Landmark Home Warranty

verified
Landmark Home Warranty Logo

Landmark Home Warranty

verified
Only available in Arizona, Idaho, Nevada, Oregon, Texas, and Utah
1-(844) 836-5114

Landmark Promo

Protecting more than 70,000 homeowners each year, Landmark Home Warranty provides affordable and comprehensive home warranties for residential properties in Arizona, Idaho, Nevada, Oregon, Texas, and Utah. The home warranty company has local representatives and independent licensed contractors in every region it services. Landmark Home Warranty is a member of the National Home Service Contract Association and the Texas Real Estate Commission. Founded in 2004, Landmark Home Warranty's headquarters reside in South Jordan, Utah. Read Landmark Home Warranty reviews below to see what real consumers have to say about the warranty service provider. 

The Good

  • Customization (With a Service Fee)
  • Coverage Options for Real Estate Professionals
  • Pest Control Services
  • Homeowner Support
  • Helpful Website
  • Industry Recognition

Customization (With a Service Fee)

Landmark Home Warranty company offers two main home warranty plans for homeowners. The coverage plans include a Home Systems Plan which covers systems such as a water heater, air conditioning, and pipe leaks. The other warranty plan, the Total Protection Plan, includes warranty services that cover appliances such as washers and dryers, central vacuums, and dishwashers. Specific coverage for what each warranty covers is as follows:

Home Systems Plan: $34-35/Month (Depending on State)

  • Air conditioning and heating preseason
  • Subterranean termite treatment ($195 service call fee)
  • Pest control treatment
  • Failures due to sediment, rust, or corrosion
  • Unlimited air conditioning units
  • Unlimited heating units
  • HVAC modifications
  • Freon recapture/recovery/recharge
  • Electrical system
  • Ceiling and exhaust fans
  • Water heaters (up to 70 gallons, unlimited units)
  • Toilet removal/reattachment
  • Tankless water heaters
  • Hydrojetting
  • Plumbing pipe leaks
  • Concrete-encased pipe leaks
  • Drain line stoppages
  • Toilets
  • Whirlpool motor and pump assembly
  • Shower and diverter valves
  • Faucets, shower heads, and arms
  • Pressure regulators
  • Interior hose bibs
  • No fault coverage upgrades for code violations, improper repair, and haul away

Total Protection Plan: $55-56/Month (Depending on State)

  • Everything included in the Home Systems Plan
  • Central vacuum
  • Garage door opener unit and remote transmitter
  • Dishwasher
  • Garbage disposal
  • Oven/range/cooktop
  • Built-in microwave
  • Kitchen exhaust fan
  • Kitchen refrigerator
  • Washer and dryer

Landmark Home Warranty also allows homeowners to customize their plans by adding extra services and major appliances for an additional monthly fee. Having customizable plans can provide peace of mind to homeowners because they don't have to purchase entirely new warranty policies to include the appliances they want covered; they can select individual systems and appliances to add on to their current home warranty plan. Prices vary by state, but available add-ons include the following:

  • Booster pump
  • Salt water equipment
  • Septic system and pumping
  • Exterior pipe leak repair
  • Garage door opener
  • Swimming pool/hot tub/portable spa equipment
  • Freestanding icemaker
  • Grinder pumps
  • Water softener
  • Well pump
  • Roof leak repair
  • Wet bar refrigerator

Coverage Options for Real Estate Professionals

In addition to offering packages for homeowners, Landmark Home Warranty services also include home warranty coverage options for real estate professionals. Four different real estate plans ranging in price from $375 to $525 per year are available, giving real estate agents the ability to select the home warranty coverage level they prefer.

Pest Control Services

Landmark Home Warranty includes pest control services in of each of its plans, and you don't have to pay extra for it. This is relatively unique within the industry and can help homeowners to save money by avoiding the cost of a separate pest control contract. 

