Name: First American Home Warranty
Rating: 3.9

check_circle

Verified Customer

star star star star star

Stacy Lassig Temecula, CA

Fast service to get my pool heater repaired great customer service

3 years ago

Reply from First American Home Warranty

Hi Stacy, thank you for your feedback. Have a great day.

May. 8th, 2020

check_circle

Verified Customer

star star star star star

David Armstrong Raleigh, NC

Great service, good online portal. Easy to Followup via email or phone.

3 years ago

Reply from First American Home Warranty

Hi David, thank you for your feedback. Have a great day.

May. 8th, 2020

check_circle

Verified Customer

star star star star star

M J SCHUSLER Waco, TX

Quick, hassle free service. Easy to request service and pay online.

3 years ago

Reply from First American Home Warranty

Hi MJ, thank you for your feedback. Have a great day.

May. 8th, 2020

check_circle

Verified Customer

star star star star star

Ben Garcia Azusa, CA

The first and only repair requested was completed seemlessly.

3 years ago

Reply from First American Home Warranty

Hi Ben. Thank you for your feedback. Have a great day.

May. 8th, 2020

check_circle

Verified Customer

star star star star star

Sharon Hamilton Citrus Heights, CA

Have had to call them a couple of times. Both times were very satisfactory.

3 years ago

Reply from First American Home Warranty

Hi Sharon. Thank you for your feedback. Have a great day.

May. 8th, 2020

check_circle

Verified Customer

star star star star star

Clifford C Stoddard Clinton, MD

quick service and willing to work with me when service provider doesn't respond

3 years ago

Reply from First American Home Warranty

Hi Clifford. Thank you very much for your feedback. Have a great day.

May. 8th, 2020

check_circle

Verified Customer

star star star star star

Maria Ojeda Whittier, CA

Very attentive to my claim. Responded very quickly to my request.

3 years ago

Reply from First American Home Warranty

Hi Maria. Thank you for your feedback. Have a great day.

May. 6th, 2020

check_circle

Verified Customer

star star star star star

R Carriere Mesa, AZ

They do what they say they will do. They were always ready to respond quickly.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

May. 6th, 2020

check_circle

Verified Customer

star star star star star

Robert Lanning Prescott Valley, AZ

only have used policy 2 or 3 times, but service was at a good price and prompt.

3 years ago

check_circle

Verified Customer

star star star star star

shirl Woods Las Vegas, NV

great customer service and fast service clean and respectful

3 years ago

Reply from First American Home Warranty

Hello. Thank you so much for your feedback. We appreciate it. Have a great day.

May. 6th, 2020

check_circle

Verified Customer

star star star star star

Glenn Van Dyk Forest, VA

First class operation, satisfied with my first year with them

4 years ago

Reply from First American Home Warranty

Hello Glenn. We are happy to hear you are satisfied with our service. Thank you for your feedback. Have a nice day.

Apr. 27th, 2020

check_circle

Verified Customer

star star star star star

RUTH MACHINE Kempner, TX

Fast and friendly customer service as well as great value for the money

4 years ago

Reply from First American Home Warranty

Hi Ruth. Thank you for your feedback. Have a nice day.

Apr. 27th, 2020

check_circle

Verified Customer

star star star star star

Walter Las Vegas, NV

Easy to work with and always did what they said they would do

4 years ago

Reply from First American Home Warranty

Thank you Walter, we appreciate your feedback. Have a nice day.

Apr. 27th, 2020

check_circle

Verified Customer

star star star star star

Michael Coarsegold, CA

Easy to use and very responsive. They settled my repair in a very short time.

4 years ago

Reply from First American Home Warranty

Thank you Michael, we appreciate your feedback and are happy to hear the repair was completed in a timely manner. Have a great day.

Apr. 27th, 2020

check_circle

Verified Customer

star star star star star_border

Sangeeta Luthra Los Altos, CA

Usually the service is good, and they are getting faster at getting service repairs scheduled.

4 years ago

Reply from First American Home Warranty

Thank you Sangeeta, we appreciate your feedback. Have a great day.

Apr. 9th, 2020

check_circle

Verified Customer

star star star star star

BettyAnn Adams San Antonio, TX

They came through promptly when I needed a repair/new appliance

4 years ago

Reply from First American Home Warranty

Hello BettyAnn. Thank you for your feedback. Have a great day.

Apr. 9th, 2020

check_circle

Verified Customer

star star star star star

Tom George Las Vegas, NV

Their warranty has much better coverage than others I have used or explored.

