2-10 Home Buyers Warranty: Read 4,056 User Reviews From Real Homeowners

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Verified Customer

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Amauris Denver, NC

It was mostly a great thing. They did meet most of the guidelines and came out within two days. They were very attentive and quick.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Amauris, we’re happy that your service request went smoothly. At 2-10 Home Buyers Warranty, we take pride in making the service request process as smooth as possible. Thanks for your continuing business!

Mar. 18th, 2021

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Verified Customer

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Curtis Baytown, TX

Once again I am shopping around for a new home warranty because it has been very negative working with them. There is very little communication. It takes forever to get a hold of them and they’ve hung up on me several times. I’ve also been hold for more than four hours. Recently I had a dryer repair and it took over a week to get parts approved and then the contractor ordered the wrong part and it took another week to get approved for the right one. I was without a dryer for a month before the part came.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Curtis, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 18th, 2021

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Verified Customer

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Anthony Gainesville, GA

Have used it multiple times for the heat pump and they have sent multiple companies. Two of the three were incompetent and didn’t fix but kept charging the hundred dollars. They didn’t go to bat for me.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anthony, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 18th, 2021

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Verified Customer

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Casey Alabaster, AL

the people who came out were all great at what they did. it was the repair they were after and not trying to sell me something

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Casey, we’re glad you had such a great experience with our contractors. Thanks for your continuing business with 2-10 Home Buyers Warranty!

Mar. 10th, 2021

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Verified Customer

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Craig Herring Herndon, VA

Worst customer service, hold times over an hour unacceptable, constantly being transferred between departments, do not believe them when they say a refund for a non repair has been processed as they do not process it. Rude representatives that will put you on what they say a brief hold and never come back, totally unacceptable warranty lack of service.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Craig, thanks for your review. We’re really sorry about the long hold time you dealt with on our phone system. We hate waiting on hold, too, and we really hate making you wait.

If you’d like to have a quick one-on-one discussion about the issue you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
Thanks for trusting us to protect your home. We’ll do our best to make it more convenient for you next time.

Mar. 10th, 2021

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Verified Customer

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Anonymous Tucson, AZ

Sometimes it takes a long time to get your inquiry when you call them but so far they've taken care of me very well. The service has been good.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello, we’re glad you had such a great experience with our contractors. Thanks for your continuing business with 2-10 Home Buyers Warranty!

Mar. 4th, 2021

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Verified Customer

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Vic Guyan Saint Petersburg, FL

I have had 2 claims with them immediately after buying the townhouse, and they have been very responsive with excellent results.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hey Vic, thanks for your fantastic rating. Everyone at 2-10 Home Buyers Warranty works really hard to make it easy for you to recommend our services to others. Thank you for your continuing business!

Feb. 23rd, 2021

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Verified Customer

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Brassai Sneads Ferry, NC

They are a reputable company. They are easy to use and render a quick response. I called them with a garbage disposal issue and the technician was able to resolve it.

3 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the kind comments, Brassai. We’re glad to read that you’re happy with the services 2-10 Home Buyers Warranty provided you. Our goal is to make protecting your home as simple and economical as possible, and it sounds like we nailed it. Thanks again for your continuing business!

Feb. 8th, 2021

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Verified Customer

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Kelly Gainesville, VA

Our washing machine broke and they sent out three different technicians to fix it. They sent someone to diagnose the problem, the second person came and diagnosed a different problem, and the third person tried to fix it and didn't. Here we are five months later and it's still not fixed. Their customer service is terrible, and I don't have the words to accurately explain how awful they are.

3 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Kelly. We’re upset that your claim is still unresolved, too, because it’s not fair to you. We will do our best to resolve this service request.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Feb. 8th, 2021

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Verified Customer

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Davis Medford, NJ

They have been handling our situation for seven months and our air conditioning unit is still not fixed or replaced. I've filed my claim, called every other month, and it's still not fully resolved even though I've paid them $100 to have someone come out and figure out the problem.

3 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Davis. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Feb. 8th, 2021

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Verified Customer

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Suzanne Alpharetta, GA

We've had lots of trouble getting help from people in customer service. It was near impossible to get a clear idea of what was going on from a customer service representative and got different answers from different people. Our heater went out and they gave me an incredible run around. They said what we would pay and what they would pay, but I ended up paying an extra $500 out of pocket because the people installing the heater said they had certain costs that went over the allowable amount 2-10 would cover. I will never renew with this company again because of that.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Suzanne, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Feb. 8th, 2021

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Verified Customer

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Lenix Escalante Buford, GA

Awesome service, awesome contractors. All questions are always answered, and follow up is conducted after service is completed.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lenix Escalante, thanks so much for your great rating. All of us at 2-10 Home Buyers Warranty want to do everything we can to make protecting your home simple and economical. We’re glad we could help you!

