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LifeTime Home Warranty Reviews

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5.6

Overall Score

Star Rating

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3.6

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370 Reviews

Review Breakdown

5 grade

60%

4 grade

5%

3 grade

1%

2 grade

0%

1 grade

34%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Lidia Hemet, CA

When I first inquired about a home warranty online, I was getting nowhere trying to get a quote. Tree times I provided the requested info and no results, so I gave up. But Peter called me and long story short, I ended up switching from the Old Republic to Life Time Home Warranty. Peter was very knowledgeable, courteous, and patient. He was able to accommodate my needs and find great deals and discounts that the company offers. I was so pleased, I signed up for 5 years !!!! Well done!

1 year ago

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Donna Hughes Porter, TX

Eric was very knowledgeable and professional. He was also very personable. I was on the wall with another company and Lifetime Home Warranty. Eric helped me make a knowledgeable decision. He took the time to answer ALL OF MY QUESTIONS! and he did it with a smile. He actually laughed at my jokes about being old. I would have loved to have him work for me (before I became disabled and can no longer no longer work. ) Thank you Eric for helping me! I look forward to finding out if Lifetime Home Warranty is as good as you are!

2 years ago

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Roger Allen Cunard Austin, TX

Peter C was very friendly, patient and kind. He gave me all the information I neede to make a sound decision for our home warranty purchase. Peter took his time to explain all the plan and coverages for our home and emailed me with details. We now have peace of mind knowing if any appliance or equipment breaks or fails we have coverage with Lifetime Home Warranty and a low cost for technician repairs. I highly recommend Lifetime to our friends and neighbors.

2 years ago

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Robert Grants Pass, OR

This home warranty company has a high ranking with very good reviews. The selected plan is very comprehensive in coverage. My experience with Peter C was great. Peter was able to get me discounts for my veteran status and a senior discount. He also suggested getting the 3 year plan to receive further incentives. Peter explained the plans in detail to me.

2 years ago

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Monica New York, NY

I was a little hesitated about purchasing another home warranty plan, as I didn’t have good experience previously from other company’s. Although, I tried it again with Lifetime. 8 months in to my 14 months of coverage my AC wasn’t cooling. After submitting my claim online, and some email exchanges, a Lifetime service tech came late morning, and 2 hours later my home was cold again! Yippie!! Thank You!!

2 years ago

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Harry S Chicago, IL

My experience so far with LifeTime Home Warranty has been very satisfying. Subscribed to their home warranty plan in the beginning of this year. Since then I've applied for the warranty claim twice - one for my dish washer and other time for my fire alarm. Both time, team provided great service and resolution of both claims very swiftly. The cherry on the top was that all expenses were covered under the warranty plan and I didn't pay anything at all!

2 years ago

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JORGE Dallas, TX

You guys were great and the price was right. I was a customer of AHS for over 15 yrs but the quality of their services and high disapproval ate on my service orders was unbearable. Plus they were going to increase my premium from $76 to $99 upon renewal this month.

1 year ago

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Susan Green Vancouver, WA

Representative was pleasant. He went through the plans and discounts available. He offered me the best plan for my needs. He explained how to stop the plan if I no longer needed it or was not happy with it. The overall experience was a good one.

1 year ago

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Linda DeRienzo St Louis, MO

So far, I'd rate you excellent. I didn't have to talk to someone not in the US. I see your A+ BBB rating. So, we will see what happens if something does happen. Thanks for your helpful explanations. I didn't get that from Select Home Warranty.

2 years ago

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Michael Conner League City, TX

The package put together for our needs was outstanding. Our representative was very helpful and knowledgeable. This is our first contract with Lifetime, and have no claim experience with them, however we don't expect to have an issue should we need servicing.

2 years ago

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Eddie Streeter Phoenix, AZ

Phone representative was friendly, knowledgeable, and open to answer all questions and concerns. The product offerings are top of the line and the pricing turned out to be among the best in the market. Very pleasurable experience!

2 years ago

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Mrs. Opperman Las Vegas, NV

The person I spoke with was Very Helpful in getting me started with this Home Warranty. Mr, M explained everything and made me feel extremely comfortable in joining this program. I’m happy to be apart of Life Time Home Warranty.

2 years ago

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Cat Azle, TX

I was very pleased to have all my Questions answered as well as any additional information I Inquired about, they were able to answer. They also answered my concerns about Response time for our location as well as covering new items in a newly built home. They were very professional.

2 years ago

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Dawn-Alena Rice Centralia, WA

I am a new customer and very satisfied with the quality of service from all representatives. All were professional, knowledgable, friendly, patient and extremely customer service oriented. I am sure I am going to be happy I joined the Lifetime Home Warranty family.

