ask if their are people with disabilities or children that are affected by the issue.If yes Then put an ASAP order.

6 years ago

Reply from Landmark Home Warranty

Dear Jess,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I would like the opportunity to discuss your concerns in more detail to better address them. The warranty does have the ability to deem your service request an emergency, however, we do not ask if they are applicable to you. You will need to notify the representative of your situation and they will deem it accordingly.

If you have any further questions, please do not hesitate to reach out to us.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 31st, 2018

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Verified Customer

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Colleen W

I like landmark but sometimes the service e person fixing the problem is here only 5 min and i don't think that should cost $60.

6 years ago

Reply from Landmark Home Warranty

Dear Colleen,

We are glad to see that Landmark has been able to provide you with 4-star service. The service call fee is a fee paid to the contractor to go out to your home and diagnose your unit. This fee covered the diagnosis and the repair date (if needed). Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. If you have any further questions, please do not hesitate to reach out to us.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 31st, 2018

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Verified Customer

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They do what they promised they would in a timely manner Emmett, ID

They get you help for service within 4hours fridge fixed the next day they do what they promised they would do

6 years ago

Reply from Landmark Home Warranty

Dear Homeowner,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 19th, 2018

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Verified Customer

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Walter Potter Filer, ID

Handled request promptly & efficiently without having to wait for the serviceman who was knowledgeable & professional.

6 years ago

Reply from Landmark Home Warranty

Dear Walter,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 19th, 2018

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Verified Customer

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Jesse Mesa, AZ

Pay a lot for coverage but when you need to use it, it is up to them to decide if you need it and you have to pay again for the service if they do decide you can use it. Customer service needs some work.

6 years ago

Reply from Landmark Home Warranty

Dear Jesse,

I am sorry to hear that you feel this way. Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I would like the opportunity to discuss your concerns in more detail to better address them. Please reach out to me directly at with your property address.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 19th, 2018

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Verified Customer

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S Henke Houston, TX

Landmark has helped me many times with plumbing and air conditioning repairs as well as kitchen appliances.

6 years ago

Reply from Landmark Home Warranty

Dear S Henke,

Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 19th, 2018

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Verified Customer

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Andrew Lunt Garden City, ID

The response time was quite good and they were helpful. The issue with my garage door is a chronic issue and will break again in the future.

6 years ago

Reply from Landmark Home Warranty

Dear Andrew,

We are glad to see that our agents and contractors have been able to provide you with 4-star service for your garage door. We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 19th, 2018

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Verified Customer

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Karen Middleton Burleson, TX

response is to service request are quick, but in the end they don't deliver. when problem can't be fixed they replace with a much cheaper version or reimburse at much less the value

7 years ago

Reply from Landmark Home Warranty

Dear Karen,

If your system is deemed unrepairable, the warranty will cover to replace your system with one that is comparable in features, efficiency, and capacity, but not in color, brand, or dimensions. Alternative options can be reviewed if you wish to select your own system.

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. If you have any further questions or concerns, please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 5th, 2018

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Verified Customer

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Ryan Williams Salt Lake City, UT

The service provider they contacted was not as soon as I was hoping and Landmark was able to find someone sooner.

7 years ago

Reply from Landmark Home Warranty

Dear Ryan,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 4th, 2018

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Verified Customer

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William San Antonio, TX

They were understanding of the situation and quick to put me in contact with the appropriate contractor.

7 years ago

Reply from Landmark Home Warranty

Dear William,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 4th, 2018

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Verified Customer

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Tim Cunningham Elgin, TX

I was disappointed at first with landmark, but I have definitely seen an improvement in the caring attitude and response time

7 years ago

Reply from Landmark Home Warranty

Dear Tim,

We are glad to hear that you feel this way. We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 4th, 2018

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Verified Customer

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Bill Hull Spring Branch, TX

Satisfied. They did a good job. They delivered. Not a big fan of home warranty companies but it was part of the real estate deal.

