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Select Home Warranty

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6.2

Overall Score

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Dana Monroe-Ramos Folsom, CA

Select Home Warranty is HORRIBLE! They state they need 24 to 48 hours to review an AC claim! It's been 72 hours, it's 100+ degrees outside!! I should not have to call you every morning & afternoon to check in on my claim. Either approve or deny the claim, but don't tell me about how busy you are ........ WE ARE ALL BUSY!

3 years ago

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Russ Martin Plano, TX

Competitive pricing and friendly customer service. Frank, the customer service representative, did a great job!

3 years ago

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Misty D Nolder Hampton, GA

Bruce A was absolutely wonderful. He tailored my needs to get me a amazing price. He definitely worked it out for me.

3 years ago

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Troy McCollum Coeur d'Alene, ID

The warranty appears to cover all the bases for a great price and includes an extra 2 months of coverage.

3 years ago

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Lynda Louviere New Iberia, LA

I liked the fact that they reached out to me in a very timely manner. Ed C got me the best rate possible. Very pleased.

3 years ago

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O’Franny Des Moines, IA

The customer service Chase R was very informative and worked well to get the cheapest rate locked in.

3 years ago

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Winston Smith Fort Thomas, KY

Lucas S did a great job providing me all the information that I needed to evaluate your company. Thank You Lucas S!

3 years ago

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Pat Nicholson ,

Richard Z was my agent. He was very helpful and answered all of my questions. He was friendly but very professional.

3 years ago

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Ma Leah Kolendo Bakersfield, CA

Very good, the agent was very helpful. Got a 6 years coverage for a price for 5 years really a good deal thank you!

3 years ago

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Hollie New Caney, TX

We were offered a great product with excellent value, much more than with our previous home warranty policy.

3 years ago

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john gallagher Clifton, NJ

very knowledgeable and friendly gave me a great deal. offered me many options and ideas. feel protected now.

3 years ago

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James Delp Santa Maria, CA

Very poor service and I never received the contract which was promised. My washer needs repair and they have given me double talk/run around about this repair. Repair man call me from GA and I live in CA. I am cancelling my contract and advise other home owners to beware.

3 years ago

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RiveO Jacksonville, FL

Abraham worked with me and provided me with a good rate that neither Choice or Liberty Home Guard could beat.

3 years ago

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Maureen Chicago, IL

Of course reps on phone are great. They want your business. After jumping through all their hoops they still denied my claim, after weeks of following up with them. Do not go with this company. Still waiting for refund check after cancelling my policy. They are very deceptive

3 years ago

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Michael Bell Opelika, AL

Jake H provided an excellent sales pitch and I will recommend Select Warranty to my friends, neighbors and family.

3 years ago

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Gail Gibson Marrero, LA

Tom B was a great representative in reviewing all of my options and providing a listing of available discounts.

3 years ago

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Melanie Koerperich Woodbridge, VA

Daniel did an excellent job of taking care of us. We have multiple properties all covered by Select Home Warranty.

3 years ago

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Jerry Anger Orlando, FL

Our Sales agent(Randy S) was very professional, patient, knowledgeable. He is a great asset to your company!!

3 years ago

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Arvind Tallahassee, FL

The Best sale person works as per need of client and he knows well about client. This is best things of company.

3 years ago Edited September 14, 2021

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Rosalyn Alexander City, AL

Peter was very helpful and courteous answering all of my questions and did not make me feel pressured

3 years ago

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Steve Stufflebean Dallas, TX

David W did a great job communicating the service plans offered was very nice ! Thank you Steve Stufflebean

3 years ago

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IAN COUTTS Miami, FL

YOUR SALES PEOPLE BEING ON THE BALL WITH THEIR MORE THAN PROMPT RESPONSE, BEST OFFERINGS & KNOWLEDGE

3 years ago

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Burton Lanham, MD

Jonathan S showed excellent customer service. Very informative and answered all my questions with great detail

3 years ago

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Brianna Lancaster, PA

Zachary was awesome. He answered all my questions that I had and helped me to get the best deal in my area!

3 years ago

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David Wendel Thomasville, GA

I liked the industry rating and the cost of coverage. A true rating will come if I ever need your service and how that repair goes.

3 years ago

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Rae T Redlands, CA

George S was very helpful in answering my questions and get me started on my plan. George was polite and professional.

3 years ago

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Yadira Channelview, TX

Best service representative Chase R was the BEST in kwowledge and service thanks Mr R was a pleasure

3 years ago

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Miss Evans Horn Lake, MS

I just signed up with Select Home Warranty. Customer service was great! I recommended this company to my friends.

3 years ago Edited September 14, 2021

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Pam Kearney, MO

Jake H did an excellent job for me. He explained everything to me and got me an excellent rate. Very professional.

