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Landmark Home Warranty

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3,756 User Reviews

8.3

Overall Score

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Protecting more than 70,000 homeowners each year, Landmark Home Warranty provides affordable and comprehensive home warranties for residential properties in Arizona, Idaho, Nevada, Oregon, Texas, and Utah. The home warranty company has local representatives and independent licensed contractors in every region it services.

Landmark Home Warranty is a member of the National Home Service Contract Association and the Texas Real Estate Commission. Founded in 2004, Landmark Home Warranty's headquarters reside in South Jordan, Utah.

Read Landmark Home Warranty reviews below to see what real consumers have to say about the warranty service provider. Current warranty reviews note quality and timely service, friendly and responsive service professionals, and comprehensive coverage. 

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The Good

  • Customization (With a Service Fee)
  • Coverage Options for Real Estate Professionals
  • Pest Control Services
  • Homeowner Support
  • Helpful Website
  • Industry Recognition
  • Landmark Home Warranty Reviews

Customization (With a Service Fee)

Landmark Home Warranty company offers two main home warranty plans for homeowners. The coverage plans include a Home Systems Plan which covers systems such as a water heater, air conditioner, and pipe leaks. The other warranty plan, the Total Protection Plan, includes warranty services that cover appliances such as a washer and dryer, a built-in microwave, and a garage door opener. Specific coverage for what each warranty covers is as follows:

Home Systems Plan: $34–35 per Month (Depending on State)

  • Air conditioning/heating preseason
  • Unlimited air conditioning units
  • Subterranean termite treatment ($195 service call fee)
  • Failures due to sediment, rust, or corrosion
  • No-fault upgrades for code violations, improper repair, and haul away
  • Freon recapture/recovery/recharge
  • Water heaters (up to 70 gallons, unlimited units)
  • HVAC modifications
  • Tankless water heaters
  • Hydro jetting
  • Concrete-encased pipe leaks
  • Drain line stoppages
  • Pest control treatment
  • Shower and diverter valves
  • Pressure regulators
  • Interior hose bibs
  • Ceiling and exhaust fans
  • Unlimited heating units
  • Whirlpool motor and pump assembly
  • Unlimited air conditioning units
  • Toilet removal/reattachment
  • Plumbing pipe leaks
  • Plumbing pipe leaks
  • Faucets, showerheads, and arms
  • Toilets
  • Electrical system

Total Protection Plan: $55–56 per Month (Depending on State)

  • Everything included in the Home Systems Plan
  • Garage door opener unit and remote transmitter
  • Oven/range/cooktop
  • Built-in microwave
  • Central vacuum
  • Kitchen exhaust fan
  • Dishwasher
  • Kitchen refrigerator
  • Garbage disposal
  • Washer and dryer

Available Add-Ons (Depending on State)

Landmark Home Warranty also allows homeowners to customize their plans by adding extra services and major appliances for an additional monthly fee. Having customizable plans can provide peace of mind to homeowners because they don't have to purchase entirely new warranty policies to include the appliances they want coverage for, making quality assurance a priority. Customers can select individual systems and appliances to add on to their current home warranty plan.

  • Booster pump
  • Freestanding icemaker
  • Salt water equipment
  • Grinder pumps
  • Septic system and pumping
  • Water softener
  • Exterior pipe leak repair
  • Well pump
  • Garage door opener
  • Roof leak repair
  • Swimming pool/hot tub/portable spa equipment
  • Wet bar refrigerator

Coverage Options for Real Estate Professionals

In addition to offering packages for homeowners, Landmark Home Warranty services also include home warranty coverage options for real estate professionals. Four different real estate plans ranging in price from $375 to $525 per year are available, giving real estate agents the ability to select the home warranty coverage level they prefer.

Pest Control Services

Landmark Home Warranty includes pest control services in of each of its plans, and you don't have to pay extra for it. This is relatively unique within the industry and can help homeowners to save money by avoiding the cost of a separate pest control contract. 

Homeowner Support

Landmark Home Warranty strives to make it as easy as possible for its customers to protect their homes. The company provides an accessible homeowner dashboard where customers can check their coverage, open a claim, and renew their home warranty coverage and plans online.

Landmark Home Warranty also provides phone support, and the company has customer service account managers that are available to answer questions and help homeowners open a claim or coordinate a repair or appliance replacement.

