Name: First American Home Warranty
Rating: 3.9

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Verified Customer

star star star star star

Judy Huie Hayward, CA

FAHW cares and understand people that needs help to make life easier.

1 year ago

Reply from First American Home Warranty

Judy, We appreciate you taking the time to leave us such a kind review!

May. 24th, 2022

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Verified Customer

star star star star star

Mary Phillips Vancouver, WA

FAHW is dependable, reasonably priced and they are prompt with your claim.

2 years ago

Reply from First American Home Warranty

Mary, We appreciate you taking the time to share your review with us. It is always great to hear when our customers are provided excellent service!

May. 12th, 2022

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Verified Customer

star star star star star

Betty Daugherty Elizabethtown, KY

Fast service, service technicians top notch, jobs completed timely manner

2 years ago

Reply from First American Home Warranty

Betty, Thank you for sharing your five star experience!

May. 12th, 2022

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Verified Customer

star star star star star

Kerry Vannatta Bardstown, KY

Haven't made a claim. Bought at a fair price that covers what I wanted.

2 years ago

Reply from First American Home Warranty

Kerry, Thank you for your review! We look forward to being there for you, should you ever need us again.

May. 12th, 2022

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Verified Customer

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Robert Phillips Kingsport, TN

Just a little expensive. The service is good, but 80.00 service fee plus yearly fee a little much.

2 years ago

Reply from First American Home Warranty

Robert, Thank you for taking a moment to share your review!

May. 5th, 2022

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Verified Customer

star star star star star

Winifred Verse-barry Toledo, OH

Prompt, various ways to contact. Still have real people to help on phone

2 years ago

Reply from First American Home Warranty

Winifred, Thank you for your feedback! We are delighted to know that you had a smooth claim process. We appreciate your continued trust in us.

May. 5th, 2022

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Verified Customer

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Kathy M Tanner Vicksburg, MS

They all seemed to know what they were doing for the things I had to have done.

2 years ago

Reply from First American Home Warranty

Kathy, Thank you for sharing your feedback with us!

May. 5th, 2022

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Verified Customer

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Wanda Lockner Johnson City, TN

Great service. Claims completed quickly. Friendly employees.

2 years ago

Reply from First American Home Warranty

Wanda, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

May. 5th, 2022

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Verified Customer

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Marjorie E. Diettel Pensacola, FL

They have responded immediately to my several claims over the years.

2 years ago

Reply from First American Home Warranty

Marjorie, We appreciate you taking the time to share your review with us. It is fantastic to know that you have been provided five star service!

May. 5th, 2022

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Verified Customer

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Sharon Marie Remillard Pahrump, NV

they came right away and fixed our problem. Very professional and informative.

2 years ago

Reply from First American Home Warranty

Sharon, We appreciate you taking the time to share your five star review with us. It is fantastic to know that you had a five star experience!

Apr. 28th, 2022

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Verified Customer

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David Daniel Jimenez Los Angeles, CA

Julio make me feel very secure and he was very professional

2 years ago

Reply from First American Home Warranty

David, Thank you for letting us know what a great job the team did while servicing your claim. We look forward to providing you great service in the future!

Apr. 28th, 2022

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Verified Customer

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Charles Blankson Fontana, CA

First American was able to handle my home Water Heater problem well.

2 years ago

Reply from First American Home Warranty

Charles, We appreciate you taking the time to share your comments with us us!

Apr. 28th, 2022

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Verified Customer

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Benjamin Fong Antioch, CA

The help was good and the service was friendly. The appointments for help were days later.

2 years ago

Reply from First American Home Warranty

Benjamin, Thank you for sharing your experience with us. We appreciate your patience with the contractor as they worked through their appointments. We will continue to be here for you should you need us in the future.

Apr. 28th, 2022

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Verified Customer

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Hampie Roberts

Very helpful and prompt with help and assistance with my problems

2 years ago

Reply from First American Home Warranty

Hampie, Thank you for putting your trust in us! We are pleased to hear your concerns have been resolved.

Apr. 14th, 2022

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Verified Customer

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Faye D Gaines

They have always been helpful about getting a service date set up.

2 years ago

Reply from First American Home Warranty

Faye, It is great to know that we have been able to be there for you when you most needed it!

Apr. 14th, 2022

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Verified Customer

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Fredicia Roblow Madera, CA

When I called for service l was able to get what I needed in a timely manner!

2 years ago

Reply from First American Home Warranty

Fredicia, We appreciate you taking the time to share your review with us. It is awesome to know that we were able to assist you promptly! We look forward to being there for you, should you ever need us again.

Mar. 30th, 2022

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Verified Customer

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Lee Meekins North Las Vegas, NV

American Home Warranty responds in an extremely timely manner.

