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Landmark Home Warranty

verified
$100 Guarantee
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9.4

Overall Score

Landmark Home Warranty

verified
$100 Guarantee
Offers customizable plans for an additional fee
1-(844) 836-5114

Landmark Promo

Protecting more than 70,000 homeowners each year, Landmark Home Warranty provides affordable and comprehensive home warranties for residential properties in Arizona, Idaho, Nevada, Oregon, Texas, and Utah. The home warranty company has local representatives and independent licensed contractors in every region it services. Landmark Home Warranty is a member of the National Home Service Contract Association and the Texas Real Estate Commission. Founded in 2004, Landmark Home Warranty's headquarters reside in South Jordan, Utah.

The Good

  • Customization (With a Service Fee)
  • Coverage Options for Real Estate Professionals
  • Pest Control Services
  • Homeowner Support
  • Helpful Website
  • Industry Recognition

Customization (With a Service Fee)

Landmark Home Warranty company offers two main home warranty plans for homeowners. The coverage plans include a Home Systems Plan which covers systems such as a water heater, air conditioning, and pipe leaks. The other warranty plan, the Total Protection Plan, includes warranty services that cover appliances such as washers and dryers, central vacuums, and dishwashers. Specific coverage for what each warranty covers is as follows:

Home Systems Plan: $34-35/Month (Depending on State)

  • Air conditioning and heating preseason
  • Subterranean termite treatment ($195 service call fee)
  • Pest control treatment
  • Failures due to sediment, rust, or corrosion
  • Unlimited air conditioning units
  • Unlimited heating units
  • HVAC modifications
  • Freon recapture/recovery/recharge
  • Electrical system
  • Ceiling and exhaust fans
  • Water heaters (up to 70 gallons, unlimited units)
  • Toilet removal/reattachment
  • Tankless water heaters
  • Hydrojetting
  • Plumbing pipe leaks
  • Concrete-encased pipe leaks
  • Drain line stoppages
  • Toilets
  • Whirlpool motor and pump assembly
  • Shower and diverter valves
  • Faucets, shower heads, and arms
  • Pressure regulators
  • Interior hose bibs
  • No fault coverage upgrades for code violations, improper repair, and haul away

Total Protection Plan: $55-56/Month (Depending on State)

  • Everything included in Home Systems Plan
  • Central vacuum
  • Garage door opener unit and remote transmitter
  • Dishwasher
  • Garbage disposal
  • Oven/range/cooktop
  • Built-in microwave
  • Kitchen exhaust fan
  • Kitchen refrigerator
  • Washer and dryer

Landmark Home Warranty company also allows homeowners to customize their plans by adding extra services and major appliances for an additional monthly fee. Prices vary by state, but available add-ons include the following:

  • Booster pump
  • Salt water equipment
  • Septic system and pumping
  • Exterior pipe leak repair
  • Garage door opener
  • Swimming pool/hot tub/portable spa equipment
  • Free standing icemaker
  • Grinder pumps
  • Water softener
  • Well pump
  • Roof leak repair
  • Wet bar refrigerator

Coverage Options for Real Estate Professionals

In addition to offering packages for homeowners, Landmark Home Warranty services also include home warranty coverage options for real estate professionals. Four different real estate plans ranging in price from $375 to $525 per year are available, giving real estate agents the ability to select the home warranty coverage level they prefer.

Pest Control Services

Landmark Home Warranty includes pest control services in of each of its plans, which is relatively unique within the industry and can help homeowners to save money by avoiding the cost of a separate pest control contract.

Homeowner Support

Landmark Home Warranty strives to make it as easy as possible for its customers to protect their homes. The company provides an accessible homeowner dashboard where customers can check their coverage, open a claim, and renew their home warranty coverage and plans online. Landmark Home Warranty also provides phone support, and they have customer service account managers that are available to answer questions and help homeowners open a claim or coordinate a repair.

Helpful Website 

Landmark Home Warranty's website is quite robust and provides several helpful resources. There is a blog section of the company's website that includes information about buying or selling a house, HVAC, plumbing, appliance warranties, home repairs and maintenance, electrical systems, real estate, pest control, property management, lifestyle and decor, and home warranties. All of these topics have their own blog section and include numerous articles within each that provide information and advice on subjects within the topic. 

