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American Home Shield Reviews

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8.6

Overall Score

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Karen Chavez Blanchard, OK

Service when needed. I really do appreciate the workmanship of the employees.

2 years ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Vittorio Atienza Chantilly, VA

Very nice, professional, quality work and problem was resolved

2 years ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Metin MI Akay Spring, TX

They are so easy to get ahold of. Response time is amazing!

2 years ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Barry Leeper Lee, MA

Fast efficient service. The contractor provided did a thorough job.

2 years ago

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Reply from American Home Shield

Hi Barry, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 29th, 2022

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Jackie Kuhn Cincinnati, OH

My experience thus far was helpful and resolved my issue in a timely manner

2 years ago

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Reply from American Home Shield

Hi Jackie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jul. 29th, 2022

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Claudia Dawson Loganville, GA

They are responsive, timely and make the customer feel valued

2 years ago

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Reply from American Home Shield

Hi Claudia, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jul. 29th, 2022

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Helene Caragozian-Webb Visalia, CA

The service company was fast, polite, and fixed my problem right.

2 years ago

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Reply from American Home Shield

Hi Helene, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 29th, 2022

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Shantelle Ducros Slidell, LA

Timely service and great contractors. The quality of their service is great

2 years ago

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Reply from American Home Shield

Hi Shantelle, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jul. 29th, 2022

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Gil Bryant Irmo, SC

They have been very easy to work with. Workers have been knowledgeable.

2 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 29th, 2022

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DANIEL R MASON Newport News, VA

Overall solved problem ( last year this was not the case so I've seen improvement)

2 years ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Burton Montgomery, AL

So far when I've needed something they've sent people I've been very happy with.

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

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Lawren Belton, TX

Good value for money. But not much flexibility in terms of choosing service providers.

2 years ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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ledi Miller Escondido, CA

They tried to solve the problem, but didn't always listen to know the exact problem.

2 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 29th, 2022

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Fernando Somoza Houston, TX

My problem was resolve but I had to wait awhile to get the service the last time.

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

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Leslie Lewis Fort Worth, TX

Have kept them for years. Has definitely saved me lots of money the past 25 years

2 years ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Randall Green Portland, TX

One call fixes it all! We’ve always had quick, professional service. Thanks!

2 years ago Edited January 10, 2024

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Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Jill Cape Canaveral, FL

Though it is easy to get a work request into AS, the provider of services is not always responsive as quickly.

2 years ago

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ROSELLE PORTIN Phoenix, AZ

While I'm scared to not have the home warranty, I know that I'm *definitely* losing money, which isn't a good feeling.

2 years ago

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Jason Meyer Ladys Island, SC

Information is not being passed on to the next vendor when a contractor is unable to complete a job.

2 years ago

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George Davis

It was easy to get help with my plumbing needs and I got fast service.

2 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 22nd, 2022

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Jane Scott

Came out and handled the situation. Made sure everything was in order before leaving.

2 years ago Edited January 10, 2024

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 22nd, 2022

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Sara Grisham

my experience with the American Home Shield was timeless and professional.

2 years ago

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Reply from American Home Shield

Hi Sara,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 19th, 2022

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Renee Bristel

Professionalism, courteous, prompt appointments and quality repairs!!

2 years ago

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Reply from American Home Shield

Hi Renee,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 19th, 2022

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Evonne Rand

AHS was quick to take care of the problem. They could find the best service.

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 22nd, 2022

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Jacob Crites

I had an issue. I made a service request. They came out and fixed it.

2 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 22nd, 2022

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John Pope

Every problem I have had, American Home Shield was there without pause.

2 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 22nd, 2022

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Antonio Moody

the plumber arrived on time, he was professional and solved our problem

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 22nd, 2022

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Janet Hard

i was having difficulties and i reached out to AHS and they got the job done.

2 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 22nd, 2022

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Ronica

They are awesome. They really know how to make a customer feel special.

2 years ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 22nd, 2022

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Faye walton

I have been pleased with each service call in regards to my home.

2 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 22nd, 2022

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Teresa Greenwell

AHS was very efficient and professional solved my repair immediately

2 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 22nd, 2022

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Crystal Pettiford

They always provide the best and quickest customer service and resolutions

2 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 27th, 2022

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Cheryl Green

Excellent contractors. They respond quickly and efficiently

2 years ago

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Reply from American Home Shield

Hi Cheryl, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 27th, 2022

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Zachary Preston

Very efficient and prompt. They had someone at our home within 3 hours.

2 years ago

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Reply from American Home Shield

Hi Zachary, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 27th, 2022

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Queen Young

Quick response, has saved us money on repairs and replacement.

2 years ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 27th, 2022

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David Terry Luper

Improvement in systems for response and completion was fantastic!

2 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 27th, 2022

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Stephanie Bartolotta

Quick to assign someone to my needs and follow-up until completion.

2 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 27th, 2022

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Rosemarie Chabot

I never had a problem with the company, but exceptional service

2 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 27th, 2022

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Richard

They took care of my problem and the service guys were great

2 years ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 27th, 2022

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Donna Sefton

Very professional and solved my issue. I will recommend them.

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 27th, 2022

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Brandon Hall

Ease of requesting service and updates of service companies to repair items

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 27th, 2022

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Norma Zuniga

Fast and attentive customer service and ability to get prompt service response

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 27th, 2022

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David Weiner

Great service great everything. Very easy to get a service done.

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 27th, 2022

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Bonnie Gray

efficient and timely and gets the problem resolved so far

2 years ago Edited January 10, 2024

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Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 27th, 2022

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Alex Ryals

Excellent service in customer service and good agenda of service providers

2 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 27th, 2022

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Claudia Juarez

It was very easy to schedule an appoint and the follow up was very fast.

2 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 27th, 2022

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Diane Myers

Fair, transparent, high quality of service. Simply easy to do business with!

2 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 27th, 2022

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David Ghrist

Helpful and try hard to please client. I've had AHS for years

2 years ago

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Reply from American Home Shield

Hi David. Thank you so much for taking time to share your experience. It is always our goal to provide you with service you can count out. We look forward to being your warranty company for many more years to come.

Jul. 28th, 2022

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Tamicko Ransome Fair

Repairman showed as scheduled and diagnosed and resolve the problem

2 years ago

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Reply from American Home Shield

Hi Tamicko. This is so great to hear. We really appreciate you taking time to let us know that your problem was resolved so effectively. We look forward to working with you again and thank you for choosing AHS as your warranty company.

Jul. 28th, 2022

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billy smith

They really help when things need to be fixed or replaced in the home.

2 years ago

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Reply from American Home Shield

Hi Billy. We appreciate your time in reviewing your experience with AHS. We want our members to know they can trust in the service we provide. We are very happy that you are finding the value in the coverage we offer.

Jul. 28th, 2022