Guardian Protection: Read 4,748 User Reviews From Real Homeowners

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Verified Customer

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Wina Nevling

Problem with installation appointment other than that they are good. Personable on the telephone

4 years ago

Reply from Guardian Protection

Hi Wina,
Thank you for choosing Guardian Protection! I'm glad to hear customer care has been helpful and personable when you needed to reach out.

Jul. 23rd, 2020

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Verified Customer

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Joseph martinez

Technicians are great and services excellent electronics equipment

4 years ago

Reply from Guardian Protection

Hi Joseph,
Thank you for being a 5-star customer of Guardian Protection! We appreciate your continued business very much and will work hard to help protect your world every day.

Jul. 23rd, 2020

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Verified Customer

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Dennis hays

Its been aswome so far not sure where they can improve it's so easy to use

4 years ago

Reply from Guardian Protection

Hi Dennis,
Thank you for taking the time to share a great 5-star review! Guardian Protection is proud to help protect your world every day.

Jul. 16th, 2020

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Verified Customer

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Catherine H Head-Kirkley

I like the response time . Lately I had a problem with the billing department.

4 years ago

Reply from Guardian Protection

Hi Catherine,
I'm glad to hear the quick response time on alarms is providing you the additional peace of mind you deserve. If you have any further questions on the billing please let us know.

Jul. 16th, 2020

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Verified Customer

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Loretta Polson

I have had excellent service. I feel very safe with the security system,

4 years ago

Reply from Guardian Protection

Hi Loretta,
Thank you for being a 5-star customer! Guardian Protection is proud to help protect your world with professional security service and monitoring.

Jul. 16th, 2020

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Verified Customer

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Anonymous

I got it as a package deal with my builder. The system is seamless.

4 years ago

Reply from Guardian Protection

Thank you for including Guardian Protection in your new home build! We appreciate your feedback and business very much.

Jul. 10th, 2020

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Verified Customer

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Jose

It's very easy to use and it's very modern. The price was pretty good.

4 years ago

Reply from Guardian Protection

Hi Jose
Thank you for choosing Guardian Protection! It's great to hear you are enjoying the sleek and functional security system.

Jul. 10th, 2020

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Verified Customer

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Tara

Their customer service is knowledgeable and friendly. It's high tech.

4 years ago

Reply from Guardian Protection

Hi Tara,
Thank you for being a 5-star customer! It's great to hear customer care has been helpful when needed and we are happy to help.

Jul. 10th, 2020

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Verified Customer

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Tara

They were terrible about calling this agreement that we didn't want. I don’t think the system is all that great. They need to have better sales people.

4 years ago

Reply from Guardian Protection

Hi Tara,
Thank you for sharing helpful feedback on your experience as we are always looking to improve. If we can help with anything specific please use the 'Private Response' option here or email us at wecare@guardianprotection.com

Jul. 10th, 2020

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Verified Customer

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Teresa

I love the convenience of it. They are very responsive in getting back to me.

4 years ago

Reply from Guardian Protection

Hi Teresa,
Thank you for your feedback; I'm happy to hear you had a 5-star experience!

Jul. 10th, 2020

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Verified Customer

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Nancy

They have a lot of options and what I've chosen, I'm happy with. It makes me feel safe.

4 years ago

Reply from Guardian Protection

Hi Nancy, it's great to hear the professional security services are bringing you the peace of mind that you deserve. Have a safe weekend with Guardian Protection!

Jul. 10th, 2020

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Verified Customer

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Christopher

The sensors in the home are the best. The video aspect of it needs to be improved.

4 years ago

Reply from Guardian Protection

Thank you Christopher for reviewing your customer experience! Guardian Protection appreciates your business.

Jul. 10th, 2020

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Verified Customer

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Jennifer

Adequate customer concerns. It covers all the mobile phone division.

4 years ago

Reply from Guardian Protection

Hi Jennifer, thank you for being a 5-star customer! Guardian Protection is proud to help protect what matters most to you every day with professional security monitoring.

