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First American Home Warranty

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8.1

Overall Score

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Al C. Apple Valley, CA

Past experience has been excellant and their pricing is very competitive

3 years ago

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Reply from First American Home Warranty

Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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Charles L Rickard Crowley, TX

3 and speedy customer service. By contractors who take care of the problem quickly

3 years ago

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Reply from First American Home Warranty

Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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Regina Cantrell Granada Hills, CA

First America Home Warranty always has a great customer service.

3 years ago

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Reply from First American Home Warranty

Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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Eric R Hedlund Paisley, FL

They fix my issues so far and do it the best to their abitaty

3 years ago

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Reply from First American Home Warranty

Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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Patricia Hamilton Lake Orion, MI

some times it takes too long as I am waiting right now for water and the company does not the phone

3 years ago

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Reply from First American Home Warranty

Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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LES WOLF Vancouver, WA

I've had several experience in 2020. All but one were handled quickly.

3 years ago

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Reply from First American Home Warranty

Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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Paul Welch Brandon, MS

They have always taken care of everything effectively and promptly.

3 years ago

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Reply from First American Home Warranty

Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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Suzanne Kirchner Little Rock, AR

I have found some of their repair people to be less than average, which lowers the score.

3 years ago

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Reply from First American Home Warranty

Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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Frank Renda Maricopa, AZ

Great service ,prompt service üëçreliable contractor

3 years ago

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Reply from First American Home Warranty

Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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Earl Ellis Fresno, CA

Very reliable. Knowlegable, very helpful in completing problem

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Jo Anne Carpio Fairfield, CA

Quick service and always satisfied with the work thats done.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Mary M. Mason Charleston, WV

they are courteous and responsive. I've used this company for fourteen yrs.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Craig Robinett Bethpage, TN

They are very responsive when needed, while being cost effective.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Daina Clayton, OH

Any issues I've had so far have been resolved in a timely manner

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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RANDALL DELL CURBY Seguin, TX

Every time that we had a problem with anything. They took care of us

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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aaron smith Baytown, TX

They have a good program. They were responsive and to a claim I had and resolved it.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Fran Philadelphia, PA

first american puts you first. this is a good service for everyone to have.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Celeste Davidson Fresno, CA

They are fast, reliable and I can always talk to someone on the phone.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Carol R Nicolet Loewen

They have been very helpful when I called. Fortunately we haven't needed them often!

3 years ago Edited September 14, 2021

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Richard Blais Virginia Beach, VA

They were quick and easy to deal with, when our heat pump went out.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Mike Kingsport, TN

Quick response on a wide variety of home repairs. Great value.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Banuelos Murrieta, CA

Always had a good 3xpetuence. Quick service knowledgeable agents!

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Linda Turner Pearl, MS

They are there to help me with my problems. Very professional.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Carol Knoxville, TN

Addressed my problem fast and had someone at my house the next day.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Donna Mosby Santa Barbara, CA

Great and prompt service and friendly knowledgeable technicians..

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Jack Alan Franklin Morro Bay, CA

Good service from good vendors. Forty characters is a waste of words

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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LaTonya Farmer

On top of you never can get anyone on the line, customer service sucks. They're very limited to what they cover; and charges regardless of your dissatisfaction.

3 years ago Edited January 10, 2024

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Alice Odem, TX

The companies hired to do the repairs are not as knowledgeable with the work they provide

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Sharon Hillyard Green Mountain Village, CO

They met my need quickly and well the only time I needed them.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Timothy Norton Hampton, VA

Great customer service. I never had a complaint or poor service.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Ken West End, NC

They have come through in a timely manner every time I make a claim.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Adolfo Pando San Jose, CA

Work was done well, on time, with great communication and respect

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Wilson Waxahachie, TX

They had a quick response and worked to resolve the problem immediately.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Janet Kramer Houston, TX

I always get a response from a company to fix my problem within a day.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Robert L Burleson Henderson, NV

I've never had a problem with them. And they have been able too fix what needed to be fixed.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Marcy Milan Indio, CA

They respond promptly and have very knowledgeable service people.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Erick Seno North Las Vegas, NV

Has been pretty cooperative whenever I had issues in 2020 of last year.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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BJ Dublin, CA

Reputable company, friendly staff, quality service, competitive pricing.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Larry garcia Beckley, WV

They do what they promised ,I needed a microwave and thee gave me a new one.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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HAL Hunter Clyde, NC

they have repaired my heat pump & my refridgerator, they have kept their word

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Kin lum Collierville, TN

Quick and efficient. Fair. Easy to work with. Reliable contacys

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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star star star star star

Jay Etkin Memphis, TN

Great service every time; very professional in assuring the job gets done.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Katherine Kennedy Ridgeland, MS

Always prompt an ready to help you. Readily available when help is needed.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Bruce Stofferahn Henderson, NV

First Am has been helpful in replacing appliances and other repairs.

3 years ago

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Reply from First American Home Warranty

Great to hear, Bruce! Thank you for your review.

Jan. 6th, 2021

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Julia Castalian Springs, TN

Customer service is great!! Well worth the money to renew your warranty!!

3 years ago

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Reply from First American Home Warranty

Thank you Julia, so glad to hear! And, thank you for choose First American as your home warranty provider.

Jan. 6th, 2021

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Ronald Hampton Ocean Springs, MS

Quick response to issues. Searching for timely service provider.

3 years ago

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Reply from First American Home Warranty

Hi Ronald. Thank you for your review.

Jan. 6th, 2021

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Melty V. Dayton, OH

Customer service needs improvement and support of how to assist the customer without reading a script.

3 years ago

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Yvonne Campbell

Have not had any experience in using First American Warranty

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

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Wayne Tipton

They have been everything they said a nd are very professional.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

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Vernon

I have used them a number of times and get things done quickly

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020