check_circle

Verified Customer

star star star star star

EJ Garcia Austin, TX

Everything that has broken down has been fixed with no issues or problems.

2 years ago

Reply from American Home Shield

Hi EJ, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 10th, 2022

check_circle

Verified Customer

star star star star star

Jessica Blackshear Frisco, TX

Great experience so far, quick response and timely resolution

2 years ago

Reply from American Home Shield

Hi Jessica, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Joshua Winston-Salem, NC

Easy to use and efficient at getting an appointment in a timely manner.

2 years ago

Reply from American Home Shield

Hi Joshua, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Penny Kirk Omaha, NE

Friendly and took care if things quickly. Great customer service.

2 years ago

Reply from American Home Shield

Hi Penny, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Joshalyn Twyman Norfolk, VA

They respond very quickly to my requests and keep me updated.

2 years ago

Reply from American Home Shield

Hi Joshalyn, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Jodie Wood Nederland, TX

It is easy to place service request and services are timely.

2 years ago

Reply from American Home Shield

Hi Jodie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Naomi Greenfield

They are very responsive and always send an excellent technician

2 years ago

Reply from American Home Shield

Hi Naomi, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 10th, 2022

check_circle

Verified Customer

star star star star star

Beveriy Townsend Nashville, TN

Great with all the business or household app liances repair needs needs

2 years ago

Reply from American Home Shield

Hi Beverly, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 18th, 2022

check_circle

Verified Customer

star star star star star

Sandy Peralta Covington, LA

Excellent customer service, scheduling of services and follow through.

2 years ago

Reply from American Home Shield

Hi Sandy, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy AHS!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Richard Henderson, NV

Great coverage, low price. Fast and efficient. Easy website to navigate.

2 years ago

Reply from American Home Shield

Good morning Richard, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Susan Dean Pasadena, MD

Prompt service, reasonable monthly rate, & friendly employees.

2 years ago

Reply from American Home Shield

Hi Susan, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Franco Bruno Palm Desert, CA

Service is prompt and work orders are easy to access with no headaches.

2 years ago

Reply from American Home Shield

Hi Franco, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Lin Brentwood, CA

AHS resolved our issues in a timely manner which was really pleasant .

2 years ago

Reply from American Home Shield

Good morning Lin, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Alan Aaron Tulsa, OK

Always responsive good contractors Problem resolved

2 years ago

Reply from American Home Shield

Hi Alan, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Paul Kozlowski Henderson, NV

excellent timely service with qualified techs at a great proce

2 years ago

Reply from American Home Shield

Hi Paul,

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

joseph priore Westlake, OH

the tech. thst installed my dishwasher was the best i have ever seen

2 years ago

Reply from American Home Shield

Hi Joseph, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 4th, 2022

check_circle

Verified Customer

star star star star star

Martha Hart North Port, FL

It relieves me from choosing a company that may not take care of my issues

2 years ago

Reply from American Home Shield

Hi Martha, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 4th, 2022

check_circle

Verified Customer

star star star star star

Ayana Courtney Chicago, IL

The problem was taken care of immediately and by a professional

2 years ago

Reply from American Home Shield

Hi Ayana, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Carrie Alston Jonesboro, GA

Timely, efficient and professional service. Ease of appointments.

2 years ago

Reply from American Home Shield

Hi Carrie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star_border

Bob

Quick response, knowledgeable service person, but still awaiting replacement part.

2 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Bob, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 30th, 2022

check_circle

Verified Customer

star star star star star_border

David Auburn, CA

Great for appliances, not so for plumbing and A/C unless you buy their most expensive plan

2 years ago

check_circle

Verified Customer

star star star star star

Daniel and Elizabeth Neuhold Leavenworth, KS

Prompt service and they work with reputable service companies

2 years ago

Reply from American Home Shield

Hi Daniel & Elizabeth, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Patriia Carrera Apache Junction, AZ

i think they went way above to get me a new Washing machine.

2 years ago

Reply from American Home Shield

Hi Patriia, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 4th, 2022

check_circle

Verified Customer

star star star star star

Beck Columbia Falls, MT

Excellent company. Easy to work with and quick to respond to issues.

2 years ago

Reply from American Home Shield

Hi Beck, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy AHS!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Sophia Russell Desoto, TX

Each time I have needed them the process was easy, smooth, and reliable

2 years ago

Reply from American Home Shield

Hi Sophia. It is really great to hear how easy it has been for you to have your service issues resolved. We love taking the hassle and worry out of unexpected home repairs. Thank you for choosing AHS to do so for you.

May. 2nd, 2022

check_circle

Verified Customer

star star star star_border star_border

Michael Fisher Murrieta, CA

They did not handle my needs well. Sent out a plumbing company who was non- communicative with customer

2 years ago

check_circle

Verified Customer

star star star star_border star_border

James Whelchel Hiawassee, GA

Phone representatives are not very helpful. They don't seem to understand as you explain your problem.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Alfy Calle Phoenix, AZ

Not easy to schedule but on e scheduled usually satisfied. I am satisfied with the garbage disposal replacement

2 years ago

check_circle

Verified Customer

star star star star star_border

LaShonda Wise Manassas, VA

AHS provide excellent service however, some of the subcontractors are substandard.

2 years ago

check_circle

Verified Customer

star star star star star_border

Not interested

O there than our last experience with plumbing, they hVe been relatively good for us.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Tyrika Jackson Panama City, FL

They are liars and don't keep their word. They don't pay attention. I been with them for years and they send a check for wrong amount and name misspelled. Smh

2 years ago

Reply from American Home Shield

Hi Tyrika. Thank you for bringing this matter to our attention. I am sorry to hear the check amount was not correct and your name was spelled wrong. I would be happy to follow up with you to assist with a resolution.

