3.7
6.6
Overall Score
True Protection was founded in 2011 and offers home security, video surveillance, and home automation services to Texas residents living in the following cities: Austin, Dallas-Fort Worth, Houston, and San Antonio.
The home security system provider has partnered with industry leaders like Alarm.com, 2GIG and Brinks Home Security to provide homeowners with the latest products and professional monitoring in the industry.
Through its 5-Diamond Certified central monitoring station and local expertise, True Protection has maintained high customer satisfaction levels and a commitment to reducing false alarms and dispatches.
The company offers a free quote and same-day installation service for interested customers.
As an endorsement of the company’s excellent products and services, True Protection has partnered with some of the most widely recognized names in home security:
True Protection provides customers with four tiered smart security packages that can be customized and adjusted to fit the security needs and budget of almost any home:
True Protect Smart Home
True Protect+ Smart Home
This package contains all the equipment of the True Protect plan, plus the following security equipment:
True View Smart Home
Provides customers with all the capabilities of the True Protect+ package, plus the following:
Ultimate Smart Home
The top-tiered plan includes all equipment from the True View package, plus a keyless door lock.
True Protection’s home security systems integrate seamlessly with modern home automation features. Through the Alarm.com app, homeowners can remotely control locks, lighting, and thermostat systems, set schedules, and reveal insights from their phone or mobile device.
Not only does smart home integration improve the security of the home, but it can also optimize its energy management and help homeowners save money on their monthly utility bill.
Before interested customers can receive a breakdown of monthly monitoring fees, equipment costs, and other related details, they must obtain a free quote from True Protection.
While this is not an uncommon practice in the home security industry, most customers like to know what price points they’ll be working with ahead of time so as to better compare home security providers.
True Protection has not as yet disclosed the terms of its contract, which can include contract length, startup fees, early termination or cancellation fees, and automatic contract renewal.
One of the most prominent complaints among home security customers is the lack of clarity relating to the provider’s contract.
And while True Protection claims it offers customers “flexible” contracts, providing these terms upfront would go a long way toward supporting that claim.
True Protection’s home security systems only operate on a cellular network. The company has cited other monitoring options like landline and Wi-Fi monitoring as “outdated” and easily bypassed.
That said, these additional monitoring options can prove useful as a backup system in the event of a cell tower outage, and provide customers with further peace of mind.
If you live in a major Texas city or the surrounding area and are interested in working with a local home security provider with more than a decade of industry experience, True Protection could be the right company for you.
Despite being less than transparent regarding pricing and contract terms, the company possesses many of the qualities homeowners have come to expect from a quality home security company.
Homeowners are encouraged to read verified True Protection reviews before obtaining a free quote from the company.
Filter by:
Sort by:
Verified Customer
Review Source
Christy Austin, TX
2 years ago
Reply from True Protection
May. 26th, 2021
Verified Customer
Review Source
Melanie Brinkley Conroe, TX
2 years ago
Reply from True Protection
May. 20th, 2021
Verified Customer
Review Source
Alexa Schroeder Austin, TX
2 years ago
Reply from True Protection
May. 6th, 2021
Verified Customer
Review Source
Megan Cooke San Antonio, TX
2 years ago
Reply from True Protection
May. 6th, 2021
Verified Customer
Review Source
Uday Leander, TX
2 years ago
Reply from True Protection
May. 20th, 2021
Verified Customer
Review Source
Michael Martin Houston, TX
2 years ago
Reply from True Protection
May. 18th, 2021
Verified Customer
Review Source
Love Tapia
2 years ago Edited January 10, 2024
Reply from True Protection
May. 5th, 2021
Verified Customer
