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American Home Shield Reviews

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8.5

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Irma Lozano Fresno, CA

Excellent service, the companies you use to service are always the best

2 years ago

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Reply from American Home Shield

Hi Irma, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 7th, 2022

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Riches Henderson, NV

Helped with our problems with electricity And sir conditioner

2 years ago

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Reply from American Home Shield

Hi Riches, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide!

Jun. 7th, 2022

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Jose San Jacinto, CA

I had a couple de issues and they resolved very fast and professionally

2 years ago

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Reply from American Home Shield

Hi Jose, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 3rd, 2022

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Dan Norton Olive Branch, MS

Items repaired in a timely manner and the quality of the work was great

2 years ago

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Reply from American Home Shield

Hi Dan, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 7th, 2022

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Suzanne Vaughn Jacksonville, FL

The process was easy. The work was handled in a timely manner.

2 years ago

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Reply from American Home Shield

Hi Suzanne, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 7th, 2022

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Charlene Berger Snellville, GA

They were very friendly helpful with finding a good quality plumber

2 years ago

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Reply from American Home Shield

Hi Charlene, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide!

Jun. 7th, 2022

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Malcolm Heiser Prescott, AZ

AHS has been very responsive and thorough in their claims process.

2 years ago

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Reply from American Home Shield

Hi Malcolm, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 8th, 2022

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Samuel DeWalt Missouri City, TX

Had a problem with A H S one of the contractors who didn't finish the job on my A/C

2 years ago

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KRISTIE J CAPTAIN Sulphur, LA

Tri's AC did a great job with our AC units and checked all 4 of them

2 years ago

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Reply from American Home Shield

Hi Kristie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 9th, 2022

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Mithun C Plano, TX

Helped me in resolving my AC issue by allocating a technician quickly.

2 years ago

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Reply from American Home Shield

Hi Mithun, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 3rd, 2022

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Belinda

It's been about three weeks since the company came out to look at my refrigerator and they said they had to order parts and I still have not received the parts

2 years ago

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Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.

Jun. 2nd, 2022

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Crystal Jones Savannah, GA

I've had a work order in Since Dec 1, 2021 and it wasnt resolved until May 25. The length has now cause another issue.

2 years ago

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Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.

Jun. 6th, 2022

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Samson Williams Milwaukee, WI

When ordering service for my fridge I wasn't told that secondary garage fridges are not covered under my plan

2 years ago

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Kevin Bullock Salem, OR

Waiting over a month on a part for a discontinued oven - c'mon, let's just replace the oven already!!!

2 years ago

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Relecia Foushee Greensboro, NC

I have had to call for the same thing several times and they don't replace the item, just piece mill parts together.

2 years ago

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Filomena de Chiara Harold, FL

For all the money I pay into this warranty service, when I actually had a claim I had to out of pocket 3/4 of the cost.

2 years ago

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Betsy Peacock Vacaville, CA

Had water leak in garage from upstairs toilet. Their recommended plumber said he could make it in a week.

2 years ago

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Erma Laster-Boone Waco, TX

Recfurbished A/C compressor lasted for 14 days & to date I'm waiting on 2nd compressor for 7 days and this after calling AHS and local contractor Blizzard Air several times

2 years ago

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Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Jun. 6th, 2022

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Thomas Bryan Houston, TX

They took responsibility and corrected and fixed everything , thanks

2 years ago

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Reply from American Home Shield

Hi Thomas, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 9th, 2022

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John Williams Jonesboro, AR

Good service, contractors, and systems to handle homeowners needs

2 years ago

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Reply from American Home Shield

Hi John, We appreciate your feedback and hope you continue to enjoy the technicians American Home Shield provides!

Jun. 7th, 2022

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William F Seitl Indianapolis, IN

ON the spot and on time and got the problem fix in 60 minutes

2 years ago

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Reply from American Home Shield

Hi William, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 2nd, 2022

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Virginia W. Williams Modesto, CA

Because they send somebody to check and fix the problem right away

2 years ago

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Reply from American Home Shield

Hi Virginia, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 8th, 2022

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Robert (Bob) Burns Fort Myers, FL

inspection and replacement was done on schedule as instructed.

2 years ago

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Reply from American Home Shield

Hi Robert, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 15th, 2022

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Erica Sanders Antioch, CA

The technicians sent out always go above and beyond to fix the problem

2 years ago

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Reply from American Home Shield

Hi Erica, We appreciate your feedback and hope you continue to enjoy the technicians American Home Shield provides!

Jun. 7th, 2022

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Karen bell Houston, TX

Every time something has broken at my home it was either fixed or replaced

2 years ago

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Reply from American Home Shield

Hi Karen, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 2nd, 2022

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Wanda Davis Delano, TN

Fast service, courteous representatives, speed of resolving problems.

