Protecting more than 70,000 homeowners each year, Landmark Home Warranty provides affordable and comprehensive home warranties for residential properties in Arizona, Idaho, Nevada, Oregon, Texas, and Utah. The home warranty company has local representatives and independent licensed contractors in every region it services.

Landmark Home Warranty is a member of the National Home Service Contract Association and the Texas Real Estate Commission. Founded in 2004, Landmark Home Warranty's headquarters reside in South Jordan, Utah.

Read Landmark Home Warranty reviews below to see what real consumers have to say about the warranty service provider. Current warranty reviews note quality and timely service, friendly and responsive service professionals, and comprehensive coverage. 

The Good

  • Customization (With a Service Fee)
  • Coverage Options for Real Estate Professionals
  • Pest Control Services
  • Homeowner Support
  • Helpful Website
  • Industry Recognition
  • Landmark Home Warranty Reviews

Customization (With a Service Fee)

Landmark Home Warranty company offers two main home warranty plans for homeowners. The coverage plans include a Home Systems Plan which covers systems such as a water heater, air conditioner, and pipe leaks. The other warranty plan, the Total Protection Plan, includes warranty services that cover appliances such as a washer and dryer, a built-in microwave, and a garage door opener. Specific coverage for what each warranty covers is as follows:

Home Systems Plan: $34–35 per Month (Depending on State)

  • Air conditioning/heating preseason
  • Unlimited air conditioning units
  • Subterranean termite treatment ($195 service call fee)
  • Failures due to sediment, rust, or corrosion
  • No-fault upgrades for code violations, improper repair, and haul away
  • Freon recapture/recovery/recharge
  • Water heaters (up to 70 gallons, unlimited units)
  • HVAC modifications
  • Tankless water heaters
  • Hydro jetting
  • Concrete-encased pipe leaks
  • Drain line stoppages
  • Pest control treatment
  • Shower and diverter valves
  • Pressure regulators
  • Interior hose bibs
  • Ceiling and exhaust fans
  • Unlimited heating units
  • Whirlpool motor and pump assembly
  • Unlimited air conditioning units
  • Toilet removal/reattachment
  • Plumbing pipe leaks
  • Plumbing pipe leaks
  • Faucets, showerheads, and arms
  • Toilets
  • Electrical system

Total Protection Plan: $55–56 per Month (Depending on State)

  • Everything included in the Home Systems Plan
  • Garage door opener unit and remote transmitter
  • Oven/range/cooktop
  • Built-in microwave
  • Central vacuum
  • Kitchen exhaust fan
  • Dishwasher
  • Kitchen refrigerator
  • Garbage disposal
  • Washer and dryer

Available Add-Ons (Depending on State)

Landmark Home Warranty also allows homeowners to customize their plans by adding extra services and major appliances for an additional monthly fee. Having customizable plans can provide peace of mind to homeowners because they don't have to purchase entirely new warranty policies to include the appliances they want coverage for, making quality assurance a priority. Customers can select individual systems and appliances to add on to their current home warranty plan.

  • Booster pump
  • Freestanding icemaker
  • Salt water equipment
  • Grinder pumps
  • Septic system and pumping
  • Water softener
  • Exterior pipe leak repair
  • Well pump
  • Garage door opener
  • Roof leak repair
  • Swimming pool/hot tub/portable spa equipment
  • Wet bar refrigerator

Coverage Options for Real Estate Professionals

In addition to offering packages for homeowners, Landmark Home Warranty services also include home warranty coverage options for real estate professionals. Four different real estate plans ranging in price from $375 to $525 per year are available, giving real estate agents the ability to select the home warranty coverage level they prefer.

Pest Control Services

Landmark Home Warranty includes pest control services in of each of its plans, and you don't have to pay extra for it. This is relatively unique within the industry and can help homeowners to save money by avoiding the cost of a separate pest control contract. 

Homeowner Support

Landmark Home Warranty strives to make it as easy as possible for its customers to protect their homes. The company provides an accessible homeowner dashboard where customers can check their coverage, open a claim, and renew their home warranty coverage and plans online.

Landmark Home Warranty also provides phone support, and the company has customer service account managers that are available to answer questions and help homeowners open a claim or coordinate a repair or appliance replacement.

