American Home Coverage
Is This Your Business?Author: Kalicia Bateman
American Home Coverage (AHC) is a home warranty company that was founded in 2010. The company offers a range of comprehensive coverage plans, ensuring that your home appliances and systems are functioning properly and efficiently. AHC has a broad network of nationwide service providers, and the company provides 24/7 support so customers can get assistance whenever they need it.
Top Ranked Companies
Pros
- American Home Coverage Comprehensive Plans
- 24/7 Claim Service
- Online Claim Management
- Broad Service Network
American Home Coverage Comprehensive Plans
American Home Coverage offers three comprehensive plans, allowing you to choose and tailor your coverage to your needs. AHC offers the following home warranty plans (prices are quoted per month, but you can choose an annual payment plan, if you prefer):
- Standard Coverage — $35.99 per month
- Platinum Coverage — $54.99 per month
- Kitchen Coverage — $19.99 per month
The Standard and Platinum plans offer a wider range of coverage, while the Kitchen plan only offers coverage for kitchen appliances. Here’s a breakdown of what each coverage plan includes:
| Standard Coverage | Platinum Coverage | Kitchen Coverage | |
| Built-in microwave | ✔ | ✔ | ✔ |
| Cooktop, oven range, and stove | ✔ | ✔ | ✔ |
| Dishwasher | ✔ | ✔ | ✔ |
| Duct work | ✔ | ✔ | |
| Electrical | ✔ | ✔ | |
| Plumbing (systems and stoppages) | ✔ | ✔ | |
| Heating and air conditioning | ✔ | ||
| Garage door opener | ✔ | ✔ | |
| Water heater | ✔ | ✔ | |
| Whirlpool/bathtub | ✔ | ✔ | |
| Refrigerator | ✔ | ✔ | |
| Washer/dryer | ✔ | ||
| Ceiling and exhaust fans | ✔ | ||
| Electronics | ✔ |
The greatest distinction between the Standard and Platinum plans is the inclusion of heating and air conditioning in the Platinum plan, as well as the inclusion of refrigerator and washer/dryer services.
American Home Coverage also has a large list of additional services that can be added to any of the plans listed above.
24/7 Claim Service
American Home Coverage offers 24/7 claim service. You can either call or place a claim request online and an AHC representative will contact you to determine next steps.
Online Claim Management
You can request service online through the American Home Coverage portal. To request service and subsequently track and manage your claims, you will need to create an account. Through your AHC account you can also manage your plan and billing information.
Broad Service Network
American Home Coverage has a broad service network made up of service technicians across the nation. This nationwide network ensures that more customers can get a home warranty and subsequent service in more locations, but it can also increase service speed because there may be multiple technicians in one location.
Cons
- Undisclosed Service Fees and Exclusions
Undisclosed Service Fees and Exclusions
Any time you make a claim request, you will be responsible for paying a service fee; this is a common practice within the industry. Most companies are transparent about their service fee(s), but American Home Coverage doesn’t disclose service fee amounts on its website. AHC is also unclear on what exclusions may exist with its services, such as pre-existing conditions exclusions, which are common in the home warranty industry.
The Bottom Line
American Home Coverage is a home warranty company that offers comprehensive plans at fairly average rates when compared to the industry average. The company’s plans and services are available nationwide through its network of technician partners. Thus, if you’re worried about finding a home warranty company that will be available to you because of your location, AHC could be a good choice for you.
Like many home warranty companies, AHC offers online claim request and management services. The company also offers 24/7 service, ensuring that you can get the help you need in a timely manner.