Helpful Website 

Landmark Home Warranty's website is quite robust and provides several helpful resources. There is a blog section of the company's website that includes information about buying or selling a house, HVAC, plumbing, appliance warranties, home repairs and maintenance, electrical systems, real estate, pest control, property management, lifestyle and decor, and home warranties. Each of these topics has its own section and includes numerous articles within each that provide information and advice on subjects within the topic. 

Industry Recognition 

Landmark Home Warranty has received a number of industry accolades and accreditation, including ranking #929 on the Inc. 5000's list of fastest-growing companies of 2016 and #22 on the Utah Business Fast 50 list in 2016. Additionally, Landmark has received a large portion of positive home warranty reviews, and they protect and offer coverage to over 70,000 homeowners each year. 

Landmark Home Warranty Reviews

Especially with home warranty companies, you want to make sure you're going with a company that will give you reliable and exceptional service. Landmark Home Warranty reviews reflect just that with high star ratings from consumers. Even with thousands of reviews, the company's overall star rating is quite high.

The company also responds personally to its customer reviews, so you know the business sees customer feedback and takes it seriously, which is comforting for the consumer. 

Positive review highlights include a quick claim and repair time and remarkable service and maintenance workers. Browse Landmark Home Warranty reviews below to see what else customers are saying about the warranty service. 

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The Bad

  • Limited Availability

Limited Availability

Currently, warranty service provider only offers its services in six states: Arizona, Idaho, Nevada, Oregon, Texas, and Utah. Although the company has announced that it plans to expand nationwide, clients who live elsewhere at this time will not have the ability to purchase home warranty coverage from Landmark Home Warranty.

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The Bottom Line

Landmark Home Warranty is a well-respected home warranty company that offers a number of attractive features, including customer service from licensed contractors in every area they are located in, customizable plans for homeowners, packages specifically geared towards real estate professionals, pest control services, customer support, and an informative website.

Landmark Home Warranty is definitely worth looking into for those living within its service area of Arizona, Idaho, Nevada, Oregon, Texas, and Utah. Check out Landmark Home Warranty reviews below if you want to see what consumers have to say about the service provider.

Customer reviews currently highlight effective quality assurance for timely service and repair, quality customer service, affordable prices, and much more.

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Star Rating

4.2

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3,756 Reviews

Review Breakdown

5 grade

60%

4 grade

21%

3 grade

8%

2 grade

4%

1 grade

8%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Starr White Kingman, AZ

Fred made thing simple and was a great help! Thank you Fred!

2 days ago

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Patty Essman Henderson, NV

I just renewed my contract with Alexander J. who is very professional and kind. Took care of my needs in less then 15 minutes! Thank you.

2 days ago

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Kumar Cypress, TX

I do understand there are several company around, but a continued support from the team keeps the relation going, thanks to amazing tram helping the need.

4 days ago

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Greta Gieseke Henderson, NV

I like all the options you can have. There have been some years where it is not easy to justify the cost of the warranty as well as the $65 service fees. But so far everything has been very straightforward. Your customer service is very good. Fred F. helped me this time and was very accommodating. I like that you always use high quality companies in my area. Whenever I look up the companies' names, they are usually very highly rated by their customers.

4 days ago

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Reply from Landmark Home Warranty

Dear Ms. Gieske, Thank you so much for the 4 star review regarding your positive customer service experiences with Landmark Home Warranty, Fred, and our outstanding contractors! We strive to provide the most comprehensive coverage in the industry and best-in-class service, and we are ecstatic that you have chosen Landmark as your home warranty provider over the last 5 years. Please know your review made Fred's day, and he appreciated the opportunity to help and the positive recognition. Thank you again for the opportunity! We truly value your loyal business and look forward to serving you in the future. Landmark Home Warranty

Apr. 9th, 2021

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Verified Customer

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Teresa Ryan Boise, ID

Our technician was amazing. He stayed until our problem was resolved and made sure everything was working. Thank you!

6 days ago

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Reply from Landmark Home Warranty

Dear Ms. Ryan, Thank you so much for the 5 star review and such positive comments regarding your customer service experience with Landmark Home Warranty and our contractor! Providing timely repairs completed by professionals who deliver quality workmanship is a top priority, and we are happy to hear how pleased you are with the service you received. On behalf of the entire Landmark team, thank you again! We truly appreciate your business and look forward to serving you in the future. Landmark Home Warranty

Apr. 8th, 2021

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Verified Customer

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Charles Schuman Green Valley, AZ

Every time we have contacted them they have been friendly & very helpful in solving problems for us.

