check_circle

Verified Customer

star star star star star

Don Phipps Lenoir, NC

Fast response and very fair, makes sure you are a happy customer.

3 years ago

Reply from American Home Shield

Hi Don,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 5th, 2021

check_circle

Verified Customer

star star star star star

Kathleen A Cravedi Las Vegas, NV

So far always good service always been there when I needed them

3 years ago

Reply from American Home Shield

Hi Kathleen,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 7th, 2021

check_circle

Verified Customer

star star star star star

Richard Las Vegas, NV

They help me to get the services l couldn’t otherwise afford

3 years ago

Reply from American Home Shield

Hi Richard,
Thank you for your feedback!

Apr. 24th, 2021

check_circle

Verified Customer

star star star star star

Lou Smaldino Bend, OR

Excellent service and follow up on pre/post emails and calls

3 years ago

Reply from American Home Shield

Hi Lou,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Apr. 23rd, 2021

check_circle

Verified Customer

star star star star star

El Boca Raton, FL

Quick service and repairs done well. Cleaned up the area when complete.

3 years ago

Reply from American Home Shield

Hi El,
Our goal is to provide you with quick service and efficient repairs. We appreciate your feedback and will continue to do just that.

Apr. 24th, 2021

check_circle

Verified Customer

star star star star star_border

Alex Hill Bethesda, MD

You don’t have to worry about what the repair person says since it is covered.

3 years ago

check_circle

Verified Customer

star star star star star

Karen Joy Tehachapi, CA

You can’t be the price and service. Very happy we found them.

3 years ago

Reply from American Home Shield

Hi Karen,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 24th, 2021

check_circle

Verified Customer

star star star star star

Michelle North Charleston, SC

Great service no issues & prompt, knowledgeable technicians

3 years ago

Reply from American Home Shield

Hi Michelle,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 24th, 2021

check_circle

Verified Customer

star star star star star

Tiffanie Turner North Hills, CA

Excellent customer service, easy to request service and quick response.

3 years ago

Reply from American Home Shield

Hi Tiffanie,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Apr. 23rd, 2021

check_circle

Verified Customer

star star star star star

Dave L. Shelton, WA

Great value. On time and under budget. What more could you ask for?

3 years ago

Reply from American Home Shield

Hi Dave,
We really appreciate you taking the time to share your rating with us about your experience and the warranty cost effectiveness. We look forward to servicing you again soon.

Apr. 24th, 2021

check_circle

Verified Customer

star star star star_border star_border

Stacy Frank Houston, TX

Not sure why I had to pay $100.00 for someone to come put my filter in correctly. No part was ordered or anything.

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Debra Las Vegas, NV

They don't cover all I need covered in the house & sometimes it takes days to get a repair person out

3 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Art Abraham Flower Mound, TX

Price for service call went up. Been with you for several years and always $75. Lady said State taxes, but our State tax hasn’t changed.

3 years ago

Reply from American Home Shield

Hi Art,
We hate to hear about the contract price increase. I would be glad to speak with you to address your concerns.

Apr. 27th, 2021

check_circle

Verified Customer

star star star star star

Fran Ocean View, DE

Quick service and it is solution based. Dependable each time.

3 years ago

Reply from American Home Shield

Hi Fran,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 24th, 2021

check_circle

Verified Customer

star star star star star

Susie Mace Carlsbad, NM

Quick to respond and quick to repair. And they worked around my schedule!

3 years ago

Reply from American Home Shield

Hi Susie,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 24th, 2021

check_circle

Verified Customer

star star star star star

Kimberly Henderson Silver Spring, MD

great service the technician was excellent. Solved the issue right away

3 years ago

Reply from American Home Shield

Hi Kimberly,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 24th, 2021

check_circle

Verified Customer

star star star star star_border

Susan Pena Daly City, CA

I find some of their contractors are not as good/knowledgeable about the service you called for.

3 years ago

check_circle

Verified Customer

star star star star star

Denise Boyer-Branigan Philadelphia, PA

the company is reliable, When I call they assign someone right away.

3 years ago

Reply from American Home Shield

Hi Denise,
We strive to provide you with a technician to repair your needs within a 24 to 48 hour time frame.

