Name: OneGuard
Rating: 4.6

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pilar murphy ,

Excellent service provider. No complaints

2 years ago

Reply from OneGuard

Dear Phil, On behalf of the entire team, thank you so much for the 5 star review regarding your positive customer service experiences with OneGuard Home Warranties! Your satisfaction, and providing a level of service that exceeds your expectations, is our number one priority and your testimony and the value you find in OneGuard is everything we strive for as your home warranty provider. Thank you again for entrusting OneGuard! We truly value your loyal business and look forward to serving you soon. OneGuard Home Warranties

Nov. 9th, 2020

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Holly Gilbert, AZ

Fred was very helpful in renewing my home warranty.

2 years ago

Reply from OneGuard

Dear Holly, Wow! Thank you so much for the 5 star review regarding your recent service experience with OneGuard Home Warranties and Fred! Our top priority is to provide comprehensive coverage, competitive prices, and a level of service that exceeds your expectations, and we are thrilled to hear that this has been your experience. Please know we have also shared your review with Fred, and he was humbled by your kind words and appreciated the opportunity to offer his personal assistance to you. On behalf of the entire team, thank you for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Nov. 20th, 2020

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Richard Nix Cibolo, TX

Ana was very pleasant,and understanding.

2 years ago

Reply from OneGuard

Dear Mr. Nix, Thank you so much for the 5 star review and such positive feedback regarding your recent customer service experience with OneGuard Home Warranties and Ana! Our top priority is to provide a level of service that exceeds your expectations, and the testimony you provide is exactly what we strive to do at OneGuard. Please know we have shared your rave review with Ana and your kind words really made her day! On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your business and look forward to serving you again in the future. OneGuard Home Warranties

Nov. 20th, 2020

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braden Ainsworth ,

They are fairly priced and easy to work with.

2 years ago

Reply from OneGuard

Dear Mr. Ainsworth, Thank you so much for the 5 star review and for sharing such positive remarks about your service experiences with OneGuard Home Warranties! Please know it is always our most esteemed pleasure to provide you with the ease quality service and the peace of mind you deserve. On behalf of the entire team, thank you again! We wholeheartedly appreciate the opportunity to serve you and look forward to assisting you for many more to come. OneGuard Home Warranties

Nov. 14th, 2020

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Karen Mullowney Dickinson, TX

Simple to use; quick response; easy payment options

2 years ago

Reply from OneGuard

Dear Ms. Mullowney, Thank you so much for the 5 star rating and review regarding your service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you with simplicity and efficiency and we always appreciate the opportunity to help. On behalf of the entire OneGuard team, thank you again! We truly value your business and humbly look forward to serving you again soon. OneGuard Home Warranties

Nov. 14th, 2020

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Luz Llanes Austin, TX

Great customer service and knowledge! Thanks

2 years ago

Reply from OneGuard

Dear Ms. Llanes, Thank you so much for the 5 star rating and such positive testimony regarding your service experiences with OneGuard Home Warranties! Your satisfaction is our top priority and we always strive to provide best-in-class service with friendly and knowledgeable professionals. We are thrilled to hear this has been your experience and grateful for the opportunity to help. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties.

Nov. 14th, 2020

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Dan Phoenix, AZ

Fred was professional and helpful. Great service.

2 years ago

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AZIM K BHAIWALA Carrollton, TX

great customer service, and good knowledge.

2 years ago

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Jacquelyn Wyman Chandler, AZ

Fred F helped answer all my questions and was very helpful.

2 years ago

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frank dias Mesa, AZ

Had a very experience renewing. Scott P was very helpful.

