Select Home Warranty has a proven track record of success. Several customers mention excellent customer service in Select Home Warranty reviews, and the company offers very competitive pricing. The warranty company has a free online quote generator and allows customers to file claims online. The home warranty company is headquartered in Mahwah, New Jersey, and has been in operation since 2011.
Read Select Home Warranty reviews below to see what real consumers have to say about the warranty service provider.
Submitting claims is simple through the online submission form on Select Home Warranty's website, regardless of what warranty policy you have. All a customer must do is input their personal information and policy number, as well as a description of the problem. A Select Home Warranty claims representative will then contact you shortly after your submission. This provides peace of mind to homeowners, ensuring them a technician will be contacted quickly and be scheduled to repair or replace the problematic appliance in a short amount of time.
Select Home Warranty has multiple coverage options for homeowners, buyers and sellers, contractors, and people in real estate. Customers also have the choice to upgrade to Gold Care or Platinum Care if they aren't satisfied with the Bronze Care home warranty plan and they want more peace of mind. If customers are willing to spend a bit extra, Select Home Warranty offers packages that cover all major appliances and home systems. A detailed list of all appliances that are covered for each home warranty plan is as follows:
Select Home Warranty offers the occasional promotion. In the past, the warranty company has offered up to $200 discounts on the plan pricing, has given customers a few months of free home warranty coverage, and has even offered free roof coverage to new customers. These plans are usually time-sensitive and have deadlines, so new and potential customers would be wise to take advantage of promotions when they come along.
Select Home Warranty has an extensive website that is easy to use and has a wide selection of information. The website includes a free online quote generator, making it easy for customers to get an idea of what their individual pricing and coverage would be like if they went with Select Home Warranty. The company's website also has a FAQ page and Blog section where they answer common questions and discuss topics related to the industry.
Select Home Warranty charges a service call fee, which customers will be expected to pay every time a technician visits their home, regardless of whether or not the item has been looked at recently. The payment must be paid at time of service, and failing to do so will result in your home service contract being suspended. If any suspension of the service contract occurs, this does not change or extend its original termination date. And any pre-existing conditions or malfunctions are not covered by the service contract. However, normal wear and tear of appliances is covered, and Select Home Warranty will repair it as part of the contract. Also, this is not uncommon within the home warranty industry to charge money for every time a repair person visits a customer's home.
Select Home Warranty does not offer a mobile app for Android or Apple devices, unlike some other home warranty companies. Mobile apps are useful for customers to submit claims or pay fees through their mobile device instead of having to access a desktop, so the fact that the company doesn't offer one makes some processes less convenient.
Service from this home warranty provider is available in most of the country. However, the company doesn't operate in the following states:
Click on your state in the list above to see the best-ranked home warranty companies available in your area.
Call our recommended rep over at Select Home Warranty below.
Jake H was very helpful and was able to get me some really nice discounts.
Jake H was enthusiastic and knowledgeable, spoke clearly and assisted us with our issue in a succinct manner.
Jeffrey M Williams
Sol was very helpful and patient and found me a good program
You asking me to rate this warranty as soon as purchased! The salesman was fantastic, but don’t yet know about the product. Haven’t used it!
I made a claim and they denied it without even sending a repair person out to evaluate the claim.
Overall, Chase explained all my plan options and was able to find the rigjt plan for my needs at a great price!
The girl was very helpful in trying to custonize a plan
Da Asian Rice Bowl
Customer service was great! Sam M was very nice and answered all questions. He is going to be our main contact person for any help we might need in the future. Though that remains to be seen, the previous company I was with doesn’t have this type of customer care where sales was its own department and if you had any issues with service later, you’re on your own. So we switched to SHW. I hope that Select will live up to its reputation of quality service and excellent customer service. That said, as a customer I will not abuse this privilege and will be reasonable should anything arise. I’m rating 5 stars for what I’ve experienced with them so far, and 3 for other services that I haven’t. Please don’t be misled by my 3-star rating, it was required in order to submit the review.
