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Guardian Protection Reviews

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8.7

Overall Score

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Ronald

Customer service is excellent Attention it's always in a timely manner

5 years ago

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Reply from Guardian Protection

Hi Ronald,

Thank you for sharing a 5 star customer review! It's great to hear our customer care team has been helpful when needed. Guardian Protection works hard 24 hours a day to bring you the additional peace of mind you deserve.

Sep. 16th, 2019

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Chris Scangarello

My experience has been fantastic. I love how quickly they respond!

5 years ago

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Reply from Guardian Protection

Hi Chris,

Thank you for being a part of the Guardian Protection family! It's wonderful to hear the quick response times on alarms is bringing you the peace of mind you deserve. We are proud to offer a 30 second or less average response time on alarms!

Sep. 16th, 2019

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Anonymous Mesa, AZ

Support is excellent and very good people are very good and serious.

5 years ago

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Reply from Guardian Protection

Hello,

Thank you for providing 5 star customer feedback! It's great to hear you are enjoying the security services and the staff have been helpful when needed. Guardian Protection is proud to protect your world with award-winning security monitoring.

Sep. 11th, 2019

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John W Ford

Satisfied with the service. No improvement needed for our home.

5 years ago

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Reply from Guardian Protection

Hi John,

Thank you for being a 5 star customer! Guardian Protection appreciates your feedback and business very much.

Sep. 9th, 2019

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Laura

good, they are very helpful, they always answer my questions.

5 years ago

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Reply from Guardian Protection

Hi Laura,

Thank you for sharing a 5 star customer testimonial. Guardian Protection is honored to be your home security provider of choice; thank you for your business.

Sep. 9th, 2019

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les

like the wireless notifications and the security of knowing that alarm is working correctly

5 years ago

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Reply from Guardian Protection

Hi,

Thank you for taking the time to leave valuable feedback. Guardian Protection is honored to be your home security provider and we are glad to hear you are enjoying the services & peace of mind.

Sep. 10th, 2019

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star star star star star

Marilyn Johnson

Guardian is very customer service oriented and their product is outstanding

5 years ago

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Reply from Guardian Protection

Hi Marilyn,

Thank you for sharing 5 star customer feedback! We love to hear that our customer service has been helpful and we thank you for your continued business.

Sep. 10th, 2019

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Anonymous Anna, TX

Every time I called somebody, it was great. Everything works, no problems.

5 years ago

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Reply from Guardian Protection

Hello,

Thank you for sharing a 5 star customer experience and thank you for your continued business!

Aug. 30th, 2019

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Anonymous Wexford, PA

They're responsive but I've had a couple of issues with set up. It's good quality.

5 years ago

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Robert Tonopah, AZ

Guardian protection's customer service is courteous and I like the price.

5 years ago

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Anonymous Ft. Washington, MD

It seems to be cutting edge technology which is great. I love the different ways I can use it.

5 years ago

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Reply from Guardian Protection

Hello,

Thank you for being a part of the Guardian Protection family! It's wonderful to hear you are enjoying the latest in home security solutions. Have a safe day!

Aug. 29th, 2019

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R Williams

Great company. Employees are professional, congenial, and prompt.

5 years ago

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Reply from Guardian Protection

Hello,

Thank you for sharing a great customer experience! Guardian Protection is proud to be your home security provider of choice and thanks you for your business.

Aug. 27th, 2019

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star star star star star

JudithDobbins

GREAT. VERY PLEASED, FEEL I AM GETTING THE SERVICE I EXPECTED AND PAID FOR.M

5 years ago

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Reply from Guardian Protection

Hi Judith,

Thank you for being a 5 star customer! Guardian Protection is proud to protect your world every day.

Aug. 19th, 2019

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Christine Beeler

Amazing! They're always on time on point and delivering the services as needed.

5 years ago

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Reply from Guardian Protection

Hi Christine,

Thank you for sharing a 5 star customer review! Guardian Protection appreciates your feedback and business very much.

Aug. 19th, 2019

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T Kester

Very reliable service. Pleasant to deal with. Good customer service.

5 years ago

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Reply from Guardian Protection

Hello,

Thanks for being part of the Guardian Protection family! We are honored to be your home security provider of choice.

Aug. 21st, 2019

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star star star star star

Sandra Woolard

Always on guard..reasonably priced..respond immediately when I call.

5 years ago

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Reply from Guardian Protection

Hi Sandra,

Thank you for being a 5 star customer! Guardian Protection is always here to help when you need us the most with professional security monitoring.

Aug. 19th, 2019

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5 Erie, PA

Had it for many years and I never had a problem. It's always been reliable.

5 years ago

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Reply from Guardian Protection

Hi Lynda,

Thank you for being a long time customer of Guardian Protection! We are glad to hear the reliability is bringing you peace of mind every day.