Helpful Website 

Landmark Home Warranty's website is quite robust and provides several helpful resources. There is a blog section of the company's website that includes information about buying or selling a house, HVAC, plumbing, appliance warranties, home repairs and maintenance, electrical systems, real estate, pest control, property management, lifestyle and decor, and home warranties. Each of these topics has its own section and includes numerous articles within each that provide information and advice on subjects within the topic. 

Industry Recognition 

Landmark Home Warranty has received a number of industry accolades and accreditation, including ranking #929 on the Inc. 5000's list of fastest-growing companies of 2016 and #22 on the Utah Business Fast 50 list in 2016. Additionally, Landmark has received a large portion of positive home warranty reviews, and they protect and offer coverage to over 70,000 homeowners each year. 

Landmark Home Warranty Reviews

Especially with home warranty companies, you want to make sure you're going with a company that will give you reliable and exceptional service. Landmark Home Warranty reviews reflect just that with high star ratings from consumers. Even with thousands of reviews, the company's overall star rating is quite high.

The company also responds personally to its customer reviews, so you know the business sees customer feedback and takes it seriously, which is comforting for the consumer. 

Positive review highlights include a quick claim and repair time and remarkable service and maintenance workers. Browse Landmark Home Warranty reviews below to see what else customers are saying about the warranty service. 

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The Bad

  • Limited Availability

Limited Availability

Currently, warranty service provider only offers its services in six states: Arizona, Idaho, Nevada, Oregon, Texas, and Utah. Although the company has announced that it plans to expand nationwide, clients who live elsewhere at this time will not have the ability to purchase home warranty coverage from Landmark Home Warranty.

The Bottom Line

Landmark Home Warranty is a well-respected home warranty company that offers a number of attractive features, including customer service from licensed contractors in every area they are located in, customizable plans for homeowners, packages specifically geared towards real estate professionals, pest control services, customer support, and an informative website.

Landmark Home Warranty is definitely worth looking into for those living within its service area of Arizona, Idaho, Nevada, Oregon, Texas, and Utah. Check out Landmark Home Warranty reviews below if you want to see what consumers have to say about the service provider.

Customer reviews currently highlight effective quality assurance for timely service and repair, quality customer service, affordable prices, and much more.

We'll Introduce You!

Call our recommended rep over at Landmark Home Warranty below.

1-(844) 836-5114

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User Reviews

Star Rating

4.2
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3,272 Reviews

Review Breakdown

5 star
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1 star
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Sentiment Criteria

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Froilan Javier Rivas

February 14th, 2020 DETAILS arrow_drop_down
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Could cover more when it comes to insect treatment for you home instead of just the inside of the house it should be both inside and out.

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Reply from Landmark Home Warranty

Feb 14, 2020

Dear Froilan, I am sorry to hear that you feel this way. I will send your feedback to the appropriate department to implement the necessary steps to better our services. Please reach out to me directly at [email protected] if you have any further questions. Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Itchung Cheung

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Excellent and expedient service. I wish there were more local contractors.

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Reply from Landmark Home Warranty

Feb 14, 2020

Dear Itchung, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Debbie N

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In our family, we have 3 homes covered with Landmark Home Warranty. Anytime there is a problem with a covered item, it is easy to file a claim and we have only had good and reputable companies come for repair. The rates are reasonable and customer service is top notch. I highly recommend this home warranty company.

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Reply from Landmark Home Warranty

Feb 14, 2020

Dear Debbie, I am happy to hear we were able to repair your microwave oven! Thank you for taking the time to share your feedback. We hope to continue providing you remarkable service. Please do not hesitate to reach out to us for any questions you may have. Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Delaney

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The process is very simple, everyone is friendly

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Reply from Landmark Home Warranty

Feb 14, 2020

Dear Delaney, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Kristen Russell

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They are ok to work with but they sometimes to stand with the Warrenty a they offer or they nit pick it tell they can find something that should be fixed but they won't fix it because of the tiniest detail

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Reply from Landmark Home Warranty

Feb 14, 2020

Dear Kristen, I am sorry to hear that you feel this way. I would like the opportunity to review your service request in more detail to better address your concerns. Your feedback is taken very seriously. It provides great insights on how we can improve as a company to better serve our homeowners. Please reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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BJ

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Landmark has been great to work with. They address my questions and concerns quickly with high level of professionalism. They've processed my claims quickly and I've been happy with the service provided by the contractors.

