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First American Home Warranty

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2,936 User Reviews

7.3

Overall Score

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Mashawna Campbell

Because they always have someone to get the job done

1 year ago

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Reply from First American Home Warranty

Yes we do, Mashawna. Thank you for your review.

Dec. 4th, 2019

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star star star star star

Mary Hornbeck

Reliable service contractors & fair premium cost

1 year ago

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Reply from First American Home Warranty

Thank you Mary for your review.

Dec. 4th, 2019

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Bill

It's pretty good. We've had several repairs and the contractors have been good.

1 year ago

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Reply from First American Home Warranty

Thank you Bill for your review. We are glad to hear the repairs were completed in a timely manner.

Dec. 4th, 2019

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star star star star star

Darrell Morgan Chattanooga, TN

Very responsive. Professional contractors.

2 years ago

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Reply from First American Home Warranty

Thank you Darrell for your feedback.

Oct. 29th, 2019

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Stevens Lee

They are not perfect I had some issues with the time repair person would arrive

2 years ago

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Reply from First American Home Warranty

Hi Stevens, thank you for your review.

Oct. 24th, 2019

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star star star star star

Jocelyn Carl

Fast service, easy to file a claim, great customer service

2 years ago

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Reply from First American Home Warranty

Great to hear, thank you for choosing First American.

Oct. 24th, 2019

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star star star star star

Yvette Fredericks

Very prompt getting a service provider out to my house.

2 years ago

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Reply from First American Home Warranty

Thank you Yvette for your review.

Oct. 24th, 2019

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star star star star star

Sandra

Quick service/ ease of contacting. We sure access

2 years ago

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Reply from First American Home Warranty

Thank you Sandra.

Oct. 24th, 2019

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star star star star star

Shari

They have handled claims speedy and professional.

2 years ago

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Reply from First American Home Warranty

Thank you Shari for your review.

Oct. 24th, 2019

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star star star star star

Michael P.

The ability to negotiate which contractor is assigned.

2 years ago

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Reply from First American Home Warranty

Thank you Michael.

Oct. 24th, 2019

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star star star star star

Robin Greene Woodland Hills, CA

I have always received quick and trustworthy service

2 years ago

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Reply from First American Home Warranty

Thank you Robin for your review.

Oct. 24th, 2019

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star star star star star

Gilberto Escudero Vista, CA

They were very helpful, and prompt in resolving my claim.

2 years ago

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Reply from First American Home Warranty

Thank you Gilberto for your feedback.

Oct. 24th, 2019

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star star star star star

Beth Reynolds El Cajon, CA

Quick always there to deal with my needs

2 years ago

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Reply from First American Home Warranty

Thank you Beth.

Oct. 24th, 2019

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star star star star star

Zeynep Anaheim, CA

They are prompt professional and very efficient

2 years ago

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Reply from First American Home Warranty

Thank you Zeynep for your review.

Oct. 24th, 2019

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star star star star star

Robert

customer service and satisfaction of completed job

2 years ago

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Reply from First American Home Warranty

Thank you Robert for your feedback.

Oct. 24th, 2019

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star star star star star

Sean Jones

They are easy to work with and things get done

2 years ago

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Reply from First American Home Warranty

We are happy to hear, Sean. Thank you.

Oct. 24th, 2019

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star star star star star

Betson Anderson

Problem solved quickly and professionally

2 years ago

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Reply from First American Home Warranty

Thank you Betson.

Oct. 24th, 2019

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star star star star star

Edwin draviam

prompt and reliable and quality service,

2 years ago

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Reply from First American Home Warranty

Hi Edwin for your review.

Oct. 24th, 2019

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star star star star star

R. Pimpleton

Excellent customer service reps and fast response times.

2 years ago

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Reply from First American Home Warranty

Thank you R for your review.

Oct. 24th, 2019

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John Neukum

Had some minimal problems but overall satisfied/Need Vendors that work 24/7Exam: AC menn

2 years ago

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Reply from First American Home Warranty

Thank you John for your review.

Oct. 24th, 2019

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star star star star star

Richard

His quick response and available schedule. Great !!

2 years ago

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Reply from First American Home Warranty

Great to hear Richard!

Oct. 24th, 2019

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star star star star star

Marcella Fost

always eager to come to solution in customer favor.

2 years ago

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Reply from First American Home Warranty

Thank you Marcella.

Oct. 24th, 2019

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star star star star star

James R Yost

customer service - responsive to request for service.

2 years ago

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Reply from First American Home Warranty

Thank you James for your review.

Oct. 24th, 2019

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star star star star star

Bridgette H Giddens

Responded to our issues in a timely manner.

2 years ago

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Reply from First American Home Warranty

Hi Bridgette, thank you for your review.

