United Home Warranty Logo

United Home Warranty

star star star star star_half

6.7

Overall Score

error This company may not service all states.
See states serviced
LAST UPDATED: September 6th, 2023

United Home Warranty serves 49 states and offers three affordable home warranty plans with pricing ranging from $29.99 to $54.99 per month. Plans can be customized with add-on coverage.

The company's claims process also follows industry norms. You can make a claim at any time and United Home Warranty will connect you with a contractor from its network. Service call fees range from $75 to $125. 

Continue reading to learn more about this home warranty company or jump down to read United Home Warranty reviews from real customers.

Top Ranked Companies

thumb_up

The Good

  • Affordable Coverage Plans
  • Low Service Call Fee
  • Competitive Claims Process
  • 30-Day Workmanship Guarantee

Affordable Coverage Plans

United Home Warranty offers the following three plans:

  • Basic Plan — covers essential appliances starting at $29.99 per month
  • Premium Plan — protects major home systems starting at $32.99 per month
  • VIP Plan — combined coverage for systems and appliances starting at $54.99 per month

Each plan includes a 13-month contract and a 10-day waiting period, which is much shorter than the industry's typical 30-day waiting period.

Here’s an overview of what each plan covers:

  Basic Plan Premium Plan VIP Plan
Refrigerator  
Range/cooktop/oven  
Dishwasher  
Built-in microwave  
Clothes washer/dryer  
Garage door opener  
Trash compactor  
Air conditioning  
Heating  
Electrical  
Plumbing  
Water heater  
Ceiling fans  
Smoke detectors  
Central vacuum  
Garbage disposal  
Hot/cold water dispenser  

Any of United Home Warranty’s plans can be customized with the following add-on coverage:

  • Septic tank
  • Well pump
  • Pool
  • Spa
  • Pool/spa combo
  • Guest unit

United Home Warranty doesn’t offer roof coverage or coverage for stand-alone freezers.

Low Service Call Fee

United Home Warranty service call fees range from $65 to $85. This range is considerably lower than the industry average service call fee range of $75 to $125. You can request service 24/7 online or you can also call United Home Warranty and speak with a company representative.

Competitive Claims Process

Similar to other companies, you can submit a claim online or over the phone at any time. After you submit a claim, United Home Warranty will assign you a contractor from its network. The contractor will contact you to schedule an appointment to diagnose and make the repair if covered.

United Home Warranty's contractors are licensed and qualified. They also carry workers compensation, third-party general, and automobile liability coverage. If your item is not repairable, you may be offered a replacement instead.

There is no limit to covered repairs during your contract term, but some limitations and exclusions may apply.

30-Day Workmanship Guarantee

The home warranty provider offers a 30-day workmanship guarantee, which is fairly standard for the industry. Some companies offer longer guarantees and also guarantee parts.

thumb_down

The Bad

  • No Online Sample Contract

No Online Sample Contract

It's difficult to find a sample contract online. If you want to review a sample contract, you'll need to contact the company directly for more information. It's unclear who you should contact from the company's website since the FAQ section does not specify that information.

Since a sample contract is not easily accessible online, it's difficult to compare United Home Warranty's limitations and exclusions to industry norms. 

Typically, home warranty companies do not cover pre-existing conditions, natural disasters, misuse, poor maintenance, etc. Most home warranty companies also only cover specific parts of a covered system or appliance, so you'll want to review a contract for this information.

Information regarding United Home Warranty's cancellation policy is also limited online. Be sure to ask for this information as you consider working with the company.

Most home warranty companies offer a full reimbursement during the first 30 days of the contract if you've made no claim. 

Generally, if you cancel after the first 30 days or have made a claim, you'll receive a refund of the remaining contract term minus the cost of your claim and a cancellation fee. In some cases, you may end up owing the company to cancel the contract.

Most home warranty companies will automatically renew your contract at their discretion. If you don't want to renew, you'll need to notify the company in advance.

View Best Home Warranty Companies

gavel

The Bottom Line

United Home Warranty offers competitively priced coverage plans for main home appliances and systems. Plan pricing starts at as little as $29.99 per month. When you choose a plan you will receive a 13-month contract and coverage will begin 10 days after your order is placed.

On BestCompany.com, United Home Warranty reviews are currently limited so we are unable to give an accurate recommendation of this company based on customer sentiment at this time.