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Reply from Landmark Home Warranty

Feb 14, 2020

Dear BJ, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Marcie

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Quick & Efficient. Everyone was extremely helpful, and got me taken care of in a timely manner.

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Reply from Landmark Home Warranty

Feb 14, 2020

Dear Marcie, Thank you for the great review! We hope to continue providing you remarkable service. Please do not hesitate to reach out to us for any questions you may have. Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Dean S. Aldous

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I had a problem with my oven and it took about a week and it was fixed.

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Renee mccall

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Great service great vendors vendors responded within 24 hrs of claim. No hassles

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Reply from Landmark Home Warranty

Feb 14, 2020

Dear Renee, Thank you for the great review! We hope to continue providing you remarkable service. Please do not hesitate to reach out to us for any questions you may have. Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Nicole Natti

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Fast response. No issues and take care of everything

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Reply from Landmark Home Warranty

Feb 14, 2020

Dear Nicole, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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PR Bussert

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pleasant to work with and takes care of the home owner

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Reply from Landmark Home Warranty

Feb 14, 2020

Dear PR Bussert, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Jess M

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Not much coverage: our water heater was leaking water and had a gas leak and it wasn't a priority because it still made hot water. Only have it because it came with sale of house. Seems to not be worth the pay.

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Reply from Landmark Home Warranty

Feb 14, 2020

Dear Jess, I am sorry to hear that you feel this way. I would like the opportunity to review your service request in more detail to better address your concerns. Your feedback is taken very seriously. It provides great insights on how we can improve as a company to better serve our homeowners. Please reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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John

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Current experience has been great. Several years ago was a struggle with the company. things must be moving in a better direction.

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Reply from Landmark Home Warranty

Feb 14, 2020

Dear John, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Ray Orta 702-277-3177

February 14th, 2020 Las Vegas, NV DETAILS arrow_drop_down
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I like the speed in which they sent a service man out to the property, and the fact that the serviceman was professional and did all he could to fix, repair and advise us how the process works.

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Reply from Landmark Home Warranty

Feb 14, 2020

Dear Ray, Thank you for the great review! We hope to continue providing you remarkable service. Please do not hesitate to reach out to us for any questions you may have. Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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V

February 11th, 2020 DETAILS arrow_drop_down
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User friendly staff, great personal service

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Reply from Landmark Home Warranty

Feb 11, 2020

Dear V, Thank you for the great review! We hope to continue providing you remarkable service. Please do not hesitate to reach out to us for any questions you may have. Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Theresa

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Responsiveness and quality of contractors

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Reply from Landmark Home Warranty

Feb 11, 2020

Dear Theresa, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Rod Tower

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My dishwasher needed a new motor, rather than replace the motor they offered us a new white unit but our unit is stainless steel and there was no offer to replace "in-kind". We then had a shower faucet leak and Landmark would ONLY cover the cost of the new unit plus installation and they would not cover the cost of the exterior wall demo or repair nor would they cover the cost of piping modifications needed for the new faucet. I am still waiting for Tiffany to respond after I detailed our complaints, which she requested in detail

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MSmith

February 11th, 2020 DETAILS arrow_drop_down
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They are very good, but don't always contract out of our immediate area.

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Reply from Landmark Home Warranty

Feb 11, 2020

Dear MSmith, Thank you for your review! We do have contractors that service multiple areas. They may not always be located in your city but will be able to still visit your home. If you have any further questions, I would be happy to assist you. You can reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Matt S

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Landmark provides a quality service and positive customer support, my wife and I were very happy with the outcome.

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Reply from Landmark Home Warranty

Feb 11, 2020

Dear Matt, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Lindsay

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The customer service has been great. Landmark representatives have helped me with all my questions.

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Reply from Landmark Home Warranty

Feb 11, 2020

Dear Lindsay, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Linda

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They are prompt in setting up appointments when you contact them

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Reply from Landmark Home Warranty

Feb 11, 2020

Dear Linda, Thank you for the great review! We hope to continue providing you remarkable service. Please do not hesitate to reach out to us for any questions you may have. Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Laurence

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So far they have been very helpful taking care of the problems that come with buying a used home. The companies that they have referred me to have been excellent!

