Guardian Protection: Read 4,748 User Reviews From Real Homeowners

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Verified Customer

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John

The best thing about Guardian Protection is it is easy to use.

6 years ago

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Verified Customer

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Anonymous Millsboro, DE

They have excellent equipment that is easy and reliable. It is a great company.

6 years ago

Reply from Guardian Protection

Hello,

Thank you for providing 5 star customer feedback! We appreciate your business and it's great to hear you are enjoying the services.

May. 2nd, 2019

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Verified Customer

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Deborah Sieckman

It has been great. Very easy to use. I like how safe we all feel.

6 years ago

Reply from Guardian Protection

Hi Deborah,

Thank you for taking the time to leave 5 star feedback. Guardian Protection is dedicated to providing you with great customer service and home security monitoring every day!

Apr. 23rd, 2019

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Verified Customer

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Michael Horvath

I liked everything about the service, product and customer relations.

6 years ago

Reply from Guardian Protection

Hi Michael,

Thank you for sharing a helpful review of your customer experience. Guardian Protection is proud to help protect what matters most to you.

Apr. 16th, 2019

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Verified Customer

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Angela Lipinski

Very professional and helpful when called about issues and concerns.

6 years ago

Reply from Guardian Protection

Hello Angela,

Thank you for providing feedback on your customer experience. Guardian Protection is proud to offer you additional peace of mind with award-winning security monitoring.

Apr. 16th, 2019

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Verified Customer

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Dolorees Lockamy

Very helpful with questions and very prompt. Our experience is great.

6 years ago

Reply from Guardian Protection

Hello Dolores,

Thank you for being part of the Guardian Protection family! We appreciate your business and look forward to providing you the additional peace of mind you deserve.

Apr. 9th, 2019

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Verified Customer

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Lisa&James Brandywine, MD

Compared to others, this seems to have more support and is easier to use.

6 years ago

Reply from Guardian Protection

Hi Lisa & James,

Thank you for reviewing your Guardian Protection customer experience! We strive to delight each and every customer with our 100% U.S. based customer service and security monitoring. We are here 24 hours a day helping to protect what matters most to your family.

Apr. 1st, 2019

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Verified Customer

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George Millsboro, DE

They treat me well when I talk to them. It keeps people from breaking into my home so that is good.

6 years ago

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Verified Customer

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DiStefano

Scammed me through my builder into a 5 year expensive contract. Cant wait to cancel and go from $50/month to $20 with no contract.

6 years ago

Reply from Guardian Protection

Hello Distefano,

Thank you for providing feedback on your customer experience. I'm sorry to hear you are not satisfied with your services. Guardian Protection attempts to stay competitive with our pricing while providing 100% U.S. based customer service and the latest in home security solutions.

Mar. 13th, 2019

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Verified Customer

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Antelmo Youngstown, OH

Their equipment is up to date and I really trust Guardian Protection.

6 years ago

Reply from Guardian Protection

Hello,

Thank you for being part of the Guardian Protection family! We appreciate your feedback and business every day.

Mar. 6th, 2019

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Verified Customer

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Shelley Williams

I like the service they provide and customer service is excellent!

6 years ago

Reply from Guardian Protection

Hi Shelley,

Thank you for being a part of the Guardian Protection family and for taking the time to leave feedback. Our goal is to provide you with peace of mind and help protect what matters most to you.

Feb. 20th, 2019

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Verified Customer

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JA Jones

Quick response when alarm goes off and courtesy of Guardian personnel

6 years ago

Reply from Guardian Protection

Hello,

Thank you for sharing 5 star feedback on your customer experience! Guardian Protection is proud to be your home security provider and we will be here around the clock when you need us the most.

Feb. 12th, 2019

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Verified Customer

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Anonymous

Great. Phone option to speak directly with customers serv

6 years ago

Reply from Guardian Protection

Hello,

Thank you for leaving 5 star feedback on your customer experience. We look forward to providing you with peace of mind every day.

Feb. 12th, 2019

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Verified Customer

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Anthony Chicago Heights, IL

Using the equipment can be a little complicated at times. They respond pretty well to my concerns.

6 years ago

Reply from Guardian Protection

Hi Anthony,

Thank you for sharing helpful feedback on your customer experience. I'm glad to hear our quick response time on alarms is bringing you peace of mind. Please message here or call us at 1-800-PROTECT with any system use questions.

Feb. 11th, 2019

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Verified Customer

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Jiebo

Guardian Protection has great service and the price is good for me.'

6 years ago

Reply from Guardian Protection

Hello,

Thank you for being a Guardian Protection customer! We are honored to be your home security provider and look forward to providing you with peace of mind every day.

Feb. 11th, 2019

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Verified Customer

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Roy Cibolo, TX

They always answer my questions promptly and efficiently. The system is usually reliable.

6 years ago

Reply from Guardian Protection

Hi Roy,

Thank you for sharing a review of your customer experience. We are always just a phone call away if you ever have further questions! We appreciate your business.

Feb. 8th, 2019

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Verified Customer

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Shirlee Chino, CA

The customer service has always been very good checking on things.

