error This company may not service all states.

Protecting more than 70,000 homeowners each year, Landmark Home Warranty provides affordable and comprehensive home warranties for residential properties in Arizona, Idaho, Nevada, Oregon, Texas, and Utah. The home warranty company has local representatives and independent licensed contractors in every region it services.

Landmark Home Warranty is a member of the National Home Service Contract Association and the Texas Real Estate Commission. Founded in 2004, Landmark Home Warranty's headquarters reside in South Jordan, Utah.

Read Landmark Home Warranty reviews below to see what real consumers have to say about the warranty service provider. Current warranty reviews note quality and timely service, friendly and responsive service professionals, and comprehensive coverage. 

The Good

  • Customization (With a Service Fee)
  • Coverage Options for Real Estate Professionals
  • Pest Control Services
  • Homeowner Support
  • Helpful Website
  • Industry Recognition
  • Landmark Home Warranty Reviews

Customization (With a Service Fee)

Landmark Home Warranty company offers two main home warranty plans for homeowners. The coverage plans include a Home Systems Plan which covers systems such as a water heater, air conditioner, and pipe leaks. The other warranty plan, the Total Protection Plan, includes warranty services that cover appliances such as a washer and dryer, a built-in microwave, and a garage door opener. Specific coverage for what each warranty covers is as follows:

Home Systems Plan: $34–35 per Month (Depending on State)

  • Air conditioning/heating preseason
  • Unlimited air conditioning units
  • Subterranean termite treatment ($195 service call fee)
  • Failures due to sediment, rust, or corrosion
  • No-fault upgrades for code violations, improper repair, and haul away
  • Freon recapture/recovery/recharge
  • Water heaters (up to 70 gallons, unlimited units)
  • HVAC modifications
  • Tankless water heaters
  • Hydro jetting
  • Concrete-encased pipe leaks
  • Drain line stoppages
  • Pest control treatment
  • Shower and diverter valves
  • Pressure regulators
  • Interior hose bibs
  • Ceiling and exhaust fans
  • Unlimited heating units
  • Whirlpool motor and pump assembly
  • Unlimited air conditioning units
  • Toilet removal/reattachment
  • Plumbing pipe leaks
  • Plumbing pipe leaks
  • Faucets, showerheads, and arms
  • Toilets
  • Electrical system

Total Protection Plan: $55–56 per Month (Depending on State)

  • Everything included in the Home Systems Plan
  • Garage door opener unit and remote transmitter
  • Oven/range/cooktop
  • Built-in microwave
  • Central vacuum
  • Kitchen exhaust fan
  • Dishwasher
  • Kitchen refrigerator
  • Garbage disposal
  • Washer and dryer

Available Add-Ons (Depending on State)

Landmark Home Warranty also allows homeowners to customize their plans by adding extra services and major appliances for an additional monthly fee. Having customizable plans can provide peace of mind to homeowners because they don't have to purchase entirely new warranty policies to include the appliances they want coverage for, making quality assurance a priority. Customers can select individual systems and appliances to add on to their current home warranty plan.

  • Booster pump
  • Freestanding icemaker
  • Salt water equipment
  • Grinder pumps
  • Septic system and pumping
  • Water softener
  • Exterior pipe leak repair
  • Well pump
  • Garage door opener
  • Roof leak repair
  • Swimming pool/hot tub/portable spa equipment
  • Wet bar refrigerator

Coverage Options for Real Estate Professionals

In addition to offering packages for homeowners, Landmark Home Warranty services also include home warranty coverage options for real estate professionals. Four different real estate plans ranging in price from $375 to $525 per year are available, giving real estate agents the ability to select the home warranty coverage level they prefer.

Pest Control Services

Landmark Home Warranty includes pest control services in of each of its plans, and you don't have to pay extra for it. This is relatively unique within the industry and can help homeowners to save money by avoiding the cost of a separate pest control contract. 

Homeowner Support

Landmark Home Warranty strives to make it as easy as possible for its customers to protect their homes. The company provides an accessible homeowner dashboard where customers can check their coverage, open a claim, and renew their home warranty coverage and plans online.

Landmark Home Warranty also provides phone support, and the company has customer service account managers that are available to answer questions and help homeowners open a claim or coordinate a repair or appliance replacement.

