1. First American Home Warranty
error This company may not service all states.

First American Home Warranty has been an industry leader for over 35 years and has a reputation of providing quality home warranty plans with extensive coverage for homeowners across the nation. The home warranty provider has serviced millions of claims, saving homeowners more than $180 million in covered repairs and replacements.

The company has a large network of prescreened technicians so you don't have to worry about doing your own research and independently finding your own technician. Warranty coverage lasts for one year and monthly payment options are available as well. First American Home Warranty ranked in our list of Top 10 Best Home Warranty Companies of 2019.

The Good

  • Decades of Experience and Company Stability
  • Comprehensive Plans
  • Coverage Limits
  • 24/7 Claims Service
  • Online Homeowner Center

Decades of Experience and Company Stability

First American has been providing home warranties since 1984. The home warranty service provider offers coverage to 38 states plus the District of Columbia. Over 35 years of home warranty experience is a good indication of the company’s stability and willingness to provide quality service. Choosing a home warranty company with so much experience could be an additional benefit for homeowners.

Comprehensive Plans

First American Home Warranty currently offers two coverage plans and a variety of additional options for warranty coverage. The monthly cost for a First American Home Warranty plan starts at $28 per month and lasts for one year. The service fee varies by location, but you will typically pay $75 whenever you schedule a repair or replacement with a First American Home Warranty technician. Warranty plan holders can upgrade or expand their warranty plan within the first 30 days of coverage to add on additional systems or appliances.

First American also offers a 30-day review period for new warranty contract holders. Customizable plans are made for homeowners, real estate professionals, as well as network service providers. First American Home Warranty's website allows anyone to receive a sample contract and specific residential warranty pricing within minutes.

First American Home Warranty does not have an age limit on systems and appliances, so you don't have to worry about the company refusing coverage based on this. Warranty coverage for major appliances and systems is as follows (pricing and coverage for protection plans may vary by location):

The Basic Plan: $28 per Month or $336 per Year

  • Washer and dryer
  • Refrigerator
  • Dishwasher
  • Oven range
  • Cooktop
  • Microwave
  • Garbage disposal
  • Trash compactor

The Premier Plan: $42.50 per Month or $510 per Year

  • Includes everything in the Basic Plan
  • Plumbing 
  • Plumbing stoppages 
  • Heating 
  • Water heater 
  • Electrical 
  • Garage door opener 
  • Ductwork
  • Central vacuum system

Optional Coverage

For a fee, you can add additional coverage items to your service contract:

  • Central air conditioning (electric) — $9 per month
  • Additional refrigeration — $4 per month
  • Pool/spa equipment — $15 per month
  • Well pump — $7 per month
  • First class upgrade — $9 per month

Coverage Limits

Unlike some home warranty providers, most of First American’s covered items do not carry a specific dollar limit. First American plans do not require a home inspection to be done by a contractor or maintenance records to be retrieved from a repair person for coverage. The service provider also offers extra protection for malfunctions due to lack of maintenance, regular wear and tear, rust, corrosion, and sedimentary build-up. There are no age limits on covered items, and no limit to the number of claims a customer can file.

24/7 Claims Service

No matter the time of day, customers can open a claim. First American offers a 24/7 service request hotline where you can make service calls at any time as well as a user-friendly online customer portal. First American has a nationwide network of workers and prescreens every service contractor and requires them to complete a probationary period to ensure customer satisfaction standards are met through customer survey results.

Online Homeowner Center

First American offers an easy-to-use online homeowner center for all of its customers. From this portal, a customer can open and track their claims, view their contract details, renew their home warranty, and manage communication preferences. 

Visit Site

The Bad

  • Nationwide Service Unavailable
  • First American Home Warranty Reviews
  • Extra Cost for Air Conditioning Coverage

Nationwide Service Unavailable

First American provides coverage in 38 states and the District of Columbia. There is a tool on its website that allows for a zip code lookup to determine if First American provides coverage for customers in a particular state. Unfortunately, if you are out of First American’s coverage area, you are unable to receive its services.

First American Home Warranty Reviews

First American Home Warranty has some negative reviews highlighting bad customer service, delayed and lengthy response and service time, and hidden fees on appliances. We suggest reading through First American Home Warranty reviews before making a final purchasing decision. 

Extra Cost for Air Conditioning Coverage

Many home warranty providers offer air conditioning as part of their premier plan or combo plan, but First American Home Warranty only offers an AC unit as additional coverage with an extra fee you add to your chosen plan. This may be a problem for customers looking to have air conditioning as part of their prearranged plan. However, because the AC unit isn't covered in First American Home Warranty's two main plans, this is what makes the company's warranty cost cheaper than most. 