Homeowner Support

Landmark Home Warranty strives to make it as easy as possible for its customers to protect their homes. The company provides an accessible homeowner dashboard where customers can check their coverage, open a claim, and renew their home warranty coverage and plans online. Landmark Home Warranty also provides phone support, and the company has customer service account managers that are available to answer questions and help homeowners open a claim or coordinate a repair or appliance replacement.

Helpful Website 

Landmark Home Warranty's website is quite robust and provides several helpful resources. There is a blog section of the company's website that includes information about buying or selling a house, HVAC, plumbing, appliance warranties, home repairs and maintenance, electrical systems, real estate, pest control, property management, lifestyle and decor, and home warranties. Each of these topics has its own section and includes numerous articles within each that provide information and advice on subjects within the topic. 

Industry Recognition 

Landmark Home Warranty has received a number of industry accolades and accreditation, including ranking #929 on the Inc. 5000's list of fastest-growing companies of 2016 and #22 on the Utah Business Fast 50 list in 2016. Additionally, Landmark has received a large portion of positive home warranty reviews, and they protect and offer coverage to over 70,000 homeowners each year. 

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The Bad

  • Limited Availability

Limited Availability

Currently, Landmark Home Warranty only offers its services in six states: Arizona, Idaho, Nevada, Oregon, Texas, and Utah. Although the company has announced that it plans to expand nationwide, clients who live elsewhere at this time will not have the ability to purchase home warranty coverage from Landmark Home Warranty.

The Bottom Line

Landmark Home Warranty is a well-respected home warranty company that offers a number of attractive features, including customer service from licensed contractors in every area they are located in, customizable plans for homeowners, packages specifically geared towards real estate professionals, pest control services, customer support, and an informative website. Landmark Home Warranty is definitely worth looking into for those living within its service area of Arizona, Idaho, Nevada, Oregon, Texas, and Utah. Check out Landmark Home Warranty reviews below if you want to see what consumers have to say about the home warranty provider. Customer reviews currently highlight service and repair in a timely manner, quality customer service, affordable prices, and much more.

We'll Introduce You!

Call our recommended rep over at Landmark Home Warranty below.

1-(844) 836-5114

Disclaimer

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All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify us here.


User Reviews

Star Rating

4.2
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2,599 Reviews

Review Breakdown

5 star
56%
4 star
24%
3 star
8%
2 star
4%
1 star
8%

Sentiment Criteria

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KC
April 19th, 2019 McKinney, TX DETAILS
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No AC for a week and poor to no communication.

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Pedro Hernandez
April 15th, 2019 DETAILS
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Fast response to claims and very friendly. Would highly recommend.

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Pedro, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Patricia
April 15th, 2019 DETAILS
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Everyone I spoke to was very professional, timely, courteous.

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Patricia, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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N DuBois
April 15th, 2019 DETAILS
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Each time we have called for assistance with a problem, everyone has been most receptive and the people that are sent out are knowledgable and fix the problems.

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear N DuBois, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Lina Fowler
April 15th, 2019 DETAILS
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Because they sent a guy to my house that cut a hole in my ceiling and then said they don't cover to fix the hole.

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Lina, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear about your experience. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Lawrence
April 15th, 2019 DETAILS
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Better than expected and quick service. Helpful reps and an excellent contractor!

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Lawrence, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Karen Rosiello
April 15th, 2019 DETAILS
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Very prompt response on service calls, arrived on time

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Karen, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Karen
April 15th, 2019 DETAILS
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I had an air conditioner replaced with no hassle.

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Karen, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Joseph rizzo
April 15th, 2019 DETAILS
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Service tech was Fast, clean and affordable and on time

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Joseph, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Joe Salgado
April 15th, 2019 DETAILS
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Too many out of pocket expenses. Not happy with service.

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Joe, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Joe
April 15th, 2019 DETAILS
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They took care of our problem efficiently and helped with the contractor.