Helpful Website 

Landmark Home Warranty's website is quite robust and provides several helpful resources. There is a blog section of the company's website that includes information about buying or selling a house, HVAC, plumbing, appliance warranties, home repairs and maintenance, electrical systems, real estate, pest control, property management, lifestyle and decor, and home warranties. Each of these topics has its own section and includes numerous articles within each that provide information and advice on subjects within the topic. 

Industry Recognition 

Landmark Home Warranty has received a number of industry accolades and accreditation, including ranking #929 on the Inc. 5000's list of fastest-growing companies of 2016 and #22 on the Utah Business Fast 50 list in 2016. Additionally, Landmark has received a large portion of positive home warranty reviews, and they protect and offer coverage to over 70,000 homeowners each year. 

Landmark Home Warranty Reviews

Especially with home warranty companies, you want to make sure you're going with a company that will give you reliable and exceptional service. Landmark Home Warranty reviews reflect just that with high star ratings from consumers. Even with thousands of reviews, the company's overall star rating is quite high.

The company also responds personally to its customer reviews, so you know the business sees customer feedback and takes it seriously, which is comforting for the consumer. 

Positive review highlights include a quick claim and repair time and remarkable service and maintenance workers. Browse Landmark Home Warranty reviews below to see what else customers are saying about the warranty service. 

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The Bad

  • Limited Availability

Limited Availability

Currently, warranty service provider only offers its services in six states: Arizona, Idaho, Nevada, Oregon, Texas, and Utah. Although the company has announced that it plans to expand nationwide, clients who live elsewhere at this time will not have the ability to purchase home warranty coverage from Landmark Home Warranty.

The Bottom Line

Landmark Home Warranty is a well-respected home warranty company that offers a number of attractive features, including customer service from licensed contractors in every area they are located in, customizable plans for homeowners, packages specifically geared towards real estate professionals, pest control services, customer support, and an informative website.

Landmark Home Warranty is definitely worth looking into for those living within its service area of Arizona, Idaho, Nevada, Oregon, Texas, and Utah. Check out Landmark Home Warranty reviews below if you want to see what consumers have to say about the service provider.

Customer reviews currently highlight effective quality assurance for timely service and repair, quality customer service, affordable prices, and much more.

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User Reviews

Star Rating

4.2
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3,426 Reviews

Review Breakdown

5 star
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helmar Martens

October 27th, 2020 The Colony, TX DETAILS arrow_drop_down
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I have been renewing my Home Warranty with Landmark Home Warranty for 9 years now. They offer great services are reliable and trustworthy. They have kind, respectful and highly qualified customer representatives like Fred F, who regularly provides friendly and knowledgeable customer service.

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Shane Baxter

October 26th, 2020 , DETAILS arrow_drop_down
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Warranty service was a phone call away when the disposal went out. Renewal process was fast and easu andthe service advisor was essy to work with. Fred F did a commendable job. Thanks for the help.

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charlotte pratt

October 24th, 2020 Houston, TX DETAILS arrow_drop_down
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Friendly and efficient staff. Quick renewal process. Also, the contractors they send to the house have all been very professional.

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Antoinette W

October 24th, 2020 DETAILS arrow_drop_down
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Excellent response time and vendors. They respond quickly even on the weekends

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Cassandra Tate

October 24th, 2020 DETAILS arrow_drop_down
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Quick and fast service. Answered all of our questions

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Fleming Fam

October 24th, 2020 DETAILS arrow_drop_down
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It is easy to submit a claim, it gets assigned quickly, and the contractors have been honest and good to work with.

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October 24th, 2020 DETAILS arrow_drop_down
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There was no communication when I put in a claim.

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Lynne Nilson

October 22nd, 2020 Salt Lake City, UT

Fred was great. He helped me with my request quickly and professionally! I just signed up!

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Denise Jensen

October 21st, 2020 Saint George, UT DETAILS arrow_drop_down
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I called Landmark with some issues and concerns. I was connected to Kenneth. I very much dislike calling Landmark because I think that landmark has the worst customer service I have ever dealt with. However Landmark is the warranty company that we initially were given when we bought a home so we just Stuck with it. For now, maybe not in the future. However, when Kenneth answered the phone I was so pleasantly surprised of how nice and personal he was. He was very diligent in working to solve the issues that I was calling about. Kenneth made me feel at ease, it was not a stressful conversation, he was extremely polite and he listened to what I had to say first before chiming in and thinking he knew what I was calling about. (My experience with so many landmark associates. They just don’t listen to the customers.). Before hanging up Kenneth wanted to make sure that everything I needed was resolved. He said this in a very meaningful way showing me he really does care about Landmarks’ clients. He loves his job I can definitely tell that. You always know when someone is happy with their job because they are kind and polite. My experience with Kenneth helped me make the decision to stay with Landmark. Because of one of the issues that I am dealing with I have been extremely frustrated with Landmark and have been shopping around for another warranty company. So for now I am sticking with Landmark. I hope to be able to deal with Kenneth in the future if not, at least other Landmark employees who are pleasant and know what customer service is. In my opinion kenneth is a superstar!