The Bottom Line

With 35+ years of experience and a large network of service providers (each contractor is reviewed and put through a probation period to ensure customer satisfaction), First American Home Warranty has comprehensive protection with high coverage limits for major appliances and systems. With a competitive cost and service call fee and multiple plan options, First American Home Warranty gives you more value for your money and covers customers with flexible payment options for various budgets.

The company offers a basic plan for customers that are looking for more standard coverage, as well as a premier plan for homeowners wanting more robust coverage. Additional add-on items are also available for coverage so consumers can pick and choose other major systems and appliances they want covered. Note that First American Home Warranty only covers the wear and tear of major appliances and systems. Like most home warranty companies, First American does not cover pre-existing conditions. 

When compared to other home warranty companies, First American Home Warranty has a competitive monthly cost and service fee. Some warranty providers charge upwards of $600 per year with a $100 service fee.

First American Home Warranty created its home warranty programs with not just homeowners in mind but network service providers and real estate professionals as well. Typically, for whichever home warranty plan you select, the service contract will last for one year. 

If you want to learn about what customers think of the company, such as response time, customer service, and quality of repair, check out First American Home Warranty reviews below. 

User Reviews

Star Rating

3.9
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2,509 Reviews

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IJ Silverman

January 23rd, 2021 Northridge, CA DETAILS arrow_drop_down
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Always comes through with prompt and efficient service.

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Sandra Tiffany

January 23rd, 2021 Fort Collins, CO DETAILS arrow_drop_down
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Good responses and repairs. Service people have been inconsistent. Some are great and others incompetent! Several small items fixed quickly. I would do this purchase again!

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Judith McCown

January 23rd, 2021 Eads, TN DETAILS arrow_drop_down
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They have always provided very good service.

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Frank Harrison

January 23rd, 2021 Riverview, FL DETAILS arrow_drop_down
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I only had one claim, the process was fast and efficient.

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Banuelos

January 23rd, 2021 Murrieta, CA DETAILS arrow_drop_down
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Always had a good 3xpetuence. Quick service knowledgeable agents!

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William Moede

January 23rd, 2021 Prescott, AZ DETAILS arrow_drop_down
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Best Deal, Best Price, they care about you

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LaTonya Farmer

January 23rd, 2021 DETAILS arrow_drop_down
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On top of you never can get anyone on the line, customer service sucks. They're very limited to what they cover; and charges regardless of your dissatisfaction.

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Elizabeth Talley

January 23rd, 2021 DETAILS arrow_drop_down
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I've always had good customer service. My repair appointments have always been in a timely manner.

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Carol

January 23rd, 2021 Knoxville, TN DETAILS arrow_drop_down
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Addressed my problem fast and had someone at my house the next day.

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Alice

January 23rd, 2021 Odem, TX DETAILS arrow_drop_down
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The companies hired to do the repairs are not as knowledgeable with the work they provide

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Bob

January 23rd, 2021 Las Cruces, NM DETAILS arrow_drop_down
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worthwhile for the peace of mind I get, in previous years I have had a water heater and a dishwasher replaced by the prorgram.

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Sparks

January 23rd, 2021 Spartanburg, SC DETAILS arrow_drop_down
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Responsiveness, qualified techicians and value for the price

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Jeff

January 23rd, 2021 Northridge, CA DETAILS arrow_drop_down
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Poor vendors, no follow-up on service, 45 minute wait times on the phone.

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John

January 23rd, 2021 Knoxville, TN DETAILS arrow_drop_down
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So easy to deal with. Enter problem on line and they take care of it from there. In fact they contract with the very best

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Douglas Loy

January 23rd, 2021 Claremore, OK DETAILS arrow_drop_down
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Excellent product, excellent customer service.

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Christopher

January 23rd, 2021 San Diego, CA DETAILS arrow_drop_down
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Great services at a great price. Provides peace of mind with an older home.

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Janet moore

January 23rd, 2021 Sacramento, CA DETAILS arrow_drop_down
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Rec'd good service.when every time I have called

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Mary Ann Westenhofer

January 23rd, 2021 Louisville, KY DETAILS arrow_drop_down
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They are always very responsive to my claims.

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Roy Cash

January 23rd, 2021 Collierville, TN DETAILS arrow_drop_down
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Personal and professional service is second to none; immediately responsive to service needs.

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Carol Sido

January 23rd, 2021 Toledo, OH DETAILS arrow_drop_down
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When we needed them for home issues in the passed they were there for us in a timely manner!

