Landmark Home Warranty
6.7
Overall Score
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Verified Customer
Review Source
Anthony and Stephanie Porvaznik Yuma, AZ
4 years ago
Reply from Landmark Home Warranty
We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Dec. 3rd, 2019
Verified Customer
Review Source
Regina Sweat Las Vegas, NV
4 years ago
Reply from Landmark Home Warranty
We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Dec. 3rd, 2019
Verified Customer
Review Source
Waleed San Antonio, TX
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Dec. 3rd, 2019
Verified Customer
Review Source
Mary McClellan
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Nov. 22nd, 2019
Verified Customer
Review Source
Shirley
4 years ago
Reply from Landmark Home Warranty
We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Nov. 22nd, 2019
Verified Customer
Review Source
Angie
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Nov. 22nd, 2019
Verified Customer
Review Source
Maureen Patti Meridian, ID
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Oct. 11th, 2019
Verified Customer
Review Source
Kevin Dodge Lewisville, TX
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Oct. 11th, 2019
Verified Customer
Review Source
Dave S The Colony, TX
4 years ago
Reply from Landmark Home Warranty
We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Oct. 11th, 2019
Verified Customer
Review Source
Annette
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Oct. 8th, 2019
Verified Customer
Review Source
Audra Roberts
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Oct. 8th, 2019
Verified Customer
Review Source
Bill Lytle
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Oct. 8th, 2019
Verified Customer
Review Source
Heather Kunz
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Oct. 8th, 2019
Verified Customer
Review Source
Tommy G
4 years ago
Reply from Landmark Home Warranty
If your covered system needs to be replaced, depending on the cause of the failure, the warranty will cover to replace your unit with a comparable one. We match in capacity, efficiency, and features, but not in brand, color, or dimensions.
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Oct. 8th, 2019
Verified Customer
Review Source
Sharon M
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Oct. 8th, 2019
Verified Customer
Review Source
Art and Nelda Christean
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Sep. 17th, 2019
Verified Customer
Review Source
Reni B
4 years ago
Reply from Landmark Home Warranty
I am sorry to hear that you feel this way. If you have any further questions regarding your warranty, please do not hesitate to reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Sep. 17th, 2019
Verified Customer
Review Source
Lisa Fitzgerald
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Sep. 17th, 2019
Verified Customer
Review Source
Diana Cesarini
4 years ago
Reply from Landmark Home Warranty
Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jul. 25th, 2019
Verified Customer
Review Source
Jennifer Burbidge Salem, OR
4 years ago
Reply from Landmark Home Warranty
Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jul. 22nd, 2019
Verified Customer
Review Source
Lilly Chen Walton Sierra Vista, AZ
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jul. 19th, 2019
Verified Customer
Review Source
Nick
4 years ago
Reply from Landmark Home Warranty
We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jul. 11th, 2019
Verified Customer
Review Source
Vickie McInteer
4 years ago
Reply from Landmark Home Warranty
I am sorry to hear that you may have been misinformed on your coverage. The warranty does not cover for smoke detectors. I would be happy to go over any coverage questions you may have. Please feel free to reach out to me at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jul. 11th, 2019
Verified Customer
Review Source
Mike
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jul. 11th, 2019
Verified Customer
Review Source
Deborah Rissman
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jul. 11th, 2019
Verified Customer
Review Source
texas home
4 years ago
Reply from Landmark Home Warranty
I am sorry to hear about the services you have been provided. Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I have forwarded your feedback to the appropriate departments to implement the necessary training to better our services. If you have any further questions, please do not hesitate to reach out.
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jun. 27th, 2019
Verified Customer
Review Source
Gregory F.
4 years ago
Reply from Landmark Home Warranty
We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jun. 27th, 2019
Verified Customer
Review Source
Rispah Otieno
4 years ago
Reply from Landmark Home Warranty
We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jun. 27th, 2019
Verified Customer
Review Source
Charles Barnett Sahuarita, AZ
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jun. 27th, 2019
Verified Customer
Review Source
Rashanda Hawkins Cedar Hill, TX
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jun. 20th, 2019
Verified Customer
Review Source
Kathleen Acquistapace Grants Pass, OR
4 years ago Edited January 10, 2024
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jun. 20th, 2019
Verified Customer
Review Source
SHAWNA Riach
4 years ago
Reply from Landmark Home Warranty
Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear about your experience. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jun. 13th, 2019
Verified Customer
Review Source
Robert Mell
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. I see that you have been authorized to use a contractor of your choice. Once you have been able to get your home re-keyed, please reach out to Landmark to review your invoice. The warranty covers up to 6 locks and will provide 4 copies of the keys. Please let me know if you have any further questions.
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jun. 13th, 2019
Verified Customer
Review Source
Bonnie
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jun. 13th, 2019
Verified Customer
Review Source
Leticia Putnam
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jun. 13th, 2019
Verified Customer
Review Source
Dan C.
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jun. 13th, 2019
Verified Customer
Review Source
Kim Harper-Kennedy
4 years ago
Reply from Landmark Home Warranty
We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jun. 13th, 2019
Verified Customer
Review Source
Stephanie Taylor
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
May. 30th, 2019
Verified Customer
Review Source
Charles Santaguida
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. I am sorry to hear about your experience with your HVAC service request. When a replacement is needed, there are often modifications that need to be done to ensure the unit works in your home. I see that we were able to offer a cash in lieu of replacement to assist you with what the warranty can cover.
I would be happy to go over your coverage in more detail and answer any questions you may have to better understand the warranty guidelines. You can reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
May. 30th, 2019
Verified Customer
Review Source
Jesse Munoz
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
May. 30th, 2019
Verified Customer
Review Source
JM
4 years ago
Reply from Landmark Home Warranty
We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
May. 30th, 2019
Verified Customer
Review Source
Nathan and Alicia Reed
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
May. 30th, 2019
Verified Customer
Review Source
J D
4 years ago
Reply from Landmark Home Warranty
Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear about your experience with your plumbing service request. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
May. 30th, 2019
Verified Customer
Review Source
Mary Garcea Waco, TX
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Cheyenne Rapier
Customer Relations Manager
May. 21st, 2019
Verified Customer
Review Source
Antonio Jaramillo Houston, TX
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
May. 22nd, 2019
Verified Customer
Review Source
Nonnie
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
May. 22nd, 2019
Verified Customer
Review Source
Cameron B
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
May. 15th, 2019
Verified Customer
Review Source
Elizabeth Phoenix, AZ
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
May. 15th, 2019
Verified Customer
Review Source
Mark R.
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
May. 14th, 2019
Verified Customer
Review Source
michael
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!
Sincerely,
Tiffany Nguyen
Customer Relations Manager
May. 14th, 2019
