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Landmark Home Warranty Reviews

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7.2

Overall Score

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Marianne Bloom Yuma, AZ

Always eager to help with your problem, friendly customer service

4 years ago

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star star star star star

Leslie blair Caldwell, ID

Customer service was good fast efficiency ive used it a few times

4 years ago

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star star star star star

Pamela Buckholz Kingman, AZ

Efficiency, Communication, Courtesy and Quality of Contractors, Follow Through.

4 years ago

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Reply from Landmark Home Warranty

Dear Mrs. Buckholz, Thank you so much for the 5 star review and testimony regarding your outstanding service experiences with Landmark Home Warranty! Providing service that exceeds your expectations, with friendly representatives that are courteous and professional, is our number one priority, and we absolutely love the positive feedback. On behalf of the entire team, thank you for entrusting Landmark! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Mar. 24th, 2020

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T Andersen

Quickly solves problems and customer service is very helpful.

4 years ago

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Reply from Landmark Home Warranty

Dear T Andersen,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 26th, 2020

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star star star star star_border

S. BROWN

Good experience with customer support and getting repair contractors out in a timely manner.

4 years ago

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Reply from Landmark Home Warranty

Dear S. Brown,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at customerrelations@landmarkhw .com.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 26th, 2020

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star star star star star

Itchung Cheung

Excellent and expedient service. I wish there were more local contractors.

4 years ago

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Reply from Landmark Home Warranty

Dear Itchung,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 14th, 2020

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Lindsay

The customer service has been great. Landmark representatives have helped me with all my questions.

4 years ago

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Reply from Landmark Home Warranty

Dear Lindsay,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 11th, 2020

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star star star star star

Linda

They are prompt in setting up appointments when you contact them

4 years ago

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Reply from Landmark Home Warranty

Dear Linda,

Thank you for the great review! We hope to continue providing you remarkable service. Please do not hesitate to reach out to us for any questions you may have.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 11th, 2020

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star star star star star

Heather

Excellent service! Very fast action and very fast coming up with a solution

4 years ago

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Reply from Landmark Home Warranty

Dear Heather,

We are pleased to hear that you feel this way! Thank you for the time you have taken to share your feedback. Please do not hesitate to reach out to us for any questions you may have!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 11th, 2020

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star star star star star

Benjamin

Fast claims service, never been denied. You can even file a claim online.

4 years ago

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Reply from Landmark Home Warranty

Dear Benjamin,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 24th, 2020

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star star star star star

Napoleon cardona

They are always to help out. And make it happen pretty fast.

4 years ago

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Reply from Landmark Home Warranty

Dear Napoleon,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 24th, 2020

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star star star star star

Danny

Landmark answers calls quickly and sets up appointments promptly.

4 years ago

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Reply from Landmark Home Warranty

Dear Danny,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 24th, 2020

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star star star star star

Mary allen

On time, friendly and finished, clean up their mess and out the door.

4 years ago

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Reply from Landmark Home Warranty

Dear Mary Allen,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 24th, 2020

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star star star star star

Hermann Bristow

Very professional efficient and also takes care of the problem

4 years ago

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Reply from Landmark Home Warranty

Dear Hermann,

We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 17th, 2020

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star star star star star

Shelby Reich

They were very professional and thorough with their work and scheduling!

4 years ago

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Reply from Landmark Home Warranty

Dear Shelby,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,
Cheyenne Rapier
Customer Relations Manager

Jan. 14th, 2020

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star star star star star

Sonia Diaz Vail, AZ

They have made my life much easier. I dont have to worry about it!

4 years ago

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Reply from Landmark Home Warranty

Dear Sonia,

We appreciate your feedback and hope to continue to provide remarkable service for you and a piece of mind. Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,
Cheyenne Rapier
Customer Relations Manager

Jan. 14th, 2020

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star star star star star

Satisfied Customer Yuma, AZ

They are always in contact to make sure service has been scheduled or completed

4 years ago

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Reply from Landmark Home Warranty

Dear Satisfied Customer,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,
Cheyenne Rapier
Customer Relations Manager

Jan. 14th, 2020

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star star star star star

Louise Smith Yuma, AZ

I was very happy with the response time. The worker was very knowledgeable.

4 years ago

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Reply from Landmark Home Warranty

Dear Louise,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,
Cheyenne Rapier
Customer Relations Manager

Jan. 14th, 2020

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star star star star star

Eddie Tucson, AZ

Good job and great customer service when I called I got fast answer

4 years ago

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Reply from Landmark Home Warranty

Dear Eddie,

Thank you for the time you have taken to share your feedback. We are happy to see that we have been able to provide you with 5-star service. Please do not hesitate to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 8th, 2020

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star star star star star

DanyDaniel Lake Dallas, TX

They attend our request as soon as possible, good team with contractors

4 years ago

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Reply from Landmark Home Warranty

Dear DanyDaniel,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 8th, 2020

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Verified Customer

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star star star star star

Tony Stark Policci Chandler, AZ

Their customer service and follow up is ridiculously good. Amazing.

4 years ago

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Reply from Landmark Home Warranty

Dear Tony,

We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 31st, 2019

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Verified Customer

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star star star star star

Susan K. Eagle, ID

Provides good and timely service and works hard to retain business

4 years ago

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Reply from Landmark Home Warranty

Dear Susan,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 31st, 2019

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Verified Customer

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star star star star_border star_border

Tim galloway Austin, TX

Good for the easy and inexpensive (door locks). Very difficult for the expensive and complex (water heaters).

