Best Company Guarantee American Home Shield Logo

American Home Shield Reviews

star star star star_half star_border

8.6

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

BRENDA Ashland, VA

The service was awesome! Th repair man was very good! He needs a raise!

1 year ago

American Home Shield Logo

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 23rd, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jamar Goodman Philadelphia, PA

It's a great service well worth the money and at a good price.

1 year ago

American Home Shield Logo

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 22nd, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Shanna Lee Duncan Salt Lake City, UT

They are always quick to respond. We have never has an issue with claims.

1 year ago

American Home Shield Logo

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 22nd, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mark Egbers Green Valley, AZ

They have always followed through and took care of every claim I made.

1 year ago

American Home Shield Logo

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 22nd, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Al Rubio Dallas, TX

Th e absolute quick professional response and solution to our AC problem

1 year ago

American Home Shield Logo

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 22nd, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Stefani Koda Fresno, CA

I love the customer service and the thorough follow up to make sure the customer is happy.

1 year ago

American Home Shield Logo

Reply from American Home Shield

Hi Stefani, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 22nd, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

LINDSEY Louisville, KY

The lady that came to our house and did the repair was wonderful!

1 year ago

American Home Shield Logo

Reply from American Home Shield

Hi Lindsey, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 22nd, 2023

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

MARY LA

I times i used the companies you're contracted with have always had bad reviews. It took one companies to come out to finally figure it out and repair it properly.

1 year ago

American Home Shield Logo

Reply from American Home Shield

Hi Mary, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.
Please provide your AHS contract.

Mar. 22nd, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

BRAD Buckeye, AZ

I appreciate how quickly my service request was taken car of.

1 year ago

American Home Shield Logo

Reply from American Home Shield

Hi Brad, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 22nd, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Roxanne Cahill McKinleyville, CA

Process of making and completing a claim was super easy and fast.

1 year ago

American Home Shield Logo

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 21st, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Morris Collins Tipton, OK

Representative was professional and took care of me 100% as expected!

1 year ago

American Home Shield Logo

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 21st, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

LOLITA Searcy, AR

They were very patient with me on helping me get the best service possible.

1 year ago

American Home Shield Logo

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 21st, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

TERRY Austin, TX

Very trustworthy company with excellent customer service support!

1 year ago

American Home Shield Logo

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 21st, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sarina Zimmerman Reno, NV

I had a great experience with American Home Shield. It was super quick!

1 year ago

American Home Shield Logo

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 16th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Joyce Toro Toms River, NJ

Disappointed with Sears repair service. Massive waste of time. Central Appliance was great.

1 year ago

American Home Shield Logo

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 16th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Alex Gerbig Miami, FL

The issues was diagnosed and resolved super fast. No hold ups or hick-ups.

1 year ago

American Home Shield Logo

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 16th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

HAMID San Antonio, TX

The A's were professional people. They arrived in time as agreed.

1 year ago

American Home Shield Logo

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 16th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

ROBERT Edgewater, MD

Easy to deal with and actually stand by with what they say they will do

1 year ago

American Home Shield Logo

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 16th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

DARICE Phoenix, AZ

They handled the replacement of microwave very professionally

1 year ago

American Home Shield Logo

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 16th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

THOMAS Staten Island, NY

A good service, brings value to ones home repair and maintenance needs.

1 year ago

American Home Shield Logo

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 16th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

BEVERLY Statesville, NC

AHS always answers my call immediately and takes care of the issue right away.

1 year ago

American Home Shield Logo

Reply from American Home Shield

Hi Beverly, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 15th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

MICHAEL Pell City, AL

Very easy to work with. Timely repairs and professional service.

1 year ago

American Home Shield Logo

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 15th, 2023

check_circle

Review Source

star star star star_border star_border

ROBERT Las Vegas, NV

The one company for the dishwasher was out four times and still leaking the company is integrity is the name

1 year ago

American Home Shield Logo

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 13th, 2023

check_circle

Review Source

star star star star star

Christie Bagley OR

Simple to submit a claim, and contractor assignment has been great every time.

1 year ago

American Home Shield Logo

Reply from American Home Shield

Hi Christie,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 10th, 2023

check_circle

Review Source

star star star star_border star_border

HARVEY Abilene, TX

We did not like talking to someone who could not understand English, and if we cannot understand them to their accent.

1 year ago

American Home Shield Logo

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 13th, 2023

check_circle

Review Source

star star star star star

Rena Betts

I liked the American Home Shield gets a contractor so fast to come to our home

1 year ago

American Home Shield Logo

Reply from American Home Shield

Hi Rena, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Mar. 10th, 2023

check_circle

Review Source

star star star star star

JOHNNY Downey, CA

The positive experience, the response time and the money I save.