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Joe, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Joanne Keropian
April 15th, 2019 DETAILS
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Efficient professional outstanding customer service staff

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Joanne, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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James Holmes
April 15th, 2019 DETAILS
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Service/repairman was very good, but I would prefer to choose my on repair company.

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear James, We are glad to see that we have been able to provide you with 4-star service! The warranty would like to provide you with contractors in our network. We strive to build relationships with independent contractors to provide us with an unbiased diagnosis. We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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James Bird
April 15th, 2019 DETAILS
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The guy comes and looks at my freezer, finds out what's wrong then has to wait for the ok to fix it. 2 weeks later he calls and says he gets the ok to fix it. While fixing the problem he detects another problem and says he has to have permission to fix it. I wait a week then get an email saying landmark has denied the other part getting fixed.

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear James, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear about your experience with your freezer. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Jackson Robbins
April 15th, 2019 DETAILS
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Customer service was very friendly and helpful.

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Jackson, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Heather
April 15th, 2019 DETAILS
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You've been really helpful and covered everything. Great customer service!

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Heather, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Gina Gilbert
April 15th, 2019 DETAILS
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Responsive to my request, very quick turn around from vendor for

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Gina, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Dawn
April 15th, 2019 DETAILS
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Fast and efficient ease to file claim. Thanks

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Dawn, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Daniel Stutler
April 15th, 2019 DETAILS
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I've had one claim and they handled it quickly and easily

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Daniel, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Christina Rios
April 15th, 2019 DETAILS
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Because every time I had a problem in my home they was only a phone call away. They make sure that it was taken care of.

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Christina, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Anonymous
April 15th, 2019 DETAILS
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They where fast when we submitted a claim they had someone over the next day

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Homeowner, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Brett Gleason
April 15th, 2019 DETAILS
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They're good and easy to work with. Service price is a little high

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Brett, We are glad to see that we have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Brandon
April 15th, 2019 DETAILS
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The warranty was useful in getting the house re keyed and I'm sure it will continue to be useful, but our sprinkler system has a small problem and they didn't cover it so right now they are 50/50.

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Brandon, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. Unfortunately, the warranty does not cover for sprinklers or anything found outside the perimeter of your home's foundation. Please reach out to me directly at [email protected] if you have any further questions. Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Br
April 15th, 2019 DETAILS
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Good price, time to help was good too. Representative was helpful and conveyed all the information in good form.

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Br, We are glad to see that we have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Bobby
April 15th, 2019 DETAILS
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They provide frequent updates regarding my service request progress.

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Bobby, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Ashley S
April 15th, 2019 DETAILS
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You don't exactly get what you pay for. Our service contractor left everything worse than before. The communication has been terrible.

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Ashley, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Armando Velasquez
April 15th, 2019 DETAILS
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Quality was good and the customer services was good

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Armando, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Ana Diaz Puskar
April 15th, 2019 DETAILS
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I don't think the contractors that they hire are particularly good, and their customer service on the weekends is horrible. I have ended up having to hire outside work in almost every case.

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Ana, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Tim C
April 15th, 2019 DETAILS
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Great customer service, easy to make a claim!

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Tim, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Thomas Sharkey
April 15th, 2019 DETAILS
Value for your money
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Good service, timely, good price, pleasant

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Thomas, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Thomas
April 15th, 2019 DETAILS
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They have been very responsive and got things fixed ASAP

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Thomas, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Susie Mower
April 15th, 2019 DETAILS
Value for your money
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Company trustworthiness
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I've always been treated good. Fast friendly service. No hassles. And they always check to make sure I'm satisfied.

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Susie, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Stephen Moore
April 15th, 2019 DETAILS
Value for your money
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no problems. they are always consistently ready to help

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Stephen, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Shawna B
April 15th, 2019 DETAILS
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Actually, I've had issues with this company. I was promised quick service on a water leak that took three days for someone to come out. I had a billing issue that someone didn't call me back about as promised. The thing this company has going for it is that they want to provide good service. They ask for reviews along the way, and if you submit a bad one, they follow-up on it. They have always resolved my issues, but it would have been better to not have the issues in the first place.