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Ta

October 16th, 2020 DETAILS arrow_drop_down
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Great service and staff are very friendly

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Dave

October 16th, 2020 DETAILS arrow_drop_down
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It is so hard to not get put on eternal hold! This has happened several times.

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Sandra Blake

October 16th, 2020 DETAILS arrow_drop_down
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Fantastic customer service. Quick response to calls. Ease of use.

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Sarah Davies

October 14th, 2020 Meridian, ID DETAILS arrow_drop_down
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I had a great experience with Landmark Home Warranty. Fred F was very kind and helpful! He answered all of my questions and made sure my needs were met. Thank you, Fred!

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D&P

October 12th, 2020 Tyler, TX DETAILS arrow_drop_down
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We had used Landmark at a previous home, and wanted to use them again at our new home. Their coverage and pricing are great! Fred F was very helpful and answered all of my questions.

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john Quintero

October 9th, 2020 Yuma, AZ DETAILS arrow_drop_down
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Very good, Tricia D is very knowledgeable and very very SAVVY at customer service. She has excellent PEOPLE SKILLS,

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Phyllis

October 9th, 2020 DETAILS arrow_drop_down
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We have had several claims with Landmark. They are always professional. The contractors that they use are trustworthy and thorough.

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Becky

October 9th, 2020 DETAILS arrow_drop_down
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Great to work with, make sure you get repair in a timely manner

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Bvinson

October 9th, 2020 DETAILS arrow_drop_down
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They didn't waste any time in setting up an appointment with the repair company.

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Jeffrey

October 9th, 2020 DETAILS arrow_drop_down
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1 call to a friendly person and work is done the next day

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Dee

October 9th, 2020 DETAILS arrow_drop_down
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They were friendly, skilled professionals that provided good service.

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Kathi

October 9th, 2020 DETAILS arrow_drop_down
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They have taken care of any problems we have had.

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Dayne Gardner

October 9th, 2020 DETAILS arrow_drop_down
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Responsive toi emergencies, ready to answer any question.

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Adriana Carrillo

October 9th, 2020 DETAILS arrow_drop_down
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They are very professional, reliable and they ensure you have the best service available

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Peter Davies

October 9th, 2020 DETAILS arrow_drop_down
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Easy to organize a house call. Service personel alway efficient, prompt, polite. "Repair or replace" policy works well.

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Gary Phillips

October 9th, 2020 DETAILS arrow_drop_down
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Ease of requesting service, timely response from providers, no-hassle payment schedule. Great overall service.

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Anonymous

October 9th, 2020 DETAILS arrow_drop_down
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Don't seem organized. Get status updates that are not accurate.

Landmark Home Warranty Logo

Reply from Landmark Home Warranty

Oct 13, 2020

Dear Anonymous, Landmark is actively searching for your information to review the situation firsthand. However, we cannot locate a Landmark service plan under the name provided. May we please ask you to forward the contract information to [email protected]? Thank you for your consideration. Landmark Home Warranty

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Lizzie

October 9th, 2020 DETAILS arrow_drop_down
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They helped us right away with an issue in our new home.

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Roman Padron

October 9th, 2020 DETAILS arrow_drop_down
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Friendly and helpful and very prompt in getting appointments

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Tiffany Small

October 9th, 2020 DETAILS arrow_drop_down
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I haven't had any issues with the company and out of two years have only need two service calls. So, so far so good.

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Erin Abel

October 9th, 2020 San Marcos, TX

I have had previous dealings with other home warranty companies, but they do not compare (AT ALL) to Landmark. Keanna C (my service rep) was AMAZING! She had answers to all my questions, found the plan that best suited my needs, and was just great to talk to overall! Landmark's prices, length of contract, and waiting period for coverage were all better that the previous home warranty companies that I have bought from. I highly recommend Landmark - and Keanna!