1 year ago

American Home Shield Logo

Reply from American Home Shield

Hi Johnny, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 10th, 2023

check_circle

Review Source

star star star star star

Alicia Meier Richmond, TX

Quick efficient service. Reasonable pricing, willing to work with customers.

1 year ago

American Home Shield Logo

Reply from American Home Shield

Hi Alicia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 10th, 2023

check_circle

Review Source

star star star star star

GEORGE Reno, NV

Scheduling was short and on time, Rep was on scheduled time.

1 year ago

American Home Shield Logo

Reply from American Home Shield

Hi George, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 10th, 2023

check_circle

Review Source

star star star star_border star_border

Chris Lara Maricopa, AZ

Easy to place tickets when your appliances go down, just takes a long time to get fixed (about 1 month average).

1 year ago

American Home Shield Logo

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 13th, 2023

check_circle

Review Source

star star star star star

TERRY New Kensington, PA

Quick response to our problem. Always on time thank you so much. , Terry

1 year ago

American Home Shield Logo

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

check_circle

Review Source

star star star star star

JOHN Riverview, FL

Quick contractor response. Excellent contractors. Quick coverage response.

1 year ago

American Home Shield Logo

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

check_circle

Review Source

star star star star star

Karl Wentzensen Rockford, IL

The response was prompt and the issue was handled really fast.

1 year ago

American Home Shield Logo

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 8th, 2023

check_circle

Review Source

star star star star star

FREDERICK Tyler, TX

What I liked about this appliance repairman is that he did a great job

1 year ago

American Home Shield Logo

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 8th, 2023

check_circle

Review Source

star star star star star

MATTHEW Orlando, FL

AHS has provided good service techs for our appliances and AC.

1 year ago

American Home Shield Logo

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

check_circle

Review Source

star star star star star

TRISHA Las Vegas, NV

Jorge was friendly and very efficient with the job at hand 5 stars forhim

1 year ago

American Home Shield Logo

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 8th, 2023

check_circle

Review Source

star star star star star

JAYME Pink Hill, NC

Easy, convenient and they take care of the locating a company to come out.

1 year ago

American Home Shield Logo

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 8th, 2023

check_circle

Review Source

star star star star star

RICHARD Gloucester, VA

Best choice possible. Mr anything done this tl is the place to be.

1 year ago

American Home Shield Logo

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

check_circle

Review Source

star star star star star

Victor Stewart Naples, FL

Honesty and integrity. I like the local vendors that do the work.

1 year ago

American Home Shield Logo

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 8th, 2023

check_circle

Review Source

star star star star star

Debra Cox Las Vegas, NV

The service was really great!!!!!! I got the repairs done quickly!

1 year ago

American Home Shield Logo

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

check_circle

Review Source

star star star star star

PAUL Seattle, WA

Peace of mind, value and great professionals. Very pleased with the service!

1 year ago Edited January 10, 2024

American Home Shield Logo

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 8th, 2023

check_circle

Review Source

star star star star star

rikainhawaii1 Pearl City, HI

Fast contact from the contractor, job done in two days. Excellent!

1 year ago

American Home Shield Logo

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 8th, 2023

star star star star star

Nikki Robertson Cedar Hill, TX

Great customer service! Very quick on sending repair services!!

1 year ago

American Home Shield Logo

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 8th, 2023

star star star star star

ARMANDO Lancaster, CA

Real nice helpful person who put the part in very knowledgeable

1 year ago

American Home Shield Logo

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 8th, 2023

star star star star star

KIM Henderson, TX

Explained problem in detail. And was kept up to date on appointment

1 year ago

American Home Shield Logo

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 8th, 2023

star star star_border star_border star_border

KIM Port Orange, FL

A contractor has not been paid for work approved and completed 8 months ago. CSRs are very polite yet heavily scripted content.

1 year ago

American Home Shield Logo

Reply from American Home Shield

Hi Kim, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Mar. 8th, 2023

check_circle

Review Source

star star star star star

AMMAN Hillsborough, NJ

Service was quick and to the point. They resolved all me concerns

1 year ago

American Home Shield Logo

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 8th, 2023

check_circle

Review Source

star star star star star

Rolly Canuto Phoenix, AZ

Fast response time, efficient and reliable contractors. Highly recommended!

1 year ago

American Home Shield Logo

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 8th, 2023

check_circle

Review Source

star star star star star

Robin Kidd Minneapolis, MN

Connected to help fast. Reasonable, competitive rate for service calls in area.

1 year ago

American Home Shield Logo

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 8th, 2023

check_circle

Review Source

star star_border star_border star_border star_border

HOWARD Indianapolis, IN

Use a lot of subpar companies. I am still waiting on a part for my washer since November 2022. It is supposed to be on back order. Will cancel my contract in June 2023.

1 year ago

American Home Shield Logo

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Mar. 8th, 2023