Feb. 4th, 2021

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Verified Customer

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Julianne Gardendale, AL

They seem pretty reliable. Hold times can be long and sometimes the contractors they hire aren't the best, but it still beats paying full price for repairs.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Julianne, thanks for your positive rating. More importantly, thanks for your honest feedback about how we can do even better next time.
If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.

Thanks again for your feedback and for your continuing business.

Feb. 4th, 2021

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Verified Customer

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Nagy Jacksonville, FL

Usually when you call it takes a long time for the providers to actually come to the house. It took about a week to get the dishwasher working. I lost everything in the freezer when the compressor stopped working.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Nagy, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Feb. 3rd, 2021

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Verified Customer

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Anonymous Houston, TX

My garbage disposal broke and I actually got a whole new garbage disposal out of the warranty. It is very easy online and a good value.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Anonymous, we’re so happy to read that you had a great experience with our services. Our goal at 2-10 Home Buyers Warranty is to make the service request process as easy for you as possible. We’re glad we could help you!

Feb. 2nd, 2021

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Verified Customer

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Anna Bogart, GA

I needed to use the warranty on the fifth of July for my air conditioning and I kept getting the run around from the warranty company and the subcontractors and the warehouse. There was some miscommunication and the product was not ordered in a timely manner. I did not get it fixed until November.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anna, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Feb. 2nd, 2021

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Verified Customer

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Anonymous Tucson, AZ

I’ve used my warranty to have a heater repaired and it is working fine now but it is too much money for a service call.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi, we’re so happy that you had such a positive experience with our staff. Thank you for your feedback and your continuing business with 2-10 Home Buyers Warranty!

Feb. 2nd, 2021

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Verified Customer

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Brenda Evans, GA

Support is always responsive. Everything they’ve done has worked and if they do have to come back they make sure we are not recharged.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hey Brenda, thanks for your fantastic rating. Everyone at 2-10 Home Buyers Warranty works really hard to make it easy for you to recommend our services to others. Thank you for your continuing business!

Feb. 2nd, 2021

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Verified Customer

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Diane Scottsdale, AZ

I had a leaky dishwasher and I had to wait a week for a repairman to come and when he did he said they should have sent a plumber instead and he said they would contact me but they never did. They did respond after my second or third call but their response were not particularly helpful. It took several days to get told they were not going to cover it.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Diane, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Feb. 2nd, 2021

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Verified Customer

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Anonymous Raeford, NC

Some contractors are not adequate. Sometimes they show up and take the seventy five dollars and that is the last you hear from them. They are inconsistent on what they say they’ll cover from customer service rep to customer service rep.

3 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for your comments about your service request experience. We hate letting our clients down, and we want to try to make it right.

If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

We hope you’ll give us another chance.

Feb. 2nd, 2021

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Verified Customer

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Anonymous Marietta, GA

Great service. They sent someone out with in two days to check out my problems. It does take too long a time on hold in order to speak to someone.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi, thanks so much for your great rating. All of us at 2-10 Home Buyers Warranty want to do everything we can to make protecting your home simple and economical. We’re glad we could help you!

Feb. 9th, 2021

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Verified Customer

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Dale Chesapeake, VA

I don’t know if it is worth the money but I did have a great experience when I needed my heating pump fixed. He came very quickly and was very knowledgeable. I am still waiting for my washing machine to be resolved. It’s been over a month.

3 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Dale. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Feb. 9th, 2021

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Verified Customer

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Christopher Hampton, VA

The service is great. Every time I’ve ever needed something, I’ve gotten somebody out to my house within a day or so.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Christopher, we’re so happy to read that you had a great experience with our services. Our goal at 2-10 Home Buyers Warranty is to make the service request process as easy for you as possible. We’re glad we could help you!

Feb. 9th, 2021

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Sabrina Fayetteville, NC

It was easy to access the online services to put in a request for an item. We haven’t had any issues with the contractors they’ve sent.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Sabrina, we’re glad you had such a great experience with our contractors. Thanks for your continuing business with 2-10 Home Buyers Warranty!

Feb. 3rd, 2021

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Verified Customer

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Anonymous Yulee, FL

Customer service is great. The company they dispatched was not very good at all. They couldn’t come out because of covid so they had to dispatch a new one.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Anonymous, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Feb. 3rd, 2021

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Verified Customer

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Anonymous Tucson, AZ

I’ve used the warranty a couple of times for plumbing or electrical issues. I don’t have nay problems with it though sometimes customer service is closed.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, thanks for your positive rating. More importantly, thanks for your honest feedback about how we can do even better next time.
If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.