6 days ago

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Reply from Landmark Home Warranty

Dear Mr. Schuman, On behalf of the entire team, thank you so much for the 5 star review and providing such positive remarks regarding your excellent customer service experiences with Landmark Home Warranty! We constantly strive to provide you with fast, friendly service that exceeds your expectations, and we are excited to hear about your experiences. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Apr. 8th, 2021

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E Anderson Maricopa, AZ

When I called about my dryer not working, they got someone in touch with me the same day. Even when I’ve called to just ask questions, they were always very polite and pleasant to speak with I am very happy with Landmark Home Warranty and I have recommended them to others.

6 days ago

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Reply from Landmark Home Warranty

Dear E. Anderson, Thank you so much for the 5 star review and such positive comments regarding your customer service experiences with Landmark Home Warranty! Providing best-in-class service and timely repairs completed by professionals who deliver quality workmanship is a top priority, and we are happy to hear about your pleasing experiences. On behalf of the entire team, thank you for the opportunity to assist! We truly value your business and look forward to serving you again. Landmark Home Warranty

Apr. 8th, 2021

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Michelle Zavala Humble, TX

Easy to request service calls. Easy to renew. Fred F. made the renewal process look easy and was very thorough.

1 week ago

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Reply from Landmark Home Warranty

Dear Ms. Zavala, Thank you so much for the 5 star review and sharing such positive comments regarding your customer service experiences with Landmark Home Warranty and Fred! Our top priority is your satisfaction and to make the process hassle free, and it makes us happy to know how well this has worked for you. Please know, ensuring a seamless contract renewal was extremely important to Fred, and he appreciated the opportunity to offer his personal assistance to you. On behalf the entire Landmark team, thank you again! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Apr. 5th, 2021

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Alex P Boise, ID

Landmark has been solid in supporting us when our home has had problems, and my call today with Alexander J. to add coverage to our new home and add my family to the owner/tenant list was no different. Thank you for being there for us!

1 week ago

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Reply from Landmark Home Warranty

Dear Alex P., Thank you so much for the 5 star review and sharing such thoughtful remarks regarding your customer service experiences with Landmark Home Warranty and Alexander! Your satisfaction and providing a level of service that exceeds your expectations is our number one priority and your testimony and the value you find in Landmark is everything we strive for as your home warranty provider. Please know we have also shared your rave review with Alexander, and he is extremely grateful for the positive recognition and loved having the opportunity to personally assist you. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Apr. 5th, 2021

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Mike Boise, ID

Alexander J. knew exactly what my current coverage was and what the upgrade options would do for me. I appreciate his knowledge and quick responses. It made for a very concise call.

1 week ago

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Reply from Landmark Home Warranty

Dear Mike, Thank you so much for the 5 star review and sharing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty and Alexander! We are so happy that you found ease creating your warranty plan and we are overjoyed with the opportunity to assist with all your home warranty and home services needs. We agree! Alexander is very knowledgeable, and your positive feedback and kind words really made his day. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Apr. 5th, 2021

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Susan E Rector ,

Fortunately we have not had any mishaps that would require the use of our policy. However the renewal date arrived and I had decided continuing the policy and wanted the best price I could get for the upcoming year. When I called I spoke with Fred F. who worked with me addressing this. He was professional, polite, patient and answered all my questions and addressed any concerns I had. Given this experience I will continue into the future my policy with Landmark . Thank you Fred.

1 week ago

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Reply from Landmark Home Warranty

Dear Ms. Rector, Thank you so much for providing Landmark Home Warranty with a 5 star review and such thoughtful testimony regarding your customer service experiences with Fred! Our number one priority is your satisfaction with all your home warranty and home services needs, and we love the positive feedback and always appreciate the opportunity to help. Answering your questions and ensuring a seamless contract renewal was extremely important to Fred, and he enjoyed providing you with his personal assistance. On behalf of the entire team, thank you again for choosing Landmark! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Apr. 5th, 2021

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Stark West Jordan, UT

Alexander J. communicated very well.