4 years ago

Reply from First American Home Warranty

Thank you Tom, for your feedback. Have a great day.

Apr. 9th, 2020

check_circle

Verified Customer

star star star star star

Carole Russell Chattanooga, TN

Rapid response and great service, courteous personnel and service people!

4 years ago

Reply from First American Home Warranty

Hello Carole. We are happy to hear you are satisfied with the service provided. Thank you for your feedback. Have a great day.

Apr. 9th, 2020

check_circle

Verified Customer

star star star star star

Richard Wright Marion, AR

Everything has been good so far I haven't had any problems yes

4 years ago

Reply from First American Home Warranty

Thank you Richard, for your feedback. Have a great day.

Apr. 9th, 2020

check_circle

Verified Customer

star star star star star

Socorro Ford-Taylor Whittier, CA

You have the best contractors possible with a good working relationship

4 years ago

Reply from First American Home Warranty

Hello Socorro. We appreciate your feedback. Thank you and have a great day.

Apr. 9th, 2020

check_circle

Verified Customer

star star star star star

RR

They provided the service they promised in an efficient manner. Thanks!

4 years ago

Reply from First American Home Warranty

Hello RR. Thank yoou for your review. Have a great day.

Apr. 6th, 2020

check_circle

Verified Customer

star star star star star

marlene greenberg

always on time and gets the job done customer service is terrific

4 years ago

Reply from First American Home Warranty

Hello Marlene. We are pleased to hear you are satisfied with our service and look forward to servicing you in the future. Thank you for your feedback. Have a great day.

Apr. 6th, 2020

check_circle

Verified Customer

star star star star_border star_border

Larry Goldberg

Very hard to communicate with the company. There approval process doesn't work very fast. Contractors are generally very good.

4 years ago Edited January 10, 2024

Reply from First American Home Warranty

Thank you Larry, for your feedback. Have a wonderful day.

Apr. 6th, 2020

check_circle

Verified Customer

star star star star star

Jeremy Atwell

They are just that good I guess!Seriously, they seem to really take care of you

4 years ago

Reply from First American Home Warranty

Hi Jeremy. Thank you for your feedback and review. Have a great day.

Apr. 6th, 2020

check_circle

Verified Customer

star star star star star_border

Isaacabu

Based on my interaction so far and that includes the number of attempts prior to a replacement

4 years ago

Reply from First American Home Warranty

Thank you, Isaacabu. We appreciate your feedback. Have a great day.

Apr. 6th, 2020

check_circle

Verified Customer

star star star star star

Francisco Trejo

They were very profesional on the iphone and will to help in any way posible

4 years ago

Reply from First American Home Warranty

Thank you Francisco, for your feedback. Have a great day.

Apr. 6th, 2020

check_circle

Verified Customer

star star star star star

Cande Cerniglia

quick response and capable repair people, who really know what they're doing

4 years ago

Reply from First American Home Warranty

Hello Cande. Thank you for your feedback and review. Have a great day.

Apr. 6th, 2020

check_circle

Verified Customer

star star star star star

Beverly Totten

All contact with First American has been first rate and professional.

4 years ago

Reply from First American Home Warranty

Hello Beverly, we appreciate your feedback. Have a great day.

Apr. 6th, 2020

check_circle

Verified Customer

star star star star star

Robert A. GARZONA

Person was helpful an quick to find me a remedy for my issue

4 years ago

Reply from First American Home Warranty

Hello Robert. We are happy to hear your issue was resolved quickly. Thank you for your feedback. Have a great day.

Apr. 2nd, 2020

check_circle

Verified Customer

star star star star star

Juan Llanio

Great Service, fast response . One call is all it takes to get a problem fixed.

4 years ago

Reply from First American Home Warranty

Hi Juan. We appreciate your feedback. Thank you.

Apr. 3rd, 2020

check_circle

Verified Customer

star star star star star_border

Galvez Francisco

Cause I feel like it. If your survey keeps asking for long answers no one's going to do it.

4 years ago

Reply from First American Home Warranty

Thank you for your review Galvez.

Apr. 8th, 2020

check_circle

Verified Customer

star star star star star

James F Flanagan

all ways come thru for our requests for service and follow ups.

4 years ago

Reply from First American Home Warranty

We appreciate your feedback, James. Have a great day.

Apr. 1st, 2020

check_circle

Verified Customer

star star star star star

stacey garibay

We have had only good service from First America home warranty.

4 years ago

Reply from First American Home Warranty

Thank you Stacey, for your feedback and review. Have a great day.