6 years ago

Reply from Guardian Protection

Hello Shirlee,

Thank you for being a 5 star customer! Guardian Protection is honored to your home security company and provide you with peace of mind.

Feb. 8th, 2019

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Verified Customer

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Charles Martinsville, VA

The equipment is good and everything seems to be working well.

6 years ago

Reply from Guardian Protection

Hi Charles,

Thank you for sharing 5 star feedback on your customer experience. Guardian Protection is proud to help protect what matters most to you in Martinsville, VA.

Feb. 8th, 2019

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Verified Customer

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Mike

Quick response to repairs, more monitors available for less monthly fee.

6 years ago

Reply from Guardian Protection

Hi Mike,

Thank you for taking the time to leave 5 star feedback for Guardian Protection. We also appreciate the feedback as it will help us improve the consumer experience. We are here to help protect what matters most to you!

Jan. 17th, 2019

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Verified Customer

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Avinash/Komirelli Clearwater, FL

We got Guardian because of the builder. Customer service is prompt. There is nothing smart about them.

6 years ago

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Verified Customer

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Vijay

The device is all wired. They are always responsive whenever we called.

6 years ago

Reply from Guardian Protection

Hello Vijay,

Thank you for being a part of the Guardian Protection family! We appreciate your feedback and business, have a safe day!

Jan. 16th, 2019

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Verified Customer

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Debby Nash

Love how check on me when I don't get it shut off soon enough

6 years ago

Reply from Guardian Protection

Hi Debby,

Thank you for being part of the Guardian Protection family! I'm glad to hear the quick response time is providing you with peace of mind.

Jan. 9th, 2019

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Verified Customer

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Patti Smutko

Love Guardian! They are always polite and explain everything.

6 years ago

Reply from Guardian Protection

Hi Patti,

Thank you for being a part of the Guardian Protection family! We are so pleased to hear the system and customer service has been helpful when needed.

Jan. 9th, 2019

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Verified Customer

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Oluwatoyin Fort Worth, TX

It doesn't have a voice indication of where it stands. Customer service is very responsive.

6 years ago

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Verified Customer

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Steven

There were some issues in the beginning of the service. It's not easy and friendly to use. It is too expensive.

6 years ago

Reply from Guardian Protection

Hello Steven,

Thank you for providing feedback on your customer experience with Guardian Protection. I'm sorry to hear you had a less than stellar experience, if we can help run thru a no charge system explanation please message your customer info back here.

Jan. 7th, 2019

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Verified Customer

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Joseph Crossville, TN

They were friendly and they did a good job. I have had no problems so far.

6 years ago

Reply from Guardian Protection

Hi Joseph,

Thank you for reviewing your customer experience with Guardian Protection. We are here 24 hours a day to help protect what matters most to you in Crossville, TN.

Jan. 7th, 2019

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Verified Customer

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Satisfied Customer

I like that they have been attentive to any request needed and provided great customer service.

6 years ago

Reply from Guardian Protection

Hello,

Thank you for sharing a helpful review of your experience with Guardian Protection! We are proud to be your home security provider of choice.

Jan. 4th, 2019

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Verified Customer

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Jerri Smith Lisbon, OH

Always prompt to answer when alarm goes off or system needs maintenance

6 years ago

Reply from Guardian Protection

Hi Jerri,

Thank you for taking the time to review your experience with Guardian Protection Services! We will be here to provide you with a safe holiday season!

Dec. 19th, 2018

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Verified Customer

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Anonymous Wake Forest, NC

Easy to use and exceptional customer service anytime I have called

6 years ago

Reply from Guardian Protection

Hello,

Thanks so much for reviewing your experience with Guardian Protection! I'm glad to hear you have found the system to be user-friendly.

Dec. 19th, 2018

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Verified Customer

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Mike B Rancho Cucamonga, CA

Service has been good. I don't see any need for improvement.

6 years ago

Reply from Guardian Protection

Hi Mike,

Thank you for sharing a 5 star review! We are proud to be your home security provider of choice.

Dec. 20th, 2018

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Verified Customer

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Wendy Westfield, IN

They have been prompt with responses and courteous. Equipment works well.

6 years ago

Reply from Guardian Protection

Hello Wendy,

Thank you for sharing 5 star feedback for Guardian Protection! We appreciate your business and look forward to providing you with peace of mind.

Dec. 20th, 2018

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Verified Customer

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G Gualtieri Bethel Park, PA

Good experience. Professionally run. Always helpful and courteous. .

6 years ago

Reply from Guardian Protection

Hello,

Thank you for leaving 5 star feedback for Guardian Protection! I'm glad to hear the representatives have been helpful when you needed us. Have a great day!

Dec. 21st, 2018

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Verified Customer

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Anonymous

Responsive to need for help and repairs. Keep prices as low as possible.

6 years ago

Reply from Guardian Protection

Hello,

Thank you for taking the time to review your experience with Guardian Protection. We strive to provide top quality monitoring services at the most competitive prices for our customers!

Dec. 21st, 2018

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Verified Customer

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Secured Ellenton, FL

Good customer service. All the tech that have been to the house have been very helpful

6 years ago

Reply from Guardian Protection

Hello,

Thank you for reviewing your service experience with Guardian Protection. Your peace of mind and safety is always a top priority!

