ServiceOne is a home warranty company that serves customers in the Omaha/Council Bluffs metro area and Dubuque, Iowa. The company offers both evaluated and non-evaluated traditional warranty plans as well as multiple service agreements. ServiceOne has been in business since 1989, and has a number of warranty types; however, the company is limited in what it covers, and does not provide customers the ability to files claims online.
ServiceOne offers both an evaluated and a non-evaluated Traditional Home Warranty Plan. The non-evaluated plan features a free listing option for sellers and reduced liability during and after a home's sale. The evaluated plan features 13 months of coverage starting at $450 for the buyer after closing. The company also provides new construction warranties for $99 per year plus tax.
Customers can opt to choose one of four service agreements at a lower cost that provide coverage for a select number of appliances. This reduces the normal $75 deductible down to $25 per service call. Full details regarding these service agreements can be found on the company's website.
ServiceOne offers customers various promotional financing offers for purchases made with the company's credit card issued through Synchrony Bank. Customers are able to apply for unsecured revolving credit lines and open credit lines on future purchases with monthly payments and online account management. Customers can also pay their home warranty bills online directly on the company's website.
The company does not have warranties certain items covered by similar industry competitors. The ServiceOne home warranty does not protect pool/spa equipment or roof leak repair. Other restrictions may apply to covered items as well which are fully disclosed in the company's terms and conditions in its warranties. The company is only licensed to do business in two states.
ServiceOne does not give the customers the ability to file claims online. Customers must contact the home warranty company by phone to request service repairs. Service calls are scheduled during normal weekday business hours plus Saturdays. The company excludes any work performed on Sundays or holidays and other restrictions may apply regarding response times.
The company does not offer a mobile app for customers to file claims or make payments.