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American Home Shield Reviews

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8.6

Overall Score

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Laura Sleater Arden, NC

Excellent response and coverage. Great service providers

2 years ago

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Reply from American Home Shield

Hi Laura,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 22nd, 2022

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star star star star star

Maria Rojas Yuma, AZ

Great Service, Very responsive when we've had an issue.

2 years ago

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Reply from American Home Shield

Hi Maria, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 22nd, 2022

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star star star star star

Phillip Harris Chattanooga, TN

They dispatched someone to my house quickly

2 years ago

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Reply from American Home Shield

Hi Phillip, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 22nd, 2022

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Cris Galindo Mesa, AZ

When ever a problem it is resolved within 2 days.

2 years ago

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Reply from American Home Shield

Hi Cris. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.

Apr. 22nd, 2022

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Jerry f Dyer Phoenix, AZ

Quick and good very pleased problem solved solved

2 years ago

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Reply from American Home Shield

Hi Jerry, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 22nd, 2022

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Brandon Kennewick, WA

Super fast and very professional and has a lot of coverage

2 years ago

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Reply from American Home Shield

Hi Brandon, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2022

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fidel casas Round Rock, TX

Everything is professionally and timely do.

2 years ago

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Reply from American Home Shield

Hi Fidel, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 22nd, 2022

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star star star star star

Juan mccloud Montrose Heights, VA

The technican went over and above to take care of us

2 years ago

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Reply from American Home Shield

Hi Juan. We are so delighted to hear that you have been pleased with the service you are receiving. We know how important it is to our members to receive dependable service. We want you to know you can always count on AHS.

Apr. 22nd, 2022

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Debra Campbell Bonaire, GA

Professional, knowledgeable and timeliness.

2 years ago

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Reply from American Home Shield

Hi Debra. Thank you for your feedback. We are very happy to hear that you have been pleased with the service we provide. Please continue to let us know how we are doing. It helps us to provide you with an even better experience for your next repair need.

Apr. 22nd, 2022

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star star star star star

Joyce Wlaschin Fresno, CA

punctual, knows the trade, explained what is needed

2 years ago

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Reply from American Home Shield

Hi Joyce. This is so great to hear. We really appreciate you taking time to let us know that your problem was resolved so effectively. We look forward to working with you again and thank you for choosing AHS as your warranty company.

Apr. 22nd, 2022

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star star star star star

Craig butcher

Prompt and supply quality work. Good vendors

2 years ago

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Reply from American Home Shield

Hi Craig, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2022

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Diabe Jacksonville, FL

The repairs or replacement were always great

2 years ago

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Reply from American Home Shield

Hi Diabe. We are so excited to hear that you are pleased with the service we provide. We look forward to providing you with great service experience for all your home warranty repair needs. Thank you for choosing AHS.

Apr. 22nd, 2022

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star star star star star

Julie Hawkins Omaha, NE

Easy to use. Quick response. I recommend AHS!

2 years ago

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Reply from American Home Shield

Hi Julie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 22nd, 2022

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Sandy Hunter Tahlequah, OK

Very quick response to what we needed done.

2 years ago

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Reply from American Home Shield

Hi Sandy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 22nd, 2022

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Ava Chapman Arlington, TX

Always good to solve my problem. Fast and friendly service.

2 years ago

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Reply from American Home Shield

Hi Ava. Thank you for your 5 star review. We understand how valuable your time is. It is really good to hear that the issue was resolved quickly. We can't wait to provide you with this same level of service for your next repair need as well.

Apr. 25th, 2022

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Judy A Crowson Point Blank, TX

Good service and very prompt. Gabe was excellent

2 years ago

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Reply from American Home Shield

Hi Judy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 22nd, 2022

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Desire Vitolo Orange, CA

Great customer service and they go the extra mile!

2 years ago

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Reply from American Home Shield

Hi Desire, Thank you for providing us with feedback about your experience. We hope you continue to enjoy AHS and the service we provide.

Apr. 25th, 2022

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Tanya Jacobberger Lincoln, NE

Very responsive, quality service companies.

2 years ago

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Reply from American Home Shield

Hi Tanya, Thank you for providing us with feedback about your experience. We hope you continue to enjoy AHS and the service we provide.

Apr. 25th, 2022

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star star star star star

William Lewis Oxford, PA

Excellent service ! Highly trained technicians

2 years ago

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Reply from American Home Shield

Hi William,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 22nd, 2022

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Andy Usborne Brighton, MI

Easy to contact and problem was resolved within a day.

2 years ago

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Reply from American Home Shield

Hi Andy, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 25th, 2022

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Mujahid Hussain Victorville, CA

They take care of their clients quick and effectively.

2 years ago

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Reply from American Home Shield

Hi Mujahid, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 22nd, 2022

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Janet Dobiesz Henderson, NV

They processed two claims quickly and professionally.

2 years ago

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Reply from American Home Shield

Hi Janet, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2022

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Ron Powell Citrus Heights, CA

Efficient, Courteous, Friendly and Prompt.

2 years ago

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Reply from American Home Shield

Hi Ron, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2022

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Teddy Williams Colorado Springs, CO

Easy and fast getting my appliances fixed and replaced

2 years ago

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Reply from American Home Shield

Hi Teddy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 25th, 2022

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Miguel Atkinson Katy, TX

Fast service. Friendly knowledgeable technician.