7 years ago

Reply from Landmark Home Warranty

Dear Bill,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 4th, 2018

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Verified Customer

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William Kramer

Landmark has not honored their repair. The AC unit needed a compressor replacement and Landmark charged a deductible then covered only one part despite other associated parts, materials needed and had me pay $825. It then broke again less than 30 days and they now expect me to pay $860. Outrageous!

7 years ago

Reply from Landmark Home Warranty

Dear William,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear of your experience with your A/C service request. I would like the opportunity to review your service request in more detail to better address your concerns. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 12th, 2018

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Verified Customer

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Kenneth M

I've never had a problem with them other than getting prompt service due to having only a couple of local service contracts.

7 years ago

Reply from Landmark Home Warranty

Dear Kenneth,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear more on your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 12th, 2018

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Verified Customer

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Trista Pallarez

my last ticket submitted took almost 3 months to complete, it's still incomplete. waiting to receive either a check covering the wall they had to cut into, to fix the piping.

7 years ago

Reply from Landmark Home Warranty

Dear Trista,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear of your experience with your plumbing service request. The cash out to assist you with bringing your drywall back up to a rough finish was processed on 09/11/18. It will take 10-14 business days to get to you.

If you have any further questions, please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 12th, 2018

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Verified Customer

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Lori

Service providers tell us they do not give priority to landmark warranty calls- this is opposite of what landmark customer service agents tell you.

7 years ago

Reply from Landmark Home Warranty

Dear Lori,

Thank you for taking the time to share your feedback. We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 12th, 2018

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Verified Customer

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Richard Renner

Landmark is not perfect, but is responsive, continues to learn, and improves by applying what is learned.

7 years ago

Reply from Landmark Home Warranty

Richard Renner,

Thank you for your feedback! We are glad to hear that our agents and contractors have been able to provide you with remarkable service. We want to thank you for being a part of the Landmark family and we look forward to servicing you in the years to come. Please let us know if you have any questions or concerns moving forward.

Thank You

Cheyenne Rapier| Customer Relations Manager|

Jan. 15th, 2018

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Verified Customer

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B.G.R

SCAM ARTISTS They have you pay $40 for them to basically set up an appointment for you because ponce the contractor comes out they dont cover anything so you end up paying for all services done anyways so why mess with the Landmark Warranty middle mans who skim money off the top.

7 years ago

Reply from Landmark Home Warranty

Dear Homeowner,

I am sorry to hear that you feel this way. For every service request, a service call fee is owed to the contractor to go out to your home to diagnose your unit. Once we have the diagnosis, it will be reviewed to determine coverage according to the cause of the failure. I would like the opportunity to review your service request to better address your concerns. I am also happy to go over any coverage details with you. You can reach out to me directly at .

I look forward to hearing from you.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 5th, 2018

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Verified Customer

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C.Manning

Each time we have had to call on Landmark they have gone above and beyond to help us resolve the issue.

7 years ago

Reply from Landmark Home Warranty

Dear C.Manning,

We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Aug. 28th, 2018

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Verified Customer

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Tom McKnight

Quick responses and no arguments about responsibility. I found Landmark to be very easy to work with.

7 years ago

Reply from Landmark Home Warranty

Dear Tom,

I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Aug. 28th, 2018

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Verified Customer

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GP Galka

Great service contract n coverage and the employees know their job and don't make problems for the homeowner.

7 years ago

Reply from Landmark Home Warranty

GP,

Thank you for the 5- star rating! We are glad to hear that we have been able to serivce you and look forward to helping in the future. Please feel free to reach out to us for any of your home warranty needs.

Thank you,

Cheyenne Rapier | Customer Relations Manager |

Jan. 22nd, 2018

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Verified Customer

star star star star star

Jon weaver

They were very fast to contact me and got the sub contractors out fast to me. The process was fast and easy!

7 years ago

Reply from Landmark Home Warranty

Dear Jon,

I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Aug. 28th, 2018

Landmark Home Warranty Reviews