2 years ago

Reply from First American Home Warranty

Lee, Thanks so much for taking the time to share your experience with us!

Mar. 30th, 2022

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Verified Customer

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Dennis Danielson Cottonwood, CA

good people, great service but sometimes it takes awhile to find someone to respond to the issue

2 years ago

Reply from First American Home Warranty

Dennis, Thank you for taking the time to share your review with us! We appreciate your patience as we worked to resolve your claim and forward to being there for you, should you ever need us again.

Mar. 22nd, 2022

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Verified Customer

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Thomas Rohling Hernando, MS

We have had them for several years. The coverage has always proven valuable.

2 years ago

Reply from First American Home Warranty

Thomas, Thank you for being a valued customer!

Mar. 16th, 2022

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Verified Customer

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Reggie Long Moneta, VA

Really good company. They go above and beyond to please their customers

2 years ago

Reply from First American Home Warranty

Reggie, Thank you for your review. It is always great to hear when our customers are provided with excellent service!

Feb. 9th, 2022

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Verified Customer

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Greg Marchlewski Eugene, OR

Very quick response to my complaints, knowledgeable personel

2 years ago

Reply from First American Home Warranty

Greg, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Feb. 1st, 2022

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Verified Customer

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Loree Swanenburg Seal Beach, CA

Always provides Professional Service and responds to clients needs

2 years ago

Reply from First American Home Warranty

Loree, We appreciate you taking the time to share your comments with us. It is always great to hear when our customers are provided with awesome service!

Jan. 25th, 2022

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Verified Customer

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Rita SIMMONS Kingsville, TX

They are polite, easy to work with, and contractors do a good job.

2 years ago

Reply from First American Home Warranty

Rita, We appreciate your review. It is always great to hear when our customers are provided with great service!

Jan. 25th, 2022

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Verified Customer

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Shinea Weedon Frederick, MD

Not alot of service men in my city I had to wait until someone from Virginia came

2 years ago

Reply from First American Home Warranty

Shinea, Thank you for taking the time to share your detailed experience with us. We have a great selection of contractors, but in some areas, options may be more limited. We are glad that your service was able to be completed.

Jan. 25th, 2022

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Verified Customer

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Juan vasquez Richmond, CA

The lady who fix my dryer. She wAs really nice and friendly

2 years ago

Reply from First American Home Warranty

Juan, It is wonderful to know that your claim has been resolved and you were provided great service!

Jan. 25th, 2022

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Verified Customer

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Maria Cardoza Plant City, FL

The company is great. The guy that fix our pool pump left a mess for us to clean up

2 years ago

Reply from First American Home Warranty

Maria, Thank you for being a valued customer. We appreciate all feedback received, as it allows us to see if there is a need for improvement in any area of our service. We know how many choices you have when deciding on a home warranty company, and we are glad you chose us.

Jan. 25th, 2022

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Verified Customer

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Jamey Gallegos Las Cruces, NM

Repair requests are easy to submit and they get sent out quickly.

2 years ago

Reply from First American Home Warranty

Jamey, We appreciate you taking the time to share your review with us! We are glad to hear that your claim was resolved quickly.

Jan. 18th, 2022

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Verified Customer

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L Williams Cincinnati, OH

Easy to work with and very accommodating to help their customers.

2 years ago

Reply from First American Home Warranty

Thanks so much for taking the time to share your review with us!

Jan. 18th, 2022

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Verified Customer

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Frank Cordova Covina, CA

Excellent customer service and professional workers who are knowledgeable

2 years ago

Reply from First American Home Warranty

Frank, Thank you for your review. It is always great to hear when our customers have a fantastic experience with us!

Jan. 12th, 2022

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Verified Customer

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bob williams Auburn, CA

always responded quickly with professional options/referrals

2 years ago

Reply from First American Home Warranty

Bob, Thank you for putting your trust in us. We are glad to hear that your issues have been resolved quickly.

Jan. 12th, 2022

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Verified Customer

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John ADAM Chandler, AZ

Has been consistently helpful. Quick in response. Find helpful technicians

2 years ago

Reply from First American Home Warranty

John, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Jan. 12th, 2022

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Verified Customer

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Mrs. Anastasia P. Winley Costa Mesa, CA

Most of the time I am able to get service or results in a timely manner, 2-3 days.

2 years ago

Reply from First American Home Warranty

Thank you for taking the time to share your review with us!

Jan. 6th, 2022

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Verified Customer

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Linda Grants Pass, OR

They had someone out to fix my dishwasher problem so quickly.

2 years ago

Reply from First American Home Warranty

Linda, It is wonderful to know that we were able to resolve your claim for you!

Jan. 6th, 2022

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Verified Customer

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Teresa Widner McDonald, TN

Fast and professional satisfaction. Feels good to be protected.

