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First American Home Warranty

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8.1

Overall Score

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bill

good response. Service person was knowledgeable and business like.

3 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Earleene Louviere

They made specific promises when they were trying to sell me the policy. Now that I NEED service, everything has changed and they are unreachable! ðŸ˜

3 years ago

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Carlos Ramirez

Reliable, prompt customer service and easy to access by phone or website

3 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Elizabeth Yano

Met my home repair needs quickly with good repair teams, responsive

3 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Dawnette Posthumus

Reaction time was great. Work completed competently! Price was perfect!

3 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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COOKIE

Fast, knowledgeable, user friendly the service man was clean!

3 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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Blake

excellent customer service!! prompt, professional and efficient

3 years ago Edited January 10, 2024

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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Jim MacLean

THE SERVICE IS VERY GOOD ONLINE AND PHONE AND THE COMPANIES THEY USE ARE GOOD

3 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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Wandasue

A little slow to get things back in order. The companies they use are not on highly recommend

3 years ago Edited January 10, 2024

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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vanessa pando

They are customer oriented and have excellent customer service

3 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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Allison

great service and fair outcomes - responsive to phone calls and concerns

3 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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Santosh M

Great value for the money. Small deductible is very affordable.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Annmarie Ball

They're always fast and efficient getting me the help I need

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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star star star star star

SANDRA GONSALES

Always take care of things promptly I never give it a second thought

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Dick Kaiser

always there in any situation and I have recommended them to friends

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Mike

Great service. All my problems solved. Polite people when calling.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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star star star star star

Susie Tempesta

The technicians are knowledgeable, courteous, and friendly.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Jerome Pinckney Las Vegas, NV

very good service very proffessional on time and does a good job

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Brenda Brown Laurens, SC

Great service- very helpful -worth every penny to get this great service|

3 years ago

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Reply from First American Home Warranty

Thank you Brenda for your review. We appreciate it!

Sep. 11th, 2020

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Christy Cloud Taft, CA

Always prompt service and very friendly! Never had an issue dealing with any problems!

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Linda Castro Bakersfield, CA

They have always been able to provide us with prompt service for repairs.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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O Jacob Holly Springs, NC

Easy to use their claim website. Reliable contractors till now are

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Louispappalardo Raleigh, NC

Great service in a timely fashion. Completely satisfied with work.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Carolyn Quinn Memphis, TN

No problems and great people that takes care of our problems.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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star star star star star

Alex Ramon San Juan, TX

They were quick to resolve my AC issue. They approved a new coil right away.

3 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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star star star star star

Ann Collins Santa Maria, CA

Each claim has been taken care of quickly and with professional repairs.

3 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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Carol Lincoln, CA

Great Service and fast response time. Great service providers

3 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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star star star star star

Marilyn Hopper Cordova, TN

Good customer service good contractor sent to handle repair

3 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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R . Lopez Sun City, CA

They are very good when I have to have them out here they come and get it done.

3 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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star star star star star

Sandra Sutherlin, OR

Always responded quickly I was very happy with final outcome

3 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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Shane M Scottsdale, AZ

There are too many exclusions in the contract. Many parts that need to be fixed when they brake are not covered.

3 years ago

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Reply from First American Home Warranty

Hello Shane. Thank you for your review.

Sep. 2nd, 2020

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star star star star star

Robert Livingston Elizabethton, TN

Great service and great people to deal with. Would recommend them to anyone

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 26th, 2020

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star star star star star

Virginia Tustison Little Rock, AR

Responded, wore a mask, they were thorough, repaired, and cleaned up.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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star star star star star

Michael Grayson Arlington, TX

Customer service is good and they fix the issues that you have at your home.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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star star star star star

Dayton Midlothian, TX

Always solves my issues listens to the issues tries to find the best solution

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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star star star star star

Cynthia Curtiss Prescott, AZ

The job gets done in a timely manner..at an appropriate cost.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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star star star star star

fidel esquivel Murrieta, CA

excellent response to any issue very quick to resolve problems

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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star star star star star

Derek R. Fresno, CA

Reliability to the fullest. They have always fixed my problems.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Darryll Redding, CA

very poor customer response. The phone system asks many questions that are not relevant to your inquiry and then hangs up when you try to explain your problem.

3 years ago

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star star star star star

Dave Harper Carlisle, PA

Always came through for us when we needed them the most. Reliability is a must

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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star star star star star

Lena Sanders Philadelphia, PA

it's good services. and they get things done . and prices are cheap

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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star star star star star

Mark Clayton, NC

Quality Response and Service. A great value and very high level service

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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star star star star star

M. Hill Mauldin, SC

Communication was top notch! Make purchasing a home fun and easy.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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star star star star star

Richard R LaBounty Pensacola, FL

They always help us!! No problem is too big!! Great Service!!!

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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star star star star star

Malcolm lampley Gulfport, MS

My experience with the company has been nothing but excellent.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Sandra Weeks Long Beach, MS

A previous policy handled a claim with ease. There were no hassles.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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star star star star star

Jo Greene Johnson City, TN

They were very quick in getting me the repair help I needed.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Aug. 13th, 2020

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star star star star star

Gwendolyn Rouzan Coleman Memphis, TN

They have always paid my claims and given great customer service

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Aug. 13th, 2020

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star star star star star

Mark J Goodyear, AZ

Because cost and the service they provide is very affordable and needed.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Aug. 13th, 2020

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star star star star star

Kim Sacramento, CA

Easy to use; responsive. I don't use often, but when I do, works well

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Aug. 13th, 2020