Thanks again for your feedback and for your continuing business.

Feb. 3rd, 2021

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Verified Customer

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Benjamin Palm Springs, CA

Hold times are way too long when you have to call in but other than that it was very easy to have someone repair my sink disposal. They were the same day.

3 years ago

Reply from 2-10 Home Buyers Warranty

We’re happy that you enjoyed working with 2-10 Home Buyers Warranty, but we want to apologize for the long hold times. We know how busy you are, and we don’t want to be the ones holding you up. We’ll do our best to respond more quickly next time.

If you’d like to have a quick one-on-one discussion about the issue you had, we’d love to chat with you. Just send us a private message on our Facebook Page

Feb. 8th, 2021

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Verified Customer

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Jeanine Blythewood, SC

Never have an issue any time I call with anything. Haven’t had a bad experience. Every time I use my warranty it is always a good experience.

3 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for your excellent rating for 2-10 Home Buyers Warranty. We’re always looking out for our clients, and it’s great to hear when things go so well. Thanks for your continuing business. Happy home owning!

Feb. 8th, 2021

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Patricia Las Vegas, NV

Had a problem with one plumber, he did a lousy job. I would never have him back again but they normally come in a reasonable amount of time and fix the problem.

3 years ago

Reply from 2-10 Home Buyers Warranty

thanks for your positive rating. More importantly, thanks for your honest feedback about how we can do even better next time.
If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message Facebook Page or call 800.775.4736 and we can discuss.

Thanks again for your feedback and for your continuing business

Feb. 8th, 2021

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Verified Customer

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Patricia Fortson, GA

My air conditioner broke in march. I called the guy to come out. It cost me a hundred dollars and three months later it is not working again. A different guy from a different company comes out and they charge me another hundred dollars and told me it would take at least three months to get the parts. They told me they would refund me the hundred dollars but I never got it. It also took four times to get my stove repaired.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Patricia, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Feb. 9th, 2021

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Richard Pratte Killeen, TX

I have used 2-10 for over 24 years and made very numerous service request. They have always been responsive to my request and resolved any issues I had with service providers to my satisfaction.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Richard Pratte, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 27th, 2023

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Lisa Pebble Blythewood, SC

We wish that 2-10 Home Buyers Warranty would service South Carolina. You always come through fast & efficient in our home in Georgia. If you extend to SC please let us know. We’d join you there as well. Thank you!

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Lisa Pebble, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 27th, 2023

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Terry J Porter CFSP

2-10 Home Buyers Warranty Premium Coverage dispatched Mr Sam from Air Masters. Mr Sam exceeded my expectations with his knowledge and professionalism. Thanks for making my visit a delectational and therapeutic experience!

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Terry J Porter CFSP, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 21st, 2023

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Crystal Porter

Definitely worth having a home warranty!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Crystal Porter, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 16th, 2024

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Lakesha Mccary

One of the best companies I been with them for 4 years

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Lakesha Mccary, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 4th, 2024

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Brent B.

They are outstanding in providing great support.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Brent B., we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 29th, 2024

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Fredricke Clayton

Every thing was done with professionalism.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Fredricke Clayton, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 26th, 2024

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Deborah Sirles Bessemer, AL

The only thing I hate is the wait time in getting to a representative. Every time I call I’m waiting up to an hour being on hold for the next representative. Once you get a representative they are great and very helpful and knowledgeable.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Deborah Sirles, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 17th, 2023

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john juszczak Denham Springs, LA

My tech was Edward M who was very knowledgable and professional. He diagnosed the problem right away and fixed in no time. Mr Edward is very friendly and such a pleasure to do business with. You can bet in my interactions with anyone who needs ac or heating fixed he WILL BE recommended. Thanks for the exceptional service!!! It really made my day.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi john juszczak, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 17th, 2023

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Verified Customer

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Crystal Williams Columbia, SC

2-10 is worth it. It has paid for itself many times. Our ac went out and everything was replaced with little out of pocket cost. The customer service is very helpful and having this home warranty gives us a piece of mind knowing our home is protected.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Crystal Williams, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 8th, 2023

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Verified Customer

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Gwendolyn Jacksonville, FL

I like when I enter my request they respond immediately the technician that they sent me was very helpful and respectful although I have a order that’s still open because the technician doesn’t know how to handle the problem.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Gwendolyn, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 31st, 2023