2 years ago

Reply from First American Home Warranty

Teresa, We appreciate you taking the time to share your review with us. It is fantastic to know that you have been provided five star service!

Jan. 6th, 2022

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Verified Customer

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Debrin Jenkins Shady Spring, WV

Fridge down since 12/8/2021, no one calls me back to advise why the repairman hasn't contacted me. First American Home Warranty is a scam in my opinion.

2 years ago

Reply from First American Home Warranty

Debrin, Thank you for sharing your feedback with us. We do apologize as it seems there was a delay in shipping when it came to a part that needed to be ordered. We do see that you have an appointment scheduled at this time and look forward to having this resolved for you soon.

Dec. 30th, 2021

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Verified Customer

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Sheila Wilmouth Auburn, WA

So far I've received plenty of communication and had all questions answered.

2 years ago

Reply from First American Home Warranty

Sheila, Thank you for your review. It is awesome to hear when our customers are provided with great service!

Dec. 30th, 2021

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Verified Customer

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cindy Fort Mohave, AZ

The company is excellent, never had an issue when I had to call them.

2 years ago

Reply from First American Home Warranty

Cindy, We appreciate you taking the time to share your review. It is always great to hear when our customers have a fantastic experience with us!

Dec. 30th, 2021

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Verified Customer

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Vanessa Little Bellflower, CA

Response of service from the service provider took too long for fixing my appliances.

2 years ago

Reply from First American Home Warranty

Vanessa, Thank you for sharing your review with us. We appreciate your patience with the contractor as they worked through their appointments. We hope the next time you may need us, we are able to quicken the process for you.

Dec. 30th, 2021

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Verified Customer

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Steven Dowling Milton, FL

Great customer service and 24/7 call center with courteous staff.

2 years ago

Reply from First American Home Warranty

Steven, Thank you for putting your trust in us. It is awesome to know you were provided with great customer service!

Dec. 29th, 2021

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Verified Customer

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Clay Eric Cederquist Fowler, CA

I have had my policy only 1 month. So the enrollment information was good.

2 years ago

Reply from First American Home Warranty

Thank you for putting your trust in us!

Dec. 29th, 2021

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Verified Customer

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Sheila D Genova Grover Beach, CA

I've never turned in a report. mothing wrong with my home yet

2 years ago

Reply from First American Home Warranty

Sheila, Thank you for sharing your review. We will be here for you should you need us in the future!

Dec. 29th, 2021

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Verified Customer

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Arthur R Horne Charleston, SC

First service call was handled expeditiously, courteously & professionally.

2 years ago

Reply from First American Home Warranty

Arthur, It is awesome to hear that your issue was resolved promptly. We look forward to providing you great service in the future!

Dec. 21st, 2021

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Verified Customer

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Marek Pawlisz Pahrump, NV

took only one day from when I reported an issue to resolve it

2 years ago

Reply from First American Home Warranty

Marek, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Dec. 21st, 2021

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Verified Customer

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Sylvia Munoz Lakeside, CA

The time that I have called with a problem it was taken care of immediately.

2 years ago

Reply from First American Home Warranty

Sylvia, Thank you for putting your trust in us. We are pleased to hear your concerns have been resolved!

Dec. 21st, 2021

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Verified Customer

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Debbie Winston-Salem, NC

Always responds promptly and gives me a peace of mind as a homeowner.

2 years ago

Reply from First American Home Warranty

Debbie, It is wonderful to know that we are able to provide you peace of mind. We will continue to be here for you should you need us in the future.

Dec. 21st, 2021

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Verified Customer

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Curt Graeber Bend, OR

Very responsive, fair pricing and excellent repair contractors

2 years ago

Reply from First American Home Warranty

Curt, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service.

Dec. 14th, 2021

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Verified Customer

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Norma Cunningham Santa Paula, CA

Very accessible, super helpful and they send reputable workers out.

2 years ago

Reply from First American Home Warranty

Norma, Thank you for sharing your feedback with us!

Dec. 14th, 2021

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Verified Customer

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Regina Sargent Waldorf, MD

Everything went well. The only issue was one of the parts was on back order.

2 years ago

Reply from First American Home Warranty

Thank you for your feedback Regina.

Jun. 8th, 2021

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Verified Customer

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Joseph DiNorscia Houston, TX

Timely response. Just less coverage than hoped, even with Premium Plan and First Class Upgrade.

2 years ago

Reply from First American Home Warranty

Hi Joseph. We appreciate your feedback. Have a great day.

Jun. 8th, 2021

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Verified Customer

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WJB Victorville, CA

Process for claims was somewhat confusing. It took a long time to complete process.

2 years ago

Reply from First American Home Warranty

Thank you for your feedback WJB.

Jun. 4th, 2021