2 years ago Edited September 14, 2021

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Verified Customer

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Misty Malone-Beuses Richmond, TX

No ac for over a week- no updates from one guard

1 year ago

Reply from OneGuard

Dear Ms. Malone-Beuses, Thank you for bringing this information to our attention and allowing OneGuard Home Warranties the opportunity to review your situation firsthand. Customer satisfaction is our top priority, and to service our valued homeowners as quickly as possible, and we regret the frustration. Please know we have confirmed repairs were successfully completed. Thank you again for your consideration and allowing OneGuard the opportunity to serve you. OneGuard Home Warranties

Jul. 16th, 2021

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Verified Customer

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Sandra Amezquita Leander, TX

Their vendors are terrible and unresponsive

2 years ago

Reply from OneGuard

Dear Ms. Amezquita, Thank you for taking a moment to submit a review regarding your experiences with OneGuard Home Warranties and our contractors. We constantly strive to provide best-in-class service and peace of mind to our valued homeowners, and we regret any dissatisfaction you have experienced with the services you have received. Please know we are available 24 hours a day to help you in the moment and we always welcome your transparency. Thank you again for entrusting OneGuard with all your home warranty and home services needs. We appreciate your continued business and look forward to serving you in the future. OneGuard Home Warranties

Feb. 5th, 2021

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Verified Customer

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Kern

Poor customer service by the tech. No support.

2 years ago

Reply from OneGuard

Dear Kern, We would like to review your situation firsthand. May we please ask you to forward the contract information to [email protected]? Thank you for your consideration. OneGuard Home Warranties

Dec. 4th, 2020

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James Stricklen Fort Worth, TX

Friendly customer service and helpful...

1 year ago

Reply from OneGuard

Dear Mr. Stricklen, Thank you so much for the 4 star review regarding your customer service experiences with OneGuard Home Warranties! Stellar customer service is at the forefront of our priorities, and your feedback and the value you have found in the services we offer is exactly what we strive to achieve. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Mar. 9th, 2022

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Deborah Randle Peoria, AZ

Cynthia F was friendly, patient and helpful.

1 year ago

Reply from OneGuard

Dear Ms. Randle, Thank you so much for the 4 star review regarding your customer service experiences with OneGuard Home Warranties and Cynthia! Customer satisfaction is our number one priority, and we sincerely appreciate your interest in all the wonderful services OneGuard has to offer. Please know Cynthia loved the positive feedback, and she enjoyed providing you with her personal assistance. On behalf the entire team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jan. 10th, 2022

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Tk801 Tempe, AZ

Coverage on plumbing doesn't include tub drain. The drain was loose causing a leak and it wasn't covered.

1 year ago

Reply from OneGuard

Dear Tk801, Thank you for taking the time to submit a review regarding your customer service experience with OneGuard Home Warranties. Providing the most comprehensive coverage in the industry remains at the forefront of our priorities and we regret the frustration. Please know we are unable to locate a service plan to review the situation firsthand and encourage you to forward your contract information to [email protected] to address any further concerns you may have. Thank you for your consideration and allowing OneGuard the opportunity to serve you. OneGuard Home Warranties

May. 7th, 2021

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JASON NOBLE Columbus, OH

They were awesome. By filling all the papers out for me

1 year ago

Reply from OneGuard

Dear Mr. Noble, Thank you so much for the 4 star review and providing such positive testimony regarding your customer service experiences with OneGuard Home Warranties! Customer satisfaction is at the forefront of our priorities, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. We absolutely love the positive feedback and always appreciate the opportunity to help. We truly value your business and look forward to serving you again. OneGuard Home Warranties

Apr. 12th, 2021

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Guadalupe L. Mada Tucson, AZ

The customer service is amazing! Answered all my questions.

2 years ago

Reply from OneGuard

Dear Guadalupe L. Mada, Thank you so much for the 4 star rating and providing such positive testimony regarding your amazing customer service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, from the first call to service to the completed repair, and we always appreciate the opportunity to answer all your questions and work diligently on your behalf to provide the peace of mind you deserve. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you again in the future. OneGuard Home Warranties

Jan. 11th, 2021

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Francisco Molleda

Sometimes vendors do not provide quality service.

2 years ago Edited January 5, 2023