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Shawna, We are glad to see that we have been able to provide you with 4-star service and assist you when you have concerns! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Shawn
April 15th, 2019 DETAILS
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Worked our claim very easily and got a service man out quickly

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Shawn, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Richard knapp
April 15th, 2019 DETAILS
Value for your money
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Company trustworthiness
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They hire people with good workmanship, and working knowledge of the product they are working on.

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Richard, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Phillip Patrick
April 15th, 2019 DETAILS
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Badly disappointed in the coverage/settlement of my claim for single wall mounted electric oven.

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Reply from Landmark Home Warranty

Apr 16, 2019

Dear Phillip, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear about your experience with your oven service request. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

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Juliana Jewell
April 11th, 2019 Sierra Vista, AZ

Professional, knowledgeable, literate. Seems to be a good company.

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Reply from Landmark Home Warranty

Apr 11, 2019

Dear Juliana, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Juan C Lopez
April 8th, 2019 DETAILS
Value for your money
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Professional service caring about our needs

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Reply from Landmark Home Warranty

Apr 09, 2019

Dear Juan, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Roger
April 8th, 2019 DETAILS
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Great customer service. Very responsive.

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Reply from Landmark Home Warranty

Apr 09, 2019

Dear Roger, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Don C
April 8th, 2019 DETAILS
Value for your money
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Customer service
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Great service Price is fair. Repair service is quick and very professional.

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Reply from Landmark Home Warranty

Apr 09, 2019

Dear Don, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Jorge Castillo
April 8th, 2019 DETAILS
Value for your money
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Great customer service and services! No complaints here!

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Reply from Landmark Home Warranty

Apr 09, 2019

Dear Jorge, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Bear Cahill
April 8th, 2019 DETAILS
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I wish the fee to come out was a bit less. Maybe based on the type of call

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Reply from Landmark Home Warranty

Apr 10, 2019

Dear Bear, Thank you for taking the time to share your feedback. I will be forwarding it to the appropriate departments to be addressed to better our services. If you have any further concerns, please do not hesitate to reach out to us at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Fadi Yasin
April 8th, 2019 DETAILS
Value for your money
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Customer service
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Company trustworthiness
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Great service, great response time. Friendly customer service

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Reply from Landmark Home Warranty

Apr 09, 2019

Dear Fadi, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Ben Comeau
April 8th, 2019 DETAILS
Value for your money
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Customer service
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Great customer service and clear communication

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Reply from Landmark Home Warranty

Apr 09, 2019

Dear Ben, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Jen Ming Wu
April 8th, 2019 DETAILS
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I know if I have any home problem, I can count on Landmark to send someone to resolve the problem.

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Reply from Landmark Home Warranty

Apr 09, 2019

Dear Jen, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Leroy Skaro / LuAnn Skaro
April 8th, 2019 DETAILS
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Quality of contractors they select and a no hassell approach with their customers.

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Reply from Landmark Home Warranty

Apr 09, 2019

Dear Leroy and LuAnn, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Anonymous
April 8th, 2019 DETAILS
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Did not seem to care about our needs. Double speak.

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Reply from Landmark Home Warranty

Apr 10, 2019

Dear Homeowner, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Anonymous
April 8th, 2019 DETAILS
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Poor quality of contractors, too few of them so that they take very long to get work done.

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Reply from Landmark Home Warranty

Apr 10, 2019

Dear Homeowner, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at [email protected] Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]

Verified Customer

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Johanna Kunz
April 8th, 2019 DETAILS
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They were responsive and friendly. Would recommend them to anyone!

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Reply from Landmark Home Warranty

Apr 09, 2019

Dear Johanna, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager [email protected]