Name: OneGuard
Rating: 4.4

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Verified Customer

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Kim Austin, TX

Prompt service-sometimes you have to try a few providers to get the best service.

3 years ago

Reply from OneGuard

Dear Kim, Thank you so much for the 4 star rating and review regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction is at the forefront of our priorities, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Feb. 25th, 2021

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Verified Customer

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Ingried Brauner Sigovich Goodyear, AZ

They have great customer service and my situation was taken care of.

3 years ago

Reply from OneGuard

Dear Ms. Brauner Sigovich, Thank you so much for providing OneGuard Home Warranties with a 5 star rating regarding your customer service experiences! Customer satisfaction is at the forefront of our priorities and it is always our most distinct pleasure to assist with all your home warranty and home services needs. On behalf of the entire team, thank you again for the positive feedback and opportunity to help! We truly value your business and continued loyalty over the last 7 years, and look forward to serving you again. OneGuard Home Warranties

Feb. 25th, 2021

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Verified Customer

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Beverly Edmonds, WA

Always get a call promptly from business who will fix my requests.

3 years ago

Reply from OneGuard

Dear Beverly, On behalf of the entire team, thank you so much for the 5 star review regarding your positive customer service experiences with OneGuard Home Warranties and our wonderful service providers! Your satisfaction is our number one priority, and we take great pride in providing you with ease of service and the peace of mind you deserve. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Feb. 25th, 2021

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Verified Customer

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Tatum San Antonio, TX

Very reliable thus far. Really appreciate the response when necessary.

3 years ago

Reply from OneGuard

Dear Tatum, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction and maintaining responsiveness when you experience a breakdown is our constant priority, and we appreciate the commendation and opportunity to assist. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you soon. OneGuard Home Warranties

Feb. 25th, 2021

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Verified Customer

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Doreen Winikates Cave Creek, AZ

They have been quick to respond and send us great companies.

3 years ago

Reply from OneGuard

Dear Ms. Winikates, Thank you so much for the 5 star review and positive comments regarding your service experiences with OneGuard Home Warranties and our wonderful contractors! Providing timely repairs completed by knowledgeable and friendly service professionals is exactly what we strive to do, and we are extremely happy to hear how pleased you are with the level of service and support you received. On behalf of the entire OneGuard team, thank you again! We truly appreciate your continued business over the last 12 years and look forward to serving you again. OneGuard Home Warranties

Feb. 25th, 2021

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Verified Customer

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Austin Parr Mesa, AZ

They are a very friendly company and have great customer service.

3 years ago

Reply from OneGuard

Dear Mr. Parr, Thank you so much for the 5 star review and providing such positive testimony regarding your service experiences with OneGuard Home Warranties! We strive to provide the most comprehensive coverage in the industry and best-in-class service and we are ecstatic that you have chosen OneGuard as your home warranty provider. On behalf of the entire team, thank again for your kind words and commendation! We truly appreciate the opportunity and look forward to serving you for many years to come. OneGuard Home Warranties

Feb. 15th, 2021

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Verified Customer

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Penny Westbury Plano, TX

I have had great service so far. Everyone sent has completed work.

3 years ago

Reply from OneGuard

Dear Ms. Westbury, Thank you so much for the 5 star review and such positive comments regarding your customer service experiences with OneGuard Home Warranties! Providing timely repairs completed by service professionals that are concerned with satisfying the needs of our valued homeowners is exactly what we strive to do, and we are happy to hear how pleased you are with the service you have received. On behalf of the entire OneGuard team, thank you again! We truly appreciate your business and look forward to serving you again. OneGuard Home Warranties

Feb. 9th, 2021

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Verified Customer

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Sergio Queen Creek, AZ

They are quick easy to navigate and streamline multiple services when needed

3 years ago

Reply from OneGuard

Dear Sergio, Thank you so much for the 5 star review and providing such positive testimony regarding your service experiences with OneGuard Home Warranties! Making it easy to request service and offering prompt and accurate resolution with friendly professionals is exactly what we strive for, and we are extremely grateful for such amazing feedback. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Feb. 5th, 2021

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Verified Customer

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Lora Dennis Glendale, AZ

People they send are professional and friendly. Great customer service!!

