Name: Select Home Warranty
Rating: 1.2

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Mahdy El-Fil

People!!! Be weary of these supposed good good reviews. Read your contract. They will charge you $75.00 to cancel your month to month contract. They provided bad service and lied about their service then told me I had to pay to get away from them!

7 months ago

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Dan Capener Dallas, TX

I have a pool light which needs to be replaced. Thus far Select Home Warranty is saying it is not covered and referencing section 9.1.2 which references exclusions but the reference to a light is in conjunction with a home appliance not a pool. I would like this component replaced. Terrible response so far.

8 months ago

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Verified Customer

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Richard Manhasset, NY

First claim went very well. Technician was knowledgeable and they covered the repair

3 years ago

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Verified Customer

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Diane L. Beckett Thomasville, NC

Quick response, he knew exactly what the issue was and repaired quickly. Tech. Very personable.

4 years ago

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Verified Customer

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KEVIN A MCCLAIN, SR Bridge City, TX

There have been times I've had to find people to repair and roof limit wasn't well explained and is low.

4 years ago

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Verified Customer

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Srinivasa

Good response with in 24hrs , but should improve quicker response time with in 12 hour

4 years ago

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Verified Customer

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Mohammad chowdhry

They pick up calls and dispatch to good company . Very Professional people Fast service

4 years ago

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Verified Customer

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R.Mabe

Great service when needed.Reliable company. Happy with service techs.Always able to fix problem.

4 years ago

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Verified Customer

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Bill Michaud

Ease of mind less worried not concerned about potential problems because they are there to help

4 years ago

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Verified Customer

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Kathleen Bradley Elyria, OH

Two months ago I filed a claim for my dishwasher and it still isn't fixed! Called three times and nothing, getting ready to cancel my coverage and go with another company

4 years ago

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Verified Customer

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Gail Facciolo

Poor customer service, extremely fine print. Big mistake buying definitely not worth it. You must have three years of service records or they don't pay. I bet if people were told this they would never purchase.

4 years ago

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Verified Customer

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Jeff Warne

Cost to repair refrigerator and ice maker to high. They took three weeks to get a technician to do the work. Claimed I hadn't opted to pay for ice maker coverage. I would never purchase from them again. C

4 years ago

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Verified Customer

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Jo Buisson

Came out quickly and customer service was very helpful. The problem was fixed the same day

4 years ago

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Verified Customer

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Ed

Very poor customer service. Most are near impossible to understand due to such heavy accents. Took a month to get my oven repaired. When I tried to cancel with them, I had to argue with them for over 15 minutes

4 years ago

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Verified Customer

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Michelle Lee

Because this company is a scam. If you can avoid them, do it!. I used to have American homeshield. And switched to them! Biggest mistake of my life. I'm going back.

4 years ago

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Verified Customer

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Alan

I had a water heater problem. They took care of it in a timely and professional manner.

4 years ago

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Verified Customer

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Stacey Carroll

I have had multiple issues with their coverage and what was in the 'fine print'. Seems they'll do and say whatever time get you to buy a plan but the follow up is more than disappointing.

4 years ago

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Verified Customer

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Kimberly Mares San Antonio, TX

We have had a good experience with this company. We had one claim and it was handled wonderfully

4 years ago

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Verified Customer

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Mario R. Gonzales Tucson, AZ

They have responded extremely well on the issues I've had that required their service.

4 years ago

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Verified Customer

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Max Moore Fayetteville, GA

The worseWarranty company ever. Their contractors that they send out can't stand them. They don't pay their contractors. They make every excuse why something in your home is not covered

4 years ago

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Verified Customer

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Cynenthia Evans Bolingbrook, IL

The service is unprofessional and the contractors are clearly getting a kick back. They fraudulently provide diagnosis that are not accurate to prevent the company having to pay for repair/ replacement

4 years ago

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Verified Customer

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Mike Cleveland, TX

Poor customer service, lost water well pump during Christmas and they do not rush to get it repaired so I had to do it myself 2 days later. Even after stating I had a house full of people here for holidays. Pitiful service

4 years ago

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Verified Customer

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Shedana Patterson

Every item i have called in for service, has never been serviced. I've been told because of my residential location, they can not find a Company under their Contract that Service my area.