Industry Recognition 

Landmark Home Warranty has received a number of industry accolades and accreditation, including ranking #929 on the Inc. 5000's list of fastest-growing companies of 2016 and #22 on the Utah Business Fast 50 list in 2016. Additionally, Landmark has received a large portion of positive home warranty reviews, and they protect over 70,000 homeowners each year. 

The Bad

  • Limited Availability
  • Relatively Short Time in Business

Limited Availability

Currently, Landmark Home Warranty only offers its services in six states: Arizona, Idaho, Nevada, Oregon, Texas, and Utah. Although the company has announced that it plans to expand nationwide, customers who live elsewhere at this time will not have the ability to purchase home warranty coverage from Landmark Home Warranty.

Relatively Short Time in Business

Landmark Home Warranty was founded in 2004, which means that the company has just over a decade of experience. Although the company has a proven track record during this time, many other companies in the industry have been in business for much longer and earned several more years of experience. With fewer years in business, customers may be hesitant to go with Landmark Home Warranty.

The Bottom Line

Landmark Home Warranty is a well-respected home warranty company that offers a number of attractive features, including customer service from licensed contractors in every area they are located in, customizable plans for homeowners, packages specifically geared towards real estate professionals, pest control services, customer support, and an informative website. Make sure you look over its many home warranty reviews and recommendations from customers. Landmark Home Warranty is definitely worth looking into for those living within its service area of Arizona, Idaho, Nevada, Oregon, Texas, and Utah.

We'll Introduce You!

Call our recommended rep over at Landmark Home Warranty below.

1-(844) 836-5114

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User Reviews

4.2

2232 Reviews

Your trust is our top priority, so we check all reviews for accuracy and relevance. Additionally, we do not allow companies to alter or remove reviews. Learn more

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Dustin H.
November 30th, 2018 Salt Lake City, UT DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

I couldn't be more disappointed with Landmark and its contractor, Husky Maintenance. We requested the furnace tune up that was covered by our warranty. Landmark sent Husky to do the tune up. After the service tech finished the "tune up" and left, our furnace stopped working. Husky sent out two other techs to fix it. They couldn't fix it and told us that the furnace now needed to be replaced. They also said they would have to tear out part of our kitchen to replace the furnace. So now we went from a working unit to a dead unit and the prospect of tearing out part of our kitchen. Since the furnace was working up until Husky did the "tune up" and died that same day, I have to believe that the Husky tech broke the unit. We called our own HVAC contractor out and he couldn't believe what Husky had done and what they were claiming needed to be done (ie, tearing our part of the kitchen) to replace the unit. When we told Landmark that we didn't want Husky replacing the unit, Landmark only offered one other contractor. The other contractor's online review were consistently one or two stars. Since we didn't want them either, Landmark offered to pay us $1000 and let us pay our own contractor. Needless to say, we're going to have to spend at least four times that amount to have a new furnace put in. Oh, and remember, it was Landmark's contractor that broke the furnace in the first place.

Helpful?
Lisa V
November 29th, 2018 Plano, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

My previous warranty company would send someone out then have to wait days before repair would get approved. With Landmark they send out a repair specialist and they fix it!

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Reply from Landmark Home Warranty

Landmark Customer RelationsNov 30, 2018

Dear Lisa, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Jim
November 28th, 2018 Washington, UT DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

In filling our claim we found that we had to pay for the $60.00 service call. The problem is that our washing machine was leaking water. The tech determined that the clutch was bad causing the drum to leak. Landmark said that they would pay for the clutch ($40.00) but not for the drum($160.00) even though the clutch caused the drum to leak. What kind of warranty is this?

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Reply from Landmark Home Warranty

Landmark Customer RelationsNov 29, 2018

Dear Jim, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Kelley Bradbury
November 28th, 2018 Eloy, AZ DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Great CS and always prompt with getting repairs completed. Quick response time and always great technicians!

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Reply from Landmark Home Warranty

Landmark Customer RelationsNov 29, 2018

Dear Kelley, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Aimee Stacy
November 26th, 2018 Nampa, ID DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

A few weeks ago our garage door spring snapped in half and we were unable to access and park in our garage. We live in chilly Idaho winters so wanted a fix asap. We submitted our claim online and were good as new in less than one business day. Thanks Landmark!

