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American Home Shield Reviews

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8.6

Overall Score

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Wallace Reid

Fast service and 100% satisfied with technician,

3 years ago

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Reply from American Home Shield

Hi Wallace,
I am pleased to hear that American Home Shield has provided you with fast service.

Mar. 16th, 2021

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Julie

Was there when I needed them....right away.

3 years ago

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Reply from American Home Shield

Hi Julie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 16th, 2021

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Merle Herman

They've taken care of my issues each time.

3 years ago

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Reply from American Home Shield

Hi Merle,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 15th, 2021

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Teresa

Awesome job done by plumber. Polite andnprofessional

3 years ago

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Reply from American Home Shield

Hi Teresa,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 4th, 2021

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Deborah

The repairman were prompt, professional and efficient.

3 years ago

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Reply from American Home Shield

Hi Deborah,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2021

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B Doehler

Great response time and awesome tradesmen!

3 years ago

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Reply from American Home Shield

Hi B,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 31st, 2021

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Wendy

Quick to respond and most vendors work very well

3 years ago

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Reply from American Home Shield

Hi Wendy,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 1st, 2021

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L Peters Barnes

they are affordable, timely and courteous

3 years ago

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Reply from American Home Shield

Hi L Peters,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 15th, 2021

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alex

Very easy to easy to schedule the appointments

3 years ago

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Reply from American Home Shield

Hi Alex,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 18th, 2021

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Gary Megert

A God sent service specially for me being a senior citizen

3 years ago

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Reply from American Home Shield

Hi Gary,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 18th, 2021

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RONALD WHITE

REACTION TO PROBLEM AND CONCERN FOR CLIENT.

3 years ago

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Reply from American Home Shield

Hi Ronald. Thank you for the positive review. We do understand the importance of providing service that you can count on. We are so glad to know you are pleased with the service you have receiveed. Thank you for trusting AHS.

Oct. 28th, 2021

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Mark

Reliable but not timely. Need to wait longer for replacement parts.

3 years ago

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John Howard

Quick responses to calls for service. Decent value for services rendered.

3 years ago

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wayne berman

Fast service with good venders and easy to use website

3 years ago

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Reply from American Home Shield

Hi Wayne,
We strive to provide you with the best service experience and hope you continue to enjoy AHS!

May. 6th, 2021

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Robert Lawlor

Great coverage, quick response time and efficient repairs.

3 years ago

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Reply from American Home Shield

Hi Robert,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 22nd, 2021

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Ricard D Martin Jr

Response the the issue and the time to resolution

3 years ago

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Reply from American Home Shield

Hi Richard. We are so excited that you are happy with the service your have received. We look forward to providing you with your next great service experience.

Jul. 31st, 2021

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John doe

Always responsive and good value for the money

3 years ago

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Reply from American Home Shield

Hi John. Thank you for letting us know about your experience with AHS. It is so great to hear that you have been happy with the service we provide. We hope you continue to find the value in your warranty coverage.

Jul. 20th, 2021

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Scott Riley

Never a problem and quick on appointments

3 years ago

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Reply from American Home Shield

Hi Scott. Thank you for the positive service review. We do our best to provide our members with prompt and reliable service for all your repair needs. We thank you for trusting AHS as your home warranty company.

Jul. 20th, 2021

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Connie

Very responsive when service calls are made

3 years ago

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Reply from American Home Shield

Hi Connie,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 5th, 2021

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Bill

Easy transactions, only needed once, fair price

3 years ago

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Reply from American Home Shield

Hi Bill,
We strive to provide you with the best service experience and hope you continue to enjoy AHS!

May. 6th, 2021

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Alan

Because they handle the repairs, just as they claim

3 years ago

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Reply from American Home Shield

Hi Alan,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 5th, 2021

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Dawn

Always receive quick responses when requesting services

3 years ago

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Reply from American Home Shield

Hi Dawn,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 17th, 2021

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Linda Schmitt

Great contractors that were sent. Timeliness of contact

3 years ago

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Reply from American Home Shield

Hi Linda,
We appreciate your feedback and hope you continue to enjoy American Home Shield and the contractors we provide!

Sep. 28th, 2021

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Ken W

Quick service and send quality contractors

3 years ago

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Reply from American Home Shield

Hi Ken,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 9th, 2021

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Jimmie Masden

They have been very helpful and on point.

