3.7
6.6
Overall Score
True Protection was founded in 2011 and offers home security, video surveillance, and home automation services to Texas residents living in the following cities: Austin, Dallas-Fort Worth, Houston, and San Antonio.
The home security system provider has partnered with industry leaders like Alarm.com, 2GIG and Brinks Home Security to provide homeowners with the latest products and professional monitoring in the industry.
Through its 5-Diamond Certified central monitoring station and local expertise, True Protection has maintained high customer satisfaction levels and a commitment to reducing false alarms and dispatches.
The company offers a free quote and same-day installation service for interested customers.
As an endorsement of the company’s excellent products and services, True Protection has partnered with some of the most widely recognized names in home security:
True Protection provides customers with four tiered smart security packages that can be customized and adjusted to fit the security needs and budget of almost any home:
True Protect Smart Home
True Protect+ Smart Home
This package contains all the equipment of the True Protect plan, plus the following security equipment:
True View Smart Home
Provides customers with all the capabilities of the True Protect+ package, plus the following:
Ultimate Smart Home
The top-tiered plan includes all equipment from the True View package, plus a keyless door lock.
True Protection’s home security systems integrate seamlessly with modern home automation features. Through the Alarm.com app, homeowners can remotely control locks, lighting, and thermostat systems, set schedules, and reveal insights from their phone or mobile device.
Not only does smart home integration improve the security of the home, but it can also optimize its energy management and help homeowners save money on their monthly utility bill.
Before interested customers can receive a breakdown of monthly monitoring fees, equipment costs, and other related details, they must obtain a free quote from True Protection.
While this is not an uncommon practice in the home security industry, most customers like to know what price points they’ll be working with ahead of time so as to better compare home security providers.
True Protection has not as yet disclosed the terms of its contract, which can include contract length, startup fees, early termination or cancellation fees, and automatic contract renewal.
One of the most prominent complaints among home security customers is the lack of clarity relating to the provider’s contract.
And while True Protection claims it offers customers “flexible” contracts, providing these terms upfront would go a long way toward supporting that claim.
True Protection’s home security systems only operate on a cellular network. The company has cited other monitoring options like landline and Wi-Fi monitoring as “outdated” and easily bypassed.
That said, these additional monitoring options can prove useful as a backup system in the event of a cell tower outage, and provide customers with further peace of mind.
If you live in a major Texas city or the surrounding area and are interested in working with a local home security provider with more than a decade of industry experience, True Protection could be the right company for you.
Despite being less than transparent regarding pricing and contract terms, the company possesses many of the qualities homeowners have come to expect from a quality home security company.
Homeowners are encouraged to read verified True Protection reviews before obtaining a free quote from the company.
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Christy Austin, TX
1 year ago
Reply from True Protection
May. 26th, 2021
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Melanie Brinkley Conroe, TX
1 year ago
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May. 20th, 2021
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Alexa Schroeder Austin, TX
1 year ago
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May. 6th, 2021
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Megan Cooke San Antonio, TX
1 year ago
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May. 6th, 2021
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Uday Leander, TX
1 year ago
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May. 20th, 2021
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Michael Martin Houston, TX
1 year ago
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May. 18th, 2021
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Jorge Lira San Antonio, TX
1 year ago
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May. 5th, 2021
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Love Tapia
1 year ago
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May. 5th, 2021
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Tiffany Martin Rosharon, TX
1 year ago
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May. 7th, 2021
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Tony Green Crosby, TX
1 year ago
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May. 6th, 2021
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C. Gonzales Humble, TX
1 year ago
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May. 26th, 2021
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Homeowner Houston, TX
1 year ago
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May. 20th, 2021
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JULIO ALVA San Antonio, TX
1 year ago
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May. 20th, 2021
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Daniel W White Jr. San Antonio, TX
1 year ago
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May. 18th, 2021
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Dustin Green Haslet, TX
1 year ago
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May. 6th, 2021
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Twanna Buford Manor, TX
1 year ago
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May. 26th, 2021
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Paul Marble Falls, TX
1 year ago
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May. 18th, 2021
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Twila Richardson San Antonio, TX
1 year ago
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May. 18th, 2021
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Eileen Schuchart Portland, TX
1 year ago
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May. 6th, 2021
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Geoff Rogers Pflugerville, TX
1 year ago
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May. 26th, 2021
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Lynne Austin, TX
1 year ago
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May. 18th, 2021
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Anthony Mendizabal
1 year ago
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May. 5th, 2021
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Robert Bo O Humble, TX
1 year ago
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May. 6th, 2021
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Bagby Austin, TX
1 year ago
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May. 26th, 2021
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Anonymous Nixon, TX
1 year ago
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May. 26th, 2021
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Patricia San Antonio, TX
1 year ago
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May. 20th, 2021
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Teresa Salas Winslett Cibolo, TX
1 year ago
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May. 20th, 2021
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Dale Helotes, TX
1 year ago
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May. 18th, 2021
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David Craig Cibolo, TX
1 year ago
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May. 18th, 2021
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David Lockhart, TX
1 year ago
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May. 18th, 2021
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Ellyn Austin, TX
1 year ago
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May. 18th, 2021
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Carolina Beatriz Mendez Humble, TX
1 year ago
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May. 18th, 2021
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David Lockhart, TX
1 year ago
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May. 6th, 2021
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Elijah Gary
1 year ago
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May. 6th, 2021
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0 Katy, TX
1 year ago
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May. 6th, 2021
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Armando Salinas San Antonio, TX
1 year ago
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May. 6th, 2021
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Rebecca Everitt Dallas, TX
1 year ago
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May. 6th, 2021
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Sarah Gallardo Boerne, TX
1 year ago
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May. 6th, 2021
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Carolyn Hazleton, PA
8 months ago
Reply from True Protection
Sep. 5th, 2022
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Anonymous Katy, TX
1 year ago
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May. 26th, 2021
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Kayona Cleveland Cleveland, TX
1 year ago
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May. 26th, 2021
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David Knox Georgetown, TX
1 year ago
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May. 18th, 2021
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Jesus Pescina San Antonio, TX
1 year ago
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May. 8th, 2021
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Amber Villarreal San Antonio, TX
1 year ago
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May. 20th, 2021
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Clayton Moore San Antonio, TX
1 year ago
Reply from True Protection
May. 18th, 2021
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Stacy walton Boerne, TX
1 year ago
Reply from True Protection
May. 5th, 2021
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