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Verified Customer

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Emily Gesell Phoenix, AZ

The online portal is completely inefficient. You can't do anything with it besides initiate a claim. To get more information or request anything else, you must call and the wait times are way too long. Additionally, contractors have informed me that 2-10 low-balls them and doesn't pay them what they need to get the job done. That being said, I've had one successful claim (but it took wayyyy too long due to 2-10 insisting on supplying the part and then taking weeks before admitting they couldn't get it and letting the contractor do it). My second claim is in progress, but has had no updates or information provided.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Emily Gesell, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Mar. 30th, 2023

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Verified Customer

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Daryl Whitaker Rocky Mount, NC

Overall the company is great, but it seems like when I started putting claims in a little frequently then all of a sudden the company started telling me that the problem is OUT OF NETWORK and that I have to find my own maintenance crew and most crews don't do estimates, they fix things on the spot then send you a bill. I've been waiting now for three months to get someone to fix my bathroom sink drain stoppers in both bathrooms, but haven't been able to get anyone to come get the job done yet through 2-10 Warranty. Seems to me that it should be simple fix, but since I've had HVAC work done and doorbell electrical work done, I guess I'm asking them too much whenever I need other things done whenever the time arrives. I'm in the state of North Carolina but 2-10 Warranty doesn't have anyone in NETWORK to fix my sinks, in this big state is mind blowing to me. They're just leaving it up to the customer to figure something out, but 2-10 Warranty will be more than glad to get that $700 plus dollars from you yearly to purchase they're Home Warranty Plan. I have to go Neutral right now and give 2-10 Warranty a 3 for a rating, because they did help repair some things, but not being able to have some type of plumber to repair bathroom sinks is mind blowing. Customer Service is pretty good though. They'll talk nice to you over the phone, but that's about all.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Daryl Whitaker, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Mar. 16th, 2023

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Cynthia Adams Cary, NC

I love dependability and quality of service. I have received a response from a service provider with 48 hours and I like the professionalism of the technicians who have responded. Courteous, professional, and knowledgeable.

2 years ago Edited November 17, 2021

Reply from 2-10 Home Buyers Warranty

Hi Cynthia, we're so glad to hear that! We put a lot of time and effort into our customer experience so hearing how you feel really puts a smile on our faces. Thank you for being a part of 2-10 Home Buyers Warranty.

Nov. 18th, 2021

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Elizabeth Stegall Waxhaw, NC

So far so good! Bought a house in February, Downstairs A/C unit died in August. 2-10 replaced it with a moderate payout from us for certain non covered pieces. Totally happy so far with the process and the level of service professionals they have sent to my house ❤️

4 years ago

Reply from 2-10 Home Buyers Warranty

Thanks so much for the flattering review. Comments like yours show why so many folks trust 2-10 Home Buyers Warranty to protect their homes from the unexpected. We’re ready to help you when you need it again!

Dec. 21st, 2020

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Mike Toburen Tucson, AZ

We have had 2-10 for almost two years on our home in the Tucson area. We have used them for appliance repair/replacement and plumbing issues. They have always been very professional with us. Super organized. Timely notifications about appointment by email AND text. And our latest plumbing tech went above and beyond!

4 years ago

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Apbrymer Birmingham, AL

We have had about a high success rate with this homebuyers warranty. All of the vendors have exceeded our expectations with timeliness, professionalism, and getting the job done. Submitting a claim is easy, it can all be done through their website. We just renewed our home warranty for the second year.

4 years ago

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Natasha K McClure Evansville, IN

Had a bathtub faucet dripping very badly. Called 2-10 and they processed my claim immediately! The repair company called same day. The plumber fixed both hot and cold side of facet just to insure the job was done and we wouldn't have to call again. He was in and out within an hour!.v Very pleased with 2-10 and plumbing company!

5 years ago

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Kim Buffalo, NY

We have had 2-10 home warranty since we purchased our home in 2010. I wouldn’t give it up we have had our Sub-Zero refrigerator rebuilt and the ice machine fixed. A thermador oven/stove replaced and our dishwasher rebuilt. We also have had a sump pump replaced and a roof repaired! Love knowing that we have the security and piece of mind that we can call 2-10 and they arrange for a competent repair man to come to our home!

5 years ago

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Stacey Griffith Vancouver, WA

The original warranty was given to us by our agent. I decided to renew because we actually had to use it on the oven which was only 5 years old. The renewal was a bit more expensive and hopefully I won't need to use it but better safe than sorry.

5 years ago

2-10 Home Buyers Warranty Reviews