Apr. 24th, 2021

check_circle

Verified Customer

star star star star star_border

Hillory Halbardier Schertz, TX

Service has been good so far except one minor issue with my renewal price last year.

3 years ago

check_circle

Verified Customer

star star star star star

Susan E. Clinton, TN

Always respond quickly and the companies who respond do excellent work.

3 years ago

Reply from American Home Shield

Hi Susan,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 24th, 2021

check_circle

Verified Customer

star star star star star

Lara Silver Spring, MD

Requests are dealt with promptly. The servicemen have been very professional.

3 years ago

Reply from American Home Shield

Hi Lara,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 24th, 2021

check_circle

Verified Customer

star star star star star

Pat Schafer Maricopa, AZ

Vendors responded in a timely fashion and were very courteous.

3 years ago

Reply from American Home Shield

Hi Pat,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 24th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Rose Saka Saint Petersburg, FL

I have been waiting to fix my refrigerator for almost 2 months. No good communication from them. I kept calling. No body hardly know what's going on

3 years ago

Reply from American Home Shield

Hi Rose,
Thank you for bringing the delay in service to our attention. I owuld be glad to speak with you to get the refrigerator resolved.

Apr. 28th, 2021

check_circle

Verified Customer

star star star star star

Iren Timof Fremont, CA

Service on time and good quality. I hope on AHS trustworthiness

3 years ago

Reply from American Home Shield

Hi Iren,
Thank you for sharing your feedback with AHS. We strive to provide you with great service with a quick turnaround time.

Apr. 24th, 2021

check_circle

Verified Customer

star star star star star_border

K Ryan Johns Island, SC

AHS contacted us almost immediately after we placed the order for leaking faucet in kitchen...

3 years ago

check_circle

Verified Customer

star star star star star

Johanna Nunez San Angelo, TX

Professional, courteous and the job at hand was done in a timely manner

3 years ago

Reply from American Home Shield

Hi Johanna,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 23rd, 2021

check_circle

Verified Customer

star star star star star_border

Deanna Atwater, CA

They were prompt and got the job done quickly. Good communications and service. I would recommend.

3 years ago

check_circle

Verified Customer

star star star star star

Thomas DeNicola Naples, FL

They are quick to respond. They get the job done. Good job.

3 years ago

Reply from American Home Shield

Hi Thomas,
We appreciate your feedback about the quick repsonse of our technicians and the repairs that were completed. We hope you continue to enjoy AHS and the service provided.

Apr. 24th, 2021

check_circle

Verified Customer

star star star star star_border

Anonymous Edmond, OK

Most of the time they have good service and follow through. Gotten better over time.

3 years ago

check_circle

Verified Customer

star star star star star

Victor Fowler Abilene, TX

Easy, no hassle claims. Customer service is always pleasant.

3 years ago

Reply from American Home Shield

Hi Victor,
Your feedback is appreciated and we hope you continue to enjoy a great customer service experience!

Apr. 22nd, 2021

check_circle

Verified Customer

star star star_border star_border star_border

Gail Hackson Snellville, GA

They claim they replace your products if they can’t fix and if you have an older product you only get the value. That could be $100

3 years ago

Reply from American Home Shield

Hi Gail,
I hate to hear about your most recent AHS experience and the replacement value cost. I would be glad to speak with you to get the issues resolved.

Apr. 23rd, 2021

check_circle

Verified Customer

star star star star star

Kristen Horst Troy, MO

No problems so far. Fast response every time I make a claim

3 years ago

Reply from American Home Shield

Hi Kristen,
We hope you continue to enjoy American Home Shield and the service we provide!

Apr. 22nd, 2021

check_circle

Verified Customer

star star star star star

Gabe F. Ogden, UT

Great service. I had issue and they took care of me quick. Highly recommended.

3 years ago

Reply from American Home Shield

Hi Gabe,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 22nd, 2021

check_circle

Verified Customer

star star star star star

Rick Birmingham, AL

They always get done what I want done, on time and professionally.