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Reply from Landmark Home Warranty

Feb 11, 2020

Dear Laurence, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Heather

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Excellent service! Very fast action and very fast coming up with a solution

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Reply from Landmark Home Warranty

Feb 11, 2020

Dear Heather, We are pleased to hear that you feel this way! Thank you for the time you have taken to share your feedback. Please do not hesitate to reach out to us for any questions you may have! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Flint courter

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The warranty Doesn't cover anything would mu h rather have the cash in hand to cover the repairs needed instead of fighting with a middle man company

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Reply from Landmark Home Warranty

Feb 11, 2020

Dear Flint, I am sorry to hear that you feel this way. I would like to discuss your concerns in more detail and go over the warranty coverage with you. Please reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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EB

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It takes a long time for repairs and the contractors that they send out are awful.

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Reply from Landmark Home Warranty

Feb 11, 2020

Dear EB, I am sorry to hear that you feel this way. I would like the opportunity to review your service request in more detail to better address your concerns. Your feedback is taken very seriously. It provides great insights on how we can improve as a company to better serve our homeowners. Please reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Dan

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Streamlined process, Timeliness and Efficiency

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Reply from Landmark Home Warranty

Feb 11, 2020

Dear Dan, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Cynthia Dickinson

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I had my first experience asking for help, and they were very thorough and helpful.

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Reply from Landmark Home Warranty

Feb 11, 2020

Dear Cynthia, Thank you for the great review. We hope to continue providing you remarkable service. Please do not hesitate to reach out to us for any questions you may have. Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Corie Craig

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When we needed repairs done, they did everything they promised and did it promptly. They also followed up to make sure the work was getting done and that we were satisfied.

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Reply from Landmark Home Warranty

Feb 11, 2020

Dear Corie, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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CE Brennan

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great customer service, timely service, got the job done

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Reply from Landmark Home Warranty

Feb 11, 2020

Dear CE Brennan, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Casey

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Only four stars because web does not make it easy to find cutomer service contact. A common problem these days.

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Reply from Landmark Home Warranty

Feb 11, 2020

Dear Casey, If you visit us at www.landmarkhw.com, you can go to the bottom of the page and select "contact us" you will then be able to find our number, 866-306-2999, e-mail address, [email protected], and P.O. Box. If you have any further questions, you can reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Anthony Hall

February 11th, 2020 DETAILS arrow_drop_down
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They have for the most part always handled my requests

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Reply from Landmark Home Warranty

Feb 11, 2020

Dear Anthony, Thank you for the great review! We hope to continue providing you remarkable service. Please do not hesitate to reach out to us for any questions you may have. Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Eddie Rios

February 6th, 2020 Ogden, UT DETAILS arrow_drop_down
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Superior coverage for home appliances and other tech devices. I have felt that the coverage was expansive for the price. I have not found a better deal and customer service is leaps and bounds better than all the other services combined. Will not ever change services. So happy with Landmark Home Warranty Services.

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Richard Reed

February 4th, 2020 Midlothian, TX DETAILS arrow_drop_down
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I wholly appreciate the customer service representatives, who are genuine about serving and keeping our interests in perspective. We have had three items replaced now, a whole house heat pump system, an electric range oven, and a microwave and the arrangements made for replacement, including two check payment was 100 % correct.

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Reply from Landmark Home Warranty

Feb 04, 2020

Dear Richard, Thank you for the great review. We hope to continue providing you remarkable service. Please do not hesitate to reach out to us for any questions you may have. Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Bonnie J Lang

January 30th, 2020 Sierra Vista, AZ

We appreciate the fast service we had when the garage door opener stopped working. And then, we were very pleased that it was fully paid for by Landmark Home Warranty when it was determined that we needed a new replacement for the garage door opener. We are very happy we had the Home Warranty.

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Reply from Landmark Home Warranty

Jan 31, 2020

Dear Bonnie, We are happy to hear that we were able to provide you with 5-star service on your garage door request! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Jeff

January 24th, 2020 DETAILS arrow_drop_down
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Very responsive and vendors do their best to schedule calls at convenient times

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Reply from Landmark Home Warranty

Jan 24, 2020

Dear Jeff, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. I have sent you a direct e-mail to discuss your concerns in more detail. Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Benjamin

January 24th, 2020 DETAILS arrow_drop_down
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Fast claims service, never been denied. You can even file a claim online.

