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American Home Shield Reviews

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8.9

Overall Score

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Pritam Singh Stockton, CA

Excellent service, great coverage and professional

4 years ago

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Reply from American Home Shield

Hi Pritam,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 22nd, 2021

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John Holmes Carmichael, CA

Responsive - easy to access online - got the job done

4 years ago

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Reply from American Home Shield

Hi John,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 1st, 2021

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Deidre Morgan Fuquay-Varina, NC

Quality of Product/Service & Customer Service

4 years ago

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Reply from American Home Shield

Hi Deidre,
Your feedback is more than appreciated.

Jan. 22nd, 2021

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Scott Harner Lawrenceville, GA

Trust, quickness, reliability and customer service

4 years ago

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Reply from American Home Shield

Hi Scott,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 22nd, 2021

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Sean Smith Locust Grove, GA

Excellent quick service professional and dependable

4 years ago

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Reply from American Home Shield

Good morning Sean,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 26th, 2021

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Al Fort Lauderdale, FL

Very responsive to the problems of clients

4 years ago

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Reply from American Home Shield

Hi Al,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 1st, 2021

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Vera Leesburg, FL

Good services. AHS sends the techicans on time.

4 years ago

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Reply from American Home Shield

Hi Vera,


Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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Deborah lichliter Strawberry Plains, TN

Had great service repair done the day after I called.

4 years ago

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Reply from American Home Shield

Hi Deborah,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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LINDA MCMULLIN Arnold, MO

EVERYONE HAS BEEN PERSONABLE AND SEEMED TO WORK HARD

4 years ago

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Reply from American Home Shield

Hi Linda,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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James Godwin Harris Saint Louis, MO

Great service provided for heating system

4 years ago

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Reply from American Home Shield

Hi James,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 1st, 2021

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Randy Schuller Monroe, LA

Some of their contractors are just no good. But their customer service dealing with problems is awful

4 years ago

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Reply from American Home Shield

Hi Randy,
I hate to hear about your most recent experience to have the repairs completed. I would be glad to speak with you and get the issues resolved.

Jan. 19th, 2021

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Andre Campbell Bixby, OK

I have been waiting 5 weeks for my Refrigrator to be fix and AHS have call to follow up on the open ticket or replace the Refrigrator

4 years ago

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Reply from American Home Shield

Hi Andre,
I hate to hear about your most recent experience to have the repairs completed. I would be glad to speak with you and get the issues resolved.

Jan. 18th, 2021

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Wayne Bolingbrook, IL

Quick service. Fast response. Easy to contact. On time.

4 years ago

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Reply from American Home Shield

Hi Wayne,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Kimberly Symes Wright City, MO

Very prompt. Very pleasant very friendly

4 years ago

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Reply from American Home Shield

Hi Kimberly,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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Martha stigall Little Rock, AR

Because thay are very precise n handling your business

4 years ago

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Reply from American Home Shield

Hi Martha,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 1st, 2021

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David Plano, TX

Excellent service, great price and excellent timeliness

4 years ago

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Reply from American Home Shield

Hi David,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 22nd, 2021

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Eldon Lopez Nurillo, TX

Fixed the problem and was quick when I needed it.

4 years ago

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Reply from American Home Shield

Hi Eldon,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 30th, 2021

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Alexa Flores-Hull Glendale, AZ

Ease of use and timely response to any service requests

4 years ago

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Reply from American Home Shield

Hi Alexa,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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David Ellison Las Vegas, NV

They cover everything I need. They are very timely.

4 years ago

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Reply from American Home Shield

Hi David,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Leanne Hubbard Thousand Oaks, CA

very responsive and professional and easy fix!

4 years ago

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Reply from American Home Shield

Hi Leanne,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 26th, 2021

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Pearl Hui Irvine, CA

Good efficient punctual and professional

4 years ago

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Reply from American Home Shield

Hi Pearl,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 22nd, 2021

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JR Laguna Niguel, CA

prompt; have only used once and so far, so good

4 years ago

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Reply from American Home Shield

Hi JR,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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Ellen Grass Valley, CA

Good value for the money. Quick to resolve an issue.

4 years ago

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Reply from American Home Shield

Hi Ellen,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 30th, 2021

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Michelle Wycoff Belle Vernon, PA

Showed up on time, was friendly and professional.

4 years ago

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Reply from American Home Shield

Hi Michelle,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 22nd, 2021

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anonymous Bladensburg, MD

While this is a good Home Warranty plan, it is not always easy to get through to a rep.