Sincerely,
Nathan D
Customer Satisfaction Advocate

Aug. 12th, 2019

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5 Grapeville, PA

My son recommended it. They notify me anytime there's a change. I feel safe.

5 years ago

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Reply from Guardian Protection

Hi Ruby,

Thank you for sharing a 5 star customer testimonial. It's great to hear the fast response times on alarms is providing you additional peace of mind.

Aug. 12th, 2019

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5 Highland, CA

Very happy with their technical staff, very quick to respond to any issues.

5 years ago

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Reply from Guardian Protection

Hi,
Thank you for sharing a 5 star review. It's great to hear you've enjoyed the technical assistance; Guardian Protection is here 24 hours a day to help when you need us the most. Thank you for your business.

Aug. 12th, 2019

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Deella McKeesport, PA

I've had it for a long time and I've had no problems with Guardian Protection.

5 years ago

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Reply from Guardian Protection

Hi Deella,

Thank you for being a long time Guardian Protection customer! We appreciate your feedback and continued business very much.

Aug. 9th, 2019

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Anonymous Fort Wayne, IN

Very prompt about responding. It has always worked fine for us.

5 years ago

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Reply from Guardian Protection

Hello,

Thank you for being a 5 star customer! We appreciate your feedback and continued business very much.

Aug. 9th, 2019

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Janet

The customer service is friendly and efficient. It works and is reliable.

5 years ago

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Reply from Guardian Protection

Hi Janet,

Thank you for taking the time to leave a 5 star review. Guardian Protection appreciates your feedback and business very much.

Jul. 16th, 2019

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Jackson Upper Marlboro, MD

Great customer service. Technicians were very knowledgeable and resourceful.

5 years ago

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Reply from Guardian Protection

Hi Jackson,

Thank you for taking the time to leave 5 star feedback on your customer experience! Guardian Protection is proud to help protect your world every day.

Jun. 27th, 2019

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Macharia

The experience was good, although the charges are a little bit high

5 years ago

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Reply from Guardian Protection

Hi Macharia,

Thank you for sharing your customer experience. Guardian Protection is dedicated to protecting your world 24 hours a day.

Jun. 12th, 2019

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Michele Weissert

very pleased with service and responsiveness of monitoring staff

5 years ago

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Reply from Guardian Protection

Hi Michele,

Thank you for taking the time to share a 5 star customer review. Guardian Protection is proud to offer a less than 30 second average response time on all alarms and it's great to hear the system is providing you peace of mind.

Jun. 12th, 2019

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Linda Timberlake, NC

The customer service was nice and they have a fast response.

5 years ago

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Luke California, PA

They've been responsible, warm, and coming out to fix the equipment.

5 years ago

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Reply from Guardian Protection

Hi Luke,

Thank you for sharing a great customer testimonial! It's wonderful to hear you have had a 5 star experience and we appreciate your continued business.

Jun. 5th, 2019

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Barbara Tiger, GA

I'm satisfied with the way things are. I've had no problems with it.

5 years ago

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Jim Millsboro, DE

Every time I've called, they've reacted quickly. It's easy to use.

5 years ago

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Reply from Guardian Protection

Hi Jim,

Thank you for reviewing your customer experience. Guardian Protection is glad to hear you are finding the home security system easy to use; that is always the goal!

Jun. 5th, 2019

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Tom

Very favorable. Contact is limited because things work well.

5 years ago

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Reply from Guardian Protection

Hi Tom,

Great to hear the security services are working as expected! Guardian Protection is proud to protect your world with award-winning home security monitoring. Thank you for your business.

May. 29th, 2019

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star star star star star

Kelly

have good response from them they keep me informed if my system has a problem

5 years ago

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Reply from Guardian Protection

Hi Kelly,

Thank you for being a 5 star customer. Guardian Protection appreciates your feedback and business very much.

May. 29th, 2019

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star star star star star

David Lush

We have been with Guardian for more than 25 years. Need I say more?s

5 years ago

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Reply from Guardian Protection

Hi David,

Thank you for being a long time customer! We have appreciated your continued business over the years.

May. 29th, 2019

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star star star star star

Ronald Zemlin

Helpful at all times and very courteous when I have questions.

5 years ago

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Reply from Guardian Protection

Hi Ronald,

Thanks so much for sharing a great customer experience. We appreciate your business very much.

May. 21st, 2019

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star star star star star

James H Hillegas

Fast response and easily contacted when you have an alarm or question.

5 years ago

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Reply from Guardian Protection

Hi James,

Thank you for reviewing a 5 star customer experience. It's great to hear customer support has been helpful when needed; we are always happy to help!