Oct. 24th, 2019

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star star star star star

Frank

cooperative and responsive to my warranty needs

2 years ago

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Reply from First American Home Warranty

Thank you Frank for your review.

Oct. 24th, 2019

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star star star star star

Kirsten Stallings

Great service techs, fast response to claims, great price

2 years ago

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Reply from First American Home Warranty

Thank you Kirsten for your review.

Oct. 24th, 2019

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star star star star star

Gary

Excellent service in all areas of service

2 years ago

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Reply from First American Home Warranty

Thank you Gary for your review.

Oct. 24th, 2019

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Eric Lee

Almost always very good; most of their contractors are excellent, one is not.

2 years ago

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Reply from First American Home Warranty

Hello Eric, thank you for providing us with your feedback.

Oct. 24th, 2019

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star star star star star

Linda Birdy

satisfied with companies that have fixed appliances for me.

2 years ago

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Reply from First American Home Warranty

We are glad to hear Linda, thank you.

Oct. 24th, 2019

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star star star star star

Vivian

Response. Excellent customer service. Cost effective.

2 years ago

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Reply from First American Home Warranty

Thank you Vivian for providing us with your review.

Oct. 24th, 2019

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Johnny

Very good but not perfect. Lack of contractors in one area I have property

2 years ago

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Reply from First American Home Warranty

We appreciate your review Johnny.

Oct. 24th, 2019

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star star star star star

Mark Williams

They allowed me to pick my service provider

2 years ago

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Reply from First American Home Warranty

Thank you Mark for your review.

Oct. 24th, 2019

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star star star star star

Maretta Jean Landrum

they had my washing machine running in two days

2 years ago

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Reply from First American Home Warranty

Great to hear the unit was repaired promptly Maretta. We look forward to servicing you again in the future.

Oct. 24th, 2019

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star star star star star

Christine Mason

Timely, effective, efficient professional

2 years ago

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Reply from First American Home Warranty

Thank you Christine for your review.

Oct. 24th, 2019

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star star star star star

Rita Voss

Very helpful when discussing what needs fixing.

2 years ago

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Reply from First American Home Warranty

Hi Rita, we appreciate your review.

Oct. 24th, 2019

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star star star star star

Maria

The rooter plumbing came to fix the problem is awesom

2 years ago

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Reply from First American Home Warranty

Thank you Maria!

Oct. 24th, 2019

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star star star star star

Joyce

Quick & easy. Thorough. Helpful. First Rate

2 years ago

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Reply from First American Home Warranty

Thank you Joyce.

Oct. 24th, 2019

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star star star star_border star_border

Gerald Price

Some of the firms they use come from rather far away and don't seem to want to do the work.

2 years ago

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star star star star star

Lila Skye

Good service and excellent work and quick, efficient...

2 years ago

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Reply from First American Home Warranty

Glad to hear Lila!

Oct. 24th, 2019

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star star star star star

Ann's Maris

Excellent service. Customer plus serviceman

2 years ago

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Reply from First American Home Warranty

Thank you Ann's.

Oct. 24th, 2019

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star star star star star

Jody

Immediate service and on time and professional.

2 years ago

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Reply from First American Home Warranty

Thank you Jody for your review.

Oct. 24th, 2019

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star star star star star

Joel Fulcher League City, TX

Never had a problem with service, very fast. Claim process

2 years ago

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Reply from First American Home Warranty

Thank you Joel for your review.

Oct. 2nd, 2019

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star star star star star

Teresa Brandon, MS

Excellent support and service in a timely fashion.

2 years ago

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Reply from First American Home Warranty

Thank you Teresa for your review.

Oct. 2nd, 2019

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star star star star star

D Noreen Demas

good follow through prompt in all but one case

2 years ago

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star star star star star

Connie Day

Great contractors, easy setup and all around simple process

2 years ago

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Reply from First American Home Warranty

Glad to hear, Connie. Thank you!

Sep. 25th, 2019

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star star star star star

Lisa Weitzel

They have continuously provided excellent service

2 years ago

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Reply from First American Home Warranty

Glad to hear, thank you.

Sep. 25th, 2019

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star star star star star

Joseph Avato

They work with you when you have a problem

2 years ago

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Reply from First American Home Warranty

Thank you for your review Joseph.

Sep. 25th, 2019

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star star star star star

Jim Todd

fast response, superior service, outstanding support

2 years ago

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Reply from First American Home Warranty

Great to hear, Jim. Thank you for your review.

Sep. 25th, 2019

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star star star star star

Janice Crooks

The technician came out the same day we called for service.

2 years ago

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Reply from First American Home Warranty

Thank you for your review, Janice.

Sep. 25th, 2019

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Sue Mays

They are efficient and keep you informed.+

2 years ago

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Reply from First American Home Warranty

Thank you Sue for your review.

Sep. 25th, 2019