Jul. 10th, 2020

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Verified Customer

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Damian

They didn't install much equipment except for the panel and the camera doesn't work. The app is pretty easy.

4 years ago

Reply from Guardian Protection

Hi Damian,
Thank you for taking the time to share helpful feedback. If you are still experiencing issues please use the Private Response option here or call us at 1-800-PROTECT.

Jul. 10th, 2020

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Verified Customer

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Nikia

The equipment is very state of the art and updated. Very impressed.

4 years ago

Reply from Guardian Protection

Hi Nikia, thank you for reviewing your security system with Guardian Protection! We appreciate your feedback and continued business very much.

Jul. 10th, 2020

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Verified Customer

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Marcos D

My installers did not fully install everything correctly and I had to call back. My issues have not been resolved.

4 years ago

Reply from Guardian Protection

Hi Marcos, I'm sorry to hear you are still waiting. Please send a private message here or give us a call at 1-800-PROTECT so we can locate your account.

Jul. 10th, 2020

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Verified Customer

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Glen

Guardian Protection was recommended to me by our builder. The equipment is standard.

4 years ago

Reply from Guardian Protection

Hi Glen,
Thank you for taking the time to share helpful customer feedback, please let us know anytime we can be of further assistance.

Jul. 9th, 2020

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Verified Customer

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Robert

I haven't had any problems with it. Their price is better than everybody else.

4 years ago

Reply from Guardian Protection

Hi Robert, thank you for being a part of the Guardian Protection family! it's great to hear you did some research and we were the most affordable security solution for you!

Jul. 9th, 2020

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Verified Customer

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Adakou Sylvie

When I called them for service, they came and were very nice people. I feel secure and safe.

4 years ago

Reply from Guardian Protection

Hi Adakou, thank you for being a valued Guardian Protection customer! It's great to hear the professional security monitoring is providing you the additional peace of mind you deserve.

Jul. 9th, 2020

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Verified Customer

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Samuel

The web-based application is great. They need better connection to the cameras.

4 years ago

Reply from Guardian Protection

Hi Samuel, thank you for the helpful feedback as it will help us improve! We appreciate your business and will work hard to bring you the best in security monitoring every day.

Jul. 9th, 2020

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Verified Customer

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Ryan

Guardian was part of our building contract. It's easy to use.

4 years ago

Reply from Guardian Protection

Hi Ryan,
Thank you for the 5-star feedback! Guardian Protection is proud to help protect your new home and we appreciate your business.

Jul. 9th, 2020

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Verified Customer

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Kim Lopez Comfort, TX

It's great I like that all the equipment is very up to date.

4 years ago

Reply from Guardian Protection

Hi Kim,
Thank you for the 5-star feedback! Guardian Protection is dedicated to helping to protect your world every day.

Jul. 1st, 2020

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Verified Customer

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Brenda Pflugerville, TX

Excellent, from sales, customer service representative to installation!

4 years ago

Reply from Guardian Protection

Hi Brenda,
Thank you for being a 5-star customer of Guardian Protection! It's wonderful to hear the professional security services are bringing you peace of mind.

Jul. 1st, 2020

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Verified Customer

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Charity Peris Salisbury, MD

Don't like that they advertise that the homeowner can add devices then won't provide an installation code.

4 years ago

Reply from Guardian Protection

Thank you for the helpful feedback Charity, we appreciate your business. If we can help with an upgrade please give us a call at 1-800-PROTECT.

Jul. 1st, 2020

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Verified Customer

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Rav Durham, NC

Guardian customer service is excellant,and their field staff are very courteous

4 years ago

Reply from Guardian Protection

Hi Rav,
Thank you for the 5-star customer feedback! it's great to hear the staff has been accommodating and helpful when needed; we appreciate your continued business!

Jul. 1st, 2020

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Verified Customer

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Jay Forney, TX

Good no complaints, they still have not fixed my smoke detector and I've been waiting for weeks.