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Reply from Landmark Home Warranty

Landmark Customer RelationsNov 28, 2018

Dear Aimee, We are pleased to hear that we have been able to service you in a timely manner for your garage door! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Wayne
November 26th, 2018 Argyle, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Landmark is always helpful and work the claims very quickly and easily. The representatives are polite and very helpful.

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Reply from Landmark Home Warranty

Landmark Customer RelationsNov 28, 2018

Dear Wayne, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Dennise A.
November 26th, 2018 Salt Lake City, UT DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Always responds quickly to my problems. Always sends professional and proficient contractors. I will continue to keep a policy with Landmark as long as I own a home.

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Reply from Landmark Home Warranty

Landmark Customer RelationsNov 28, 2018

Dear Dennise, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Bonnie Petti
November 20th, 2018 Dickinson, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Top rated #1 - always resolves my claims in a timely manner. Always a professional staff. Highly recommended their service!

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Reply from Landmark Home Warranty

Landmark Customer RelationsNov 21, 2018

Dear Bonnie, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Melinda
November 20th, 2018 Roy, UT DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Had a leaky dishwasher. They got a repair man out the next day! Great customer service

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Reply from Landmark Home Warranty

Landmark Customer RelationsNov 21, 2018

Dear Melinda, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Allyson
November 20th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

I bought the most expensive warranty and it has turned out to be worthless. I've put in for 3 service calls and while the phone operator is polite, the technicians are another story. I needed my AC serviced because it kept freezing up. The tech never called me. I hounded him to set up an appointment. He didn't show up for the first 2 appointments and then finally showed up while I was at work and I had to have someone else meet him. He supposedly did what he could but said the system was old and not the right size. I continued to have problems throughout the summer and could never get a tech to come in a timely manner to fix it so we nursed it along. Then in the fall my furnace started having problems and I had my own tech take a look. He said the airflow was the problem and probably has been for the last 6 months. His diagnostic showed that this would also be the cause of my AC problems. He showed me pictures and was pretty conclusive. I went back to Landmark with my findings, telling then that I think their tech did a poor job. Reviews on the tech they sent show he has a bad record including a license that was revoked. I confronted Landmark about sending out an incompetent tech and they blow if off as not their problem. So I spent $500 for a warranty that only guarantees me crappy work. Thanks Landmark

Helpful?
Arturo
November 16th, 2018 Fort Worth, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Landmark has been great when it comes to customer satisfaction as they were able to help me get a scheduled appointment for my heater within my time.

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Reply from Landmark Home Warranty

Landmark Customer RelationsNov 19, 2018

Dear Arturo, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Brianne S
November 13th, 2018 Dewey-Humboldt, AZ

We needed a plumber on a Sunday evening. Knowing we probably wouldn't get one Landmark still continued their efforts to try to find one. They found a company who came out first thing the next morning. They really saved the day.

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Reply from Landmark Home Warranty

Landmark Customer RelationsNov 14, 2018

Dear Brianne, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Carol Grivetti
November 12th, 2018 Houston, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

I have had several occasions to use Landmark's services. Each time, they have followed up along the way to be sure the contractor is performing timely and well. They have even helped me locate contractors for work outside of our agreement. A five star rating goes to this organization.

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Reply from Landmark Home Warranty

Landmark Customer RelationsNov 13, 2018

Dear Carol, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Janet D Bartels
November 9th, 2018 Sierra Vista, AZ DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Very quick to send out the needed professional for your requirements. Keep you informed and up to date with what to expect. Great communication. Ann A was fast, accurate, and informative about what to expect.

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Reply from Landmark Home Warranty

Landmark Customer RelationsNov 12, 2018

Dear Janet, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Aaron
November 9th, 2018 Eugene, OR DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Landmark is one of the few companies that actually honor their commitment to great service. We have had to use the service more than we would have liked. Each and every time Landmark has gone above and beyond to make sure that we are satisfied.