2 years ago

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Susan Wilkins Rosedale, MD

I really was impressed with my conversation with Mike M he really made it easy to understand the warranty that I wanted to get and let me know what was the best plan that was available I'm glad that this company made it easy and listen to any questions you have thank you

2 years ago

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Susan Barber Tacoma, WA

Signing up with this company was a snap. I’ve been with “another” company for 25 years and finally after their third failure to provide service I canceled my three home warranty. Please try this company and see how it works for you.

2 years ago

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Susan Dake Louisville, KY

Mr. Collins explained the entire policy to me along with prices. I signed up and am hoping for an awesome experience if i have a claim. If i do I will recommend to all my friends. Great prices compared to American Home Shield, which i have had for many years, but their prices went up entirely too high to be affordable.

2 years ago

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Julia Rose Denver, CO

Definitely one of the best home warranty service providers I've encountered so far. Very pleasant team, excellent customized plans and prices that are completely transparent and crystal clear. Customer service was clear and easy to understand. Coverage offered and price was outstanding.

2 years ago

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Megan Schutt Wilmington, DE

Excellent services very experienced repair team and easy claim policies. There is no doubt that Lifetime Home Warranty is among the best home appliances warranty company in the market today. I recommend Lifetime Home Warranty to all who wants reliable warranty on home appliances and systems

2 years ago

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Eric Alexander VA

I have taken the home appliances warranty from the Lifetime Home Warranty for both of my houses around months back and very happy with it. I have made claim of dishwasher repair since then and it was handled very promptly and without any delays. The staff is friendly and experienced. Very happy with the services and support indeed.

2 years ago

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Shazi B Los Angeles, CA

Best service I've received in a while!! Jack was extremely quick in reaching out upon my initial quote on website, he was great and answered all of my questions. Thank you Lifetime!!!I appreciated his thorough explanation of the company and service

2 years ago Edited April 26, 2022

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jariee Chicago, IL

When I called LHW I spoke with Tom and he was patient with me. I was explained everything he was the rep I talked to and he was great. I am a veteran and he applied a discount for that so I thanked him and purchased over the phone. 5 Stars

2 years ago

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James Ludhiana, PB

The home appliances and systems warranty of the Lifetime Home Warranty is by far the best in the market that I’ve come across. They provide end to end support on damaged appliances and customer support is also quite excellent.

2 years ago Edited November 17, 2021

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Leva G Dallas, TX

Very friendly staff, excellent warranty plans and top of the line support. Lifetime Home Warranty provides very reliable warranty services on your home appliances and systems and In case of claim the damaged items are repaired or replaced at no cost of the owner!

2 years ago

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Anny E VA

I own 4 personal properties and have taken home warranty plan of Lifetime Home Warranty since July. Since then I had faced to claim warranty for 2 of my houses.All I can say is it was very smooth process. Very helpful staff and fast services!

2 years ago

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Reyansh K Santa Clara, CA

I am a real estate agent and regularly need damage repair of home appliances and systems. For the last few months, I trust Lifetime Home Warranty for the warranty of the home appliances and systems of all my properties. Their services is great and premiums are quite attractive.

2 years ago

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Jay R

I am quite satisfied with the services and support of the Lifetime Home Warranty and its team. The staff is indeed very helpful and guides you well on any kind of warranty claim. I had to file claim for broken washing machine dryer and the whole experience was quite smooth.

2 years ago

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Richard T Falls Church, VA

Lifetime Home Warranty offers best in the class home warranty services at very nominal prices. The team is very professional and handles all the claims very diligently. Thanks to the warranty, I got my fire alarm systems repaired at no cost.

2 years ago

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Austin E Newark, NJ

The team of lifetimehomewarranty has helped me quite a few times since I’ve taken their warranty plan. I repeatedly face home appliances and home system issues in my 4 rented properties but thankfully all the expenses are covered under my warranty plan!

2 years ago Edited November 5, 2021

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Dave Richardson

I have been a client of lifetime home warranty for the past 10 months now and my overall experience has been very satisfactory. Suffered the damage of some of very expensive home appliances few months back but the claims were approved and all items were fixed without any hassle.

2 years ago

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Hudson R. Newark, NJ

If you are looking for some of the best warranty plans for your home appliances and systems then lifetimehomewarranty is the place for you. Very professional staff and superior services with timely support. Highly recommended.

2 years ago Edited November 1, 2021

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Alyssa Victoria Mohali, PB

Being a real estate agent, I blindly trust these guys for total home warranty of the appliances and systems. I have faced faulty products in few houses in the past but thanks to the warranty of lifetimehomewarranty, all the products were repaired without any charges.

2 years ago

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Keri Spokane, WA

Peter worked hard to find the best solution for my renewal rate and future options as well. He was very helpful and next year we will be signing a multi year deal that he spoke about. No hard sell just common sense and options for us to really think about. I’ve had a great experience and will be asking my friends who is a busy realtor to refer her clients to your company as well as my siblings and friends as well. I appreciate the courtesy and timely service!

