Complete Care Home Warranty

• 30-Day Money-Back Guarantee
• No Inspection Needed
• No Appliance Age Restrictions
• $45 Service Call Fee
• Service Call Follow-Up
• 90-Day Workmanship Guarantee

30-Day Money-Back Guarantee

If you change your mind after purchasing a policy from this warranty company, you can get a refund within 30 days of your purchase. 

No Inspection Needed

Complete Care Home warranty does not require a home inspection before signup. Instead, it has a 30-day waiting period before your home warranty coverage begins.

No Appliance Age Restrictions

Complete Care Home Warranty covers your home systems and appliances, no matter how old they are. No inspections or maintenance records are required to sign up. While this seems like a no-brainer, some home warranty companies won't cover appliances manufactured before a specific year. 

$45 Service Call Fee

A service call fee is a standard fee that most, if not all, home warranty providers require. Sometimes known as a trade call fee, or repair deductible, this is the amount specified by your contract, that you pay when a technician comes to your home, whether an item is covered or not. 

Some home warranty companies require a service fee of $100 or more. It's pretty common to see fees higher than $45.

Here are some examples from top competitors:

90-Day Workmanship Guarantee

If you get a covered appliance or system repaired, the company's 90-day guarantee on parts and labor covers you in the event of an unexpected recurring breakdown. If you have an issue with your washing machine, and Complete Care sends an appliance repair technician to fix it, you pay your service call fee, but the same problem happens again, you won't have to pay the fee twice for the same fix. 

Service Call Follow-Up

Every time Complete Care Home Warranty sends a technician to your home for a service call, the company will follow up with you. CCHW calls customers to see if they are satisfied with the work and to get feedback about their experience with the repair tech, including timeliness and efficiency.

• State Availability
• 30-Day Wait Period
• Cancellation Fee
• Phone-Only Claim Submission

State Availability

Complete Care offers home warranty plans in most of the country. The only places where you won't be able to get a policy from this company are California, New York, and Washington.

30-Day Wait Period

When you purchase a home service contract from this provider, you should know that your policy doesn't go into effect until 30 days have passed. Most top providers either require a home inspection or a 30-day waiting period, not both.

These policies are intended to make sure that the home warranty company doesn't pay for pre-existing breakdowns. Your appliances and home systems should be in normal working order at the time of purchase. 

Cancellation Fee

If you cancel your CCHW contract before your term ends, there is a cancellation fee; however, it's only $50. Several other providers charge $75 or more to cancel a policy prematurely, including Select Home Warranty ($75). 

While it will cost you to cancel before the end of your contract, transferring the policy to another party is free. 

Phone-Only Claim Submission

When your air conditioner or other covered item stops working, claims have to be submitted over the phone. There is no online portal or app available to CCHW customers at this time. However, the customer service team is available 24/7.