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Reply from Landmark Home Warranty

Landmark Customer RelationsNov 12, 2018

Dear Aaron, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Jesus Salazar
November 8th, 2018 Kennedale, TX

Very good service and professional on time and help me to resolve my problems

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Reply from Landmark Home Warranty

Landmark Customer RelationsNov 09, 2018

Dear Jesus, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Gina Stainbrook
November 6th, 2018 Herriman, UT DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

We have used our Home Warranty twice in the last 6 months. Landmark's service and the contractors they work with are stellar. They stay in touch with you to make sure your needs and expectations are met.

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Reply from Landmark Home Warranty

Landmark Customer RelationsNov 06, 2018

Dear Gina, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Anamichelle
November 6th, 2018 Mission, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

I've been with Landmark for almost a year and I'm thankful I have been. They have helped through several ac issues and beyond.

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Reply from Landmark Home Warranty

Landmark Customer RelationsNov 06, 2018

Dear Anamichelle, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Adam B
November 5th, 2018 Eagle Mountain, UT DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

They have a fast and easy online ordering process. I haven’t had to file a claim but am hopeful it will be just as easy.

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Reply from Landmark Home Warranty

Landmark Customer RelationsNov 06, 2018

Dear Adam, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home and look forward to the opportunity to assist you. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Nancy
November 6th, 2018 Chandler, AZ DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

After receiving a quote on a replacement washing machine, I had to contact Landmark because it wasn't an accurate comparison. I had a front loader and they wanted to replace it with a top loader. They were very nice and accommodating in getting a new quote which met with my approval.

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Reply from Landmark Home Warranty

Landmark Customer RelationsNov 06, 2018

Dear Nancy, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that we were able to work with you on your washer replacement to your satisfaction. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Brenda
November 6th, 2018 Yuma, AZ DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

They have followed through to check on things. Very impressed.

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Reply from Landmark Home Warranty

Landmark Customer RelationsNov 06, 2018

Dear Brenda, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
SANDRA OLIVO
October 31st, 2018 Sierra Vista, AZ DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Landmark Home Warranty is the best company of its kind that I have ever had experience with. They are caring, considerate, prompt and professional.

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Reply from Landmark Home Warranty

Landmark Customer RelationsNov 01, 2018

Dear Sandra, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Ryan Wilson
October 31st, 2018 Queen Creek, AZ DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Landmark was wonderful in getting our pool filter taken care of. It was a pleasant experience!

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Reply from Landmark Home Warranty

Landmark Customer RelationsNov 01, 2018

Dear Ryan, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Carrie D
October 31st, 2018 Gilbert, AZ DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

They scheduled time quickly to come look at the problem and the guy that showed was very nice and professional!

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Reply from Landmark Home Warranty

Landmark Customer RelationsNov 01, 2018

Dear Carrie, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Angela Nelson
October 31st, 2018 Pleasant Grove, UT DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

I have referred my real estate clients to Landmark and have used them for some of my rental properties. The service works well and I have been happy so far. Definitely a great service to have for the first year of home ownership and also really helpful to have for rental properties.

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Reply from Landmark Home Warranty

Landmark Customer RelationsNov 01, 2018

Dear Angela, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Koti Bajjuri
October 30th, 2018 Sandy, UT DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

I had great service experience with two my services ordered through landmark. They were very helpful to fix my plumbing as soon as possible

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Reply from Landmark Home Warranty

Landmark Customer RelationsOct 31, 2018

Dear Koti, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Marilyn Farkas
October 29th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Fast and friendly help. Great contractors who do what they say they will do. Good follow-up. Couldn't be happier!

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Reply from Landmark Home Warranty

Landmark Customer RelationsOct 30, 2018

Dear Marilyn, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Jenienne
October 29th, 2018 Nampa, ID DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

I was gifted a home warranty when I bought my home in May 2018. I've had to call Landmark twice since I bought my house. The reps are friendly and make my service calls seamless. The send out reputable contractors (that have also been amazing). I will be continuing my home warranty when it ends in May 2019.

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Reply from Landmark Home Warranty

Landmark Customer RelationsOct 29, 2018

Dear Jenienne, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Ryan Knowles
October 26th, 2018 Glendale, AZ DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Had issues with my toilet and dishwasher. Landmark sent out repairmen and replacement appliances in a timely manner.