View Best Home Warranty Companies

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

4.7

star star star star star_half

14 Reviews

Review Breakdown

5 grade

79%

4 grade

14%

3 grade

7%

2 grade

0%

1 grade

0%

Sentiment Criteria

Value

star star star star star

Quality

star star star star star

Service

star star star star star

Trustworthiness

star star star star star
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mar Manuki Pasadena, CA

the UHW have highly trained customer service representatives. Mr. Andy is the best Supervisor. Technicians are very punctual and they do service within 24 hours. The company’s goal is to make customers happy with an excellent service. Thank you UHW customer support

2 years ago

star star star star star

Rachael Pasadena, CA

One call takes care of my problem. Having united home warranty by my side is such a relief. Always on time, always professional and always take care of me as a customer. I have been with them for over 5 years and I’m not planing to change companies at all.

6 months ago

star star star star star

Jonnathan Pasadena, CA

I highly recommend you not home warranty as a great home warranty company, they have helped me fix my refrigerator as well as my dishwasher. The process was very easy and very fast and I had a technician give me a call within four hours of putting in the claim in the morning.

6 months ago

United Home Warranty Logo

Reply from United Home Warranty

Thank you, Jonnathan! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 24th, 2023

check_circle

Review Source

star star star star star

Robert Horn II Pahrump, NV

The prior owner of our new home had purchased United Home Warranty for one year. This saved us from having a $2,000 expense when the water well pump had to be replaced. It is a great idea for an older home with older appliances.

5 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Armen Manukyan Pasadena, CA

Great customer service, great at work technicians and always on time to every job site , definitely recommend everyone to work with United home warranty

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Leticia Garcia Long Beach, CA

One call takes care of my problem. Having this home warranty is such a relief. Takes care of a financial burden.

3 years ago

United Home Warranty Logo

Reply from United Home Warranty

Hello Leticia, Thank you for your kind review. We are pleased to hear that you have been satisfied with our services. Please reach out to us for any future needs as we are always happy to assist. Sincerely, United Home Warranty

Mar. 16th, 2020

star star star star star

Gary G Panorama City, CA

when I bought my house the seller paid for the home warranty plan and I’ve used them twice already. I haven’t had a problem with them once and they always gave me the best quality service

3 years ago

United Home Warranty Logo

Reply from United Home Warranty

Hello Gary, Thank you for your kind review. We are pleased to hear that you have been satisfied with our services. Please reach out to us for any future needs as we are always happy to assist. Sincerely, United Home Warranty

Jun. 20th, 2020

star star star star star

Paul Temecula, CA

Every time I have used my service, it's been a great experience. I'm so happy that this is something that I don't have to be worried about. They are very professional and help with all of your service needs.

4 years ago

United Home Warranty Logo

Reply from United Home Warranty

Hello Paul, Thank you for your kind review. We are pleased to hear that you have been satisfied with our services. Please reach out to us for any future needs as we are always happy to assist. Sincerely, United Home Warranty

Mar. 2nd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

RUDY . S Riverside, CA

They have taken care of all Home Repairs on a timely manner when I called them for service.

3 years ago

United Home Warranty Logo

Reply from United Home Warranty

Hello Rudy, Thank you for your kind review. We are pleased to hear that you have been satisfied with our services. Please reach out to us for any future needs as we are always happy to assist. Sincerely, United Home Warranty

Mar. 6th, 2020

star star star star star_border

Andy Pasadena, CA

I never had any problems with this company. They respond to your needs right away and give you your info who will be coming, and there online portal is very user friendly and very easy to use.

4 years ago

United Home Warranty Logo

Reply from United Home Warranty

Hello Andy, Thank you for choosing United Home Warranty, We look forward to servicing you again.

Feb. 17th, 2020

star star star star star

Brianna Newport Coast, CA

Very happy with "Jack" our plumber that arrived right on time and quickly fixed the problem. He had everything in his van.

3 years ago

United Home Warranty Logo

Reply from United Home Warranty

Hello Brianna, Thank you for your kind review. We are pleased to hear that you have been satisfied with our services. Please reach out to us for any future needs as we are always happy to assist. Sincerely, United Home Warranty

Mar. 20th, 2020

star star star star star

David Porter Ranch, CA

I used them when I sold my house and they were really fast to get a plan for me and very professional

3 years ago

United Home Warranty Logo

Reply from United Home Warranty

Hello David, Thank you for your kind review. We are pleased to hear that you have been satisfied with our services. Please reach out to us for any future needs as we are always happy to assist. Sincerely, United Home Warranty

Jun. 20th, 2020

check_circle

Review Source

star star star star_border star_border

Pete Dizbon Sequim, WA

Average pricing and coverage. Okay for most homeowners. Customer service is okay also.

11 months ago

check_circle

Review Source

star star star star star_border

Lisa King Davis Charlotte, NC

Knowledge of csr The way they take their time and show my h concern when you have a problem n ñ

1 year ago