3 years ago

Reply from OneGuard

Dear Ms. Dennis, Thank you so much for the 5 star review regarding your service experience with OneGuard Home Warranties! Your satisfaction and maintaining responsiveness when you experience a breakdown is our constant priority, and we appreciate your wonderful feedback. On behalf of the entire team, thank you again! We sincerely appreciate your business and look forward to serving you again soon. OneGuard Home Warranties

Feb. 8th, 2021

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Verified Customer

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James A Alcaro Phoenix, AZ

Quick to fix the problem and very reliable in correcting the situation.

3 years ago

Reply from OneGuard

Dear Mr. Alcaro, Thank you so much for the 5 star review and positive comments regarding your recent service experience with OneGuard Home Warranties! Providing timely repairs completed by friendly and reliable service professionals is exactly what we strive to do, and we are extremely happy to hear how pleased you are with the level of service and support you received. On behalf of the entire OneGuard team, thank you again! We truly appreciate your business and look forward to serving you again. OneGuard Home Warranties

Feb. 8th, 2021

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Verified Customer

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Eileen McCarthy Surprise, AZ

Very prompt service and they send 3 companies to solve the problem

3 years ago

Reply from OneGuard

Dear Ms. McCarthy, Thank you so much for the 5 star review and such kind remarks regarding your service experiences with OneGuard Home Warranties! Providing expedient service and accurate repairs from reliable service technicians is our top priority, and it is always our pleasure to assist you with all your home warranty and home services needs. On behalf of the entire team, thank you again! We truly value your continued business of 18 years and look forward to serving you for years to come. OneGuard Home Warranties

Feb. 8th, 2021

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Verified Customer

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Cedric Jenkins Houston, TX

Great group of people who are looking to solve your problems.

3 years ago

Reply from OneGuard

Dear Mr. Jenkins, Thank you so much for the 5 star review and amazing testimony regarding your service experiences with OneGuard Home Warranties! Our top priority is to provide you with the peace of mind you deseve when experienced with an unexpected breakdown, and it makes us extremely happy to know you have found value in the services OneGuard strives to offer. On behalf of the entire team, thank you again! We truly appreciate your business and look forward to serving you for years to come. OneGuard Home Warranties

Jan. 28th, 2021

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Verified Customer

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Carol Ames Sun City West, AZ

Always helpful. Timely service and professional contractors.

3 years ago

Reply from OneGuard

Dear Ms. Ames, Thank you so much for the 5 star review and such amazing testimony regarding your service experiences with OneGuard Home Warranties! Providing quick resolution by service professionals that are dependable and prompt, is exactly what we strive to do, and it makes us happy to know this has been your experience. On behalf of the entire team, thank you for choosing OneGuard! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Jan. 28th, 2021

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Verified Customer

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JANE BOCCIERI Scottsdale, AZ

Response time is terrible; taking weeks and weeks to fix a freezer is unacceptable. Once the part and the repair was scheduled, they fixed it.

3 years ago

Reply from OneGuard

Dear Ms. Boccieri, Thank you for bringing your situation to our attention and allowing OneGuard the opportunity to review the service history firsthand. Customer satisfaction is always our top priority and we apologize for the frustration. We are happy to find that repairs were successfully completed to the refrigerator and appreciate your patience throughout the process. Thank you again for allowing OneGuard the opportunity to serve you. OneGuard Home Warranties

Jan. 25th, 2021

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Verified Customer

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Jeremy Kayfesh Queen Creek, AZ

They always take care of everything I would not change them with anyone else.

3 years ago

Reply from OneGuard

Dear Mr. Kayfesh, On behalf of the entire team, thank you so much for the 5 star review and providing such positive testimony regarding your customer service experiences with OneGuard Home Warranties! Customer satisfaction is our number one priority, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs, and provide the peace of mind you deserve. Thank you again for choosing OneGuard! We truly value your loyal business of 10 years and look forward to serving you for many more years to come. OneGuard Home Warranties

Jan. 21st, 2021

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Verified Customer

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Marlene Chandler, AZ

I am sent professional vendors who are also courteous and knowledgeable.

3 years ago

Reply from OneGuard

Dear Marlene, Thank you so much for the 5 star review and amazing testimony regarding your customer service experiences with OneGuard Home Warranties! Providing best-in-class service, by courteous and knowledgeable contractors, is exactly what we strive to do, and we are extremely happy to hear this has been your experience. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you soon. OneGuard Home Warranties

Jan. 25th, 2021

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Verified Customer

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OldAg

Responsive and available. american answers the call, no a foreigner!