Apr. 28th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Latoya Wright Muskegon, MI

Because why should I pay to have someone come look at my issues then turn around and have to pay them to fix it ? What do my warranty actually cover?

2 years ago

Reply from American Home Shield

Hi Latoya, Thank you for taking time to let us know about your recent service experience. I hate to hear that it did not go well. I would be happy to speak with you to discuss this issue further. Please provide your AHS contract number or property address.

May. 6th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Alison Petry

I've already submitted this assessment, but y'all have been unable to provide service when our a/c went out causing us to pay out of pocket for a new system, then couldn't get anyone out for a seasonal checkup. It's just not cost effective for us.

2 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Alison, I hate to hear about your most recent experience and the delay in service to have the issue repaired. I would be glad to speak with you to assist.

May. 6th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Darin Bloomington, IL

Too much of a delay once you call AHS and when the contract can come out !! Also, they only give you one option for a contractor !!

2 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.

May. 6th, 2022

check_circle

Verified Customer

star star star star star

Kathy Fleming Oregon City, OR

Quick to help . Very friendly staff. Very polite on the phone.

2 years ago

Reply from American Home Shield

Hi Kathy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 22nd, 2022

check_circle

Verified Customer

star star star star star

Sanjiv Glen Mills, PA

Tech was assigned promptly and issue was resolved in reasonable time

2 years ago

Reply from American Home Shield

Hi Sanjiv, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 21st, 2022

check_circle

Verified Customer

star star star star star

Jane Clark-Ashford Clinton, MD

Receive services from reliable, efficient professional technicians.

2 years ago

Reply from American Home Shield

Hi Jane. Thank you for time in letting us know how we are doing. We always do our best to provide prompt and efficient service for our members. It is so wonderful to hear that we were able to do that for you.

Apr. 22nd, 2022

check_circle

Verified Customer

star star star star star

TRACI TIMMONS Helena, AL

They have really improved their plans and customer service.

2 years ago

Reply from American Home Shield

Hi Traci, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 22nd, 2022

check_circle

Verified Customer

star star star star star

Claudia Palomares Nogales, AZ

Excellent service fast response you don't stay long time waiting to answer

2 years ago

Reply from American Home Shield

Hi Claudia,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 22nd, 2022

check_circle

Verified Customer

star star star star star

Scott Freeman Washington, UT

They have always addressed my problems and put together solutions immediately.

2 years ago

Reply from American Home Shield

Hi Scott. We are so glad to hear that your repairs have been addressed quickly and to your satisfaction. We look forward to taking care of your repair needs again in the future. Thank you for trusting AHS.

Apr. 22nd, 2022

check_circle

Verified Customer

star star star star star

Ullrich Moser Greensboro, GA

Quick assignment of excellent repair service, reasonable buy-out quickly paid.

2 years ago

Reply from American Home Shield

Hi Ullrich,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 22nd, 2022

check_circle

Verified Customer

star star star star star

Gerald E Thomas Wichita, KS

Things get fixed right away. People they send are very professional.

2 years ago

Reply from American Home Shield

Hi Gerald, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 22nd, 2022

check_circle

Verified Customer

star star star star star

Sean Bates Brazoria, TX

Have been great at helping me get my problems fixed when they pop up.

2 years ago

Reply from American Home Shield

Hi Sean. We do our best to provide our members with prompt and reliable service for all your repair needs. We thank you for trusting AHS to provide you with warranty coverage you can depend on.

Apr. 22nd, 2022

check_circle

Verified Customer

star star star star star

Loretta estrada Watsonville, CA

I appreciate having someone fix my problems when they arrive .

2 years ago

Reply from American Home Shield

Hi Loretta. Thank you so much for letting us know about your positive service experience. We want you to always know you can count on AHS when you need us.

Apr. 22nd, 2022

check_circle

Verified Customer

star star star star star

Mayra castillo Sparks, NV

Easy to request services online and has my issues at home fixed!

2 years ago

Reply from American Home Shield

Hi Mayra. Thank you for your positive feedback. We value and welcome your opinion. Please continue to let us know how we are doing. We look forward to providing you with your next exceptional repair experience.

Apr. 22nd, 2022

check_circle

Verified Customer

star star star star star

Rachelle Little West Chester, PA

Efficient, ability to speak w an agent. Satisfactory results every time.

2 years ago

Reply from American Home Shield

Hi Rachelle, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 22nd, 2022

check_circle

Verified Customer

star star star star star

Linda Bliven Phoenix, AZ

They sent an experienced technician to diagnose and repair the appliance.

2 years ago

Reply from American Home Shield

Hi Linda. It is great to hear how well your repair experiences have been. We know how important it is to provide service our members can count on. Thank you for trusting AHS.

Apr. 23rd, 2022

check_circle

Verified Customer

star star star star star

Pedro Requena Copperas Cove, TX

Fast service! Ease of creating service request makes the process simple

2 years ago

Reply from American Home Shield

Hi Pedro. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.

Apr. 25th, 2022

check_circle

Verified Customer

star star star star star

Kasie Wright Prattville, AL

Quick service, will keep trying until the problem is fixed.

2 years ago

Reply from American Home Shield

Hi Kasie. It is so wonderful that your repair need was taken care of to your satisfaction. We can't wait to provide you with excellent service for your next repair.

Apr. 25th, 2022

check_circle

Verified Customer

star star star star star

april starr Wyoming, MN

easy to submit a request for service. No hassle fixes. very good for my budget.

2 years ago

Reply from American Home Shield

Hi April. Thank you for taking time to let us know how we are doing. We love to take the hassle out of unexpected home repairs. Thank you for trusting AHS.

Apr. 25th, 2022

American Home Shield Reviews