3 years ago

Reply from American Home Shield

Hi Rick,
We love to hear when we have provided professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2021

check_circle

Verified Customer

star star star star star

Joyce Hutchinson Amelia, OH

They are very efficient and come when they have the appointment

3 years ago

Reply from American Home Shield

Hi Joyce,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 22nd, 2021

check_circle

Verified Customer

star star star star star

Linda Michelle Hargett Macon, MS

Because they do what they say they will do. No hassles. No questions.

3 years ago

Reply from American Home Shield

Hi Linda,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide.

Apr. 22nd, 2021

check_circle

Verified Customer

star star star star star

Antonio Bertino Northwood, NH

Because they are always there to help and get you service ASAP.

3 years ago

Reply from American Home Shield

Hi Antonio,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 22nd, 2021

check_circle

Verified Customer

star star star star star

Jeff Castro Novato, CA

Good service quality of the service and ease of setting appts

3 years ago

Reply from American Home Shield

Hi Jeff,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide.

Apr. 22nd, 2021

check_circle

Verified Customer

star star star star star

Laurra Duran Crest Hill, IL

I have saved thousands on home appliance repair cost through AHS

3 years ago

Reply from American Home Shield

Hi Laurra,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 22nd, 2021

check_circle

Verified Customer

star star star star star

Michael Las Vegas, NV

Fast scheduling and getting parts if needed, then repairing the system

3 years ago

Reply from American Home Shield

Hi Michael,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 22nd, 2021

check_circle

Verified Customer

star star star star star_border

Christy Hamby Fort Worth, TX

Great customer service, responsive. Used them 3 times in past 2 years. Not a single complaint.

3 years ago

Reply from American Home Shield

Hi Christy,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 23rd, 2021

check_circle

Verified Customer

star star star star star

Fred Infortunio Tomball, TX

Professional, mostly timely with excellent suppliers/vendors.

3 years ago

Reply from American Home Shield

Hi Fred,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 22nd, 2021

check_circle

Verified Customer

star star star_border star_border star_border

Reyna A. Perez Austin, TX

They don't have enough providers so I have been waiting with a broken dryer for 8 weeks now. This is the second time that the dryer dies.

3 years ago

Reply from American Home Shield

Hi Reyna,
I hate to hear about your most recent AHS experience with the companies that have serviced your home repairs. I would be glad to speak with you to get the issues resolved.

Apr. 30th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Dominique Cobb Tampa, FL

Hardest time getting someone on the phone. Also you ask not to get a company that has caused more issues.. they continue to pair you with that company. Would not recommend

3 years ago

Reply from American Home Shield

Hi Dominique,
Thank you for bringing your most recent AHS experience to our attention. I would be glad to speak with you to reach a resolution for the issues.

Apr. 30th, 2021

check_circle

Verified Customer

star star star star star

Pat North Las Vegas, NV

I've used them several times & have been very happy with the results.

3 years ago

Reply from American Home Shield

Hi Pat,
thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Apr. 22nd, 2021

check_circle

Verified Customer

star star star star_border star_border

Edgar Molina Fredericksburg, VA

Limited coverage in HVAC coverage. I got charge for a service call twice without having the service performed.

3 years ago

check_circle

Verified Customer

star star star star star

Dennis McCurdy Pottsboro, TX

They always have good people to do the work we need and their service is quick

3 years ago

Reply from American Home Shield

Hi Dennis,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 22nd, 2021

check_circle

Verified Customer

star star star star star

Robert Lamb Birmingham, AL

Technician took very little time to diagnose problem and make the repair.

3 years ago

Reply from American Home Shield

Hi Robert,
We are pleased to hear about the technician who service your home repair needs while providing you with a timely and professional service experience.

Apr. 23rd, 2021

check_circle

Verified Customer

star star star star star

Lois Miller Florissant, MO

You have always done an excellent job and responded quickly.

3 years ago

Reply from American Home Shield

Hi Lois,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 22nd, 2021

check_circle

Verified Customer

star star star star star

Sharon Orme Riverside, CA

I like the service I receive from AHS. And the speed of mechanics

3 years ago

Reply from American Home Shield

Hi Sharon,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Apr. 22nd, 2021

American Home Shield Reviews