3 years ago

Reply from OneGuard

Dear OldAg, On behalf of the entire team, thank you so much for providing OneGuard Home Warranties with a 5 star review and such positive testimony regarding your customer service experiences! Our number one priority is your satisfaction with all your home warranty and home services needs, and we love the positive feedback and always appreciate the opportunity to help. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you again in the future. OneGuard Home Warranties

Dec. 15th, 2020

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Verified Customer

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C. McCullough

Repair and warranted requests are handled in a prompt manner.

3 years ago

Reply from OneGuard

Dear C. McCullough, On behalf of the entire team, thank you so much for providing OneGuard Home Warranties with a 5 star review and such thoughtful testimony regarding your customer service experiences! Our number one priority is your satisfaction with all your home warranty and home services needs, and we love the positive feedback and always appreciate the opportunity to help. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you again in the future. OneGuard Home Warranties

Dec. 14th, 2020

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Verified Customer

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Jack Patton

Easy to work with, good customer service and excellent coverage.

3 years ago

Reply from OneGuard

Dear Mr. Patton,
On behalf of the entire team, thank you so much for the 5 star review and providing such amazing feedback regarding your customer service experiences with OneGuard Home Warranties over the last 15 years! Your satisfaction is our top priority and the positive testimony you provide is exactly what we strive to do, and we always appreciate the opportunity. Thank you again for entrusting OneGuard with all your home warranty and home services needs. We truly value your loyal business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 5th, 2020

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Verified Customer

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Jose Q

Very reliable service, work with knowledgeable contractors, good coverage.

3 years ago

Reply from OneGuard

Dear Jose Q., Thank you for the 5 star review and providing such positive feedback regarding your customer service experiences with OneGuard Home Warranties and our service contractors. Your satisfaction is our number one priority, from the first call for service to the completed repair, and we always appreciate the opportunity to help. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs. We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 4th, 2020

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Verified Customer

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Gerda

Because they never disappoint and their monthly fee is very reasonable

3 years ago

Reply from OneGuard

Dear Gerda, Thank you so much for your 5-star review and such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties! We strive for customer satisfaction and to deliver quality service at a competitive price, and we love the positive feedback. On behalf of the entire team, thank you again for entrusting OneGuard Home Warranty with all your home warranty and home services needs! We truly value your loyal business over the past 9 years and look forward to serving you in the future. OneGuard Home Warranties

Dec. 4th, 2020

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Verified Customer

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Tenisha

They sent out vendors immediately... great, reliable vendors

3 years ago

Reply from OneGuard

Dear Tenisha, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and our great vendors! Please know it is always our most distinct pleasure to assist you with all your home warranty and home services needs, and we appreciate the opportunity to help and love the positive feedback. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 1st, 2020

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Verified Customer

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Larry A Ries

Always pleasant and willing to help. Anxious to get things repaired ASAP.

3 years ago

Reply from OneGuard

Dear Mr. Ries, Thank you so much for the 5 star review and providing such positive testimony regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction is our top priority and it is always our most distinct pleasure to assist you with all your home warranty and home services needs, and we love the feedback. On behalf of the entire OneGuard team, thank you again! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 1st, 2020

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Verified Customer

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James Parker

I've used them a lot this year and they do what they are supposed to!!!

3 years ago

Reply from OneGuard

Dear Mr. Parker, On behalf of the entire team, thank you so much for providing OneGuard Home Warranties with a 5 star review and providing such positive testimony regarding your customer service experiences! Our top priority is your satisfaction with all your home warranty and home services needs, and we always appreciate the opportunity to help. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 1st, 2020

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Verified Customer

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bob bauer

Every time I have needed service I receive a prompt reply and schedule.

3 years ago

Reply from OneGuard

Dear Mr. Bauer, Thank you so much for the 5 star review and providing such positive testimony regarding your customer service experiences with OneGuard Home Warranties! Our top priority is to provide you with timely and professional service, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. . On behalf of the entire OneGuard team, thank you again! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 1st, 2020

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Verified Customer

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Robert May

Excellent Service and reliability, quick and price efficient

3 years ago

Reply from OneGuard

Dear Mr. May, On behalf of the entire team, thank you so much for providing OneGuard Home Warranties with a 5 star review and such thoughtful testimony regarding your excellent customer service experiences! Our number one priority is your satisfaction with all your home warranty and home services needs, and we love the positive feedback and always appreciate the opportunity to help. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 1st, 2020

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Verified Customer

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D Morris

Excellent response when a circuit board went on an air handler

3 years ago

Reply from OneGuard

Dear D Morris, Thank you so much for the 5 star review and remarks regarding your customer experiences with OneGuard Home Warranties! Your satisfaction is always our top priority, and we are truly grateful for the opportunity to provide you with the protection and quality service you deserve. On behalf of the entire team, thank you again for choosing OneGuard! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Nov. 25th, 2020

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Verified Customer

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Kyle

Good customer service. They are quick to reply and get things done.