Dec. 21st, 2018

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Verified Customer

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anonymous Carmichael, CA

Very responsive to calls with questions. Able to answer them.

6 years ago

Reply from Guardian Protection

Hello,

Thank you for sharing 5 star customer feedback! We appreciate the business and will be her around the clock when you need us the most.

Dec. 21st, 2018

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Verified Customer

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David Cincinnati, OH

The batteries don't last too long and they're kind of expensive to replace.

6 years ago

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Verified Customer

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Florence Staten Island, NY

The customer service is right there on the button when you call them.

6 years ago

Reply from Guardian Protection

Hello Florence,

Thank you for taking the time to leave a review for Guardian Protection! We look forward to providing you with peace of mind.

Dec. 17th, 2018

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Verified Customer

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Hollis

Very quick to respond to an alarm and always courteous and concerned

6 years ago

Reply from Guardian Protection

Hello Hollis,

Thank you for sharing 5 star feedback on your customer experience! We are proud to offer a less than 30 second average response time on all emergency alarms.

Dec. 13th, 2018

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Verified Customer

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KC

Very good protection and good service, always call if they see a problem

6 years ago

Reply from Guardian Protection

Hello KC,

Thank you for sharing your 5 star customer experience! We appreciate your business and will be here when you need us the most.

Dec. 13th, 2018

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Verified Customer

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KDubb Carmel, IN

I like the app to access my alarm. I wish you could get equipment that was less expensive for current clients.

6 years ago

Reply from Guardian Protection

Thank you for the helpful feedback as it will help us improve the customer experience! We do typically offer a 20% discount on equipment for current customers. Please let me know if we can help any further! We appreciate your business.

Dec. 12th, 2018

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Verified Customer

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Linda Apache Junction, AZ

Always helpful when necessary ---wonder why when my home phone rings it also chirps on the alarm

6 years ago

Reply from Guardian Protection

Hello Linda,

Thank you for taking the time to review your experience with Guardian Protection, we appreciate your feedback! I have not heard of a security system chirping just when the phone rings, we would like to look into this if you could please give us a call at 1-800-PROTECT. Thank you!

Dec. 26th, 2018

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Verified Customer

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ellen Blairsville, PA

just gives piece of mind and they seem to be on top of technology

6 years ago

Reply from Guardian Protection

Hi Ellen,

Thank you for taking the time to leave us 5 stars! Guardian Protection is dedicated to helping to protect what matters most to you, every day.

Dec. 27th, 2018

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Verified Customer

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KenF

Very positive experiences any time I had to deal with staff there.

6 years ago

Reply from Guardian Protection

Hi Ken,

Thank you for being a part of the Guardian Protection family! We appreciate your business and feedback.

Dec. 27th, 2018

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Verified Customer

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Timothy J. Smith Manassas, VA

Perfect, each and everytime we contact Guardian, they have resolved it quickly.

7 years ago

Reply from Guardian Protection

Hello Timothy,

Thank you for sharing 5 star feedback, we are proud to be your home security company!

Nov. 14th, 2018

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Verified Customer

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Joyce Buchanan Akron, OH

How easy to use the system and how we can see everything on our iPhone

7 years ago

Reply from Guardian Protection

Hi Joyce,

Thank you for sharing 5 star feedback! I'm glad you are finding the system user friendly. And we are proud to help protect what matters most to you in Akron, Ohio.

Nov. 14th, 2018

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Verified Customer

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Mike Franklin, OH

They actually contact you and when something is detected wrong with your system

7 years ago

Reply from Guardian Protection

Hi Mike,

Thank you for sharing a great customer testimonial. We are proud to offer a less than 30 second response time average on all alarms!

Nov. 14th, 2018

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Verified Customer

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Boyce

It's been fine. I like the service and it's a great value for the money.

7 years ago

Reply from Guardian Protection

Hi Boyce,

Thank you for sharing feedback on your services with Guardian Protection! I'm glad to hear you are finding the value and peace of mind a monitored security system can bring.

Oct. 31st, 2018

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Verified Customer

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Jesse Riverview, FL

They seem to be really knowledgeable people. It's easy to use technology

7 years ago

Reply from Guardian Protection

Hi Jesse,

I'm so glad to hear you are finding the equipment user-friendly and convenient. We are here around the clock to help when you need us the most!

Oct. 29th, 2018

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Verified Customer

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Lillian

Guardian Protection has bad customer service. Customers are clearly not their first priority. They don't return calls and do not have a supervisor available to talk to.

7 years ago

Reply from Guardian Protection

Hi Lillian, I'm sorry if you had a negative customer experience. I would be happy to get you in touch with the appropriate supervisor; just private message us here or email with your account information.

Oct. 25th, 2018

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Verified Customer

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Gary Tipp City, OH

The service and products offered are very user friendly, and convenient.

7 years ago

Reply from Guardian Protection

Hi Gary,

Thank you for being a part of the Guardian Protection family! We appreciate your business and feedback.

Oct. 29th, 2018

Guardian Protection Reviews