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Titanium LLC

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6.1

Overall Score

LAST UPDATED: July 8th, 2022

Titanium LLC is a home security company founded in 2012 and based in California. 

Titanium LLC serves residences and businesses as an Alarm.com provider. Alarm.com creates products for video monitoring, home automation, and security as a white-label service that local business partners sell and install, and Titanium is one of these business partners.

Titanium LLC has protected over 50,000 homes and operates in California, Georgia, South Carolina, Utah, and Texas.

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The Good

  • Package Options
  • Referral Program
  • Alarm.com Mobile App
  • Dual-Path Technology
  • Technology Services 
  • Employee Authorization Feature

Package Options

Titanium lists a few package options for its customers:

Home Security

  • Smart home app
  • 24/7 monitoring
  • Security equipment
  • Customer support

Home Automation

  • Cameras
  • 24/7 monitoring
  • Smart home app
  • No installation cost

Cameras

  • NVR
  • Hard/wireless camera
  • Mobile app
  • Customer support

Prices for each package will depend on the size of your home, its age, and whether you require any additional products or a package bundle.

Referral Program

Titanium LLC offers a referral program. When you make a referral that purchases a Titanium system, both you and the new client get $50 in bill credit.

Some competitors also offer this program because of the obvious benefits to their business model. Titanium LLC has not outlined whether there are any limits to this referral policy — such as a maximum number of referrals — on its website.

Alarm.com Mobile App

The systems Titanium LLC installs are powered by the Alarm.com app. The app can lock and unlock smart home doors, arm and disarm security, record video, control your thermostat and appliances, and deliver push notifications regarding your home. 

The app can integrate with these home security systems:

  • 2Gig
  • Qolsys
  • DSC
  • GE Interlogix

The app also integrates with many home automation features such as the Skybell Door Cam and the company’s smart thermostat.

The app is highly rated on the App Store and averages around 4 stars on Google Play. Many people say the app is easy to use. 

Dual-Path Technology

Titanium LLC’s system uses dual-path technology. This means that your security panel can communicate with your app or a monitoring center through both cellular data and Wi-Fi. Many companies have these options built in so your security system can communicate with an alarm response center as quickly as possible.

Technology Services

Titanium LLC offers not just home security but also home automation and video monitoring products. If you’re interested in these features, it’s convenient that you can bundle them with your home security.

Employee Authorization Feature

For added security, Titanium LLC allows you to verify the identity of representatives on their website. Simply enter the representative’s badge ID to confirm whether they work for the company.

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The Bad

  • Limited Availability
  • No Pricing Disclosure
  • Limited Information 
  • Unprofessional Website

Limited Availability

Like many home security companies, Titanium LLC focuses its efforts on a select few states. You can work with Titanium LLC in select regions in California, Georgia, South Carolina, Utah, and Texas. 

No Pricing Disclosure

Titanium LLC does not provide pricing estimates on its website. Many home security companies are not able to provide accurate pricing without a consultation, but this places a burden on the customer as they must commit their contact information and time to receive a quote. In an age where digital shopping makes price comparison easy, competitors that are able to list costs — even a number range or a starting rate  — have the advantage.

Limited Information

You’ll have to get your hands on a contract or speak with a representative to learn about Titanium LLC’s cancellation policy, installment fees, warranties and guarantees, and other terms. Many home security companies have some fine print you’ll need to read, so this isn’t unusual.

Unprofessional Website

Titanium LLC could benefit from improved quality assurance of its website. The site contains empty text boxes and several spelling and grammatical errors. These errors undermine Titanium LLC’s expertise.

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The Bottom Line

Titanium LLC is a provider that’s had thousands of customers since it started business in 2012, and its partnership with Alarm.com is what enables its state-of-the-art technology and monitoring.

If you’re not interested in Alarm.com’s products, you’ll likely be disappointed by what Titanium LLC has to offer. But if you’ve been looking for a home security company within Titanium LLC’s service area, it might be worth comparing Titanium LLC to other security companies and reading its reviews to see if the company would be a good fit for you.

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Star Rating

3.2

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17 Reviews

Review Breakdown

5 grade

35%

4 grade

12%

3 grade

18%

2 grade

6%

1 grade

29%

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Verified Customer

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Review Source

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Jonas kirby Sacramento, CA

Over all if there is alarm they call within minutes

4 months ago

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Verified Customer

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Review Source

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Amelia Redwood Forbes Brunswick, GA

Customer Review Video

6 months ago