3 years ago

Reply from OneGuard

Dear Kyle, Thank you so much for the 5 star review and providing such positive testimony regarding your customer service experiences with OneGuard Home Warranties! Our top priority is your satisfaction and providing a hassle-free warranty experience, and it makes us extremely happy to know you have found value in the services we offer. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Nov. 25th, 2020

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Verified Customer

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E

Pleasant customer service each time I have reached for service.

3 years ago

Reply from OneGuard

Dear E, Thank you so much for the 5 star review and providing such amazing testimony regarding your customer service experience. Our top priority is your satisfaction with all your home warranty and home services needs, and we always appreciate the opportunity to help. On behalf of the entire team, thank you again for the opportunity! We truly value your business and look forward to serving you again in the future. OneGuard Home Warranties

Nov. 23rd, 2020

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Verified Customer

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Debora Mitchell

Trustworthy ontime make sure clients are taking care of in a timely manner

3 years ago

Reply from OneGuard

Dear Ms. Mitchell, Thank you so much for the rave review and such amazing feedback regarding your service experiences with OneGuard Home Warranties! Our top priority is to provide a level of service that exceeds your expectations, and your testimony and the value you find in your home service plan is everything we strive for at OneGuard. On behalf the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Nov. 23rd, 2020

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Verified Customer

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kirk burger

took to long to get the issue resolved. Also had to wait on the phone 2 hours to talking to somebody

3 years ago

Reply from OneGuard

Dear Mr. Burger, Thank you for taking the time to review OneGuard Home Warranties and provide necessary feedback. Please know we constantly strive for best-in-class service and apologize for any frustration you experienced regarding hold times and the timeframe involved to authorize replacement of the toilet. We are happy to know that the replacement was completed and wholeheartedly appreciate your commentary as a guide for OneGuard's efforts to improve upon the service we extend to our valued homeowners. Thank you again for the opportunity. We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Nov. 24th, 2020

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Verified Customer

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DJ

They are quick and the people they send are knowledgeable and polite.

3 years ago

Reply from OneGuard

Dear DJ, Thank you so much for the 5 star review and such positive testimony regarding your service experiences with OneGuard Home Warranties and our service contractors! Offering prompt and accurate resolution with knowledgeable professionals is exactly what we strive for, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Nov. 25th, 2020

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Verified Customer

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Shirley Bolton-Smith

They have great customer service, they also have speedy response.

3 years ago

Reply from OneGuard

Dear Mrs. Smith, On behalf of the entire team, thank you so much for providing OneGuard Home Warranties with a 5 star review regarding your service experiences! Our top priority is your satisfaction, and it makes us very happy to know that you have experienced swift resolution with exceptional service professionals. Thank you again for choosing OneGuard over the last 9 years! We truly value your loyal business and look forward to serving you for many years to come. OneGuard Home Warranties

Nov. 12th, 2020

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Verified Customer

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Nahum Mares

Fast and efficient. I never have a hard time getting a request for service in.

3 years ago

Reply from OneGuard

Dear Nahum, Thank you so much for the 5 star review and remarks regarding your service experiences with OneGuard Home Warranties! We are happy that you have found convenience and ease in the services we offer and overjoyed with the opportunity to provide positive resolution on your behalf. Your testimony is exactly what we strive to do, and we thank you again for the opportunity! We truly value your loyal business and look forward to serving you again. OneGuard Home Warranties

Nov. 12th, 2020

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Verified Customer

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Jim Rhodes

Outstanding and helpful! No worries, peace of mind. Very professional

3 years ago

Reply from OneGuard

Dear Mr. Rhodes, Wow! Thank you so much for your rave review and humble remarks regarding your overall experience with OneGuard Home Warranties. It is always our most esteemed pleasure to assist you with all your home warranty and home services needs, and also provide you with quality service and the peace of mind you deserve. On behalf of the entire OneGuard team, thank you again! We appreciate your continued business and look forward to serving you again. OneGuard Home Warranties.