Jeff S listened to my concerns and offered the best deal aligned with my needs. I contacted another home warranty company and their annual rate was much more and their service charge was twice as much. I felt Select Home Warranty was the way to go.
Sam M was very helpful and answered all my questions. I would recommend this company.
SCAM, call service contractor provided by Select and was told they don’t do work for this company because they do not pay for repairs done. Select says you are covered from the moment you make first payment but can not file a claim after 30 days. I filed a claim after 50 day’s and was told that coverage starts 30 after initial payment and claim have to be made 60 days after first payment. Stay away from this company
BUYER BEWARE! I bought this warranty in good faith from the sales rep with the promise that all things I needed covered were fully covered with this warranty. And with a co-pay of $45 per claim. They only cover certain amounts. They are truly just a discount plan that discounts the cost of repairs when they go over a low $ amount. You are on the hook for the remainder. When I spoke to customer service they said that was the cap and they have caps on all things based on the life of the plan so they basically don't lose money with what I have paid. My issue was my well pump system, with a repair cost of $975. They will only pay $400. When you read the contract carefully (I didn't because I trusted my sales rep and read the coverage section which clearly showed all things that were pertinent to me were covered. No mention of caps until you scroll down several pages. It says "For heating or cooling equipment appliances, plumbing and electrical(non-heating or cooling) the repair/replacement coverage is selected allowance is as an option $500. For the limit additional coverage options the repair/replacement allowance is $400." Technically a well is plumbing which means per the contract it should be capped at $500. They refuse to honor this and I cannot afford to pay to have it fixed thru them. I already gave them $1560 for a 3-year plan. When I told him the rep mispresented the plan to me and I wanted all my money back he said they cannot do that. They will pro-rate, take out the costs of anything they have paid (for the guy to come out and diagnose the problem) and then take a $75 fee. This is a BAD plan BUYER BEWARE!!!
Select Home Warranty is HORRIBLE! They state they need 24 to 48 hours to review an AC claim! It's been 72 hours, it's 100+ degrees outside!! I should not have to call you every morning & afternoon to check in on my claim. Either approve or deny the claim, but don't tell me about how busy you are ........ WE ARE ALL BUSY!
Good salesmanship. I just signed up but have not used the services yet. The price is right!!
Mr. Jake H was very helpful during the purchase. He was so in explaining the benefits in buying a5 year plan. I definitely recommend Jake for your home warranty
Sam M was very helpful in giving me a great offer. He went through a different plan and explained why platinum was the best choice for me. This is my first time having the warranty through Select Home.
Daniel C was very nice and informative.
Have not used them. Just signed up sales rep was very professional and helpful
Steve k K did a great Job explaining things.
I was very pleased to talk to Jake H, representative for Select Home Warranty - he was very knowledgeable, helpful and courteous during our call. He helped me get the best deal with Select and made suggestions that saved me a lot of money. I would recommend Jake and Select Home Warranty to everyone.
Very professional and explained details .
our 3 out of 4 burners have not been working... call July 7...guy comes out... this is the second time he's come to our house for a claim and hasn't done anything. He's here for about 5 min. Says he's gonna get us a new stove cuz it's cheaper than fixing each individual burner. He tells me he's gonna call the next morning to the home warranty. I pay him my service call fee. I kept getting emails asking if anyone has been out. I contact him 3 days later on Friday, asking if he called. He said he called today, even tho he was supposed to call wed right away. I waited a week, called company and they need him to provide full diagnosis. They've called him, can't get ahold of him. I text him telling him he needs to get them the full diagnosis asap. I wait a week, call company. Still didn't receive full diagnosis. They can't get ahold of him still. Now at this point I'm fuming. It is now July 30. I called them yesterday snapping and said you need to get someone else out here, I'm not paying another service call fee cuz this guy that you hired, stole my money and hasn't done anything, or I'm canceling. This is ridiculous. When we had hsa in Wisconsin, they went thru sears and we never had a problem. I'm beyond irritated with this company. I don't understand after the numerous calls I've made complaining I'm still waiting, why they wouldn't try sending someone else out here for free since this guy isn't doing his job. They need to stop working with daltons plumbing. He came out the first time, our shower was leaking. He cuts a hole in the wall before trying to figure out the problem. Doesn't see a leak. Is gone within 10 min and we had to fix the hole ourselves. Ridiculous
It will cover what is important and at a reasonable rate.