Apr. 1st, 2020

check_circle

Verified Customer

star star star star star

June Starr

The necessary repairs and/or parts were always completed satisfactory.

4 years ago

Reply from First American Home Warranty

Hello June. We are happy to hear the repairs were completed to your satisfactory. Thank you for your feedback. Have a great day.

Apr. 1st, 2020

check_circle

Verified Customer

star star star_border star_border star_border

Scott

Send calls out of country.Relise Covid-19 does not help, this has happen to me before this, can not get information correct.

4 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Manoj Boddupally

They are hiring cheap vendors to review and their goal is to use the equipment until its not usable even though it poses a safety hazard.

4 years ago

check_circle

Verified Customer

star star star star star

Eva Salinas

Customer Service is always top notch. Always responsive and friendly.

4 years ago

Reply from First American Home Warranty

Hello Eva. We appreciate your feedback and review. Thank you and have a great day.

Mar. 19th, 2020

check_circle

Verified Customer

star star star star star

Grigory Shimanskiy

All my requests were addressed and we saved more money than paid for warranty

4 years ago

Reply from First American Home Warranty

Hello Grigory. We appreciate your feedback and are pleased to hear you are satisfied with our services. Thank you and have a great day.

Mar. 19th, 2020

check_circle

Verified Customer

star star star star star

Gail

Good responce to the phone call I made to the first time I called you.

4 years ago

Reply from First American Home Warranty

Hello Gail, we appreciate your feedback. Thank you.

Mar. 19th, 2020

check_circle

Verified Customer

star star star star star

Liz

very responsive and have been impressed with service provided

4 years ago

Reply from First American Home Warranty

Thank you for your feedback, Liz. Have a great day.

Mar. 19th, 2020

check_circle

Verified Customer

star star star star star

Julius M Smith Culloden, WV

Prompt service, contract was on time, with the right parts to fix the problem.

4 years ago

Reply from First American Home Warranty

Thank you Julius for your review!

Mar. 9th, 2020

check_circle

Verified Customer

star star star star star

Abel Contreras

Quick and easy respond to problems. Friendly knowledgeable people to talk to.

4 years ago

Reply from First American Home Warranty

Thank you Abel, we appreciate your feedback. We want to ensure our customers are satisfied with the service they receive. We look forward to servicing you again in the future. Have a great day.

Mar. 4th, 2020

check_circle

Verified Customer

star star star star star

Thomas McPeck

When you contact them they start the process to resolve the problem asap.

4 years ago

Reply from First American Home Warranty

Hello Thomas. Thank you for your review. We look forward to servicing you again in the future.

Mar. 4th, 2020

check_circle

Verified Customer

star star star star star

MARY FISH

Excellent repairman providing us with excellent response time

4 years ago

Reply from First American Home Warranty

Thank you Mary, we appreciate your feedback. We look forward to servicing you again in the future.

Mar. 4th, 2020

check_circle

Verified Customer

star star star star star_border

Matthew Ortega

Very dependable and efficient. Contractors are always experienced and professional.

4 years ago

Reply from First American Home Warranty

Thank you Matthew for providing us with your feedback. We appreciate it.

Feb. 27th, 2020

check_circle

Verified Customer

star star star star star

Kathleen F

Prompt and professional service combined with excellent coverage!

4 years ago

Reply from First American Home Warranty

That is what we like to hear, Kathleen. Thank you for your review.

Feb. 27th, 2020

check_circle

Verified Customer

star star star star star_border

Bruce

Last repair was never finished. It takes a long time to get through to a real person on the phone.

4 years ago

Reply from First American Home Warranty

Thank you Bruce for your feedback. We will be reaching out to you to resolve your claim.

Feb. 27th, 2020

check_circle

Verified Customer

star star star star star

Eric Bradley

Because their response time was great, the contractor needs some work

4 years ago

Reply from First American Home Warranty

Thank you for your review Eric. We will definitely look into for improvements.

Jan. 24th, 2020

check_circle

Verified Customer

star star star star star

Connie

Fast,efficient, and knowledgeable , customer service was also great

4 years ago

Reply from First American Home Warranty

Hi Connie, we are glad that you are satisfied with the service that was provided to you. We look forward to servicing you again in the future.

Jan. 24th, 2020

check_circle

Verified Customer

star star star star star

George

Great service, prompt service, easy to reach, and very thorough

4 years ago

Reply from First American Home Warranty

Thank you George for your review!

Jan. 24th, 2020