Nov. 13th, 2020

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Verified Customer

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Janice Magsam

We had an easy time getting someone out to evaluate the problem

3 years ago

Reply from OneGuard

Dear Mrs. Magsam, Thank you so much for the 5 star review and testimony regarding your recent service experience with OneGuard Home Warranties! Making it easy to request service and offering prompt and accurate resolution with friendly professionals is exactly what we strive for, and we are extremely grateful for such positive feedback. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Nov. 19th, 2020

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Verified Customer

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Lynn Semall

I like their customer service. They contact me immediately when my alarm goes off.

3 years ago

Reply from OneGuard

Dear Ms. Semall, On behalf of the entire team, thank you so much for providing OneGuard Home Warranties with a 4 star review and positive feedback regarding your customer service experiences! Your satisfaction is our number one priority, from the first call for service to the completed repair, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. Thank you again! Please know we truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Nov. 13th, 2020

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Verified Customer

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David schenck

Allways there when I call great service with their associates

3 years ago

Reply from OneGuard

Dear Mr. Schenck, On behalf of the entire team, thank you so much for providing OneGuard Home Warranties with a 5 star rating regarding your customer service experiences! Our number one priority is your satisfaction with all your home warranty and home services needs, and we love the positive feedback and always appreciate the opportunity to help. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Nov. 13th, 2020

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Verified Customer

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BARBARA FURLONG

Always so happy with nice technicians and well knowledgeable

3 years ago

Reply from OneGuard

Dear Mrs. Furlong, Thank you so much for the 5 star review and providing such amazing testimony regarding your customer service experiences with OneGuard Home Warranties and our contractors! Providing best-in-class service, completed by friendly and efficient professionals, is exactly what we strive to do, and we are extremely happy to hear this has been your experience. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Nov. 13th, 2020

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Verified Customer

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ken

contractor was on time and finished his work and left it clean

3 years ago

Reply from OneGuard

Dear Ken, On behalf of the entire team, thank you so much for the 5 star review and testimony regarding your positive service experience with OneGuard’s fantastic service contractors! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs, and we take great pride in providing professional and dependable service. Thank you again for the opportunity! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Nov. 6th, 2020

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Verified Customer

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M. E.

The people OneGuard sends out are courteous and very efficient

3 years ago

Reply from OneGuard

Dear M. E., On behalf of the entire team, thank you so much for providing OneGuard Home Warranties with a 5 star review and such thoughtful testimony regarding your customer service experiences! Your satisfaction is our top priority and we always strive for prompt repairs completed by friendly and efficient service professionals. We are thrilled to hear this has been your experience, and truly grateful for the opportunity to help. Thank you again for choosing OneGuard! We truly value your continued business, and look forward to serving you again. OneGuard Home Warranties

Nov. 6th, 2020

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Verified Customer

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Jennifer H

Provide exceptional customer service and work with excellent vendors

3 years ago

Reply from OneGuard

Dear Jennifer H., On behalf of the entire team, thank you so much for the 5 star review and testimony regarding your positive service experiences with OneGuard’s fantastic customer advocates and service contractors! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs, and we take great pride in providing you with the peace of mind you deserve. Thank you again for the opportunity! We truly value your loyal business and look forward to serving you again soon. OneGuard Home Warranties

Nov. 6th, 2020

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Verified Customer

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ELAINE L HATTEN

They are prompt, efficient, send the very best contractors out, and get the job done fast!

3 years ago

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Verified Customer

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Latanya Boldon

Responsive, professional service providers and reliable without surprises.

3 years ago

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Verified Customer

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Sharon S Zuhlke

They company send reliable techs to help with the service we need

3 years ago

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Verified Customer

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Dianne Parkerson

I contact you Sat. AM and was not able to get a repair man out until Wed. Felt that was too long to wait.

3 years ago

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Verified Customer

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Randy & Dena Deal

OneGuard responds quickly and the service is very professional.

3 years ago

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Verified Customer

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Ramie

Timely response, great customer service, good rates for plans

3 years ago

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Verified Customer

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Sam & Patricia Cheraso

Courteous, understanding,prompt, etc. Very happy that we have One Guard

3 years ago

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Verified Customer

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Anonymous

Good customer service from one guard staff and vendors. Always helpful

3 years ago

Reply from OneGuard

Dear Anonymous, Thank you so much for the 5 star review and testimony regarding your recent service experience with OneGuard Home Warranties! Providing service that exceeds your expectations with friendly representatives that are helpful and professional is our number one priority, and we love the positive feedback. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you again soon. OneGuard Home Warranties

Nov. 10th, 2020