3 years ago Edited September 14, 2021

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Maya B Northridge, CA

be aware, there is one word in the 17 page contract that states "installation" not covered, which means that no Labor charges will be covered. Technician who came by to fix AC simply stated that 70% of costs of his bill was Labor. Their Contract is bogus. Do Not use this company.

3 years ago

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Ian F. Hattiesburg, MS

The marketing professional was very helpful in answering all my questions and getting me the best rate available.

3 years ago

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Mary Alice Trobaugh Marietta, GA

Chase R was extremely helpful in setting up my new account. Am glad to be part of the Select Home Warranty family.

3 years ago

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Suzi Lyon Tucson, AZ

I appreciate the call and information given. I did not find all the information I was looking for on the site when first investigating.

3 years ago

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Shawn Mills Scottsdale, AZ

I hate this company. They make it impossible to cancel and won't send you a refund. AVOID at all costs. Most home warranties are a rip off anyways but I never had a problem cancelling with American Home Shield. I'm going to have to sue this company to get my refund. I paid for 5yrs coverage and cancelled after 6months.

3 years ago

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Mahi Denny Roanoke, VA

Stay away from this warranty company! They never have any technicians available. They are happy to take your money but never provide you with any service. Then tell you to find a technician on your own and you will have to pay a higher service fee when you find someone. Horrible service.

3 years ago

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Patrick Bergeaux Lake Charles, LA

Richard Z guided me through the purchase of a home warranty, great help understanding of your product.

3 years ago

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Bonnie Keen Porter, TX

We've been waiting close to a week to get a part "approved" to fix our AC. The tech came out and diagnosed the problem 2 days after we submitted the claim. We live in Texas. I have a toddler, we had to buy an AC unit just so she could sleep.

3 years ago

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Naomi Angel Hurricane, WV

This is my first time home warranty experience! Steven K was very helpful and informative! Thanks for your help!!

3 years ago

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GACC-Library Sacramento, CA

I called to inquire about establishing a new policy and was lucky to have Ralph to help me. He was excellent!

3 years ago

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Deb Schooley Chambersburg, PA

Alan S was great to work with! He answered all my questions and helped me find the best plan for me.

3 years ago

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jez Dixon, CA

I hate it! I got the platinum coverage and everything I call about is not covered. Waste of money!!!!!! Do not buy insurance. Worst of all, when you submit a claim it takes forever to get a technician out to your house. Worst insurance company ever.

3 years ago

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Jennifer Taylor Madison, MS

STEER CLEAR OF THIS SCAM Select is a ripoff! This company is as bogus as It gets. Two homes covered with Platinum policies. I was never able to get any work done or covered at either home. After a few months I knew I had been scammed and asked for a refund, NO SERVICE AND NO REFUND!

3 years ago

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Boris Osipchuk Baytown, TX

Horrible company. My AC broke. AS it was hot outside, decided to fix it by getting my own contractor. Once issue was fixed submitted a claim, but they denied it, saying I should have had them approve it first. Wrong thinking morans from Select Home Warranty. My first thoughts would be to make sure my family is taken care of.

3 years ago

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Ibi Ibi Sugar Land, TX

Do not get this warranty, called for a cooktop repair, took a service guy a month tko show up to diagnose the problem and never showed up again , after another weeks of calling the select company, they are just gonna have us fix our cooktop stoce and be reimburse for 150$. Beware of the them....

3 years ago

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Gary Gardia Whitney, TX

This is not really a home warranty at all. They tell you things are "covered" but only give a very small amount towards the repair or service and they come up with every excuse in the book not to pay. They are also very slow to respond.

3 years ago Edited September 14, 2021

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Birdie Williams Madison, AL

Promptly took care of claim. When plumber came, he carefully observed the protocol set forth during coronavirus.

4 years ago

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Mark Nathwani St. Petersburg, FL

I have made countless calls to the PHILLAPEAN call center where I STRUGGLE trying to explain things in BASIC ENGLISH . Countless follow up calls, estimates and reports on damage have gone unanswered. ALMOST EVERY CLAIM I HAVE MADE HAS BEEN REJECTED They take your money and DONT PAY FOR ANY REPAIRS stay away - seems like a big scam to me.

4 years ago

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Jose Fort Lauderdale, FL

It provided fast and efficient service. They were very flexible with scheduling the appointment and arrived on time

4 years ago

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Marwan Hijaz Harvey, LA

This company they stealing people money when I did claim about my fridge they send me technician and I have to To Pay him 60 $ And he told me he going to order fan ... still waiting on a technician it’s been 4 weeks no one Come yet .. don’t do business with them

4 years ago

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Dianne M.Bunnell Shreveport, LA

Great Service Very Honest.Dependable Polite.Explained to me what my problem was..Professional.Polite.Trust Worthy.

4 years ago