4 years ago

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Reply from Landmark Home Warranty

Dear Tim,

We are glad to see that our agents and contractors have been able to provide you with 3-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 31st, 2019

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Verified Customer

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star star star star star

Carolyn Buhlmann Boulder City, NV

Landmark processes claims very quickly and uses excellent contractors

4 years ago

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star star star star star_border

Susan O'Callaghan

they have always been as fast, helpful, and professional whenever we have needed help

4 years ago

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Reply from Landmark Home Warranty

Dear Susan,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 17th, 2019

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Verified Customer

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star star star star star

Mitch Roberts

Great company, good to work with, fast replies and good rates

4 years ago

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Reply from Landmark Home Warranty

Dear Mitch,

We are very happy to hear that we have been able to provide you with remarkable service. We appreciate the time you have taken to share your feedback. Please do not hesitate to reach out to us for any questions you may have.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 17th, 2019

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Verified Customer

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star star star star star

Martha Strauss

I have received rapid response to every request for service.

4 years ago

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Reply from Landmark Home Warranty

Dear Martha,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 17th, 2019

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Verified Customer

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star star star star star

Mary Stewart

Because this company is honest and always responds quickly to fix any problems!

4 years ago

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star star star star star

Kenneth D. Garrison

The Customer Service is very good and follow up on tickets is appreciated.

4 years ago

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Reply from Landmark Home Warranty

Dear Kenneth,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 17th, 2019

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Verified Customer

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star star star star_border star_border

Diane Cano

Made me wait for 1 week for repair on water heater. And had to pay for second service call repair not fixed first call.

4 years ago

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Reply from Landmark Home Warranty

Dear Diane,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to see that you feel this way. I have sent you a direct e-mail to better assist you.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 18th, 2019

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Verified Customer

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star star star star star

Joe Johanssen Sahuarita, AZ

They have done their job. I called twice and the process has been painless.

4 years ago

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Reply from Landmark Home Warranty

Dear Joe,

We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 3rd, 2019

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Verified Customer

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Review Source

star star star star star

Ruth tarp Nampa, ID

So nice and easy too work with. I wasn't sure what to expect but they are great

4 years ago

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Reply from Landmark Home Warranty

Dear Ruth,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 26th, 2019

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Verified Customer

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Review Source

star star star star star

Kristie Shanley

Making a claim is quick, customer service is easy to deal with

4 years ago

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Reply from Landmark Home Warranty

Dear Kristie,

We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 22nd, 2019

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Verified Customer

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star star star star star

Alan Courage

Always a quick response. Have always been more than pleased.

4 years ago

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Reply from Landmark Home Warranty

Dear Alan,

We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 22nd, 2019

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Verified Customer

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star star star star star

Mart

Great response great repair people, quick reaction and friendly sa5

4 years ago

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Reply from Landmark Home Warranty

Dear Mart,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 22nd, 2019

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Verified Customer

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star star star star star

Joe F

Took care of my service call quickly without any delay. Problem corrected.

4 years ago

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Reply from Landmark Home Warranty

Dear Joe,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 22nd, 2019

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Verified Customer

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star star star star star

Pam Crane

Quick response and helpful, courteous customer service. Thank you

5 years ago

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Reply from Landmark Home Warranty

Dear Pam,

We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 22nd, 2019

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Verified Customer

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star star star star star_border

Gary

Very good service. Good value. But as a matter of policy no one gets an excellent.

5 years ago

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Reply from Landmark Home Warranty

Dear Gary,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. I would be happy to discuss your coverage in detail. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 22nd, 2019

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Verified Customer

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star star star star star

John Sandy, UT

Great Customer service. Fast, efficient service and priced right. Good Product

5 years ago

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Reply from Landmark Home Warranty

Dear John,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 11th, 2019

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Verified Customer

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star star star star star

Amy Brocksmith Fall Creek, OR

Landmark has gone above and beyond to make things fair and right

5 years ago

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Reply from Landmark Home Warranty

Dear Amy,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 11th, 2019

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Verified Customer

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star star star star star

Pat

Every time I have called service is generated immediately. Great service

5 years ago

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Reply from Landmark Home Warranty

Dear Pat,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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Review Source

star star star star star

Maggie Bowers

Easy to deal with, without any hassle. Great customer service.

5 years ago

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Reply from Landmark Home Warranty

Dear Maggie,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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star star star star star

Pmj

Great service and in a timely manner, friendly and knowledgable

5 years ago

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Reply from Landmark Home Warranty

Dear Pmj,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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Review Source

star star star star star_border

JRobin

Wasn't impressed that appliance color match isn't guaranteed, but still a good deal.

5 years ago

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Reply from Landmark Home Warranty

Dear JRobin,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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Review Source

star star star star star

Sherri Washington

Prompt response , helpful staff, offer to help and honest about pricing.

5 years ago

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Reply from Landmark Home Warranty

Dear Sherri,

We appreciate the time you have taken to share your wonderful feedback! Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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Review Source

star star star star star

Mary Wadsworth

Landmark has always been very responsive, and you reach a person when you call.

5 years ago

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Reply from Landmark Home Warranty

Dear Mary,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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Review Source

star star star star star_border

Evan

They were great! We were able to get the service we needed quickly and done well.

5 years ago

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Reply from Landmark Home Warranty

Dear Evan,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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Review Source

star star star star star

Bob

We didn't have to do anything. Landmark took care of everything.

5 years ago

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Reply from Landmark Home Warranty

Dear Bob,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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Review Source

star star star star star

Maria Von Hatten

All our dealings with Landmark have. We to our satisfaction.

5 years ago

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Reply from Landmark Home Warranty

Dear Maria,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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Review Source

star star star star star

Bruce Moore

Only have had one incident, but it was handled quickly and efficiently.

5 years ago

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Reply from Landmark Home Warranty

Dear Bruce,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019