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Choice Home Warranty

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9.4

Overall Score

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Tequila Samuel

Our claim was treated as a priority & resolved fast & efficiently!

9 months ago

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Gary Tippitt McKinney, TX

On time and fixed problem in 15 minutes. Very knowledgeable

9 months ago

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Karen Allumbaugh Charlotte, NC

The amount of time I had to wait until my claim was given to a service person . I believe that I should have received a discount on the service cost.

9 months ago

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Tommie Pullins Jr Irmo, SC

Eli provide exceptional options to fit my needs. Professional service...

9 months ago

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Elika Tuialuuluu El Paso, TX

Customer Service Rep answered all my questions and gave me a good rate.

9 months ago

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James Childs Bossier City, LA

Choice was on job very quick and took care of the problem that exists.

9 months ago Edited September 5, 2023

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Shantell Fouchea Belle Chasse, LA

The tech was awesome in and out identified the problem and fixed no hassle highly recommend

9 months ago

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Darcel Bigelow

The technician was on time, evaluated the problem and fixed the issue.

9 months ago

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Emmanuel Asamoah-Boateng Baltimore, MD

Great company. Been with them for about 4 plus years now. Denied only ones. Can’t complain.

9 months ago

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Subin Sha Katy, TX

Technician Adam very kind and helpful. The problem was fixed very quickly.

9 months ago

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Carlos Robles Roselle, IL

Easy to sign up and when I had problems I recieved quick service

9 months ago

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william tresvant Brunswick, GA

very fast and easy to make a claim, claim was taking care of in a hurry

9 months ago Edited January 10, 2024

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Dorniko Ridgell Dayton, OH

I love the customer service. I received prompt communication and confirmation.

9 months ago

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Kelly Waldrop Swansboro, NC

Tim was very knowledgeable knew what to do and was very courteous

9 months ago

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Tina Bell Longview, TX

Fast and friendly service, keep you updated on progress of thing

9 months ago

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Juan Aldaco Cardoza Bakersfield, CA

The service are super great and very fast to respond on the claims.

9 months ago

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William Dayton, TX

Very responsive to my claim. Extremely pleased with the professional service.

9 months ago

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Lynn Harris Norcross, GA

The customer service is awesome. Jumped right in the problem.

9 months ago

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Donna Boswell Kingsland, GA

I called one day and they were out the next .very impressive..

9 months ago

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Lee Var Miami, FL

Great service. Claim proud easy and they fix the problem the next day

10 months ago

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Amy Howell St. Petersburg, FL

Alvin was really listening to my concerns and accepting of my being gay.

10 months ago

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stacey moore Wylie, TX

Technician was very friendly, prompt. And helpful. Great service

10 months ago

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Sherry Suffens

The plumber who came was very nice and very efficient. And, very quick!

10 months ago

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recipes with shauna Pennycooke FL

Love the technician however the should consider the two days waiting period in emergency situation

10 months ago

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Floretta Penny Ponca City, OK

Service was done in a timely manner. The technician was polite

10 months ago

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Monica White Wylie, TX

I was able to easily request service and had quick response.

10 months ago

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SAW Matthews, NC

Outstanding customer service skills combined with excellent service.

10 months ago

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Angela L Griffith Las Vegas, NV

The warranty actually calls a professional in any area, not just a handyman.

10 months ago

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Michael Crooms Atlanta, GA

we had to wait almost a week before they could get a Technician to come out and make the necessary repairs.

10 months ago Edited August 23, 2023

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Andrew Cox Dallas, TX

He was very knowledgeable and friendly! Would recommend them.

10 months ago

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Kaye Cummins Broken Arrow, OK

They were very quick to assign someone to fix my Washing Machine.

10 months ago

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Paul D Wesseler Brandon, FL

Customer service sucks ~ wanted to replace a solar assisted water heater with an electric only heater. Rep would not even consider working with us on this issue!!

10 months ago

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M WB Parker, CO

Easy to do business with. Enrollment was a breeze and phone team had excellent customer service.

10 months ago

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Greg Tillman Delray Beach, FL

It is a great service to have incase you have an unexpected problem

10 months ago

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Linda Shute Bellmawr, NJ

I was pleased at the response of Choice to my issue and the result.

10 months ago

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Randall Morin Hagerstown, MD

Pricing is competitive but response is poor. I have had to find my own technicians on several occasions.

10 months ago Edited January 10, 2024

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Curtis Smith Richardson, TX

They got someone out on holiday weekend and fixed the problem. Good job

10 months ago Edited August 23, 2023

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Robert Wall San Antonio, TX

Excellent!!! All things considered it's great in all aspects!

10 months ago

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Delbert Healy Acworth, GA

The best in class, best in customer service, best in people that repairs

10 months ago

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Rosanne Doyle Clermont, FL

I have purchased something like this before. It worked well.

10 months ago

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Howard Schechter Baltimore, MD

Arrived early, knew what to do, and his office did a follow-up

10 months ago

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Beetle Anchorage, AK

Kurt was very helpful. I enjoyed working with him on this coverage.

10 months ago

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Edwin Barreras Colon Houston, TX

Excellent customer services. I really do not have anything else to say.

10 months ago

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Russell

We have not had any help at all. No technician or repairs of Stove or Refrigerator. We had the garbage disposal replaced and have not received any money to cover the cost.

10 months ago

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navneet gupta Cumming, GA

Honesty and courtesy , not trying to upsell, simply having candid conversations

10 months ago

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Cynthia Banks Phipps Kansas City, KS

Customer service before today was horrible. I looked at the status they said it was resolved. Then we found out today we had a case worker

10 months ago

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Melody Du Casse Aurora, CO

Still have not been connected with a technician. It has been almost a week without air conditioning and we have our house listed.

10 months ago

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TomW Little Rock, AR

3 claIMS This year and perfect service. Would definetly recommend.

10 months ago

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Felicia Green Summerville, SC

So far I’ve only had one issue with CHW, however they fixed the issue and the problem was solved.

10 months ago

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Virgilio Pena Blackwood, NJ

Customer service. $250 max to replace an appliance. Offers repair or replace which is not true. Technicians does not like working with the company choice home warranty.

10 months ago