2-10 Home Buyers Warranty: 2025 Expert Review

2-10 HBW Plans

The three primary plans offered by 2-10 Home Buyers Warranty are Simply Home, Complete Home, and Pinnacle Home. Each plan provides different levels of coverage at varied prices, with Simply Home starting at $27 per month.

Simply Home: Covers standard kitchen appliances

Complete Home: Covers standard kitchen appliances, as well as plumbing, electrical systems, heating, and cooling

Pinnacle Home: Includes all the coverage offered in the Complete Home plan, plus washers and dryers. This plan also features a "Supreme Coverage" benefit, which provides additional protection for covered appliances and systems.

Additionally, 2-10 Home Buyers Warranty offers optional add-on coverage for items not included in the standard plans, such as pools and spa equipment.

What is a home warranty/service agreement?

A home warranty (or Home Warranty Service Agreement as we call it) is a powerful budget-protecting service contract for homeowners that can provide coverage for things that homeowners insurance doesn’t.

Why do I need a home warranty?

Every year, 7 out of 10 homes will experience a repair on a system or appliance. These repairs (and replacements, if needed) can cost hundreds to thousands of dollars, but a home warranty provides an affordable layer of extra protection.

How is a home warranty different from homeowners insurance?

Homeowners insurance covers loss from incidents like ﬁre, storms and vandalism. A home warranty protects critical systems like your air conditioner, furnace and water heater, plus appliances like the refrigerator, oven, microwave and more, from breakdowns. Homeowners insurance and home warranty complement one another and coverage provided by either does not overlap.

How do I know a claim will be covered?

2-10 has been in the industry for over 40 years. More than 6 million homeowners have chosen and trusted 2-10 to protect their homes. 97.5% of claims are paid, totaling more than $430 million. Customers consistently rate the company's service highly because it consistently provides qualified local contractors. Each of these facts shows our longstanding commitment to covering qualified claims for our customers. For specific questions about your home’s coverage, you can always refer to your service agreement by logging in to your Homeowner Portal account. As an important reminder, 2-10 covers breakdowns caused by routine wear and tear. Breakdowns caused by neglect or a lack of regular maintenance are not eligible for coverage.

Where can I learn more about maintaining my home’s systems and appliances?

To learn the ins and outs of keeping a home running smoothly, visit the company's blog. It's full of useful information you can use right now. Some of the highlights include: Preventative Home Maintenance Checklist, Creating a Maintenance Guide for Your Home, 9 Home Maintenance Goals You Can Make This Year, HVAC Maintenance and Upkeep Tips for Homeowners, Plumbing Maintenance Checklist for Homeowners, Good Maintenance to Keep Your Refrigerator Running for Years, Top Winter Home Maintenance Hacks.

What does the claims process look like?

When a covered item breaks down from normal wear and tear, simply log in to your online Homeowner Portal account — available 24 hours a day, 7 days a week — to request service. After you answer a few easy questions, help will be on the way. You can also contact our claims department at the toll-free number. An approved, insured, local contractor in your area will be dispatched. You’ll set an appointment with them, and when they arrive, they’ll collect your Service Fee (see your service agreement for specific details about your Service Fee). Once your contractor repairs or replaces the breakdown, the contractor bills 2-10 for covered work (please reference your service agreement for coverage details and limits). And you can get back to enjoying home ownership.

Can I get coverage for pool and spa equipment, wells, and more?

Yes, 2-10 offers a variety of additional coverages that are as unique as the house you call home, including: Supreme Coverage / Additional Refrigerator / Wine Cooler / Stand Alone Freezer / HVAC Surplus / Luxury Package / Roof Leak / Pool/Spa Equipment / Water Softener / Well Pump.

Are home warranties for systems and appliances transferable between owners?

Absolutely. Home warranties are transferable when a home changes hands, just notify the company and it will complete the transfer. In fact, when selling your home, having or including a home warranty is likely to increase the final sales price. After the remaining term of the warranty, the new owners can simply renew their coverage on an annual basis.

2-10 Home Buyers Warranty