1 week ago

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Reply from Landmark Home Warranty

Dear Stark, Thank you so much for the 5 star review regarding your customer service experience with Landmark Home Warranty and Alexander! Your satisfaction, and providing effective communication is our top priority, and we appreciate your wonderful feedback. Please know we have also shared your review with Alexander and he was humbled by your remarks and the opportunity to provide his personal assistance to you. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Apr. 5th, 2021

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William Clugh ,

Inexpensive warranty, excellent investment. Alexander J. was helpful and the other rep that I can't remember his name was also very helpful and both courteous and quick.

1 week ago

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Reply from Landmark Home Warranty

Dear Mr. Clugh, Thank you so much for the 5 star review and sharing such positive remarks regarding your customer service experiences with Landmark Home Warranty and Alexander! Our number one priority is customer satisfaction, and the value you find in the services we offer is exactly what we strive for. Please know we have also shared your rave review with Alexander, and they are extremely grateful for the positive recognition, and loved having the opportunity to personally assist you. On behalf of the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Apr. 5th, 2021

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Merrianne Durham Caldwell, ID

Fred F. gave excellent customer service today. I have been very happy as a Landmark customer over the past year.

2 weeks ago

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Reply from Landmark Home Warranty

Dear Ms. Elizabeth, Thank you so much for the 5 star review and providing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty and Fred! Customer satisfaction is at the forefront of our priorities, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. We absolutely love the positive feedback and always appreciate the opportunity to help. We agree! Fred goes out of his way to provide excellent customer service, and your kind words really made his day. Thank you again for the opportunity! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Apr. 1st, 2021

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Marie Houston, TX

Happy to renew my annual contract with LHW! LHW brings me security that my needs are covered in the event of an appliance or system repair/replacement, and Fred F. was super helpful with my renewal!

2 weeks ago

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Reply from Landmark Home Warranty

Dear Marie, Thank you so much for the 5 star review and positive testimony regarding your outstanding customer service experience with Landmark Home Warranty and Fred! Your peace of mind regarding the contract renewal was extremely important to Fred, and he appreciated the opportunity to offer his personal assistance and is humbled by your kind words. On behalf of the entire team, thank you for entrusting Landmark with all your home warranty and home services needs! We value your business and look forward to serving you in the future. Landmark Home Warranty

Apr. 1st, 2021

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Mabel Gomez Houston, TX

Super helpful and most important very fast service !

2 weeks ago

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Reply from Landmark Home Warranty

Dear Ms. Gomez, Thank you so much for the 5 star review and positive testimony regarding your exceptional customer service experiences with Landmark Home Warranty! Providing timely service with fast and friendly professionals is our top priority as your home warranty provider, and we are happy to hear about your experience and appreciate the opportunity to help. On behalf of the entire team, thank you for entrusting Landmark! We truly value your business and look forward to serving you again. Landmark Home Warranty

Apr. 2nd, 2021

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Patricia Haranczak Phoenix, AZ

We were gifted with a Landmark Home Warranty last year when we bought our house. I had some questions before renewing our home warranty for the next year. Spoke to Alexander J. in Customer Service who patiently and clearly answered all of my coverage questions. We decided to renew at the end of the conversation.

2 weeks ago

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Reply from Landmark Home Warranty

Dear Ms. Haranczak, On behalf of the entire team, thank you so much for the 4 star review and providing such positive remarks regarding your customer service experiences with Landmark Home Warranty and Alexander! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. Please know your review made Alexander's day, and he appreciated the opportunity to help and the positive recognition. Thank you again for the opportunity! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Apr. 1st, 2021

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Verified Customer

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Martha Foote Burleson, TX

They are very professional, and have great customer service.

2 weeks ago

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Reply from Landmark Home Warranty

Dear Ms. Foote, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Your satisfaction and providing a level of service that exceeds your expectations, is our number one priority and your testimony and the value you find in Landmark is everything we strive for as your home warranty provider. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 29th, 2021

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Verified Customer

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Angela M Roy, UT

Once call took care of everything. Friendly fast service

2 weeks ago

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Reply from Landmark Home Warranty

Dear Angela M., On behalf of the entire team, thank you so much for 5 star review and providing such positive remarks regarding your customer service experiences with Landmark Home Warranty! Your satisfaction and providing you with fast, friendly service that exceeds your expectations is exactly what we strive for, and we are absolutely thrilled that this has been your experience. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty.

Mar. 29th, 2021

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Verified Customer

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SIH Caldwell, ID

When called they are quick to contact a professional in required area. Work & completion times have been excellent.

