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Fixd Repair was founded in 2016 by Evan Myers and Brandon Bohannan, who saw an opportunity to improve on the existing home warranty framework. Fixd offers home warranty and repair service plans, connects users with vetted and rated service providers, and provides easy scheduling, contact, and follow-up. You don't need to have a warranty plan to use this service and you can schedule non-warranty services easily through the online and mobile platforms as well.

Fixd was acquired by the parent of Angie's List, ANGI, in 2019, which also owns HomeAdvisor and Handy.

Fixd Warranty Cities

Based in Dallas, Texas, Fixd provides repair services and home warranty plans to people in the following locations:

  • Atlanta, Georgia
  • Austin, Texas
  • Dallas/Ft. Worth, Texas
  • Houston, Texas
  • Las Vegas, Nevada
  • Phoenix, Arizona
  • San Antonio, Texas

Fixd Home Warranty Services

Fixd offers clients a fixed budget with transparent monthly fees and terms and conditions easily accessible online. This home warranty plan provider offers coverage for the following basic services:

  • HVAC
  • Appliance repairs
  • Locksmith services
  • Plumbing repairs
  • Electrical repairs
  • Garage door

Optional service plan add ons include warranty coverage for repairs to the following systems:

  • Pool/Spa
  • Additional fridge
  • Septic

Fixd emphasizes simplified, hassle-free claims processing and repair services.

Keep reading for pros and cons of getting a warranty through Fixd.

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The Good

  • Transparent Policies and Pricing
  • Simpler Claims and Booking Process
  • In-House Technicians
  • $50 Service Fee
  • Fixd Mobile App
  • $10,000 Satisfaction Guarantee
  • Rate Your Service Pros

Transparent Policies and Pricing

Fixd home warranty pricing is laid out on the company's website, with options to view annual and monthly breakdowns. Prospective clients can look at a digital copy of the service contract and view any additional fees, such as the 10 percent administration fee if they cancel their Fixd contract early.

Customers can choose from four different plans, each with different pricing tiers based on the type and size of the property: Condo, House (under 6,000 square feet), and Mansion (over 6,000 square feet). Each tier offers appliance coverage. For clarity, here are the company's lists of large and small appliances:

Major Appliances Small Appliances
  • Dishwasher
  • Kitchen fridge
  • Oven/range/cooktop
  • Washing machine and dryer
  • Built-in microwave
  • Free-standing icemaker
  • Garbage disposal
  • Kitchen exhaust fan
  • Standalone freezer
  • Trash compactor
  • Wine fridge

Here is a breakdown of the different service and repair contracts that users can choose from:

Condo Plans

The condo warranty plans are competitive with industry prices and provide a small level of customization to your coverage:

  • Whole Home — $55 per month ($620 annually), including air conditioner, plumbing, electrical and heating, 7 major appliances and 5 small appliances, and semiannual HVAC tune-up
  • Fixd Favorite — $45 per month ($475 annually), including AC, plumbing, heating and electrical, 3 major appliances and 3 small appliances, and semiannual HVAC tune-up
  • Home Systems — $35 per month ($400 annually), including AC, plumbing, heating and electrical, and semiannual HVAC tune-up
  • Appliances — $35 per month ($355 annually), including major and small appliances

House Plans

Homeowners with houses less than 6,000 square feet can choose from these warranty plans:

  • Whole Home — $58 per month ($650 annually), including air conditioning, plumbing, electrical and heating, 7 major appliances and 5 small appliances, and semiannual HVAC tune-up
  • Fixd Favorite — $48 per month ($500 annually), including air conditioning, plumbing, electrical and heating, 3 major appliances and 3 small appliances, and semiannual HVAC tune-up
  • Home Systems — $38 per month ($415 annually), including air conditioning, plumbing, electrical and heating, and semiannual HVAC tune-up
  • Appliances — $35 per month ($375 annually), including major and small appliances

Mansion Plans

Homeowners with real estate over 6,000 square feet can choose from these plans:

  • Whole Home — $89 per month ($1,000 annually), including air conditioning, plumbing, electrical and heating, 7 major appliances and 5 small appliances, and semiannual HVAC tune-up
  • Fixd Favorite — $70 per month ($770 annually), including air conditioning, plumbing, electrical and heating, 3 major appliances and 3 small appliances, and semiannual HVAC tune-up
  • Home Systems — $55 per month ($625 annually), including air conditioning, plumbing, electrical and heating, and semiannual HVAC tune-up
  • Appliances — $35 per month ($415 annually), including major and small appliances

Simpler Claims and Booking Process

A huge benefit of using this home warranty company is the ease with which you can submit a claim and instantly schedule an appointment window online or via the mobile app. According to Fixd, 90 percent of jobs are completed within one business day of scheduling.

In-House Technicians

Fixd employs in-house technicians to fix most repair claims. When needed, third-party service techs are used. However, all service technicians are pre-screened by Fixed and background checked.

Every time a service is handled through Fixd, customers get to rate their experience. As an incentive to the service team, pros with the highest customer ratings get to pick jobs first. On top of that, Fixd will only send technicians with 4-star ratings and above.