1 year ago

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Christopher Edwards Chicago, IL

Thank you for looking out for us Vets I am so glad that I came across this company. I requested a quote and spoke with a professional who walked me through all features of the service. I felt very comfortable with my choice and will consider purchasing a multi-year plan. I want to see how the first 6 months go and adjust from there. Thank you for your regards for veterans. Semper Fi!

2 years ago

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Layla&Tad Nolen Albuquerque, NM

New policyholder; still not out of waiting period. However, shopping around and this was the highest rated, best reviewed company for home warranty. With comparable coverage and add-ons, this contract is about $60 cheaper each month than the next leading company, plus a cancel-anytime option. Agent/Rep (Peter C.) was friendly and VERY knowledgeable. Looking forward to being a customer and continuing my patronage in the years to come.

2 years ago

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Paulette Harp Pinckney, MI

This company is a scam. They approved one service, and not another , and then they never reimbursed the approved payment. I am unable to reach a real rep, only get their answering service. Never get a call or email back. Interesting complaint process. Even on their website on my account, that did not work. They also have an arbitration clause. Pay $500 to have the case looked at. Well that is also the cost of the insurance. For me it was $564 X 2 for 2 homes. Some kind of bait and switch. Even complaints to my states Better Business bureau in Michigan, went unanswered. They said they contacted me which was a lie. They only contacted me to say part of the agreement was to not post negative reviews. If I removed it I would be reimbursed. Nope! Another lie. I don't see how they are not stopped. Any suggestions?? The company is out of Delaware and I even had a Lawyer review my complaint, he seemed to think both service requests were legitimate. Tried to Email them, guess what, not a real account!

11 months ago

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Robert Berrios Hialeah, FL

Excellent customer service . Very informative and knowledgeable. Thorough explanation of how plan works. Patient when asked questions. All companies should train there employees like this.

1 year ago

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Carolyn Knoxville, TN

Can't say enough good things about Steve C. He was honest and caring. So glad that we got to talk to each other. Have/had choice home warranty (🤢) and am so glad that Steve got in touch with me

1 year ago

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Tess Hoskins Chicago, IL

Just signed up, so I can't say much yet. However I had called a few other companies to compare not only cost but the experience getting the information about plans. I chose LifeTime.

2 years ago

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Roxanne Hornberger Dodge City, KS

Peter was very patient. He explained everything including additional perks if I wanted. Gave me ample time to make a decision. If life time work as well as he did, you will have a very satisfied customer.

2 years ago

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Frank Sohrabi San José, SJ

Just signed up with Lifetime Warranty, Seem to be a reputable company. Eric the regional manager was a big help in answering all my questions before signing me up. Also giving me all my possible options

2 years ago

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George Glover Corpus Christi, TX

I have no experience with the company; I did like the service provided by Steve C in sales. He did his job thoroughly and covered all the bases, including discounts. My hope is that my experience going forward is as good.

2 years ago

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Eric Lyndhurst, NJ

Fast response time they sent out a technician in like 15 hours and then in 2days and when my own technician couldn't fix it they sent out there's and there customer service is very good

2 years ago

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Larry - Judy Crossley Summerville, SC

Steve C was great, I had just had a bad experience with Select HW, The neted me out with $61 for replacement of an unrepairable built-in microwave oven which cost me $245 to replace, and I had to install it myself.

2 years ago

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Amber Phoenix, AZ

Mike was very helpful and available to answer all my questions. The plan options were a much needed savings relief after the purchase of our home. Now we have peace of mind for the next 6 years.

2 years ago

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Kimberly and Simeon Martin Albuquerque, NM

Customer service representative was helpful and considering of our needs for coverage. He explained all of our features, and add on to the coverage. It's great to have a home warranty. To cover my home and appliances.

2 years ago Edited July 26, 2022

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Kelly Brooks Indianapolis, IN

This was a fairly easy decision today thanks to Peter C. He explained all the details and even helped me to add-on some coverage on my home so I'm comfortable knowing if anything fails I covered!

2 years ago

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Rosa Melvin Baltimore, MD

From beginning to end the representatives were courteous and informative. They took the time to answer and re-answer my questions with patience and courtesy. It was a pleasure speaking with them.

2 years ago

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Michael Glissman Denham Springs, LA

The gentleman that helped me out over the phone was very knowledgeable is ironological of everything pricing prison very good will good we'll send business your way Thank you Michael Glassman

2 years ago

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Mrs L Corpus Christi, TX

Whoever I spoke to gave me all the information I needed without asking a lot of questions. Your reviews were excellent and your price was very reasonable. Our previous company was very hard to deal with.

2 years ago