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American Home Shield Reviews

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8.6

Overall Score

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William Scott Billings, MT

Always timely response, great contractors

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 28th, 2022

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Diane McNeil Montgomery, AL

They did great job but next time should check on contractors better

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 28th, 2022

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Danelle Snyder Fresno, CA

My last experience with my dryer was great! The microwave not at all

2 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 28th, 2022

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Karen Heggs Fayetteville, NC

Resolved problem , timely alerts, follow up on resolution of problems

2 years ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 28th, 2022

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Genei Killeen, TX

Doing the bare minimum to remedy a problem, then giving a lowball buyout offer instead of repairing our appliance.

2 years ago

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Reply from American Home Shield

Hi Genei, Thank you for reaching out to us about your most recent AHS service experience. I would be glad to speak with you to assist with the issues that have occurred. Please provide your AHS contract number.

Jul. 18th, 2022

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Louis Guevara Lake Havasu City, AZ

After 7 visits from the repair company the appliance is finally working properly.

2 years ago

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Ann

Always provides the service requested, never a problem

2 years ago Edited January 10, 2024

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 28th, 2022

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Cleveland Easley, SC

Sometimes the technician cannot reaolve the problem and need call them multiple times

2 years ago

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Prince Princeton, FL

They always send professionals to do the job.

2 years ago

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Reply from American Home Shield

Hi Prince,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 29th, 2022

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Spencer d East Shawnee Mission, KS

I have always had great service and promptness.

2 years ago

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Reply from American Home Shield

Hi Spencer, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 27th, 2022

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JOYCE JACKSON Columbia, SC

Used 1 time to change locks. Excellent experience.

2 years ago

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Reply from American Home Shield

Hi Joyce, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 27th, 2022

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Marie Mercier Brownsburg, IN

Response time for repair was done promptly

2 years ago

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Reply from American Home Shield

Hi Marie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 27th, 2022

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Jason Funk Olympia, WA

Quick and easy services. No hassle customer service.

2 years ago

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Reply from American Home Shield

Hi Jason, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

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joe p Albuquerque, NM

you covered my air conditioner and it was very nice thanks

2 years ago

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Reply from American Home Shield

Hi Joe,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 29th, 2022

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Jo Anne Carpenter Goose Creek, SC

No hassle for needing to replace my washer

2 years ago

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Reply from American Home Shield

Hi Jo Anne,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 29th, 2022

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Carla Matter Lake Oswego, OR

Quick efficient with quality technicians

2 years ago

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Reply from American Home Shield

Hi Carla, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 27th, 2022

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Angenette Wallace Martinsville, VA

Because this service relieves stress of repairs for my home

2 years ago

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Reply from American Home Shield

Hi Angenette,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 29th, 2022

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John joiner Myrtle Beach, SC

Prompt HS response. Excellent repair referral.

2 years ago

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Reply from American Home Shield

Hi John, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 29th, 2022

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Dorothy A Diperstein Dresher, PA

communication with customer service was excellent

2 years ago

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Reply from American Home Shield

Hi Dorothy, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Jul. 27th, 2022

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Susan Reeves Sandy Springs, SC

Always show up on time and they fixed the issue.

2 years ago

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Reply from American Home Shield

Hi Susan,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 29th, 2022

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Robert Lawrence

AHS has been quick and responsive to My service requests.

2 years ago Edited January 10, 2024

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Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 29th, 2022

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Selena Keller, TX

Fast and professional service, great value

2 years ago

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Reply from American Home Shield

Hi Selena, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 29th, 2022

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TM Huck Missouri City, TX

Reasonably priced, fast response, good follow up

2 years ago

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Reply from American Home Shield

Hi TM, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 29th, 2022

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MELVIN BANTUM Lake Powell, UT

On time for appointment- quickly repaired problem

2 years ago

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Reply from American Home Shield

Hi Melvin, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 29th, 2022

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Alicia Hubbard Garland, TX

Great service professional great awesome greater quality

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

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Jorge Ramirez Laredo, TX

Fast Service, nice people, excellent work

2 years ago

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Reply from American Home Shield

Hi Jorge, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 29th, 2022

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Peggy Fresno, CA

Prompt and great service. Friendly easy to work with

2 years ago

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Reply from American Home Shield

Hi Peggy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 27th, 2022

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Donna Cowgill Helena, AL

They have come through on everything that has broken!

2 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 29th, 2022

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Beverly little Lawton, OK

Dependable, reliable contractors assigned.

2 years ago

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Reply from American Home Shield

Hi Beverly,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 29th, 2022

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Roger King Milford, IN

Professional, courteous, very clean , on time

2 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 29th, 2022

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Ronnie Burks Atchison, KS

Service was provided quickly with no hassles.

2 years ago

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Reply from American Home Shield

Hi Ronnie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

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Manuel Rios Tucson, AZ

The technician was very professional and very polite

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

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Loretta Degan Hayden, ID

Quick professional service . Service done right 1st time.

2 years ago

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Reply from American Home Shield

Hi Loretta, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 27th, 2022

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William Golden Valley, AZ

I called, they came, problem got solved.

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

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NS Oceanside, CA

Professional people! Friendly and fixed my issue !

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

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Genice Rowlett, TX

Prompt, fast, but my first call for service.

2 years ago

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Reply from American Home Shield

Hi Genice, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 29th, 2022

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Brian Hawes Lebanon, OR

good service, speedy response, online call for service

2 years ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Ethan Spielvogel Mission Viejo, CA

Easy to get good service at reasonable price

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

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Gene A. and Annie L. Barnes Barnes Memphis, TN

prompt and efficient in completing the repair on my faucet.

2 years ago

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Reply from American Home Shield

Hi Gene, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 27th, 2022

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David Deeds Anna, TX

Extremely easy with excellent customer service

2 years ago

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Reply from American Home Shield

Hi David, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Jul. 27th, 2022

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Tonya Whitsett, NC

They are very professional and knowledgeable

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

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Crystal Lewis Powder Springs, GA

Quick to provide service and great service providers

2 years ago

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Reply from American Home Shield

Hi Crystal, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

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Shelia Gray Palestine, TX

AHS was quick on getting the problem solved

2 years ago

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Reply from American Home Shield

Hi Shelia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

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Freddie Las Vegas, NV

Good experience from call to service. Thank you.

2 years ago

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Reply from American Home Shield

Hi Freddie, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Jul. 29th, 2022

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Linda R Weis Newport News, VA

The repairmen were on time and very respectful.

2 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 29th, 2022

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Lynn Towson, MD

Have always sent well qualified companies to make repairs

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

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Lorna J Thompson Upper Marlboro, MD

The technician was professional and know his job

2 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 29th, 2022

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Warra Richmond, VA

easy to work, offered resolution to an apuance issue.

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

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george l grubbs Las Vegas, NV

Fast and reliable service. Great customer service.

2 years ago

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Reply from American Home Shield

Hi George, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 29th, 2022

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Michael Crossley Mc Louth, KS

Ordinarily prompt with assigning a service request

2 years ago

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Reply from American Home Shield

Hi Michael, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 27th, 2022