Name: Select Home Warranty
Rating: 1.2

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Diane Robles Beverly Hills, FL

Kevin S. was very patient and informative he explained the different rate options and how an incident would be responded to

5 years ago

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Leslie Reynoldsburg, OH

Brad was great, very friendly explained the plan, didn’t keep me in the phone long! He did a great job

5 years ago

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Andy Bailey Ooltewah, TN

Horrible company. They will sell a warranty that will not cover anything but collect the money from you and by the time you need to use the warranty us to late to get your money back. The only reason why the reviews look good here is because they get their staff to put on fake reviews.

5 years ago

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Marian Burleson, TX

Abraham was very helpful and polite. He was easily able to answer all my questions and explain things clearly for me.

5 years ago

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Alfred Brandt San Antonio, TX

Very professional, was able to answer all questions to my satisfaction. Represents the company well!

5 years ago

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Gina Grove City, PA

This company are thieves. We canceled immediately when they lied to us, and then they withheld our check for almost a month and paid us back over $100 less than we paid, even though we were not allowed to receive any services during the first month. They also delayed my cancellation request so that they could pay me back less.

5 years ago

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DaRome Smith Dyer, IN

I bought a policy and canceled less than 30 days and before service period begins. I didn’t receive a full refund (now I see why they are soo aggressive solicitating payment). Make sure you read negative reviews the content is true. This company operates like an off shore company frauding Americans!

5 years ago

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Stacey Sanford, FL

They state they have right to request 3 years maintenance records knowing you are new to home and can't. Not a requirement for payment. They choose to do this to avoid paying repairs . Same with everyone. Won't pay high repair bills.

5 years ago

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Terri Tucson, AZ

This company is horrible. they sent out an unlicensed plumber to my mother's house in January. She had to call another plumber to complete the repair and she is still waiting for Select Home Warranty to reimburse her. An email was sent several days ago to the billing department and we have not had any response from them.

6 years ago

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Ashraf Elsayed Orlando, FL

One of the worst home Insurance company’s,bunch of theifs out there to scams people and steal their money. Please don’t believe anything in their site, they will disappoint you when you need their help. Thy let me down twice with my Heater and last with my Range. Be aware!

6 years ago

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Michelle Subotnick

This is the worst company I have ever had to deal with. Since I signed up with them I have wasted hours of my life dealing with their poor customer service and lack of help. I had a warranty program prior to them for years and never had such difficulties.

6 years ago

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Joe Elk City, OK

Don't waste your money. These people are scam artists. Wouldn't replace anything on our heating and air units when they both went out. They should be not allowed to operate anymore. Would have given them 0 stars if I could have

6 years ago

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Bruce Mullins McComb, MS

My A/C went out and I contacted Select who then sent out a Technician who supplied a report of the problem. My Contact does not cover Freon leaks. The report supplied by the Technician said that he could not find any leaks, but my claim was denied because of a Freon leak. I just decided to contact a Lawyer.

6 years ago

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Pat Riston Drasco, AR

I was stuck without an oven while parts were being ordered for almost a week. I like the service they need to have more parts in stock!

6 years ago

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Arthur Philips Waltham, MA

In my 1 year with Select Home some of the contractors are hit and others are miss. I got an email at a big discount so value for money is very good.

6 years ago

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Harrison Court

The claim on the garage door was good, the work is holding up. The cost of the warranty is ok and the garage company was recommendable.

6 years ago

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Anna Burch Fulton, OH

The work was done really well on my boiler but it took 3 phone calls to set up an appointment which was the biggest downside!

6 years ago

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Paul Romano Hawkeye, IA

Much Kudos fixing my sump pump in 4 days. The new steel parts installed are really nice quality and I love them!

6 years ago

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SARA LEE Houston, TX

SELECT HOME WARRANTY IS A SCAM. OUR COMPANY SEEN MULTIPLE CUSTOMERS FOR THEM AND NOT ONE CUSTOMERS REPAIRS WERE EVER APPROVED AND NOT TO MENTION WE WOULD HAVE TO CALL ON A DAILY BASIS TO GET UPDATED INFORMATION ON OUR CUSTOMERS. THEY HAVE NOT PAID OUR COMPANY OR CONTACTED CUSTOMERS THAT ARE STILL WAITING FOR APPROVAL ON THEIR REPAIRS.