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Reply from Landmark Home Warranty

Landmark Customer RelationsOct 29, 2018

Dear Ryan, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Delores
October 25th, 2018 Sutherlin, OR DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Landmark Home Warranty has been very fast and efficient in taking care of our repairs on appliances.

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Reply from Landmark Home Warranty

Landmark Customer RelationsOct 26, 2018

Dear Delores, We are glad to see that our agents and contractors have been able to provide you with fast and efficient service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Mark C
October 25th, 2018 Nampa, ID DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Have been very prompt in helping with warranty needs, including preventative care to avoid costly repairs. Excellent follow up to make sure service was done and that we were satisfied.

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Reply from Landmark Home Warranty

Landmark Customer RelationsOct 26, 2018

Dear Mark, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Helpful?
Daisy Anderson
October 24th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

I had an issue with my garage door and called customer service yesterday. They contact Ed Economy Doir Service who called me this morning and came out an hour later and forced the issue. TJ was our service tech. I’ve been with Landmark Home Warranty for over 4 years and as a realtor, I know quite a bit about the different home warranty companies available in my area. I find Landmark to be the most reliable and helpful company and I also recommend them to my clients!!

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Reply from Landmark Home Warranty

Landmark Customer RelationsOct 25, 2018

Dear Daisy, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way and that we were able to service your garage door in a timely manner! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Kim
October 23rd, 2018 Ogden, UT DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Landmark is hands down the best home warranty company. I've never once had a problem with anything upon calling for a repair. It's always fixed fast and to good quality. Never a sloppy job!

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Reply from Landmark Home Warranty

Landmark Customer RelationsOct 23, 2018

Dear Kim, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Steve
October 22nd, 2018 Meridian, ID DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Service was excellent, quick and always on top of when my appointments are.

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Reply from Landmark Home Warranty

Landmark Customer RelationsOct 23, 2018

Dear Steve, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Jacquelyn
October 22nd, 2018 Crosby, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

After researching several home warranty companies when we purchased our new home we felt like Landmark had the best reviews and so far we're very happy with our choice. About a month after moving in our hot water went out. We contacted Landmark who found a company to complete the service. I was worried it would take a while off going back and forth between the companies to approve the fixes, however, we were able to receive our new water heater during the same initial visit without any hassle!

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Reply from Landmark Home Warranty

Landmark Customer RelationsOct 23, 2018

Dear Jacquelyn, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Terrri
October 19th, 2018 Surprise, AZ DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Landmark is quick on getting repairs completed. Their professional vendors were very responsive, provided adequate time frames and followed up with calls along the way to reporting. Landmark provided great follow up to making sure I was pleased with the work performance. I highly recommend Landmark for home warranty.

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Reply from Landmark Home Warranty

Landmark Customer RelationsOct 22, 2018

Dear Terrri, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Ashley Sherwood
October 19th, 2018 Round Rock, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

They stay connected and are very responsive. Although it takes a little longer than I would prefer to get issues handled. The fact that they stay in contact makes up for that because I don’t feel like I’ve been forgotten.

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Reply from Landmark Home Warranty

Landmark Customer RelationsOct 22, 2018

Dear Ashley, We are glad to see that we have been able to provide you with 4-star service! We would be happy to hear more on your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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David Sarten
October 18th, 2018 Round Rock, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

They provided the fastest response I have ever received from a warranty company contractor. I was notified within 4 hours that my service would take place the following morning. The plumber completely fixed the issue within an hour and offered helpful tips to avoid future concerns. A+ in my opinion.

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Reply from Landmark Home Warranty

Landmark Customer RelationsOct 19, 2018

Dear David, We are pleased to hear that we have been able to service your plumbing request in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Andrea Seaman
October 17th, 2018 Round Rock, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

They've always taken care of me and made sure my issue was fixed promptly and had fantastic follow up.

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Reply from Landmark Home Warranty

Landmark Customer RelationsOct 18, 2018

Dear Andrea, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Craig Brockhouse
October 17th, 2018 San Antonio, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Excellent experience. Really took care of my needs and my concerns.

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Reply from Landmark Home Warranty

Landmark Customer RelationsOct 18, 2018

Dear Craig, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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