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Reply from Landmark Home Warranty

Jan 24, 2020

Dear Benjamin, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Napoleon cardona

January 24th, 2020 DETAILS arrow_drop_down
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They are always to help out. And make it happen pretty fast.

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Reply from Landmark Home Warranty

Jan 24, 2020

Dear Napoleon, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Homeowners Again

January 24th, 2020 DETAILS arrow_drop_down
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Quick response; quick follow up; good subcontractors.

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Reply from Landmark Home Warranty

Jan 24, 2020

Dear Homeowners, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. I have sent you a direct e-mail to discuss your concerns in more detail. Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Danny

January 24th, 2020 DETAILS arrow_drop_down
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Landmark answers calls quickly and sets up appointments promptly.

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Reply from Landmark Home Warranty

Jan 24, 2020

Dear Danny, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Norise Jastillana

January 24th, 2020 DETAILS arrow_drop_down
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Prompt reply and scheduling of contractor.

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Reply from Landmark Home Warranty

Jan 24, 2020

Dear Norise, We are happy to hear that you feel this way! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Mary allen

January 24th, 2020 DETAILS arrow_drop_down
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On time, friendly and finished, clean up their mess and out the door.

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Reply from Landmark Home Warranty

Jan 24, 2020

Dear Mary Allen, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Rick

January 24th, 2020 DETAILS arrow_drop_down
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When I have issues with my home, they have very responsive to my requests whether is a request for warranty service or a referral for repair estimate.

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Reply from Landmark Home Warranty

Jan 24, 2020

Dear Rick, Thank you for the five-star rating! We appreciate the time you have taken to share it. Please do not hesitate to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Brian

January 24th, 2020 DETAILS arrow_drop_down
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Charge 70 fee for Follow up repairs for exact same issue

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Reply from Landmark Home Warranty

Jan 24, 2020

Dear Brian, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. I have sent you a direct e-mail to discuss your concerns in more detail. Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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steve dragland

January 17th, 2020 Twin Falls, ID DETAILS arrow_drop_down
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My refrigerator broke. The repair cost would exceed the cost of replacing the refrigerator. The landmark Home Warranty requires that them to either repair or replace it. They refuse to do either, and offered me $127.00 in violation of the terms of the contract. This warranty is useless. It is a scam. They know they are breaching the contract. I recommend that you not buy the Landmark Home Warranty.

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Reply from Landmark Home Warranty

Jan 17, 2020

Dear Steve, You were sent an e-mail today in regards to a new offer. Should you accept this offer, please respond to the e-mail to get it properly processed. Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Dolly Gaylor

January 17th, 2020 DETAILS arrow_drop_down
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Great customer service and very polite. They were great to follow up with each step of process.

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Reply from Landmark Home Warranty

Jan 17, 2020

Dear Dolly, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Michael D Smith

January 17th, 2020 DETAILS arrow_drop_down
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We bought our home and needed service immediately. I placed a service order and they promptly resolved the issue as promised.

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Reply from Landmark Home Warranty

Jan 17, 2020

Dear Michael, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Hermann Bristow

January 17th, 2020 DETAILS arrow_drop_down
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Very professional efficient and also takes care of the problem

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Reply from Landmark Home Warranty

Jan 17, 2020

Dear Hermann, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Charlotte

January 17th, 2020 DETAILS arrow_drop_down
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They were Timely and there was no hassle.

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Reply from Landmark Home Warranty

Jan 17, 2020

Dear Charlotte, Thank you for the five-star rating! We appreciate the time you have taken to share it. Please do not hesitate to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Cynthia Perez

January 17th, 2020 DETAILS arrow_drop_down
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They answer service service call in a timely matter

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Reply from Landmark Home Warranty

Jan 17, 2020

Dear Cynthia, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Dave

January 17th, 2020 DETAILS arrow_drop_down
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The customer service representative was very responsive and the company that responded to my service request were timely

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Reply from Landmark Home Warranty

Jan 17, 2020

Dear Dave, We are happy to hear that you feel this way! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]