$50 Service Fee

In general, when home warranty providers receive service requests, each house call costs a flat service fee outlined by the warranty’s contract. From, there, the cost to you can change depending on whether the repair is covered in hour contract, or not.

If you are a Fixd repair home warranty customer, your service call fee is only $50. This service fee is one of the most competitive rates we’ve seen amongst home warranty providers, and you pay it directly to Fixd through the mobile app.

Fixd Mobile App

Another asset to Fixd home warranty customers is the company's mobile apps. While many warranty providers require you to call in for service requests, and the phone trees and wait times can be frustrating. This is not the case with Fixd Repair.

The Fixd apps for Android and iOS make reporting a problem and scheduling an appointment with a service technician to resolve the problem, simple. In addition to submitting claims and scheduling service appointments, app users also benefit from these features:

  • In-app messaging, with text and photos
  • An alert when the technician is headed to your appointment
  • GPS tracking during technician transit
  • In-app payment for repair services

Simplifying the whole process and eliminating common warranty complaints, Fixd is leagues ahead of the customer service provided by many other home warranty companies.

Note: While the mobile app is awesome, prospective customers should also know that they can also submit a claim over the phone or through the Fixd service portal online.

$10,000 Satisfaction Guarantee

Another plus with this warranty provider is its $10,000 Fixd Guarantee on services. If you aren't satisfied with your service or repair, report within 30 days and Fixd will spend up to $10,000 to make it right.

While a home warranty policy is meant to give consumers peace of mind, this guarantee is an added incentive to trust that your (covered) needs will be met.

Rate Your Service Pros

When a service order is completed, consumers get to rate their technicians. These ratings are viewable when you are booking a job.

Only highly rated service professionals get to work with Fixd. The company will only send technicians with four-star and five-star ratings to your home.

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The Bad

  • Limited Availability
  • Early Cancellation Policy
  • Coverage Limits

Limited Availability

While the company has plans to expand, Fixd home services are currently only available in limited locations:

  • Arizona — Phoenix
  • Georgia — Atlanta
  • Nevada — Las Vegas
  • Texas — Dallas/Ft. Worth, Austin, Houston, San Antonio

Early Cancellation Policy

If Fixd home warranty plans are canceled before the term is over, the homeowner is responsible for a 10 percent administrative fee.

Coverage Limits

With Fixd as your warranty company, there are coverage limits per repair and per year. Coverage limits for home warranties are not unique. You will encounter these within most, if not all policies.

  Limit Per Repair Limit Per Year
Air Conditioning $3,000 $6,000
Heating $3,000 $6,000
Plumbing $2,000 $4,000
Electrical $2,000 $4,000
Pool and Spa $2,000 $4,000
Major Appliances $2,000 $4,000
Small Appliances $350 $1,500

On the plus side, Fixd's coverage limits for air conditioning, heating, and pool and spa are among some of the best in the industry. Additionally, the rest of its categorical limits are fairly high compared to most competitors.

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The Bottom Line

Fixd provides solutions to many of the problems that plague home warranty companies. Its pricing is transparent, customers can submit a claim and make an appointment at the same time. Most of the company's techs are directly employed by Fixd and fully background-checked. If third-party techs are needed, they are still background checked. 

You won’t be able to choose Fixd as your warranty company if you don’t live in the major metropolitan areas where it currently operates. 

Have you tried a home warranty with Fixd? Let us know about your experience with a quick review below. 

View the best home warranty companies in your area

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G Fort Worth, TX

#FIXD Home Warranty, part of the Angi Home Services monopoly has stolen from and lied to our family for 66+ days, sending countless people into our home and continuing to leave us without a hot water heater for 66 days!! A family of five and we boil water to wash dishes, have no hot water for laundry and are short a bathroom because of this. FIXD has done everything to censor us and has removed our reviews from their numerous platforms in a vagrant attempt to silence us. They are not listening and do not care. They are liars, frauds and thieves with no regard for harming paying customers. They know all about this and do not care. In fact, they said they would pay us to buy one on our own, but now they are telling us we must sign a document saying we must remain silent and delete any negative reviews before they cut the check. We won’t do this as they have lied from day one and they will not follow through on anything they say. In fact, they said they would also refund the remaining time left on our contact but today said that would amount to $0. We have reached out to everyone and are desperate for them to do the right thing. They have zero integrity and deserve a massive lawsuit. We have reported them to the BBB and are planning our next steps as they have literally spent their time on their slick videos and marketing campaign while leaving customers without essentials! #FIXD #Homewarranty #exposefixdhomewarranty #angieslist #angihomeservices #homeadvisor #monopoly #scam #wearesufferingbecauseoffixd #helpushelp

4 months ago

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Christian Baird Jackson, MS

This was originally a good company. They serviced our home a few times on the heating and hot water heater. They eventually replace the hot water heater because they could not fix it. Then 2020 happened. They would not respond to calls, voicemails and emails. If they continue to charge us $48 a month. I had to cancel my credit card saying that it’s been lost or stolen to stop the charges because no one is fixd Answered the phone. Good luck getting in touch with them.

1 year ago

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