4 years ago

Reply from Guardian Protection

Hi Jay,
Thank you for taking the time to share honest and helpful customer feedback. If you are still waiting please private message us here or call 1-800-PROTECT.

Jul. 1st, 2020

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Verified Customer

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Michael Lewes, DE

It is what we needed and what we purchased and it works well.

4 years ago

Reply from Guardian Protection

Hi Michael,
Thank you for being a part of the Guardian Protection family; we appreciate your feedback and business very much!

Jun. 25th, 2020

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Verified Customer

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Melissa Fresno, CA

The price of their cameras are affordable and the product is efficient and clean.

4 years ago

Reply from Guardian Protection

Hi Melissa,
Thank you for being a valued part of the Guardian Protection family; we are proud to help protect your world every day.

Jun. 25th, 2020

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Verified Customer

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Heather Hilliard, OH

It’s fine and working. They have prompt replies whenever there is an issue.

4 years ago

Reply from Guardian Protection

Hi Heather,
Thank you for being a 5-star customer of Guardian Protection! We appreciate your feedback very much and we will be here when you need us.

Jun. 25th, 2020

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Verified Customer

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Jarrod Best Upper Marlboro, MD

I like that they are responsive and have good customer service.

4 years ago

Reply from Guardian Protection

Hi Jarrod,
Thank you for being a 5-star customer of Guardian Protection! It's great to hear the customer care team has been helpful when needed.

Jun. 23rd, 2020

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Verified Customer

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Robin Scholl Salisbury, MD

Awesome experience and great customer service from start to finish

4 years ago

Reply from Guardian Protection

Hi Robin,
Thanks so much for taking the time to share great 5-star customer feedback! Guardian Protection is proud to help protect your world in Salisbury, MD every day.

Jun. 23rd, 2020

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Verified Customer

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MN Palmetto, FL

For the price more value, include camera system etc. pricy per month for getting the basic plan

4 years ago

Reply from Guardian Protection

Hello,
Thank you for taking the time to share helpful customer feedback as we are always looking to improve our offerings!

Jun. 23rd, 2020

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Verified Customer

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Evelyn Grand Prairie, TX

They've been very attentive with the equipment and timely with the appointment. It's standard equipment.

4 years ago

Reply from Guardian Protection

Thank you Evelyn for taking the time to share customer feedback; we appreciate your continued business!

Jul. 14th, 2020

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Verified Customer

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Nicolas James Dallas, TX

They were the best pricing in my area and the equipment works.

4 years ago

Reply from Guardian Protection

Hi Nicolas,
Thank you for taking the time to share helpful customer feedback! It's wonderful to hear our price worked well for your budget and the security system is working as intended.

Jun. 22nd, 2020

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Verified Customer

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Srividya Fairmont, WV

It's a very reliable system. Customer service is very prompt and professional.

4 years ago

Reply from Guardian Protection

Hello,
Thank you for the 5-star review! Guardian Protection is proud to help protect your world every day.

Jun. 22nd, 2020

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Verified Customer

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La Jasley Crandall, TX

They walked me through the steps to set up and fix any issues.

4 years ago

Reply from Guardian Protection

Thank you for being a 5-star customer!

Guardian Protection is proud to help protect what matters most to you with professional customer service and monitoring!

Jun. 22nd, 2020

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Verified Customer

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Anonymous Aubrey, TX

So far everyone has been helpful and friendly. The system does not connect with my garage door.

4 years ago

Reply from Guardian Protection

Hello,
Thank you for taking the time to share helpful customer experience feedback. If we can help with any technical questions please private message here with your address or give us a call at 1-800-PROTECT so we can verify the account. Thank you!

Jun. 22nd, 2020

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Verified Customer

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Anonymous Terre Haute, IN

They pay attention when I ask questions. We're happy with it.