Steven answered all my questions throughly and let me interject smoothly. .
Ray S was very helpful in answering my questions knowledgeable and explaining all my options.
Joy E McMillan
I liked Jonathan, who was a great help and found me a great plan. Like your prices.
Competitive pricing and friendly customer service. Frank, the customer service representative, did a great job!
Handled everything very quickly and was very patient.
Sean G was awesome. Very down to earth guy. Answered all my questions and wasn’t pushy.
service was quick and relevant, and well price. Ben T took good care of me.
this company is biggest liars. when I was purchasing insurance they premise to cover all is says in contract. but the time when come to fix problem they refuse to do. customer service is so bad. the service company is working whit them from first day tell me select home warranty is not going to pay for your AC don't even try. very very bad service and big liars.
Very positive in the presentation. Offered and explain my options completely. Very satisfied with my home warranty. Also impressed with customer ratings
The representative, Jonathan S, was very pleasant and very informative about the plans that is offered by Select Home Warranty. I feel that I am getting a great deal for my money.
When I decided to choose Select Home Warranty for my warranty coverage I called and spoke to Peter G who was very helpful in helping me select the best coverage, he was knowledgeable, professional but still very friendly during the entire process. I’m looking forward to a long relationship with Select Home Warrany I’d recommend this company to any and everyone
I contacted Select Home Warranty for a quote and was immediately connected to Steve K, took the time to go over all of my options. He was very informative and personable, After talking with him I immediately signed up. Great Job Steve.
They are easy to get ahold of by emailing or by phone. They have great service providers and I got the help I needed fast!
I was pleased with Marcus H approach to selling me my policy. He was knowledgeable about the plan and offered me a lower rate because I am a senior citizen. What I did not like at all was 5 other people from your company called me the same day trying to sell to me even though I had signed up. I hope you are better than Choice Home Warranty. I am concerned you are not rated by The Better Business Bureau and would like to know why not.
Excellent sales staff, Moe did a great job explaining everything to me. I ended up getting a 5 year plan. Hopefully their service is as great.
Misty D Nolder
Bruce A was absolutely wonderful. He tailored my needs to get me a amazing price. He definitely worked it out for me.
The warranty appears to cover all the bases for a great price and includes an extra 2 months of coverage.
Ed C was very professional. He was thorough in explaining the policy coverage and different plans. He took great care of me. I was happy with the service he provided.
I can only say I had a great experience. Jonathan S was good explaining everything to myself and my husband. Thank you.
Great attitude great service great staff Sam M is great customer service it was a please assure doing business with hem he was my seven caller of the day trying to get a home warranty hi did it thank you Sam
I liked the fact that they reached out to me in a very timely manner. Ed C got me the best rate possible. Very pleased.
Bruce answered all my questions about the coverage available through Select Home Warranty. Very competitive with the other major home warranty companies
Tara J Coffey
Tom B provided excellent customer service and took the time to explain the warranty in detail. He also asked pertinent questions, so I could utilize discounts available to me.
I was pleased with Sean's professionalism and the ease of signing up for coverage. The price was good as well as the coverage.
Mr L is a great He explains everything
Richard Z from select home warranty really helped me to secure home warranty at a very good price with best coverage and answered all my questions. Greatly appreciated and very happy.
Employee was very knowledgeable about product and very helpful.