2 weeks ago

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Reply from Landmark Home Warranty

Dear SIH, Thank you so much for the 5 star review and such positive comments regarding your service experiences with Landmark Home Warranty! Providing timely repairs completed by friendly professionals is exactly what we strive to do, and we are happy to hear how pleased you are with the level of service and support you received. On behalf of the entire team, thank you again for entrusting Landmark with all your home warranty and home services needs! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 29th, 2021

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Verified Customer

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John Dallas, TX

My issue was handled promptly and efficiently

2 weeks ago

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Reply from Landmark Home Warranty

Dear John, On behalf of the entire team, thank you so much for the 5 star review and providing such positive remarks regarding your customer service experiences with Landmark Home Warranty! Your satisfaction is our number one priority, from the first call to service to the completed repair, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 29th, 2021

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Verified Customer

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Jack Lowther Roseburg, OR

Landmark gets right down to business when I called them. Great communication!

2 weeks ago

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Reply from Landmark Home Warranty

Dear Mr. Lowther, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Our top priority is your satisfaction and to provide best in class service, from the first call to the completed repair, and we love the positive feedback and always appreciate the opportunity to help. On behalf the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 29th, 2021

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Verified Customer

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Rob Eugene, OR

They provided great customer service for us.

2 weeks ago

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Reply from Landmark Home Warranty

Dear Rob, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Customer satisfaction is at the forefront of our priorities, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. We absolutely love the positive feedback and always appreciate the opportunity to help. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 29th, 2021

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Verified Customer

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Norma Mocnik Lake Havasu City, AZ

The warranty is very deceiving. If the item that is being serviced and another problem with the same item is found another service call must be opened. That is not right. If it was another appliance, etc., I could understand that.

2 weeks ago

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Reply from Landmark Home Warranty

Dear Ms. Mocnik, Thank you for allowing Landmark the opportunity to review your situation firsthand. Customer satisfaction is our number one priority, and we sincerely regret the frustration. Please note in accordance with the service plan, if the contract holder places an additional service request while the contractor is performing a tune-up at their home, the contract holder is required to pay an additional service call fee. Please know repairs are guaranteed for 30 days after completion, and we are available 24/7, 365 days a year to offer our personal assistance in the moment. Thank you again for your consideration and allowing Landmark the opportunity to provide this information. Landmark Home Warranty

Mar. 29th, 2021

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Verified Customer

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Dani Salt Lake City, UT

1. No invoicing whatsoever. Makes it very hard to figure out if using their services actually makes a difference. 2. No way to track the performance and timeliness of contractors that are assigned. 3. Extremely slow or absent communication from customer service regarding request status.

2 weeks ago

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Reply from Landmark Home Warranty

Dear Dani, Thank you for taking the time to write a review and provide important feedback regarding your customer service experiences with Landmark Home Warranty. Our top priority is customer satisfaction and to service our homeowners as quickly as possible, and we apologize for the frustration. Your testimony plays a vital role in our quality assurance and provides great insight on how we can improve to better serve our valued homeowners. We truly value your business and hope to restore your trust in Landmark and the great services we offer. Landmark Home Warranty

Mar. 29th, 2021

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Verified Customer

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Amber Harker Heights, TX

We have received quick responses to service calls, however we have been waiting a month already for a part to repair our dishwasher. The cash payment offered instead of repair does not cover the price of the part.

2 weeks ago

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Reply from Landmark Home Warranty

Dear Amber, Thank you for bringing this information to our attention and allowing Landmark the opportunity to review your situation firsthand. Our top priority is customer satisfaction and to service our valued homeowners as quickly as possible, and we sincerely regret the frustration. Please note in accordance with the service plan, Landmark is not responsible for equipment delays. As an alternative, we presented the cash in lieu option, which includes Landmark's parts and labor costs, to apply toward repairs outside of the warranty. Thank you again for your consideration and allowing Landmark the opportunity to provide you with this information. Landmark Home Warranty

Mar. 29th, 2021

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Verified Customer

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K McQueen Fort Worth, TX

Making a service request is a simple process, customer service prompt & knowledgeable & the service contractors they’ve sent out have all been top notch.