4 years ago

Reply from Guardian Protection

Thank you for being a 5-star customer of Guardian Protection! We appreciate your feedback and business very much.

Jun. 22nd, 2020

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Verified Customer

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Lonnie New Braunfels, TX

It's easy to use and it increases the surveillence. Ease of use of the system.

4 years ago

Reply from Guardian Protection

Hi Lonnie,
Thank you for sharing a 5-star review. Guardian Protection is honored to be your home security provider and we thank you for your continued business.

Jun. 22nd, 2020

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Verified Customer

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Anonymous Severna Park, MD

I had excellent service from the sales rep that came to my house. I love the camera.

4 years ago

Reply from Guardian Protection

Thank you for being a part of the Guardian Protection family!
We are proud to help protect what matters most to you every day.

Jun. 22nd, 2020

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Verified Customer

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Enrique Forney, TX

The price is great, it's easy to use and easy to work with the company.

4 years ago

Reply from Guardian Protection

Hi Enrique,
Thank you for being a 5-star customer! Guardian Protection is proud to help protect what matters most to you in Forney, TX.

Jun. 22nd, 2020

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Verified Customer

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Anonymous Plano, TX

They've answered all my questions when I call. I got it for the security.

4 years ago

Reply from Guardian Protection

Hello,
Thank you for being a 5-star customer! Guardian Protection is proud to help protect your world every day!

Jun. 22nd, 2020

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Verified Customer

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Shawnda Pearland, TX

Ten second response time required by insurance company and easy to use.

4 years ago

Reply from Guardian Protection

Hi Shawnda,
Thank you for choosing Guardian Protection for your home security needs; it's wonderful to hear you are taking advantage of the home insurance discount with professionally monitored security!

Jun. 22nd, 2020

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Verified Customer

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Jean Cincinnati, OH

Super easy to use equipment. The ability to use the doorbell video camera to see what is going outside is nice.

4 years ago

Reply from Guardian Protection

Hi Jean,
Thanks so much for taking the time to share what you like about your Guardian smart home security system! We appreciate your business very much.

Jun. 19th, 2020

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Verified Customer

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Justin Irving, TX

I was referred to Guardian. The technology is the best part and it is simple.

4 years ago

Reply from Guardian Protection

Hi Justin,
Thank you for being a 5-star customer of Guardian Protection! It's great to hear you were referred to us by a current customer.

Jun. 22nd, 2020

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Verified Customer

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Anonymous Addison, TX

Good services and benefits available. Their support offers quick responses.

4 years ago

Reply from Guardian Protection

Thank you for the 5-star feedback! Guardian Protection appreciates your continued business.

Jun. 22nd, 2020

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Verified Customer

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Anthony Liberty Hill, TX

We like the security features but there is a wait time to get customer support.

4 years ago

Reply from Guardian Protection

Hi Anthony,
Thank you for taking the time to share customer feedback, we are always looking for ways to improve! We appreciate your business very much.

Jun. 22nd, 2020

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Verified Customer

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Lori Haslet, TX

Having guardian protection is convenient and added security.

4 years ago

Reply from Guardian Protection

Hi Lori,
Thank you for being part of the Guardian Protection family! It's wonderful to hear you are enjoying the professional security services and we appreciate your business.

Jun. 22nd, 2020

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Verified Customer

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Anonymous Katy, TX

It keeps my house protected. The only issue we've had is with one of the sensors on my windows.

4 years ago

Reply from Guardian Protection

Thank you for being a part of the Guardian Protection family! If you are still having issues with the window contact please use the 'Private Response' option here to message your address of services; we'd be happy to help!

Jun. 22nd, 2020

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Verified Customer

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Inez Dallas, TX

The overall system is very easy to use and the people explain the details.

4 years ago

Reply from Guardian Protection

Hi Inez, thanks so much for sharing 5-star customer feedback. Guardian Protection is proud to help protect what matters most to you every day.

Jul. 14th, 2020

Guardian Protection Reviews