2 years ago

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Reply from American Home Shield

Hi Miguel, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 25th, 2022

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Maureen Pyburn West Monroe, LA

They handled my issue quickly and professionally

2 years ago

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Reply from American Home Shield

Hi Muareen, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2022

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Maria Fitzpatrick Mandeville, LA

Hassle free and easy to replace my stovetop

2 years ago

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Reply from American Home Shield

Hi Maria, Thank you for providing us with feedback about your experience. We hope you continue to enjoy AHS and the service we provide.

Apr. 25th, 2022

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star star star star star

Mary Zavala Plainview, TX

Everything went well with my last service

2 years ago

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Reply from American Home Shield

Hi Mary, Thank you for providing us with feedback about your experience. We hope you continue to enjoy AHS and the service we provide.

Apr. 25th, 2022

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star star star star star

George S Lafayette, LA

Greatest investment, awesome company, and staff

2 years ago

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Reply from American Home Shield

Hi George, Thank you for providing us with feedback about your experience. We hope you continue to enjoy AHS and the service we provide.

Apr. 25th, 2022

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Robert Bradley San Jose, CA

Professional and timely. Excellent service

2 years ago

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Reply from American Home Shield

Hi Robert, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2022

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star star star star star

Kimberly Whittington Gurnee, IL

The coverage is pretty good. Contractors are always great.

2 years ago

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Reply from American Home Shield

Hi Kimberly, Thank you for providing us with feedback about your experience. We hope you continue to enjoy AHS and the service we provide.

Apr. 25th, 2022

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star star star star star

Warner Sankman Las Vegas, NV

Easy to deal with and excellent customer service.

2 years ago

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Reply from American Home Shield

Hi Warner,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 22nd, 2022

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star star star star star

Fred Smith Reno, NV

You have a problem Home Shield is on it promptly

2 years ago

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Reply from American Home Shield

Hi Fred, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2022

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Dale Coonradt Henderson, NV

They cover what they say, and respond promptly.

2 years ago

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Reply from American Home Shield

Hi Dale, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2022

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Fatima Maricopa, AZ

I filed my case online and it worked perfectly.

2 years ago

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Reply from American Home Shield

Hi Fatima, Thank you for providing us with feedback about your experience. We hope you continue to enjoy AHS and the service we provide.

Apr. 25th, 2022

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star star star star star

John Olenchalk Livermore, CA

Excellent response and effective service

2 years ago

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Reply from American Home Shield

Hi John,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 22nd, 2022

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star star star star star

Elizabeth M Antony Palmdale, CA

responsible, interested, caring, interactive, accepting

2 years ago

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Reply from American Home Shield

Hi Elizabeth. We are so glad to hear about your positive experience. We know how important it is to have coverage and service that you can rely on. Thank you for choosing American Home Shield.

Apr. 25th, 2022

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star star star star star

Jay Cincinnati, OH

Awesome. Great job. Impressive and responsive.

2 years ago

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Reply from American Home Shield

Hi Jay. Thank you so much for taking time to provide feedback of your service experience. We are so excited to know how pleased you are with AHS. We look forward to providing you with exceptional service again in the future.

Apr. 25th, 2022

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deborah Lauer Katy, TX

Service is good but rates keep going up and I feel they are no longer competitive

2 years ago

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Chris Pearson Temple, TX

AHS has been responsive, but raised their prices twice since I have been a costumer

2 years ago

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CHRISTINA M WILSON Indianapolis, IN

Never get an English speaking representative and the companies you use are awful

2 years ago

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Damion Ponce Brooksville, FL

Very easy to use , very friendly and fast. They helped me within 5 minutes.

2 years ago

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Reply from American Home Shield

Hi Damion, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 30th, 2022

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Timothy Taff Menomonee Falls, WI

Response has been good. Companies that were dispatched were professional.

2 years ago

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Reply from American Home Shield

Timothy, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 31st, 2022

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Jerry Nugent Spring, TX

provide prompt qualified employees to repair whatever the request

2 years ago

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Pooja Ashar Tracy, CA

Quick response & good service providers;high premium every year

2 years ago

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Reply from American Home Shield

Hi Pooja, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 30th, 2022

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William. Jacobs

Bad service and long wait for contractor who never communicated and never showed. Long wait for change of contractor

2 years ago

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Reply from American Home Shield

Hi William, Thank you for bringing your most recent AHS experience to our attention. I would be glad to speak with you to resolve.

Apr. 22nd, 2022

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star star star star star

Wendy Inga

Excellent service, communication and vendors

2 years ago

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Reply from American Home Shield

Hi Wendy. It is so wonderful to hear about your experience. We can't wait to provide you with a great experience with your next repair need as well. Thank you for choosing AHS.

Apr. 15th, 2022

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Varun Bhaskar

Israel was very helpful and resolved our HVAC issue.

2 years ago

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Reply from American Home Shield

Hi Varun. This is so great to hear. We really appreciate you taking time to let us know that your problem was resolved so effectively. We look forward to working with you again and thank you for choosing AHS as your warranty company.

Apr. 15th, 2022

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Mario Henry

Easy automated system yo create my service request.

2 years ago

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Reply from American Home Shield

Hi Mario. Thank you so much for your positive feedback. We are really glad to hear that you have been able to request service with ease. We look forward to providing you with great service and taking care of your next repair need as well.

Apr. 15th, 2022

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Ron Palermo

Excellent service and value for the service.

2 years ago

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Reply from American Home Shield

Hi Ron. Thank you for letting us know about your experience with AHS. It is so great to hear that you have been happy with the service we provide. We hope you continue to find the value in your warranty coverage.

Apr. 15th, 2022