4 years ago

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Verified Customer

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Cheryl Vickrey Wasilla, AK

Waited for a week and a half still didn't get contractor. Acquired my own then denied. Never got contractor on second claim told to get my own contractor again. Canceled contract.

4 years ago

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Verified Customer

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Anderson Levingston Fort Worth, TX

Very easy experience using the warranty. Quick service and responsible companies worked with.

4 years ago

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Verified Customer

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Jane Bogoev Arlington, VA

They are well organized, client oriented and allow you to arrange your own technician

4 years ago

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Verified Customer

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Glenn

Most of our claims were denied. They did not provide the service that we thought we would get. A lot of things we were informed would be covered are not covered.

4 years ago

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Verified Customer

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Edwin

Trouble communicating, it takes multiple calls for problems. I have a warranty claim and there have been three visits and it's still not resolved.

4 years ago

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Verified Customer

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Tom

Service was prompt and professional and they responded quickly and got my problem solved.

4 years ago

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Verified Customer

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Nitin

They've always been available and courteous and helpful. They went above and beyond.

4 years ago

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Verified Customer

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Bobbiette

So far it's ok. Our air went out and we called and had some difficulty with the tech and we were out of air all weekend.

4 years ago

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Verified Customer

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Sylvia

They are very professional and prompt with what they do and how they help people.

4 years ago

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Verified Customer

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Philip

They respond to your claim quickly. I had a garage door problem. They sent someone out and it got fixed in a few days.

4 years ago

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Verified Customer

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Kenya

Timely resolution. They arranged everything with the servicer. I had to just be home

4 years ago

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Verified Customer

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William Hughes

Called when microwave did not work. They refused to try to have fixed. I had a neighbor who is an electrician fix it. It took him 5 minutes to fix a loose cord.

4 years ago

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Verified Customer

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Paul Tenney

Had to use them 1 time since renewing policy. Had a few rough spots to get through but worked out just fine.

4 years ago

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Verified Customer

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Scott

Standard home warranty company. Response times are slow and we had to find our own service company at times.

4 years ago

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Verified Customer

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A. Hernandez

They assigned an incompetent contractor who misdiagnosed the issue with AC unit, I had to find somebody who could fix the problem on my own, then Select Home Warranty denied my claim for reimbursement

4 years ago

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Verified Customer

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Judy Forster

They have always been very responsive.and the repairmen, on time and professional.

4 years ago

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Verified Customer

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anonymous

Horrible customer service. Does nothing to help customers and does it's best to not honor any claim filed. They give the run around and are not honest and very deceptive in their practices.

4 years ago

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Verified Customer

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Francesca

Select Home Warranty was the cheapest but they are horrible at getting back in touch with me. I've had an appliance break and had to call three times. They need to get better customer service individuals.

4 years ago

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Verified Customer

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Ann

It took forever when I did need to use a repair person but they did a thorough examination and he did have to do that.

4 years ago

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Michael Williams Loganville, GA

Our refrigerator was leaking and they came within a couple of day to fix it. Service is good.

4 years ago

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Verified Customer

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Joyce

My air conditioner went out. It cost me $3,800 to replace and they gave me $250 I do not think that's very fair. I won't be using them anymore that's for sure.

4 years ago

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Verified Customer

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Crystal

They seem to have the best options with everything. They called me back when it was time to renew.

4 years ago

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Verified Customer

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Cleveland

They provided nothing but denials. Nothing is actually covered. I ended up just buying the items I requested repair, and getting my own personnel to perform the work an services.

4 years ago

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Verified Customer

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Bob

When I needed a had service on furnace. Lag time was not hrs but another day. Though I got my own Serb. Took weeks to settle up and get reimbursed6

4 years ago

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Verified Customer

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christopher S wilson

We have had no issues with the company great customer service. They are pleasant to talk to

4 years ago

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Verified Customer

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Stephen Armstrong

Never paid my claim. Tried to cancel my renewal after 3 calls to them with no result I called my credit card company got refund in 3 days. LKater discovered many BBB complaints.

4 years ago

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Verified Customer

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Lula Aurora, IL

They tell you one thing and then they do something else. The guy came out to fix the ice maker, I paid a service fee and then come to find out, they weren't going to cover it.

4 years ago