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Emmie Montanez

October 8th, 2020 South Jordan, UT DETAILS arrow_drop_down
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When I called with questions, Alexander J took care of me right away and made sure that I understood everything.

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katy kleinkopf

October 8th, 2020 Sioux City, IA DETAILS arrow_drop_down
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Wrote a previous review raving about Fred, didn't mention his last name as asked. Fred Frontino was great to work with! Answered all of my questions I had for my clients, then sold me on a policy for myself!

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Linda Plant

October 7th, 2020 , DETAILS arrow_drop_down
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Alexander was very helpful and helped with my questions. He was very professional and was courteous.

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Marie Sanfilippo

October 7th, 2020 Glendale, AZ DETAILS arrow_drop_down
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I called today to review my renewal policy with Landmark and I had the opportunity to talk with Alexander J. He answered all my questions, upgraded my policy to meet my needs. He was very polite and professional.

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Alecia Gonzalez

October 6th, 2020 Houston, TX DETAILS arrow_drop_down
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Alexander did a great job of meeting our specific needs and taking care of this renewal and a prompt fashion. Very courteous young man! Would highly recommend Landmark!

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SHARON GABALDON

October 2nd, 2020 Peoria, AZ

Fred F did an outstanding job! He is very thorough and professional and very helpful. He explained everything easily. We were referred to Landmark by Richard and Patricia Brown ..... they are very pleased with your service.

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Syd Smoot

October 1st, 2020 Salt Lake City, UT DETAILS arrow_drop_down
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The customer service is great! I didn't have to wait long before I was connected to someone on the phone. All of my questions were promptly answered.

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Regina Daniels

October 1st, 2020 DETAILS arrow_drop_down
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Still having issues no one is calling me back.

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Reply from Landmark Home Warranty

Oct 08, 2020

Dear Ms. Daniels, Thank you for bringing this information to our attention and allowing Landmark Home Warranty the opportunity to review your situation firsthand. Our top priority is to service you as quickly as possible, while providing a level of service that exceeds your expectations, and we sincerely regret the frustration. Please know we have received confirmation from you, accepting cash in lieu of replacement for the kitchen refrigerator, and a check has been processed on your behalf. Thank you again for your consideration and patience, and allowing Landmark to provide you with this information. Landmark Home Warranty

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Lupe

October 1st, 2020 DETAILS arrow_drop_down
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Professional, quick response, great warranty plan

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Yolanda

October 1st, 2020 DETAILS arrow_drop_down
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Timely manner to start process.. Customer service are on point and the companies they use do a great job.

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Sharon Hafen

October 1st, 2020 DETAILS arrow_drop_down
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Easy to work with on claims. Quickly resolved.

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Linda Crowder

October 1st, 2020 DETAILS arrow_drop_down
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Got someone out here right away with high quality

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srf

October 1st, 2020 DETAILS arrow_drop_down
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Great company, but took too long in processing the loan.

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cindy

October 1st, 2020 DETAILS arrow_drop_down
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The people that answer the phone are knowledgeable, polite &seem to be genuinely concerned.

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Leon Jones II

October 1st, 2020 DETAILS arrow_drop_down
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Great service, cleaned up after finishing and worked fast!

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Celia

September 30th, 2020 Houston, TX DETAILS arrow_drop_down
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Alexander J was fast and very helpful with my order. I appreciate he took care of my order and didn't try to add more than I needed. Thank you!

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Diana Lim

September 29th, 2020 Bountiful, UT DETAILS arrow_drop_down
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Affordable premium and good coverage. So far I am satisified!

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A

September 26th, 2020 Payette, ID DETAILS arrow_drop_down
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Erin was very polite and helped me tremendously. Very please with the quick response

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Sidney Stacy

September 26th, 2020 Caldwell, ID DETAILS arrow_drop_down
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I love landmark because of their amazing coverage and how willing they are to help. They respond quickly and are very kind. I always appreciate the help.

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john quintero

September 24th, 2020 Yuma, AZ DETAILS arrow_drop_down
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Tricia D, wow, where did you find her. Landmark needs more personal like Tricia. She answered all my questions about Landmarks customer service problems (out sourced call) . In short, Tricia is very KNOWLEDGEABLE, COURTEOUS AND KNOWS "CUSTOMER SERVICE" AND WHAT CUSTOMER NEEDS. GIVE HER A RAISE OR I WILL HIRE HER TO WORK FOR ME. THANK YOU TRICIA, GOD BLESS.