Name: Choice Home Warranty
Rating: 3.8

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Mary Lawrence, KS

We still need the rest of the A/C job done, and neither the company that did the work, or Choice seems interested in finishing the job.

8 months ago

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Richard Lomas Nederland, TX

Like the way the automated phone system works, easy to follow instructions.

8 months ago

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Claudia Las Vegas, NV

I was very happy with all services. I am not happy about the large increase in service costs.

9 months ago

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Slomag Dayton, OH

Plumber was efficient and informative will likely use this company in the future.

9 months ago

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Mary White Hudson, FL

I like this company for the prompt service you get when reporting a issue.

9 months ago Edited September 13, 2023

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Susan Springfield, MO

Difficult to work with, difficult to understand the customer service people. Very strong accents and hard to hear. Difficult to get claims through.

9 months ago

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Guy

The repairs get scheduled too far out and there is never a person to speak to when there is a problem.

9 months ago Edited March 27, 2024

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Navin Brampton, ON

I cant reach any on personally and they don t t reply to my e mail They owe me a refund and it is very difficult in fact impossible t get any reply at all

9 months ago

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Alan College Station, TX

Need to improve online claim request; get vendors assigned in a more timely manner

9 months ago

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Dennis Lakeland, FL

It was easy to schedule and the company that handled the repair was dantastic

9 months ago Edited January 10, 2024

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Nauman Rana Corona, CA

I have a service request open for a refrigerator part since January. Still no part and no repair. Every month I am told to wait for another month. This is a joke.

9 months ago

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Goldie McMullan Avondale, AZ

Everything has been going great. You guys did good work and took care of me.

9 months ago

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Daitasha Miller The Bronx, NY

Maurice was wonderful in explaining the plan prior to purchase.

9 months ago

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Jose M. Colon Orlando, FL

Responsive to real time needs processing new claims while the contractor is on site.

9 months ago

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Tara Gibson Fayetteville, NC

The quick turnaround on repairs . Professional repair people.

9 months ago

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Vicki McGahee Hilton Head Island, SC

Excellent service - quick turn around. Such an easy process - Thank you

9 months ago

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Bobby James Fort Valley, GA

Hot as it been for the past few weeks, AC went out the 13th of July and the AC supposed to be repaired tomorrow 23 August. I just hope it get repaired.

9 months ago Edited August 23, 2023

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WHITE CAT Bonita Springs, FL

JAIMIE IS EXTREMELY SKILLED AT WHAT HE DOES AND HE IS A GOOD PEOPLE PERSON, ALSO.

9 months ago

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Cheryl Smith Portsmouth, VA

Professionalism, courteous and promptness in answering questions.

9 months ago

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Todd Renier Littleton, CO

Did not like the out of pocket expense for recent claim. Would prefer to pay $20 per month for 100% coverage

9 months ago Edited August 24, 2023

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Louise Parrish, FL

Quick to respond. Quick service. Very satisfied with the service.

9 months ago

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Judy Rogers Bloomington, IN

The service was great. The service men were very friendly. I'm glad I took out this warranty

9 months ago

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Italy Las Vegas, NV

Excellent company. They've always repair my appliances, very content with them.

9 months ago Edited January 10, 2024

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KK I

Great service! Responds quickly! Definitely recommend their service!

9 months ago Edited September 7, 2023

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Theresa Chapman Orlando, FL

Repair techs have always been top notch. Also arrived when on time.

9 months ago

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Scott Strayhorn

Just started today, so we will just have to wait and see how this works out. The salesman was great.

9 months ago

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Dr. Ngozi Achike

He was on time He was very professional He was respectful and cordial

9 months ago

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Fredrick Parker

I'm a new customer with a better warranty and with less cost.

9 months ago

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charles smith Oswego, IL

It was fine, my fridge is working perfectly now took longer then expected

9 months ago

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Cristina Reascos

Great customer service, understanding and accommodating needs

9 months ago

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Dean Thomas Evans, GA

Quick response to my needs. Easy to contact and very helpful..

9 months ago Edited August 23, 2023

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Stella Landry San Francisco, CA

Agent was very patient and helpful with my situation she spoke very clearly

9 months ago

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Jean Philadelphia, PA

Friendly, knowledgeable and careful to straighten up when done.

9 months ago Edited March 5, 2024

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Fang Wang Newark, NJ

The sales person is very helpful, and pleasant to talk with!

9 months ago

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James Avera Macon, GA

Three request for Choice Warranty with no repairs approved. Can't get a straight answer have not responded to e mails nothing would not recommend Choice to my worst friend

9 months ago

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Michael Todd Williams Papillion, NE

Called Saturday morning. Hard to understand customer service. Monday morning no work order/technician assigned. Luckily got issued fixed through a friend

9 months ago

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Tina Wright Chicago, IL

I loved the fact that my representative was patient, clear, and informative.

9 months ago

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Sharon Cassady West, TX

Getting a hold of you guys is awful! I only used your technicians twice! No problem there! But communication is awful!

9 months ago

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John Mack

Nothing to dislike so far the repair process has been simple and smooth

9 months ago

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Deborah Walker Cibolo, TX

I always get professional representatives to answer my questions when I call.

9 months ago

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Paul Smulian Westminster, MD

Everytime I file3 a. claim it is initially denied. It is ALWAYS accepted on appeal which is a huge pain in the butt.

9 months ago

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Trenetra Dansberry Germantown, TN

So far, the techs have been on time and was able to repair the problem

9 months ago

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sharnae blount

Great experience and I would tell anyone to get with choice Home Warranty

9 months ago

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Joseph McNeely Las Vegas, NV

Good Response Time and Very Good Customer Service Skills !!!

9 months ago

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Eddie Hardeman

Tech was very helpful in explaining what the problem was. Very courteous and customer friendly

9 months ago

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Adam Smith Indianapolis, IN

Great turnaround and great technical. Always a great experience!

9 months ago

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Rafael Mejia Fort Lauderdale, FL

The young man was knowledgeable respectful knew what he was doing and got the job done rapidly

9 months ago

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death knight69 Detroit, MI

Frankie was really nice and works hard I appreciate the service greatly.

9 months ago

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Mike Hortness Terrell, TX

Ethan was easy to work with and did a great job. Very informative and helpful.

9 months ago

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michelle Conde Altenburg, MO

Very helpful hopefully I can leave a great review once it’s fixed

9 months ago