2 weeks ago

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Reply from Landmark Home Warranty

Dear Ms. McQueen, Thank you so much for the 5 star review and positive remarks regarding your customer service experiences with Landmark Home Warranty! Our top priority is your satisfaction and to make the process hassle free, and it makes us extremely happy to know how well this has worked for you, as well as your positive experiences with our friendly and professional service contractors. On behalf of the entire team, thank you for choosing Landmark! We truly value your continued business and look forward to serving you again. Landmark Home Warranty

Mar. 29th, 2021

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Verified Customer

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Sue Austin, TX

expensive annual fee and service call charge

2 weeks ago

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Reply from Landmark Home Warranty

Dear Sue, Thank you for taking the time to write a review and provide important feedback regarding your customer service experiences with Landmark Home Warranty. Our top priority is your complete satisfaction while offering comprehensive coverage, quality repairs, and keeping premium costs competitive, and we regret the displeasure. Your testimony plays a vital role in our quality assurance and provides great insight on how we can improve to better serve our valued homeowners. Thank you again for allowing Landmark the opportunity to serve you. We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 29th, 2021

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Verified Customer

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Tom Rockwall, TX

Good HW provider. Helps with routine maintenance.

2 weeks ago

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Reply from Landmark Home Warranty

Dear Tom, Thank you so much for the 4 star review and positive remarks regarding your customer service experiences with Landmark Home Warranty! Our number one priority is customer satisfaction, and your testimony and the value you find in the services we offer is exactly what we strive for. On behalf of the entire Landmark team, thank you again! We truly value your business and look forward to serving you again. Landmark Home Warranty

Mar. 29th, 2021

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Verified Customer

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Maryann Henderson, NV

Professionalism, timeliness and courtesy

2 weeks ago

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Reply from Landmark Home Warranty

Dear Maryann, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Providing timely repairs completed by knowledgeable and friendly service professionals is exactly what we strive to do, and we are happy to hear how pleased you are with the level of service and support you received. On behalf the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 29th, 2021

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Verified Customer

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Terry Vail, AZ

They responded quickly and helped me through many matters since I started with them three years ago

2 weeks ago

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Reply from Landmark Home Warranty

Dear Terry, Thank you so much for the 5 star review and providing such amazing feedback regarding your customer service experiences with Landmark Home Warranty over the last 3 years! Your satisfaction is our number one priority, from the first call for service to the completed repair, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 29th, 2021

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Verified Customer

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Pamela Jamar Henderson, NV

Prompt service-warranty is great! The cost monthly is great and their warranty is definitely guaranteed without any doubt.

2 weeks ago

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Reply from Landmark Home Warranty

Dear Ms. Jamar, Thank you so much for the 5 star review and sharing such thoughtful remarks regarding your customer service experiences with Landmark Home Warranty! We strive to provide the most comprehensive coverage in the industry and best-in-class service, and we are ecstatic that you have chosen Landmark as your home warranty provider. On behalf of the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 29th, 2021

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Verified Customer

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Annie M North Las Vegas, NV

They look out for their clients best interest

2 weeks ago

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Reply from Landmark Home Warranty

Dear Annie M, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Your satisfaction and providing a level of service that exceeds your expectations, is our number one priority and your testimony and the value you find in Landmark is everything we strive for as your home warranty provider. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 29th, 2021

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Verified Customer

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CP Stein Richardson, TX

they don't pay for typical repairs. they don't pay for regular wear and tear of home. they don't pay for major catastrophes. they don't pay for anything.

2 weeks ago

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Reply from Landmark Home Warranty

Dear CP Stein, Thank you for bringing this information to our attention and allowing Landmark the opportunity to review your service history firsthand. Our top priority is customer satisfaction, and we apologize for the frustration. Please know we have confirmed a check has been processed on your behalf for the plumbing system repairs. Thank you again for your consideration and allowing Landmark the opportunity to provide you with this information. Landmark Home Warranty

Apr. 6th, 2021

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Verified Customer

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Mary Ann Maher Montgomery, TX

Service is good once you get them by phone.

2 weeks ago

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Reply from Landmark Home Warranty

Dear Ms. Maher, Thank you so much for the 4 star review regarding your customer service experiences with Landmark Home Warranty! Our top priority is your satisfaction, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs, and we appreciate the opportunity to help. On behalf of the entire team, thank you for choosing Landmark! We truly value your continued business and look forward to serving you again. Landmark Home Warranty

Mar. 29th, 2021

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Verified Customer

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Lynne Johnson Prescott, AZ

Often reps can only reply with scripted responses

2 weeks ago

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Reply from Landmark Home Warranty

Dear Ms. Johnson, Thank you so much for the review regarding your customer service experiences with Landmark Home Warranty! Our top priority is customer satisfaction and it always our most distinct pleasure to assist you with all your home warranty and home services needs. Thank you again for choosing Landmark! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty.