6 years ago

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Tammy J Tomson Mercer, PA

Worst Home Warranty company in America! They find loopholes and reasons not to repair anything and they make cancellation and possible I've tried for 3 months to cancel and they keep taking money from my account they never fixed anything anywhere full of excuses stay far away from this horrible company

6 years ago

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Seth Konigsberg West Palm Beach, FL

Awful!!! I was ripped off. Just about every contractor they referred me to refused to work because the warranty company owed them money and refused to pay. Another contractor insisted I needed work that I didn't really need. They got me for 2-3 months of service money that they did not earn!! I was scammed!!

6 years ago

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Sathvik Aithala Portland, OR

Offered a very good rate for 6 years of coverage. Sales agents were very knowledgeable and helpful for a first time home buyer.

1 year ago

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Heidi Grosowky Cleveland, OH

I am a new customer. I called to register a claim for a broken washer. After 3 days, they called me back to say they couldn't find anyone to fix it, so gave me permission to find someone on my own. This way, I have to pay the repairman and wait 30 days to get my money back. I am not impressed, so far.

2 years ago

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Fernando Delgado Tempe, AZ

We got Select home warranty when we purchase our home. About a month later we had problems with our refrigerator and A/C and they said we had to wait 3 months before they can service anything which that didn't make sense if we had paid for that service as soon as we purchase the house. We ended up terminating our service with them because they were not willing to help at all. Very bad customer service and really bad communication between them.

5 years ago

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Troy Siren Gilbert, AZ

Great coverage for my entire home, including all my major electrical components. Was cheaper than many other competitors.

5 years ago

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Verified Customer

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DEBORAH MARTINO San Diego, CA

False information on my claims, they never told me over the phone I would have to pay 75 for all services on one call!

4 years ago

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Verified Customer

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Alan Tampa, FL

Poor service, rarely cover anything. Train repair personnel to deny coverage and collect co-payment.

4 years ago

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Verified Customer

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David Vehon Duncanville, TX

There are too many loop holes to make sure when you have a need, the warranty does not cover your issues.

4 years ago

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Verified Customer

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Jason Biloxi, MS

They denied my claim. Told me to submit bill for review. If they don't pay something I will file complaint.

4 years ago

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Verified Customer

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Lisa Partlow

Repairs postponed for 2-3 months, failure to communicate effectively unless repeatedly called or textef

4 years ago

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Verified Customer

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Jean

Terrible handling our claim. They wouldn't pay repairman and he wouldn't do the repair because of this.

4 years ago

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Verified Customer

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Mary Rodrigues-Olivieri

Good customer service but took more than 4 days to have a technician to come to my house.

4 years ago

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Verified Customer

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Kerry

Good company so far so good with covering items broken"

4 years ago

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Verified Customer

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christopher calkins

I have repeated issue with my stove Dispatch keeps sending out techcinicians that dont work on gas"

4 years ago

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Verified Customer

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NA

Bad communication need professional workers not people that dont know what their done and no by far professionals"

4 years ago

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Verified Customer

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Irv Silverstein

they responded and acted quickly to my one issue.

4 years ago

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Verified Customer

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Elaine Better

policy does not cover refridgerator if their is a seal problem even though other problems are detected.

4 years ago

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Verified Customer

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Glenn Wiggle

Slow. Service company must order parts from SHW. Slow to fulfill order. May cancel.

4 years ago

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Verified Customer

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Martin

Good on time service with dependable technicians

4 years ago

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Tamika Brown Utica, MI

Poor follow-up, long wait time for reimbursement, not trustworthy, too many concerns to list.

4 years ago

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Verified Customer

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bjt Dayton, OH

They dont have very many service peeople to come out and do repairs in a timely manner.

4 years ago

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Verified Customer

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James Herron Columbus, OH

Slow to respond to actually get someone working on the issue

4 years ago

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Joe Samu Elizabethtown, KY

service and cost and professionalism response

4 years ago

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Verified Customer

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ns

good customer service, improved over last few years

4 years ago

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Verified Customer

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Trina

Waste of Money/Customer Service Representatives Don't Listen or Attempt to Help Fix Issue After Realizing Error

4 years ago

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Verified Customer

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Bonnie Tekstra

I was disappointed that they would not fix the water in my refrigerator

4 years ago

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Verified Customer

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Charles

I had to find my own local service provider when filing my first claim in 2.5 years.

4 years ago

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Verified Customer

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Callie McDowell

I filed a claim and it was denied because of a mis-comunication, i was told that i had to get a technician

4 years ago

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Verified Customer

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Paul johnson Broken Arrow, OK

Was not happy i had to pay for the labor on my last service call.

4 years ago

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Verified Customer

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Steven Fort Worth, TX

They don't pay for anything. The sales agent tells you one thing and what they actually cover are totally different.

4 years ago