Review Source
Jorge Lira San Antonio, TX
2 years ago
Reply from True Protection
May. 5th, 2021
Verified Customer
Review Source
Tiffany Martin Rosharon, TX
2 years ago
Reply from True Protection
May. 7th, 2021
Verified Customer
Review Source
Tony Green Crosby, TX
2 years ago
Reply from True Protection
May. 6th, 2021
Verified Customer
Review Source
C. Gonzales Humble, TX
2 years ago
Reply from True Protection
May. 26th, 2021
Verified Customer
Review Source
JULIO ALVA San Antonio, TX
2 years ago
Reply from True Protection
May. 20th, 2021
Verified Customer
Review Source
Homeowner Houston, TX
2 years ago
Reply from True Protection
May. 20th, 2021
Verified Customer
Review Source
Daniel W White Jr. San Antonio, TX
2 years ago
Reply from True Protection
May. 18th, 2021
Verified Customer
Review Source
Dustin Green Haslet, TX
2 years ago
Reply from True Protection
May. 6th, 2021
Verified Customer
Review Source
Twanna Buford Manor, TX
2 years ago
Reply from True Protection
May. 26th, 2021
Verified Customer
Review Source
Paul Marble Falls, TX
2 years ago
Reply from True Protection
May. 18th, 2021
Verified Customer
Review Source
Twila Richardson San Antonio, TX
2 years ago
Reply from True Protection
May. 18th, 2021
Verified Customer
Review Source
Eileen Schuchart Portland, TX
2 years ago
Reply from True Protection
May. 6th, 2021
Verified Customer
Review Source
Geoff Rogers Pflugerville, TX
2 years ago
Reply from True Protection
May. 26th, 2021
Verified Customer
Review Source
Lynne Austin, TX
2 years ago
Reply from True Protection
May. 18th, 2021
Verified Customer
Review Source
Anthony Mendizabal
2 years ago Edited January 10, 2024
Reply from True Protection
May. 5th, 2021
Verified Customer
Review Source
Robert Bo O Humble, TX
2 years ago
Reply from True Protection
May. 6th, 2021
Verified Customer
Review Source
Anonymous Nixon, TX
2 years ago
Reply from True Protection
May. 26th, 2021
Verified Customer
Review Source
Bagby Austin, TX
2 years ago
Reply from True Protection
May. 26th, 2021
Verified Customer
Review Source
Patricia San Antonio, TX
2 years ago
Reply from True Protection
May. 20th, 2021
Verified Customer
Review Source
Teresa Salas Winslett Cibolo, TX
2 years ago
Reply from True Protection
May. 20th, 2021
Verified Customer
Review Source
David Lockhart, TX
2 years ago
Reply from True Protection
May. 18th, 2021
Verified Customer
Review Source
Dale Helotes, TX
2 years ago
Reply from True Protection
May. 18th, 2021
Verified Customer
Review Source
David Craig Cibolo, TX
2 years ago
Reply from True Protection
May. 18th, 2021
Verified Customer
Review Source
Ellyn Austin, TX
2 years ago
Reply from True Protection
May. 18th, 2021
Verified Customer
Review Source
Carolina Beatriz Mendez Humble, TX
2 years ago
Reply from True Protection
May. 18th, 2021
Verified Customer
Review Source
Armando Salinas San Antonio, TX
2 years ago
Reply from True Protection
May. 6th, 2021
Verified Customer
Review Source
Elijah Gary
2 years ago Edited January 10, 2024
Reply from True Protection
May. 6th, 2021
Verified Customer
Review Source
David Lockhart, TX
2 years ago
Reply from True Protection
May. 6th, 2021
Verified Customer
Review Source
0 Katy, TX
2 years ago
Reply from True Protection
May. 6th, 2021
Verified Customer
Review Source
Rebecca Everitt Dallas, TX
2 years ago
Reply from True Protection
May. 6th, 2021
Verified Customer
Review Source
Sarah Gallardo Boerne, TX
2 years ago
Reply from True Protection
May. 6th, 2021
Verified Customer
Review Source
Anonymous Katy, TX
2 years ago
Reply from True Protection
May. 26th, 2021
Verified Customer
Review Source
Kayona Cleveland Cleveland, TX
2 years ago
Reply from True Protection
May. 26th, 2021
Verified Customer
Review Source
David Knox Georgetown, TX
2 years ago
Reply from True Protection
May. 18th, 2021
Verified Customer
Review Source
Jesus Pescina San Antonio, TX
2 years ago
Reply from True Protection
May. 8th, 2021
Verified Customer
Review Source
Amber Villarreal San Antonio, TX
2 years ago
Reply from True Protection
May. 20th, 2021
Verified Customer
Review Source
Clayton Moore San Antonio, TX
2 years ago
Reply from True Protection
May. 18th, 2021
Review Source
Carolyn Hazleton, PA
1 year ago
Reply from True Protection
Sep. 5th, 2022
Verified Customer
Review Source
Stacy walton Boerne, TX
2 years ago
Reply from True Protection
May. 5th, 2021
We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.
© 2024 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information