Mar. 25th, 2021

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tana hayes Houston, TX

Fred did an awesome job helping me pick a warranty that fit our home!! He was even able to give me a discount!! He explain things in easy language so I can understand and also was very nice!!

2 weeks ago

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Reply from Landmark Home Warranty

Dear Ms. Hayes, Thank you so much for providing Landmark Home Warranty with a 5 star review and such positive remarks regarding your customer service experiences with Fred! Our top priority is your satisfaction with all your home warranty and home services needs, and we love the positive feedback and always appreciate the opportunity to help. We agree! Fred goes above and beyond, and truly embodies the caliber of service Landmark strives to provide. On behalf of the entire team, thank you again! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Mar. 25th, 2021

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Tom Salt Lake City, UT

Called to renew my home warranty for another year. The online system was not accepting the coupon code to waive the monthly payment processing fee. I called and talked to Fred F. and he knew exactly what I was talking about, asked the right questions, and got everything settled. In total I was on the phone for less than three minutes and am happy about the outcome.

3 weeks ago

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Reply from Landmark Home Warranty

Dear Tom, Thank you so much for the 5 star review and providing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty and Fred! Our top priority is your satisfaction and to make the process hassle free, and we are happy to hear this has been your experience. Please know, ensuring a seamless contract renewal was extremely important to Fred, and he appreciated the opportunity to offer his personal assistance to you. On behalf the entire Landmark team, thank you again! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Mar. 24th, 2021

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Diane Jimenez San Antonio, TX

My representative, Christopher, assisted me in interpreting my new contract, my decision to wait on the pool motor until the aesthetics of the pool are fixed. I had recently needed someone for my washing machine and I had given the repair person the $70 fee. It is not the way Landmark handles their claims. The fee is to the company after the work is done. Landmark is a reputable company in San Antonio, unlike some of the other companies I have used, Choice Warranty and American Home Shield. Thank you Christopher.

3 weeks ago

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Reply from Landmark Home Warranty

Dear Ms, Jimenez, Thank you so much for providing Landmark Home Warranty with a 5 star review and such positive remarks regarding your customer service experiences with Landmark and Christopher! We strive to provide the most comprehensive coverage in the industry and best-in-class service, and we are ecstatic that you have chosen Landmark as your home warranty provider. Please know Christopher really enjoyed speaking with you and offering his personal assistance. On behalf of the entire team, thank you again for entrusting Landmark with all your home warranty and home services needs! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Mar. 25th, 2021

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Kerry Leonard Boise, ID

Just called to sign up for coverage. Sheila spoke with me and forwarded me over to Fred F. who humored my silly questions with kindness and respect. He helped me decide which add -ons were right for me. This is the third home I have owned and by far the best interaction I have had with a home warranty company to date.

3 weeks ago

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Reply from Landmark Home Warranty

Dear Ms. Leonard, Thank you so much for the 5 star review and providing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty, Shelia, and Fred! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. We have also shared your rave review with Shelia and Fred, and they are extremely grateful for the positive recognition, and loved having the opportunity to personally assist you. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 25th, 2021

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Will Marshall DeSoto, TX

I have had Landmark for a year and only had to use them once. they were prompt and fixed my garage door opener fast. even with them needing to order a part.

3 weeks ago

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Reply from Landmark Home Warranty

Dear Mr. Marshall, Thank you so much for the 4 star review and positive testimony regarding your customer service experiences with Landmark Home Warranty! It is always our sincerest intent to provide prompt yet precise service that exceeds your expectations, and we are happy to hear that this has been your experience. On behalf of the entire team, thank you again for entrusting Landmark with all your home warranty and home services needs! We truly value your business and look forward to serving you again. Landmark Home Warranty

Mar. 23rd, 2021

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Verified Customer

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Doris Epps Lancaster, TX

Professional, communication and timely response

3 weeks ago

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Reply from Landmark Home Warranty

Dear Ms. Epps, Thank you so much for the 5 star review and such positive comments regarding your service experiences with Landmark Home Warranty! Providing timely repairs completed by friendly service professionals is exactly what we strive to do and is makes us extremely happy to know how well this has worked for you. On behalf of the entire team, thank you again for entrusting Landmark with all your home warranty and home services needs! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 24th, 2021

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Verified Customer

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Christine Peterson Pflugerville, TX

The process was easy. I had to call in, as my issue wasn't listed on the website, but even then it didn't take long. The next day, I was contacted by the contractor.