May. 21st, 2019

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george

being a long time customer Guardian's service and features exceeds expections

5 years ago

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Reply from Guardian Protection

Hi George,

Thank you for your continued patronage, we appreciate your feedback and business very much!

May. 21st, 2019

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Beverly Terry

More camera options link to my cell phone. Xfinity has more video surveillance options that appeal to me

5 years ago

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Reply from Guardian Protection

Hi Beverly,

Thank you for sharing helpful feedback as it will help us improve our selections during product development. If we can assist any further please email us at !

May. 21st, 2019

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star star star star star

Steven Henley

Always helpful and friendly in all conversations or situations

5 years ago

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Reply from Guardian Protection

Hi Steven,

Thank you for being a 5 star customer! Guardian Protection is proud to be your home security company and help protect your world.

May. 21st, 2019

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star star star star star

debbiehudler

come on time man very nice work very help find making work right

5 years ago

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Reply from Guardian Protection

Hi Debbie,

Thank you for being a part of the Guardian Protection family! We appreciate your feedback and business very much.

May. 21st, 2019

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Paul Cote

very professional and are always ready to help with any problem or question

5 years ago

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Reply from Guardian Protection

Hi Paul,

Thank you for taking the time to leave 5 star feedback. Guardian Protection is proud to be your home security provider and help protect your world.

May. 21st, 2019

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Annette Avant

Service is wonderful. Response call when alarm is activated is awesome.

5 years ago

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Reply from Guardian Protection

Hi Annette,

Thank you for providing a 5 star customer testimonial. It's wonderful to hear the quick response time on all alarms is bringing you the additional peace of mind you deserve every day.

May. 30th, 2019

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Todd

Price is too high for monitoring. I'm considering cheaper offerings through competitors

5 years ago

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Reply from Guardian Protection

Hi Todd,

Thank you for sharing helpful feedback on your customer experience. We do attempt to stay competitive with our pricing while providing 100% U.S. based customer care and award-winning security monitoring. Please let us know if we can help by messaging back here.

May. 30th, 2019

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star star star star star

Donna Golla

Talk to loud n fast people r very nice. Don't no what else to say

5 years ago

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Reply from Guardian Protection

Hi Donna,

Thank you for taking the time to share a 5 star customer experience. Guardian Protection is proud to protect your world every day.

May. 30th, 2019

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star star star star star

Maggie Mooyman

They do a great job on keeping us informed on any alerts on our home

5 years ago

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Reply from Guardian Protection

Hi Maggie,

Thank you for taking the time to share your customer experience. Guardian Protection is dedicated to helping to protect what matters most to you, every day.

May. 21st, 2019

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star star star star star

Linda Lloyd

Professional, quality service - easy to do business with in all matters

5 years ago

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Reply from Guardian Protection

Hi Linda,

Thank you for reviewing your customer experience with Guardian Protection! We are here to help protect what matters most to you with 24 hour professional security monitoring.

May. 7th, 2019

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star star star star star

Peggy Byrns

Easy to use and reliable and dependable. Alerts us to tornado warnings

5 years ago

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Reply from Guardian Protection

Hi Peggy,

Thank you for reviewing your customer experience with Guardian Protection! I'm glad to hear the security monitoring and weather alerts are bringing you the peace of mind you deserve.

May. 7th, 2019

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star star star star star

Iman Jones

So far, it's been very positive. I like the convenience of the app.

5 years ago

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Reply from Guardian Protection

Hi Iman,

Thank you for being a 5 star customer! Guardian Protection is proud to help protect what matters most to you with smart home security options.

May. 7th, 2019

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star star star star star

Donna Sue Fraley

Quick response to emergencies and very helpful and caring operators.

5 years ago

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Reply from Guardian Protection

Hello Donna,

Thank you for sharing a 5 star customer experience! We pride ourselves in providing top of the line customer service and home security monitoring. Thank you for your business.

May. 7th, 2019

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star star star star star

Manny Topakas

Very happy. Very professional. Always responsive, and thorough.

5 years ago

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Reply from Guardian Protection

Hi Manny,

Thank you for sharing your customer experience! Guardian Protection is proud to offer professional security monitoring 24/7 to our valued customers.

May. 7th, 2019

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star star star star star

Luke Wenneberg

Great service, very reliable operation, quick response from support

5 years ago

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Reply from Guardian Protection

Hi Luke,

Thank you for sharing a 5 star customer experience! Guardian Protection is proud to be your home security provider and help protect what matters most to you.

May. 7th, 2019

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Nilda

Customer service excellence. Billing process needs improvement by communication of changes.

5 years ago

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Reply from Guardian Protection

Hi Nilda,

Thank you for the helpful feedback on your customer experience. We will try to be more communicative in the future. Guardian Protection is proud to help protect what matters most to you. Thank you for your business.

May. 10th, 2019