4 years ago

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Anonymous Montrose Heights, VA

Took to long fix or replace my Washer. What else do y'all want? This is all I have to say.

4 years ago

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Carissa Chesapeake, VA

They usally have someone out to see you right away.

4 years ago

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Reply from American Home Shield

Hi Carissa,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 1st, 2021

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ACB III Pleasanton, CA

Responsiveness, customer care and excellent repair service.

4 years ago

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Reply from American Home Shield

Hi,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 22nd, 2021

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Wah-Mei San Jose, CA

Helpful, customer service, timeliness, accommodating

4 years ago

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Reply from American Home Shield

Hi Wah-Mei,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 30th, 2021

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Judylyn Gagelonia Stockton, CA

Representatives are very helpful and accommodating

4 years ago

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Reply from American Home Shield

Hi Judylyn,
We hope you continue to enjoy AHS and the services we provide to ease your home repair needs.

Jan. 26th, 2021

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John T. Char Kailua, HI

Convenience, helpfullness and quality workmanship.

4 years ago

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Reply from American Home Shield

Hi John,
Thank you for your feedback!

Feb. 1st, 2021

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Brian Engman Bremerton, WA

Quick honest service on whatever you have for an appliance.

4 years ago

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Reply from American Home Shield

Hi Brian,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 1st, 2021

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Johnny Ankrom Port Angeles, WA

Very helpful, professional, and courteous.

4 years ago

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Reply from American Home Shield

Hi Johnny,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 26th, 2021

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Terri Ahrens Vancouver, WA

Very dependable and professional and thorough

4 years ago

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Reply from American Home Shield

Hi Terri,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 26th, 2021

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Linda Mooers Deer Park, NY

service is always excellent, caring and helpful

4 years ago

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Reply from American Home Shield

Hi Linda,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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MC Suitland, MD

Great Company. We appreciate all the quick responses.

4 years ago

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Reply from American Home Shield

Hi MC.
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 1st, 2021

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Emily Schaff Sneads Ferry, NC

Great customer service, and easy to use website.

4 years ago

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Reply from American Home Shield

Hi Emily,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 30th, 2021

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Dawn Y Rollin Roswell, GA

Good experience with the company and customer service

4 years ago

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Reply from American Home Shield

Hi Dawn,
We appreciate your feedback and hope you continue to enjoy!

Jan. 30th, 2021

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Keith Misenheimer Fort Lauderdale, FL

Customer Service and value for coverage paid

4 years ago

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Reply from American Home Shield

Hi Keith,
We hope you continue to enjoy AHS and the services we provide to ease your home repair needs.

Jan. 26th, 2021

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Len Koenig Richmond, TX

Twice I had someone to come fix something and I was charged extra to get the part in faster

4 years ago

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Shane Quimby Cypress, TX

Good service. Reasonable costs. Contracts are not misleading.

4 years ago

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Pat Goolsbye Beaumont, TX

They return your call for help in repair needs immediately

4 years ago

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Reply from American Home Shield

Hi Pat,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jan. 30th, 2021

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Linda Gray Victoria, TX

always deliveries. Never fails. Been with them since 2000

4 years ago

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Reply from American Home Shield

Hi Linda,
We appreciate your feedback and hope you continue to enjoy!

Feb. 1st, 2021

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Contreras Andy Tucson, AZ

Awesome response time, great repair companies and service

4 years ago

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Reply from American Home Shield

Hi Contreras,


Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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John Edwards Reno, NV

great history of service on home problems

4 years ago

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Reply from American Home Shield

Hi John,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 1st, 2021

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Josefina escobosa El Centro, CA

Service profesionalism and very well trained personal!!!!!

4 years ago

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Reply from American Home Shield

Hi Josefina,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 22nd, 2021

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A Chau Murrieta, CA

Not happy with how they dealt with my A/C issue and til now, it's not resolved yet.

4 years ago

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Charlene Peyton Murrieta, CA

My needs are always met in a timely way.

4 years ago

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Reply from American Home Shield

Hi Charlene,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 22nd, 2021

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Natasha Miller Santa Barbara, CA

Unreliable contractor never performed work or showed up. I was charged for a service I did not receive.

4 years ago

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Reply from American Home Shield

Hi Natasha,
I hate to hear about your most recent AHS experience to have the repairs completed. I would be glad to speak with you to get the issues resolved.

Jan. 29th, 2021

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Charlene Garcia Hanford, CA

Helpful in finding a service representative for repair

4 years ago

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Reply from American Home Shield

Hi Charlene,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

@endstack