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Donna Mosby

January 23rd, 2021 Santa Barbara, CA DETAILS arrow_drop_down
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Great and prompt service and friendly knowledgeable technicians..

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Kathleen

January 23rd, 2021 Cordova, TN DETAILS arrow_drop_down
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They are very prompt and use good companies

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Tanner Corder

January 23rd, 2021 Abilene, TX DETAILS arrow_drop_down
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The service is extremely affordable. It gives me peace of mind knowing I will be taken care of. The service is also easy to use.

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Bob

January 23rd, 2021 Loudon, TN DETAILS arrow_drop_down
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Rapid reply and service that is dependable

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KERRY STILES SR

January 23rd, 2021 Laguna Hills, CA DETAILS arrow_drop_down
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I have only had two warranty requests, at this time, and both were promptly responded too and the only charge was the required trip charge.

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Mary

January 23rd, 2021 Ortonville, MI DETAILS arrow_drop_down
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Easy to use with professional associates

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Linda Turner

January 23rd, 2021 Pearl, MS DETAILS arrow_drop_down
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They are there to help me with my problems. Very professional.

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Jack Alan Franklin

January 23rd, 2021 Morro Bay, CA DETAILS arrow_drop_down
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Good service from good vendors. Forty characters is a waste of words

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Mohammad

January 23rd, 2021 Laguna Niguel, CA DETAILS arrow_drop_down
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I received immediate attention to my problems

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Bonnie

January 23rd, 2021 Spring Hill, TN DETAILS arrow_drop_down
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Very responsive to my needs when I called

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Wendell Carter

January 23rd, 2021 Magnolia, TX DETAILS arrow_drop_down
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They have been great repairing my appliances.

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Kei Harami

January 23rd, 2021 Henderson, NV DETAILS arrow_drop_down
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Fast response, good communication. Good contractors

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Theresa W

January 23rd, 2021 Midlothian, VA DETAILS arrow_drop_down
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The ease of filing a claim and the great customer service

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Henry O Woods

January 23rd, 2021 DETAILS arrow_drop_down
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They have always honored our contract and if it wasn't covered, I was notified up front.

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Timothy Norton

January 23rd, 2021 Hampton, VA DETAILS arrow_drop_down
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Great customer service. I never had a complaint or poor service.

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Linda Crutcher

January 23rd, 2021 Salem, OR DETAILS arrow_drop_down
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Testimonies are very convincing and we have used them!

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Hilda Rivera Delorme

January 23rd, 2021 Mission, TX DETAILS arrow_drop_down
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They are very prompt when sending out there service people.

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Ken

January 23rd, 2021 West End, NC DETAILS arrow_drop_down
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They have come through in a timely manner every time I make a claim.

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Sharon Hillyard

January 23rd, 2021 Green Mountain Village, CO DETAILS arrow_drop_down
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They met my need quickly and well the only time I needed them.

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April

January 23rd, 2021 Maricopa, AZ DETAILS arrow_drop_down
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Allows for Online requests that can be placed 24/7. Contractors provided Prompt service.

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Adolfo Pando

January 23rd, 2021 San Jose, CA DETAILS arrow_drop_down
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Work was done well, on time, with great communication and respect

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Richard Spiringer

January 23rd, 2021 Las Vegas, NV DETAILS arrow_drop_down
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denied first claim after being with them awhile

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Marjorie Whitmer

January 23rd, 2021 Rocklin, CA DETAILS arrow_drop_down
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They have always been very efficient in assisting our needs

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Stacey

January 23rd, 2021 Montgomery, TX DETAILS arrow_drop_down
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They have had great service and very fast!

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Marisa Franklin

January 23rd, 2021 Lake Elsinore, CA DETAILS arrow_drop_down
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Great customer service, prompt in answering calls. Clear cut expectations and coverage.

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Will

January 23rd, 2021 Downey, CA DETAILS arrow_drop_down
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Variety Coverages available, solid vendors used.

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Marcy Milan

January 18th, 2021 Indio, CA DETAILS arrow_drop_down
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They respond promptly and have very knowledgeable service people.

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Mike

January 18th, 2021 Mount Royal, NJ DETAILS arrow_drop_down
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it was easy to file the claim online. And I received a fast response. Contractor showed up to do the work promptly

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Priscilla Fultz

January 18th, 2021 Lancaster, CA DETAILS arrow_drop_down
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Always on time with getting repairs done.

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Lawrence Hanks

January 18th, 2021 Portland, OR DETAILS arrow_drop_down
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They have been very responsive and timely