2 years ago

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Reply from American Home Shield

Hi Wanda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 8th, 2022

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Andy Becker Marietta, GA

They cane when them said they would and fixed the leak very professionally

2 years ago

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Reply from American Home Shield

Hi Andy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 31st, 2022

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Bontheia Chatman Spring, TX

professional, timely, fair price, fast response to my service calls

2 years ago

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Reply from American Home Shield

Hi Bontheia, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

May. 30th, 2022

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Nadia Velasquez Humble, TX

Service was quick, i was always kept up to date, great customer service

2 years ago

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Reply from American Home Shield

Hi Nadia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 30th, 2022

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Karl Caton Bowie, MD

On time Operating equipment No problems with function of equipment

2 years ago

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Reply from American Home Shield

Hi Karl, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 2nd, 2022

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Bernardo S. Acosta JR Lexington, KY

Great customer service . Easy process and great communication

2 years ago

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Reply from American Home Shield

Hi Bernardo, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 8th, 2022

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star star star star star

Barbara Boone Beaumont, TX

Chris was our technician and we appreciate his professionalism and kindness.

2 years ago

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Reply from American Home Shield

Hi Barbara, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 31st, 2022

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Mary Pendergrass Saint Paul, MN

They always work to help me resolve any issues as quickly as possible.

2 years ago

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Reply from American Home Shield

Hi Mary, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 30th, 2022

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star star star star star

Armando Martinez Esquivel Waxahachie, TX

They work on my system until it was right and now it works perfect.

2 years ago

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Reply from American Home Shield

Hi Armando, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 8th, 2022

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Mark Fakelmann Huntington, NY

Extremely prompt and professional in addressing my problem.

2 years ago

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Reply from American Home Shield

Hi Mark, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 30th, 2022

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star star star star star

Andrea West Palm Beach, FL

Every experience has been handled professionally and quickly

2 years ago

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Reply from American Home Shield

Hi Andrea, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 30th, 2022

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star star star star star

Brittany Kilgore, TX

We have been so pleased with the affordability, coverage, and timeliness.

2 years ago

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Reply from American Home Shield

Hi Brittany, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 2nd, 2022

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ALI VASQUEZ Mather, CA

Really quick respond in any claim made, also good preventive service.

2 years ago

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Reply from American Home Shield

Hi Ali, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 30th, 2022

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Joel Duplantis Richmond, TX

Excellent customer service! Always get the done and done correctly.

2 years ago

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Reply from American Home Shield

Hi Joel, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 30th, 2022

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Grant Dyruff Santa Barbara, CA

Very efficient and easy to work with, I was happy with the AHS assistance

2 years ago

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Reply from American Home Shield

Hi Grant, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 8th, 2022

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Sarita Kichok West Columbia, SC

They've been quick at finding people to resolve my problems

2 years ago

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Reply from American Home Shield

Hi Sarita, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 2nd, 2022

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Charmyn Thourogood Chesapeake, VA

I had a problem and homeshield came to my rescue and resolved the problem.

2 years ago

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Reply from American Home Shield

Hi Charmyn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 9th, 2022

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Mack Wood Bloomington, IL

They are always very quick and responsive to help address anything wrong.

2 years ago

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Reply from American Home Shield

Hi Mack, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 2nd, 2022

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Fernando Rivera Roy, UT

It paid for itself in the first 30 days and I would plan on extending

2 years ago

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Reply from American Home Shield

Hi Fernando, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 15th, 2022

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Maurice Wilson Florissant, MO

Always give me good contractors and their always good with follow ups

2 years ago

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Reply from American Home Shield

Hi Maurice, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 8th, 2022

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star star star star star

Mary L Cragg North Wales, PA

It was handled a reasonably amount of time with a good HVAC company

2 years ago

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Reply from American Home Shield

Hi Mary, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 2nd, 2022

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star star star star star

Ronnie Richmond Metropolis, IL

very satisfied.. very professional.. completed in a timely manner

2 years ago

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Reply from American Home Shield

Hi Ronnie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

May. 30th, 2022

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star star star star star

SHERRELL Fay Norton Hampton, GA

They are the best at helping me, lm handicapped, they don't rip me off!

2 years ago

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Reply from American Home Shield

Hi Sherrell, We appreciate your feedback and hope you continue to enjoy the coverage we provide!

Jun. 16th, 2022

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star star star star star

James Alligood Menlo, GA

Easy service request. Tech contacted me promptly. Took care of problem.

2 years ago

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Reply from American Home Shield

Hi James, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 3rd, 2022

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star star star star star

Dorothy Gremillion Marble Falls, TX

The whole transition was easy to negotiate and occurred exactly when planned

2 years ago

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Reply from American Home Shield

Hi Dorothy, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Jun. 15th, 2022