3 weeks ago

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Reply from Landmark Home Warranty

Dear Ms. Peterson, Thank you so much for the 5 star review and remarks regarding your customer service experience with Landmark Home Warranty! Your satisfaction is always our top priority and we are happy that you found convenience and ease in the warranty process. Please know your testimony is exactly what we strive for and we appreciate the opportunity. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 25th, 2021

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Verified Customer

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Stephen Scharren Boulder City, NV

Very dependable, professional, high quality

3 weeks ago

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Reply from Landmark Home Warranty

Dear Mr. Scharren, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Your satisfaction and providing a level of service that exceeds your expectations, is our number one priority and your testimony and the value you find in Landmark is everything we strive for as your home warranty provider. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 23rd, 2021

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Verified Customer

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Kirk Scolari Eagle, ID

Very exceptional coverage and response to needs of the customer

3 weeks ago

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Reply from Landmark Home Warranty

Dear Mr. Scolari, Thank you so much for the 5 star review regarding your exceptional customer service experiences with Landmark Home Warranty! We strive to provide the most comprehensive coverage in the industry and best-in-class service, and we are ecstatic that you have chosen Landmark as your home warranty provider over the last 8 years. On behalf the entire Landmark team, thank you again! We truly value your loyal business and look forward to serving you in the future. Landmark Home Warranty

Mar. 18th, 2021

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Duncan Perez Katy, TX

Very easy to deal with and great customer service with agent that served me. Great communication skills.

3 weeks ago

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Reply from Landmark Home Warranty

Dear Mr. Perez, Thank you so much for the 5 star review and remarks regarding your wonderful customer service experience with Landmark Home Warranty! Connecting our valued homeowners to service professionals who are reliable and efficient is exactly what we seek to do, and it is always our most distinct pleasure to help. On behalf of the entire team, thank you again! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Apr. 1st, 2021

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Ray Washington Houston, TX

Salesman was very knowledgeable about the service contract.

3 weeks ago

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Reply from Landmark Home Warranty

Dear Mr. Washington, Thank you so much for the 5 star review and positive remarks regarding your customer service experiences with Landmark Home Warranty! We strive to provide the most comprehensive coverage in the industry and best-in-class service, and we are ecstatic that you have chosen Landmark as your home warranty provider. On behalf the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 19th, 2021

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Het Bhatt Houston, TX

Great conversation. Clarity of thoughts seen , and very well assisted with my questions. Thank you.

3 weeks ago

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Reply from Landmark Home Warranty

Dear Mr. Bhatt, Thank you so much for the 5 star review and providing such amazing remarks regarding your customer service experiences with Landmark Home Warranty! We are so happy that you found ease creating your warranty plan and we appreciate the opportunity to assist with all your home warranty and home services needs. On behalf of the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 18th, 2021

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Amy Simpson Yuma, AZ

Alex J. was awesome .. #raise! He was fast, friendly and answered all my questions with appropriate knowledge. He set up my recurring payments with no hassle.

4 weeks ago

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Reply from Landmark Home Warranty

Dear Ms. Simpson, On behalf of the entire team, thank you so much for the 5 star review and providing such positive remarks regarding your customer service experiences with Landmark Home Warranty and Alex! Our top priority is your satisfaction and to ensure the process is hassle free, and it makes us extremely happy to know how well this has worked for you. We agree! Alex is awesome and he enjoyed speaking with you and loved the positive recognition. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 17th, 2021

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Byron Mejia Los Angeles, CA

Fred F. was very helpful! He answered all of my questions with no hesitation.

4 weeks ago

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Reply from Landmark Home Warranty

Dear Mr. Mejia, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty and Fred! Customer satisfaction is our number one priority, and we sincerely appreciate your interest in all the wonderful services Landmark has to offer. We agree! Fred is very helpful, and your positive feedback and kind words really made his day. On behalf of the entire team, thank you for choosing Landmark! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Mar. 18th, 2021

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