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Blue Ribbon Home Warranty

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Author: Kalicia Bateman

LAST UPDATED: September 15th, 2022

Blue Ribbon Home Warranty was founded in 1985 and is headquartered in Lakewood, Colorado. The company provides flexible terms from 14 months to 10 years. Blue Ribbon currently only serves homeowners or property management companies in Colorado. Doing so allows Blue Ribbon Home Warranty to provide high quality and personalized service to its relatively limited pool of customers.

Jump down to read Blue Ribbon Home Warranty reviews.

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Pros

  • Extensive Coverage Options
  • Customizable Coverage Terms
  • File Claims Online
  • 24/7 Customer Service
  • Trusted Track Record
  • Transparent Terms and Conditions

Extensive Coverage Options

Blue Ribbon Home Warranty offers three home warranty plans, providing extensive coverage for your major home appliances and systems:

  • Silver Plan
  • Gold Plan
  • Platinum Plan

Here’s how the three plans compare:

Silver Plan Coverage

  • Heating system
  • Plumbing system
  • Ductwork
  • Water heater
  • Electrical system
  • Sump pump
  • Built-in whirpool tub
  • Garage door opener
  • Central vacuum
  • Kitchen/bathroom exhaust fans
  • Refrigerator
  • Oven/range
  • Oven/range microwave
  • Dishwasher
  • Garbage disposal
  • Trash compactor

Gold Plan Coverage

The Gold Plan includes coverage for everything in the Silver Plan and adds coverage for central air conditioning.

Platinum Plan Coverage

The Platinum Plan includes coverage for everything in the Silver Plan and adds coverage for washers and dryers, doorbells, and a second garage door opener.

In addition to the three plans above, Blue Ribbon also offers the following add-on coverage options, allowing you to customize your plan to your specific needs:

  • Gas fireplace
  • Built-in double wall oven
  • Septic tank
  • Well
  • Septic tank
  • Sewage ejector pump
  • Pool
  • Hot tub
  • Pool and hot tub combo
  • Roof leaks

Customizable Coverage Terms

Customers are able to customize their coverage based on their needs. Coverage terms start at 14 months and can be as long as 10 years. This flexibility allows homeowners or property managers to purchase coverage for what they need and for the term that is needed, rather than needing to annually remember to renew coverage.

File Claims Online

When an appliance or system breaks in your home, you can easily file a claim online through the Blue Ribbon Home Warranty website. To file a claim online, you will need to submit your personal contact information, your contract number, and details about the item in need of service, including brand, model, and a description of the problem.

If you prefer, you can also call and submit a claim over the phone.

24/7 Customer Service

Blue Ribbon Home Warranty has 24-hour customer service, allowing you to request service, get answers to any questions, and review your contract at any time.

Trusted Track Record

Blue Ribbon Home Warranty has been offering its services for 30 years, which gives warranty holders peace of mind, knowing that the company has a track record and will not disappear overnight, leaving their home uncovered.

Transparent Terms and Conditions

Blue Ribbon Home Warranty is extremely transparent with its coverage and terms of contract, allowing customers to fully research the company before purchasing a policy, knowing exactly what is covered and any exclusions. The company offers three tiers of service, with optional add-ons, making it easy for prospective customers to customize their coverage.

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Cons

  • Coverage Limited to Colorado 
  • Lack of Information Online for Property Managers
  • Silver Plan Lacks Coverage for All HVAC System Components 

Coverage Limited to Colorado Properties Only

Unfortunately, currently having a geographic coverage area of only one state excludes the majority of prospective warranty holders in the United States from purchasing a home warranty product from Blue Ribbon Home Warranty.

Lack of Information Online for Property Managers

It's difficult for property managers of multi-unit housing to find pricing information online. They need to speak with a company representative directly in order to receive a price quote.

Silver Plan Lacks Coverage for All Components of the HVAC System

The company's lowest coverage package (Silver) doesn't offer automatic coverage for the home's cooling system (A/C, evaporative cooler, whole house fan, or heat pump), which is a major component of the home. This is often expensive to repair or replace. It's important to note that the heating system is covered, with the above exclusions.

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The Bottom Line

For residents of Colorado, Blue Ribbon Home Warranty is a solid choice. The company maintains significant online transparency and has been in business for over 30 years. Its customer service is available 24 hours per day, seven days per week, and calls are never sent through a call center, ensuring that customers receive prompt and personalized attention when they are facing a claim. 

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