3 years ago

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Reply from American Home Shield

Hi Jimmie,
Your feedback is more than appreciated and we hope you continue to enjoy!

May. 6th, 2021

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Otto Gambini

Fast and good outcomes. The 2 repairs were complete

3 years ago

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Reply from American Home Shield

Hi Otto,
We are pleased to hear about your service experience and the technicians that have completed repairs.

May. 25th, 2021

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Joanna

Wish they would cover more parts for garage door openers, a/c & heater, etc

3 years ago

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Robert Radics

Very knowledgeable repairman, patient and knew his stuff.

3 years ago

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Reply from American Home Shield

Hi Robert,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 18th, 2021

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Jeremy Zitzka

The work got done and all is good. We had prompt service.

3 years ago

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Reply from American Home Shield

Hi Jeremy,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 9th, 2021

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Laxman Ganesan

Very helpful and quick responses to questions/issues.

3 years ago

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Reply from American Home Shield

Hi Laxman,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 10th, 2021

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Chris Black

one company came out to fix the refrigerator the y'all sent another company out; there have been four visits and the fridge is not fixed

3 years ago

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Reply from American Home Shield

Hi Chris, Thank you for reaching out to us about your most recent AHS service experience. I would be glad to speak with you to assist with the issues that have occurred.

Aug. 5th, 2022

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Lokelani

quality customer service. patient, listened to customer

3 years ago

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Reply from American Home Shield

Hi Lokelani,
We appreciate your feedback and will continue to provide you with a great customer service experience.

Jun. 23rd, 2021

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Berta

Excellent customer service and service calls.

3 years ago

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Reply from American Home Shield

Hi Berta,
We appreciate your feedback and will continue to provide you with a great customer service experience.

Jun. 23rd, 2021

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Susan

Service was prompt and the company that did the work was excellent

3 years ago

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Hugo Pena

They've always fixed what needed to be fixed that was on their warranty.

3 years ago

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Lynn Peacock

I have had excellent contractors and am very happy with AHS

3 years ago

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Reply from American Home Shield

Hi Lynn,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Apr. 19th, 2021

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Christina

Satisfied with results. Timely turnaround

3 years ago

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Reply from American Home Shield

Hi Christina,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 19th, 2021

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Anonyous

Great company only issue is the choice of appliance repair in my local area.

3 years ago

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Reuben

Quick Service customer service excellent personnel

3 years ago

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Reply from American Home Shield

Good morning Reuben,
We appreciate your feedback and will continue to provide you with a great customer service experience.

Jun. 23rd, 2021

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Viola Witherspoon

Reliable, good coverage and outstanding customer service.

3 years ago

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Reply from American Home Shield

Hi Viola, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 15th, 2022

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WILLIAM E SWANSON

They have great service in a timely manner!!

3 years ago

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Reply from American Home Shield

Hi William,
We appreciate your feedback and will continue to provide you with a great customer service experience.

Jun. 23rd, 2021

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Nicole O Stewart

Great service and no problems from the contractors.

3 years ago

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Reply from American Home Shield

Hi Nicole,
We appreciate your feedback and will continue to provide you with a great customer service experience.

Jun. 23rd, 2021

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Mike Turner

They have always notified us of preventative maintenance every year

3 years ago

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BRENDA THEIS

Excessive fees for the same ticket that I did not receive a response back concerning my fees.

3 years ago

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Yates

Very prompt to respond to my plumbing issue.

3 years ago

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Patricia Redburn

Kept me up to date on services..very polite,always answered all my questions.

3 years ago

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Kareem Streeter

It was fast quick service and that was what I needed

3 years ago

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Reply from American Home Shield

Hi Kareem,
We appreciate your feedback and will continue to provide you with a great customer service experience.

Jun. 23rd, 2021

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Sharon Tupper

Great service and fast and efficient - follows through

3 years ago

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Reply from American Home Shield

Hi Sharon,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 22nd, 2021

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Michelle Robinson Hendricks

They have been very dependable and timely

3 years ago

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Reply from American Home Shield

Hi Michelle,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 15th, 2021

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Hannah

Always have had wonderful and timely experiences with them!

3 years ago

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Reply from American Home Shield

Hi Hannah,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 15th, 2021